Le Meridien N'fis - Marrakech

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After arriving from a long flight and booking and paying in full on hotels.com the reception then went on to charge me an "Extra Tax" despite my booking including taxes. This was first of many hidden charges at the hotel. Including overpriced drinks, expensive and bland food at the restaurants and charges for the Hotel Sauna. The room heater was broken […] and bathroom sink filled with ants. Run down and tired hotel. Not worth the bargain price Hotels.com charge as you will pay several times more once you are there. Little options near the hotel for restaurants too. 20 minute walk to the square Lisateave

The staff here are very nice. They smile at you, take care of your requests, except for the front staff who need a loooot of training as some of them lack the smile and the Moroccan hospitality: some of them act like they are doing you a favor when you ask for something..loose the Moroccan attitude of service and substitute it with the Moroccan attitude […] of hospitality and fun. Price wise and location wise, it is very good. The hotel needs some entertainment and a little bit of reorganization. Lisateave

they charge tax when paid already

This hotel has a great location between the Marrakesh train station and the old city. The staff couldn't have been better! This hotel contributed to a great experience for us in Marrakesh.

Friendly staff, great outdoor areas, but rooms are not 5 stars, look like 3 star Food at restaurant and service were great

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A comfortable hotel with excellent facilities (especially the swimming pool) and conveniently located to explore Marrakech. Exquisite gardens full of scent particularly at night. Also an opportunity to hear Morrocan music in the Berber Tent "bar" during the evening...first class ! Our only grumble...we would have liked to have had a tea making facility […] in our room. Lisateave

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old rooms, poor breakfast. service very good.

I stayed there for a few days in August 2011. The outside portion of the hotel is fabulous. However, the room is nowhere near what I was expecting for a 5 stars hotel. More like a 3 stars. Breakfast was great and room service decent. Staff good.

Very relaxing stay following a few nights in a Riad in the Medina. Fantastic pool and environment. A little mix up with the bill, some con artist putting a dinner on our room number, but all dealt with on the spot at check out. Service could be a little more polished in the bar and restaurant, but no major issue. Some have complained about the looped […] lounge music around the pool. I think it's just there to cover the traffic noise from the main road outside. All good and enjoyed the stay. Lisateave

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From the moment we arrived at this hotel we knew we'd made the right choice. Having visited Marrakech before and stayed in a Riad we were looking this time for a relaxing hotel with a nice pool area and grounds and a good breakfast and this place ticked all the boxes! Rooms were spacious and clean. No balconies - ground floor rooms did generally get […] a terraced area - but sliding doors to allow plenty of air in and sit with a drink looking out at pool and gardens. Mini bar contained water and a few other soft drinks. We never bought anything from there but the small fridge came in handy. Flat screen TV had the standard BBC World News, CNBC, Bloomberg and also a Polish music channel, Viva Breakfast was of decent quality. Plenty of choice of pastries, cheeses and fresh fruit with a few hot bits like beef sausages and sauteed potatoes. Omelettes made to order were tasty - the lady serving was efficient rather than friendly but I did get a smile and a 'bon appetit' by day four!!! Also being served were some fantastic fruit juices dreamt up by a Michelin starred chef - our favourite was the Mango, Chilli and Lime! Location decent, in the hotel zone, a 25 minute walk to either Place Jemaa El Fna or the heart of the new town, 5 minutes by taxi for about £2 by day or £3.50 by night. 10 minute walk to Comptoir restaurant (excellent) or Silver nightclub (OK), 5 minutes to Caruso (well priced cafe) We didn't drink in the hotel bar or nightclub during our stay. We felt the prices were higher than they needed to be but ladies night on Tuesdays would lessen this somewhat if you're a couple We did eat in the restaurant by the pool on a couple of occasions. Even though the prices here were higher than many in Marrakech we didn't feel they were unwarranted. The burger for under a tenner was a good size and of good quality and the pizzas for about 7 quid were very good. Perhaps, again, the drink prices are a little high though Recommendations beyond the hotel - Les Jardins Major Lisateave

Friendly, helpful staff. Good location - easy walking distance to a number of attractions. Beautiful grounds, very well maintained. Pool VERY clean and good availability of loungers. Breakfast was included in our deal and we were happy with it. However found quality of other meals in hotel good but pricey. Better vaule to be had in range of local r […] estaurants. Lisateave

I stayed in Le Meridian one day (17 May,2011) and I found it very clean and the staff were very nice and helpful. The most thing I enjoyed most was the garden with so many type of scientifically named trees. Breakfast however was not up to my expectation, the place was crowded and the display of food could be improved. Over all it was good value for […] money Lisateave

The location of the hotel is ideal - in a very quiet, recently built, safe area with all the local amenities we needed. There are shops, cafes, restaurants and banks within a few minutes walk. The tourist bus picks up right outside and the Medina and town square (a must see) are a straight forward 15 min walk. A taxi will cost 20DM (about £1.70), always […] arrange with the hotel guys as they tell the drivers the price and it is handy to have the exact money. The hotel grounds are fantastic - the gardens beautiful with lovely aromas. The pool area is very good with all facilities very well maintained. The room is good, with very good service. The hotel works very hard to ensure you have a good holiday and seemed always willing to help with anything. The city is incrediable to visit - the historic, cultural and geographical mix in something I have never witnessed before and found totally fasinating. The square and souks around this are the ideal spot to witness this. The square at night is really something else. Lisateave

We loved lying next to the pool on those 33 degree days. Hotel restaurant was a little expensive (£50 for 2 courses for 2 ppl and a beer). If you don't want to eat in the square, just turn to the right out of the hotel and go straight ahead. there are a few cheap but good restaurants there.

