Tribeca Grand Hotel - New York

The staff at Tribeca Grand were very friendly and helpful -- and being offered a glass of champagne at check-in is always nice! The hotel is in a great area of the city, close to terrific restaurants. Our room was super comfortable. Only slight annoyance: we could hear the sounds of the elevator mechanics throughout the night. But, overall a terrific […] night away with my husband. We would definitely go back! Lisateave

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Cool hotel but so cool that the rooms are do dark that there is not enough light to work on the desk or shave in the bathroom.

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High hopes for this location, but what I found looks very much like a hipster version of an embassy suites, with the motel-like internal atrium. Restaurant was OK, room fine - but not really what was expected. In addition, after granting us a late (2pm) checkout (and planning our morning around that), we received a call at around noon asking why we […] were still in the room. Not only had the receptionist not recorded the late checkout, but the person now calling effectively accused us of being dishonest and telling us that late checkouts were not available. Very poor customer service. Will not return here. Lisateave

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Rooms are small, can be slightly noisy from popular bar

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My wife and I travel to NYC frequently and we are going to stay at the Tribeca Grand as much as we can. Service is outstanding, excellent drinks, food and atmosphere. People go out of their way to be helpful at this hotel.

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Perfect location perfect staff very nice live jazz brunch I will definitely stay at the Grand again!

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This hotel is a 3 at best. Great people but very out dated and extreemly dark.

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Very chic and trendy. Rooms were bigger and more comfortable than expected. Doormen were wonderful! Rates were high and price dropped significantly the day before arrival. I would stay there again but will wait until the last minute to reserve the room.

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The hotel was just perfect for our objectives, which included exploring Tribeca, SoHo, Financial District and other adjacent areas. Loved the small scale of this upscale boutique hotel which gave it a more personal feel. Staff were very gracious and accommodating. Great bar area. Very close to subways and located in the heart of Tribeca. Concierge was […] very helpful. Would definitely recommend this hotel and will stay again. Lisateave

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Beautiful hotel! Fabulous location! Fantastic staff!

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Very friendly helpful staff. Had heard the music from the open air lobby can be distracting to sleep but we found doors very soundproof and music quite pleasant. Only minor complaint was lack of a suitable reading lamp for a partner ( room was quite dark) and staff forgetting request to deliver newspaper to room.

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The hotel is not worth the money! Ripped bed sheets, two light bulbs were out. There was no 24 hour parking nearby (within 2 blocks or so). Better off at the W, The Standard, Smyth or even the SoHo Grand. Very Disappointed!

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loved the hotel; the only negatives were: 1. wasn't crazy about the bathroom setup; particularly the metal vanity area and 2. they sent our luggage to the wrong room; we got it back without any issues so no harm no foul

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We loved our weekend getaway. The hotel is very hip and fun. Would go back again.

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Champagne upon check in!

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TriBeCa Grand has a great location. The hotel staff was very friendly and accommodating; the front desk, concierge, and doormen were outstanding! Two negatives about the hotel: The lighting in our room was very poor, dimly lit hard to see. The bathroom had a dull yellow tint to the light , for a woman not ideal. Secondly ~ the staff in the lounge/bar […] and restaurant were unfriendly and rude. My husband and I were in New York on business. As guests in the hotel we were turned away two nights in a row form having a drink in the lounge with no concern or care that we were quests in the hotel one night the rude host with a terrible attitude pointed to the bar and said "that's it" we walked in and waited for over 15 mins, we got up and walked out. Fortunately the very professional and friendly concierge working that night made every effort to make things right for us, which was greatly appreciated. Lisateave

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The TriBeCa Grand is comfortable and a nice change from other more touristy areas of NYC. However for the second time, the service in the lounge was less than acceptable. After being ignored twice by the server, we asked for help to which the reply was "Were you seated?" There had been no one at the desk of the lounge to seat us. Then she didn't even […] bother to deliver the drinks, but instead continued to visit with her friends. This is the second time that the Lounge service was poor. Then when we wrote the manager, a beverage was offered in the way of appology. We live in Dubai! Not at all acceptable. Lisateave

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The hotel was very nice and worked out well for us. Some of the nice amenities were the coffee/tea room on each floor, room service was awesome, and hotel staff was great. The only issue we had was the noise level. we were trying to get away for a weekend and relax but at night the lobby bar club was loud and can be heard throughout hotel as it is an […] atrium. overall i would stay again and you need to ask for a quiet room and they have some in the back. Staff moved us around to accommodate us and the noise level. Lisateave

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Outstanding. Brunch was wonderful and we will certainly be back!

