Extended Stay America - Los Angeles - Glendale - Glendale

Room was a bit shabby, and skimpy with soap (brought our own toilettries)...

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The room was clean I'll give it that but the beds were horrible. They were incredibly HARD.. THe worst I've ever slept on and I've slept in a lot of hotels.. If that wasn't bad enough the bedding was terrible.. The sheets were very cheap but the comforter was the worst. It was very thin, cheap and made of polyester... Very uncomfortable... WHen I think […] of what I want in a hotel room a good night sleep is high on the list... If a bed is important to you I'd avoid this hotel... I had no problem with the internet access so that was a plus.. The location is a bit off... The neighborhood seems a bit seedy and there isn't much around.. I was looking all over for a grocery store... It seems like they stuck a hotel in the middle of a bad neighborhood..I would not recommend the area...The staff at this hotel is rude and unhelpful. It seems if you're staying just a few nights you get bad service.. If you're staying for an extended stay I imagine they treat you better.. It shouldn't be that way... Lisateave

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I booked a last-minute stay through hotels.com, and was able to obtain exactly the room I needed. We decided to extend our stay one more day, and the hotel was very accommodating. The staff, from front desk to housekeeping, were courteous and attentive. My only complaint was that they were filming an episode of Bridezilla at the hotel, and a producer […] from the show rudely asked us to keep it down & close our door while they were filming, which was kind of hard because we were moving our possessions from the room into our car. Really?!? Reality TV, keep it real! Lisateave

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The hotel is very good for the rate. The room is big, and it has a very comfort bed, and LCD tv screen. I haven't use it but it also has a full kitchen.

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we had no heat in the unit ventilator. We were cold tn the suite we were in .when told to management they said we could switch rooms . we only had 2 nights and didn't want to move.This unit had a 42 in counter with 3 stools made for a 30 inch counter. Impossible to work on .

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It was a decent & clean hotel. We chose it mainly because of its location.

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Waking up to a great cup of coffee almost made up for the condition of the room, which was not good. Appears old, feels unclean, although the staff was amazingly good.

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The pillows just were not to my liking - I did not ask for another one, I'm sure they would have given me some to try out. VERY Friendly people - quiet hotel. I was there on New Years Eve, did not hear any partying. Location was very easy to get to.

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We had a great stay here. We would recommend this to anyone.

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The wireless didn't work for me, it ruined my entire stay, had to check out early and go stay with a friend. I couldn't work due to this problem. The staff was very helpful however.

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I went there with my parents and husband and overall stay was fine.The guy at the front desk was helpful and cheerful .The rooms were clean and cozy .A good stay if you are looking for hotels with kitchenettes.

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met my needs with clean comfort in a pleasant neighborhood.

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I would def. recommend this place if you want a small and centrally located hotel. The front staff is helpful and it's an okay breakfast w/muffins, fruits, oatmeal, and coffee.

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The hotel is in a convenient, safe location. Only thing I noticed was the room did not have any shampoo/conditioner or lotion. I didn't need it but for anyone having an "extended stay" you want to be sure to pack it.

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Hotel was clean I only thing it was very outdated it give you that feeling of a motel .but since I only need the service for the night it did the job

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Great stay. Have stayed here before will stay again when traveling to the area.

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Comfortable room. Clean. Quiet. Kitchen with utensils a plus. Definitely pet friendly. Mattress could use some updating. Near restaurants--seafood buffet next door.

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Housekeeping did not service for the entire stay (4 days)

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Pleasant stay..I would recommend that they put paper towels in the kitchen. Offer hot cup holders for the coffee in the lobby. The cups were too hot to hold !!

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BED WAS BAD. MATRESS MADE NOISE AND SEEMED VERY OLD. SHOWER NOISE WAS OFF THE CHARTS LOUD. WOULD NOT STAY AGAIN

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Comfort convenient and great for the money. Will come again. Yy

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No way.

