Suburban Extended Stay South - Orlando

This is one of the worst hotels I've ever stayed at. I understand that it's an extended stay but the room was extremely small, run down, stuffy/moldy smell, the refrigerator was loud and the air conditioner didn't seem to make the room that much cooler for all the noise it made. In terms of cleanliness, the pillow cases (if that's what they really were) […] didn't seem very clean and there were marks on the sheets. They only offer shampoo, no hair conditioner and the tv was positioned on a side wall so that it was impossible to view while lying down in bed. The walls are paper thin so I heard everything that was going on in the rooms beside me. Whatever you do, don't stay here... better to pay a few bucks more to be in a modest, clean and private space in a hotel with regular amenities. Lisateave

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Good deal for the mon

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From now on, I will always go inspect the room prior to unloading my entire car. This hotel was TERRIBLE and super unclean. Food on the floor, urine on the toilet in the bathroom, the tub was green with mold, the microwave was filthy. And to top it off, there was cat urine, possibly human urine, in the bed. This place was disgusting and I will never […] ever stay in any hotels associated with this chain. Lisateave

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Dirty, no water pressure on shower

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This hotel is disgusting! The neighborhood and people seemed shady. The floors were sticky and filthy. I had to walk around w shoes on the whole time, otherwise my feet would have been black. The room was falling apart and super tiny. When I first arrived I had to wait 10 mins before I was greeted by a human. This hotel is disgusting!

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Upon check in the attendant said our room had just beem cleaned. When first opening the door we found dirty q-tips in the floor, under the beds were nothing but trash, the bathroom tub area had something black on them. Had to clean myself before bringing anything into room. Thursday was suppose to be our cleaning day however they just pulled the covers […] up on the bed no cleaning of the room Lisateave

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Ok, worst hotel ever. I haven't experienced anything like this. I was terrified the whole night. The creeps at the hotel were out being weird and not to mention how dirty the room was. I slept in my clothes: coat included. We left as soon as we could check out. I would have paid more for a nicer room. I can only be thankful they gave me a full refund. […] DO NOT STAY HERE. Lisateave

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The floors were dirty and the bed was well past it's prime. The neighbors were a little sketchy and you only noticed because they kept the door open to their room and kept the party going until 2am. I was only staying one night so no big deal for me but wouldn't have wanted to have that be the hotel I came with family for a disney vacation.

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Dirty, the pool is cold even tho they say it has hot water. carpet dirty and no room service or house keeping... I came from the park really tire with family and the door keys were not working because they employee that programmed the card did not set it uo right. we were outside freezing for almost a hour. Employees super rude . worst experience of […] my life. Lisateave

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The bathroom door was so dirty it needs to be repainted! The bathtub paint was chipping away around the wall. We got to the room and there was no remote. Front Desk said they would bring it and never did ended up having to go get it the next morning. We stayed for 2 days and the after the 1st day they didn't come in and make up the beds or switch out […] the towels. The exterior of the hotel is nice and if they would incorporate that into their rooms it wouldn't look as misleading! Lisateave

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I was very comfortable in my room, except for the following:1) A maintenance man knocked on my door to put a sticker on my phone and test the fire alarms. I did not appreciate that, with everything you hear on the news about intrusions. I was only there a few hours, why couldn't he have done it before I arrived or after I left? 2) I asked for a wake […] up call at 6 am, and that call did not come in until 7am. Did they not change to daylight savings time? 3) There was a cockroach in my bathroom, and the toilet and shower were both dirty. The toilet was dirty on the bowl behind the toilet seat, as if it hadn't been cleaned in months. Otherwise, the price was right, the location was right, the bed was comfortable, and I slept very well. I killed the roach, but I know when you see one, there's more. Lisateave

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This was absolutly the worst place I have ever paid to stay at. The room was filthy. What pieces of furnature were in there looked like they were taken from the dump. The refridgerator was slightly bigger than a cooler and did not work properly. There is no service at all. I had to ask for clean towels but could only get them if I brought the dirty […] ones to the front desk first. And on top of that the staff was far from polite. Lisateave

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The room I booked was suppose to have 2 beds but according to the seemingly uncaring staff they over booked the entire weekend and then on top of that the second night our room key didn't work so had to Call an800 number them wait for someone to let us in the room the shower was covered in fungus and mold never gonna stay here again

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Close to where I needed to be. Easy to find. Friendly staff. A bit older but good eough for tbe price.

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Our room was so close to the constantly roaring machine, perhaps air conditioning or something for the pool, that it was very difficult to get to sleep. In addition we heard traffic noises all night long. It WAS nice having a restaurant in the motel.

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I've stayed in some pretty bad places but this by far was the worst: • It was gross: • floors looked like they hadn't been cleaned in awhile. There were stains all over the gross dingy carpet. • The "kitchen" and bathroom floors: looked like they hadn't been mopped in ages, walls: everything had smoking coloration & caked on residue on it from like […] past food and drink. • We walked around the room in shoes the entire time. • The door was not secure & looked as though it had been kicked in. (we packed & took our bags with us every time we left the room) • This is not a good area at all DO NOT BRING YOUR FAMILY!!!! • People who live there were out partying all night. • Parking is a mess - I wouldn't leave valuables in the car Room Tip: Just dont stay here. Pay the extra few more dollars to find a better more secure location! Lisateave

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I stayed there BC I prepaid and knew I wouldn't get my money back. Everything from the front desk clerk to room was awful. Wouldn't recommend.