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The lobby and sitting areas are stunning....the atrium style of the rooms makes for very small spaces, very tight rooms noisy heating system and hard to get it to shut off bathroom floor/tub looked like a moderate hotel chain...really surprised by all of this

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It was great.

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Overall, I was extremely pleased with my stay at the Tribeca Grand. My room was excellent, clean, attractive and had very comfortable amenities. The service in the hotel was excellent. They went out of their way to accommodate me. The work out room had sufficient equipment for my needs. The lobby, restaurant and bar area are beautiful. A coffee bar, […] on my floor and near my room, had decent, free coffee - not true fresh brew but still more than you expect to find other than in a coffee shop or restaurant. My one and only complaint was with the hotel's restaurant. There were no tables available in the dining room so I was offered a table in the bar, where you have to get up and order off the restaurant menu from the bartender. In other words, I was being asked to pay restaurant prices without a waiter or waitress. That is completely unacceptable. It is wrong to expect to be paid full price for half of something. A bar is not a restaurant. Fortunately - and this makes treating the bar as an extension of the restaurant, but without service, truly puzzling -, the neighborhood is filled with fine restaurants. So, I walked the neighborhood and found a terrific restaurant, with excellent food at lower price. Other than my experience with the restaurant, I thought the hotel was truly excellent. Lisateave

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Excellent staff, cannot do enough to make your stay comfortable

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Great location, very friendly staff, no tissues in the bathroom or in the main room. Zero.

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A very hip yet comfortable hotel with excellent service - the bellmen were superb! Location is a bit tough due to traffic to the nearby tunnel during rush hour, but easy to find and good proximity to Soho, the Village and downtown.

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We have stayed here once before when they first opened and it again was a great place to spend a night in the city; staff was pleasant, hotel is convenient both for parking the car and getting on the subway, the bed was comfortable, the coffee station helped wake us up, and we played a few games of pool in the lobby before we left, would definitely […] stay again Lisateave

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Always try to stay here when in NY - one of my favorites in the city.

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Fun Hotel, but the loud music from the restaurant made sleep difficult after a long flight.

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Very responsive and attentive service team. Great attitude.

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Usually priced a little high for my blood, but when you can get a good rate this hotel provides solid value. The location is unbeatable if you are spending time in lower manhattan. The staff are very friendly and attentive, the rooms quality is solid and the bed is comfortable. Noise level is not too bad for NYC and the restaurant is also very good. […] I like the living room area a lot in the lobby, it makes you feel like your not in a hotel. Overall a good choice Lisateave

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This is a great hotel but it was starting to look tired a couple of years ago. Rooms need a little updating. Fantastic location though, can't beat it.

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We had a great time at the Tribeca Grand. It is walking distance to shops and eating in Tribeca and SoHo. Carmen was super helpful with dinner reservations and directions. Near the Hudson River Parkway, so I could go for a morning run to Battery Park. The bar was closed Saturday night when we came home from our show, but there were lots of people in […] the lobby having a cocktails and it was a great time. Rooms were a bit small, but not unusual for NYC. Staff was really lovely. Lisateave

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Staff & Hotel was great. U will not be disappointed.

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Hotel was trendy and well appointed. The reception staff was friendly and knowledgeable. Location was great for us - our daughter lives in Tribeca. There are many good restaurants within walking distance. Hotel was a bit difficult to find, but we don't have a GPS. Parking is located across the street, if you don't want to avail of valet parking.

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The staff could not have been more friendly and/or helpful. We were in the city for Christmas festivities and this was a great place to stay.

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Went to NYC t celebrate cousin's 60th birthday. We thought the Grand Tribeca was excellent in every way. Stunning lobby, stainless steel bathroom vanity, helpful friendly staff, offered sparkling wine every day. Will stay there again and recommend it to others.

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