Great location, nice hotel, lovely gardens and facilities, albeit a little over priced! Very friendly staff.

I stayed in this hotel for three nights for a short break to ascape to the cold UK winter. Maybe was the good weather 26C mid of february,I cannot fault this hotel! The room was beautifu(atlas executive) overlooking the amazing tropical garden. Service very fast and friendly. The restaurants served a good quality of international cusine. The only downturn […] was the swimming pool not heated. After all I love this hotel and Definitely I will stay again! Lisateave

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Booked this hotel thinking we were assured of Le Meridien quality , we were dissapointed. The hotel has a very worn and dated look. The bedroom in perticular was poor ( eventhough we opted for a de luxe) with a general feel of a hotel stuck in an eightys time warp. The location was good, a twenty minute walk to either the old or new town. There was […] little atmosphere at the hotel itself. Lisateave

In a really nice area but still near to the Medina (only a short 3 Euro taxi ride or a leisurely stroll). An older hotel but with very large comfortable rooms and beautiful gardens and swimming pool area - flat screen tv and WIFI in rooms. Botles of water provided nightly. Bathrobes, slippers, toiletries, roses, chocolates in room. Good hot and cold […] selection at buffet breakfast. Hotel decorated for Christmas (which was unexpected). Only downside was limited restaurant food selection in the evenings. All the staff were extremely polite, friendly and helpful. Would certainly recommend this hotel to those who like something a bit special. Lisateave

I had an absolutely wonderful time in Marrakech. The service was brilliant, the staff are so friendly and the pool was gorgeous. The restaurants are extremely over priced but I did have one of the best steaks on the last night so at least it was worth it. The location is very convenient only 5 minutes in a taxi to the main square. My friends and I are […] already planning our next trip back! Lisateave

Firstly, this hotel is categorically not 5 Stars. On the plus side the rooms are quite big, the gardens and pool are very nice and well looked after. Sadly the service and conditions of the rooms falls well short. Our room would like nice in a photo but it had been painted sloppily, black mould in bathroom and scratched Walls and furniture. I couldn't […] care less about this except when it is a Meridien 5 star it just isn't acceptable Breakfast was a real farce. Lots of hopeless staff who barely speak English or French. Buffet looks nice but all cooked food, especially eggs, were of a very low standard. Powdered scrambled eggs are not good enough. Insult to injury is the utterly absurd pricing. You can charge more than a 5 star London hotel for drinks if you serve them with a five star service but not when you don't. It is kind of non-sensical to also ask 120 dirhams for a burger and 90 dirhams for an ice cream. Finally any 5 star hotel who does not ask you how your stay was at check out deserves 0 for service. Lisateave

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Great value for money, caring staff. My wife and I stayed on the 19th Sept 09 with our oneyear old son. This hotel offers good value for money. They provided us with a travel cot for our son (lit looked like a laundrey basket we were a bit concerned at first but it was clean and comfortable for him he loved it actually. The room was clean and comfortable. […]  with a 32" LCD TV. very friendly staff. you can walk into the city if you like or get a cab which should cost arounf 20 dirhams. Food was great buffet style in the evening or you can book other resteraunts. The grounds are big, well maintained and superb. Nice fitness center and tennis courts. You will not be disapointed. I will definatly stay again. Lisateave

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Generelt set et helt ok hotel. Dejligt ved poolen, bortset fra at denne ikke var opvarmet (synes der står opvarmet på deres hjemmeside) og den var derfor ikke til at bade i. Værelset ok, bortset fra at nøgler ikke virkede hver anden gang og safetyboksen heller ikke virkede. Minibaren kølede ikke ordentligt. Man skal være opmærksom på at alt koster ekstra […] - en ret stor ekstraregning ifa skat og afgift. Det koster at benytte legepladsen - eksempelvis 100MAD for 10 minutter på trampolin. Rstauranterne på hotellet er enormt dyre og forholdsvis ligegyldig mad - og det er virkelig irriterende når man har børn med. Og det er ærgerligt at man ikke kan købe noget let mad uden det koster en krig. Skal man nyde en øl, sodavnavd eller juice ved poolen er det meget dyrt. Har man børn med er det klart at anbefale at bo udenfor Medinaen og der er et helt ok hotel at bo på. Lisateave

Superbe séjour dans cet hôtel avec un personnel charmant ,très bon accueil, les restaurants sont de qualité avec des prix corrects. Hotel à recommander.Nous avons passés 5 jours radieux à Marrakech.

Lo mejor los restaurantes especialmente el de comida marroquí.