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was fine is all i needed

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Enjoyed my stay

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It was disgusting housekeepers need to clean better its like projects

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It was a last moment booking. Small room with some amenities.

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its was a great stay!!!

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The price is nice but a 100 deposit is crazy NH

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Not bad for the price.

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I booked this room as a mobile special. I checked in late and went to bed. The sheets were dirty, and the room smelled and was filthy. I was too tired to complain. The next day after I did say something, they obviously put some effort and the status was elevated from filthy to just dirty. They came to shampoo the carpet, but I was still in the room, […] they said they would come back, but never did. When the maids do come in, they swap out towels and maybe vacuum and mop, but the kitchen cabinets and walls have not been wiped down in about 10 years. Lisateave

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The hotel is ok if you stay there short term. It's seem like most of the people that stay there was mostly extended stay type and they do get loud and noisy at time. I been woken up in the middle of the night a few time and almost check out to another hotel. But I don't like moving around so I stick it out. I only need the hotel just to rest most of […] the time I'm not there. The price was decent ? Lisateave

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It was a good location and the staff was excellent.

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Very dirty rooms with uncomfortable furnishings. Not a good experience.

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The distance from the parks, the pool,etc,makes it the best,Awsome.

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The room and actually the place needs some maintenance. The tile in the bathroom was loose, the carpet could use some steam cleaning. We stayed at a "non-smoking" room but it smelled like cigarette smoke. On the way to our room, we took the stairs and there was a big trash can by the stairs which was full of trash which was there the whole two days […] we were there. Lisateave

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Good to stay the night for a great price in Orlando, FL

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tiny room, few services ...

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We arrived 1 hour before check in time but that was overlooked by the very nice gentleman working the front desk, check in was quick and painless and the staff member was descriptive about our room location. when entering our room there was a bed, linens were clean, a very nice samsung flatscreen TV on the wall, same as the one i have in my bedroom […] at home actually, plenty of channels including HBO, there was wireless internet but our signal was very weak, but you could grab it sometimes. there was a kitchenette, 2 ring electric stove top, fridge with a small freezer, microwave, sink, small worktop, there was also a kitchen cupboard with 2 of each flatware, plus cooking utensils, plates, bowls, cups, chopping board and a coffeemaker. washing up liquid dishcloth and dish flannel. the bathroom had a shower only but plenty of clean towels flannels, toothpaste shampoo and soap, toilet,, sink, no storage in the bathroom except for a small stainless steel shelf but we managed. there was a 3 drawer chest in the bedroom, a small dinette set, table 2 chairs. and also an ac unit that worked fine. they have a clean looking pool which i didnt use, the surroundings were clean but not really walking distance to major attractions, but where is in fla, you need to drive to most places eh. there are some permanent residents there, which i think is a good thing. okay, so how was it? well, we stayed for just one night, we used the kitchenette 3 times and everything worked just fine, the fridge was clean and worked, the 2 showers i had were just fine, nice temperature and very wet, good water pressure, the toilet was clean and the seat didnt slide around, the plug in the sink worked but i couldnt get it out!, had to use the edge of a comb to prise it up after i shaved. the bed was comfy, the tv was great. Now the bad, not much bad actually, there were NO bugs in the bathroom or in the bedroom, i lift the mattress up and check in hotels and i check the bedding and behind the toile Lisateave

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The hotel wasn't luxurious, but I though it was pretty clean, I remember smelling a light scent of bleach when I first got in the room. The ac was nice and cold. They had a very decent size plasma tv on tha wall. Over all I had a good stay.

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The hotel is wonderfully situated- very close to the turnpike, and very close to the major Orlando attractions. The rooms were fine, nothing fancy- but for the price and location, it was a good deal. I don't think that I would stay there again because it did not feel very clean or nice - but, as I said before, it was fine.

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This hotel is ok for a sleep over. Room was clean, nothing fancy.

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the carpet was so dirty , when I took a shower I left black footprints in tub

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It started by me showing for check in at 6pm. They did not have any rooms available. Said they only had one housekeeper on duty. Told me it would be at least 1 hour before a room was ready. I started to call to see if I could get another room. I found one and went back in the office to have room cancelled. The desk clerk said I would have to take it […] up wih Hotels.com. I started to call customer service then miraculously came up with a room. Got checked in by 7pm. Finally. No Internet. Broken. No ice in ice machine. Had a sign on the front telling patrons to go to gas station to buy ice. Nasty room for dollars I spent. Lisateave

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The room that was allocated to us, was having issues with the toilet. We reached the hot3l around 3:30 pm and the receptionist told us that the room was not working. The only other room that was available was a Room with a single Queen bed. And it was very inconvenient to spend the night , 4 of us in a small quenn bed. Aweful expericence . Will never […] stay in this hotel in future Lisateave

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Its right off the turnpike and close to all the other major highways, making getting around very easy. The hotel itself was clean with very friendly and helpful staff.

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we stayed here to go to seaworld and the location was very good

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Hotel was as expected and considering price very good. We stayed for 7 nights and would use the same hotel again. Have been in Hotels in Orlando and paid more and received less. We come to Orlando Florida each winter for 3-4 months so we have experience of accommodation.

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I was given keys to a room that had not been cleaned: inexcusable.

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