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Good parking and friendly staff. However, when going to our romm their was distinct smell of cigarette smoke. I was thinking the least of the hotel, but changed my mind by the cleanliness of the room. their wasno shampoo to shower with.

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Pros: The breakfast goodies was just enough to hold us over until lunch. This was our first experience with hotel that offered the small kitchen and that was fine although we were' not their long enough to utulize the kitchen. The staff was very nice. Woiuld have been good if Hotle offered concierge service. Thank goodness for our GPS on our cell phones. […] CONS: The worst part of our experience was the bed and the bedding. I have to express my disatisfaction with the hard bed and the old,old, blankets and very flat not fluffy pillows. Our first night was horrible and the second night I requested from the front night desk attendant another blanket and better pilllows and surprisinly we received a soft blanket and almost new fluffy pillows. I also, have to express that the loitering in the front entrance area of the Hotel was a bit concerning. I will not patron another Extended stay location being that I wasn't happy with the terrible night sleep after a long 300 plus drive from Northern California. Lisateave

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The room was very dirty. The carpet was very dirty and the Hotel management has very little control over the housekeeping. The Odor in the room was not good and we had to buy things to keep our room clean and odor free.

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Hotel is good for people that need to stay for long periods of time. Room had a mini kitchen and was a nice size room. Neighborhood was not great. Hotel needs carpet cleaning, as there were many stains in the hallways. Staff was accommodating.

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The good: pretty good location for Universal Studios for the price (about 10 minutes away). The bad: Breakfast was pretty basic with instant oatmeal, breakfast bars and some fruit. Nothing hot. Cleanliness could have been a bit better.

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we really enjoyed our stay at this hotel. It was in a great location, very reasonably priced, and not far from our destination of Universal Studios. It was great to have a large kitchen area including a full size refridgerator, stove, counter space, etc. The staff were all very friendly and helpful, we would definitely stay there again. Highly reccommend […] it. Lisateave

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Our experience with hotel was good but it could be better. We stayed 3nights/4days but housekeeping was only available if you stayed 7days. After our stay, we went to San Diego where we stayed at Homewood Suites. They offered free breakfast and dinner, daily housekeeping thru out our stay.

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I thought it was a very good value - very clean, pleasant, convenient to the friends I was visiting. Availability of laundry machines was helpful. I'd stay there again.

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We were very satisfied with the room and services, but the location was difficult to locate. We would highly recommend this to our friends!

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Overall good place to stay with kids and it's about 5miles to Universal studios. Closeby grocery store and fastfood.

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We were visiting USC and UCLA, and only stayed for one night. Good location because it was close to both, especially USC. Our room had two queen-sized beds, a nice TV, a stove, mini-fridge and microwave. When we were booking it, we read some reviews that said it was in a bad part of town, it's actually not too bad. Our family of four (parents and two […] daughters) felt safe walking to Jack in the Box around 9pm. Lisateave

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I loved staying at this hotel. The room was clean and had everything we needed. The location was convenient for us. We were only there one night so I didnt really get to experience the service at this hotel but I can definitely say we had an easy and welcoming check-in and check-out. Im actually planning on staying here again next time I decide to come […] to this area. Lisateave

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I'm used to staying in 5 star hotels. When I recently attended a cat show and had to find a hotel that would take pets I was expecting that the hotel would be dreadful. I was very pleasantly surprised. The room even had a little kitchen with a refrigerator. The hotel was quiet also so I slept great!

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During my stay I found the staff at the front desk--all of them--to be exceptionally courteous, friendly, and helpful. Not only did they remember who my family was as individuals when we walked in and out the front door, but they anticipated some of our needs based on what they knew of our circumstances. I have the highest praise for the staff.

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Very quiet place to stay. Definitely not fancy in any way but comfortable and the room has everything you need.

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The lady at the reception was very nice and kind. Great hotel! We will come again!

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Best part, I forgot an item in the room after checking out and they returned it without a problem. But I was feed for making a call out of the area. Not good!

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