I do not know why we got bad service from the hotel but we may not have been "white" to be able to get what we paid for. We got a room that was cold, without view and toilets that did not work. We had to complain 3 times before we got the room we paid for and that was a bad start start on our holiday in Marrakech. The hotel staff where not helpfull […] and unplesent. Not a hotel I would want to go back too. Lisateave

Bra hotell som ligger i ett lugnt område men med en halvtimmes promenad från Medinan.

Internetkopplingen alldeles för långsam motsvarar inte dagens krav

Les points forts de l'hotel: propreté des chambres, piscine agréable, nourriture impeccable, proximité des sites touristiques, les femmes de chambre qui nous laissaient des fleurs ou cartes postales sur notre lit et comme j'étais en voyage de noce j'ai apprécié... Seule remarque: nous avons payé un supplément de 7€/nuit (taxe touristique?) alors que […] sur le site "Hotels.com" les prix étaient TTC. Lisateave

Det kan være deilig å komme seg ut fra det hektiske livet inne i Medinaen, derfor er dette hotellet, litt utenfor, et svært godt boalternativ. Deilig frokost, veldig fint bassengområde og en grei spasertur inn til sentrum (eller en kort og rimelig taxitur unna). Anbefales!

This hotel was wonderful. Excellent service in the reception and staff, however, the same cannot be said for the staff around the pool area where you had to wait and wait before getting served. Also, the choice of food could be better and perhaps a tad more international. But all in all, for what I paid this hotel is by far one of the best deals ever. […] So the points for improvement are just minor details in an overall experience which I could do again, if I am in the area. Lisateave

Le jardin est toujours aussi beau, de jour comme de nuit, les bougies et lampes confèrent à cet hôtel un charme particulier; Les chambres sont spacieuses mais la salle de bains a vieilli au fil des ans. Dommage car SOFITEL est nettement plus proche de sa clientèle et reflète bien plus l'esprit à la française et à la marocaine ou la qualité de l'accueil […] est à 150 % . Avons remarqué que l'accueil est juste poli (réception, change, petit déjeuner). Dommage que le toilettes soient dans la salle de bains, ce qui est pénalisant. Un point en moins : la chambre allouée était située juste à côté de la buanderie du personnel de l'hôtel : bruits en soirée et début de nuit perçus PLUS le bruit des discussions du personnel. Lisateave

Vi bodde på hotellet i fyra nätter och var supernöjda. Det stora poolområdet är jättehärligt att hänga vid på dagarna och personalen är mycket serviceminded! Det finns tre restauranger, en italiensk, en marockansk och en crossover som serverar allt från pizza till caesarsallad och hamburgare. Täk på att det tillkommer taxes på 30 dirham per person och […] natt. Lisateave

En oas att vila upp på efter en intensiv resa med buss och taxi i landet. Hotellet har allt man behöver för några lata dagar, bra pool, hyfsat god mat, välfungerande luftkonditionering och stora fräscha rum. Lyxkänsla. Läget mittemellan centrum och flygplatsen känns ibland lite frustrerande....inte nära till nå´t... Man kan promenera till Jeema El`Fnaa, […] men en taxi är att rekommendera, i synnerhet på kvällstid. Lisateave

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Para quem já conhece hoteis desta cadeia, considero um hotel de 4 estrelas. Bem localizado, numa zona tranquila dista cerca de 25 min a pé da Medina e dos Souks. Um pouco longe do centro. Bonitos jardins, bela piscina, pessoas simpáticas. Restaurantes bons, servem muito bem, mas cuidado... É mesmo muito caro!!! No seu todo, este hotel tem uma boa relação […] qualidade - preço. Atenção: Marrakech é uma cidade bonita mas muito cara!!! Salva-se andar de taxi - é mesmo barato! Lisateave

El hotel en gernal estupnedo, todo muy limpio, y los empleados muy atentos. El desayuno bastante completo lo unico malo que las habitaciones son un poco sosas, pero el baño es enorme.... La verdad muy satisfechos

Cet hôtel bien situé offre un accueil qui doit être améliorer en terme de convivialité, et de service en général. Il aurait fallu un peu plus de chaleur et d'attention de la part des équipes d'accueil. La piscine est assez agréable mais pas assez de parasols et de serviettes alors que l'affluence n'était pas a son apogée. Le petit déjeuner un peu limite […] en qualité: café imbuvable, thé à la menthe sans aucun goût etc ... Le restaurant marocain offre un cadre agréable mais le service n'est pas à la hauteur ni la qualité de la cuisine. Bref un effort doit être fait pour être un vrai 5 étoiles. Néanmoins notre séjour a été agréable. Chambre sur le parc parfaite. Reposant. Lisateave

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Hotel très bien situé, à 20min à pied du centre de Marrakech, et cependant très au calme. Jardin magnifique avec végétation luxuriante et très bien entretenue. Personnel nombreux et souriant. Hotel très bien entretenu et très propre. Petit déjeuner excellent. Piscine propre avec service constant. Climatisation fonctionnelle, salle de bain spacieuse […] et propre. Bref, rien à redire, je le conseille à tout le monde! Lisateave

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