Mercury South Beach - Miami rand

Perhaps other rooms are in different condition, but my husband and I found ourselves dumped in a very sad handicapped suite. The irony was, the suite was *two* heavy exterior doors from the elevator, one of which had an inoperable handicap opener, the other which had nothing. Irony #2 was that while the open shower - and the rest of the bathroom - had […] grab bars all the way around (which the "interior designers" outfitting the place obviously figured would eliminate the need for towel bars or hooks), there was a 3" curb between the shower area and bathroom, thusly eliminating the handicapped-accessibility of the shower. The waste line of the toilet was leaking - my foot landed in the sticky wet puddle more than once, and the aforementioned shower had a floor that didn't even slope to the drain, so a half-inch of water is left standing. It smelled vaguely of urine. The furniture was some combination of cheap and old: worse than standard-issue dorm stuff. When we ver first arrived in the room, there were at least 10 hairs all along the pillow line of the sheets - either they weren't changed from the last guests or the laundry equipment isn't sufficient. For what we paid - and I travel enough to have reasonable expectations - it was terribly disappointing. Should have shelled out another $50 a night for the Hilton around the corner. Lisateave

Overpriced dump in Miami. When we left our room for dinner we returned to masking tape on the door in the shape of an X, for which the hotel staff had no explanation for. After asking to be moved to another room due to partying neighbors and non-working air conditioning, the hotel denied us a new room even when we offered to pay more. Spend the extra […] cash and stay somewhere nice. Avoid this place at all costs. Lisateave

On south beach...staff was wonderful. Angela

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Rooms are very dirty and need nice remodeling. And if you do not leave extra tips for the maid rooms will not be served at all. Cockroaches having a nice stay in this hotel too. All kinds and sizes from regular domestic to the huge street ones, which could fly as well. I should really complain about this but firstly didn't want to spoil my vacation […] and secondly personnel of the hotel were not supportive at all. Very Lazy and don't like to be disturbed. Therefore we had to hunt the insects ourselves during the whole stay. There was no telephone in the room at all? Very unusual for the 3-star hotel. So will definitely recommend this hotel to no one. Lisateave

This hotel is in a great location to walk to the best beach area on south beach. Only the locals know that 1st Street to 3rd Street is the locals beach. South of 5th Street also has some of the most expensive but top notch restaurants and upscale shopping outside of Lincoln Rd. Construction was underway for drainage problems all over South Beach and […] also by our hotel but you can't avoid that anywhere right now. The hotel can't be faulted for that. This is my second time at The Mercury because we love the location.The showers never work right. High clorine levels in the pool and hot tub will drastically fade your bathing suit so take an old one for that and you're good to go. Lisateave

Nice micro apartments with a uptodate decor. The layout made it feel comfortable and cosy despite the small size. It worked well for a family of 4 (one big bed + one sleepingsofa). Small kitchencorner with coffemashine, microwave, blender and a small fridge made it easy to fix breakfast yourself...(icecubes in the corridor). The nice dinner restaurants […] are a close walk..(5-10 min), but we felt we had to pass a bit suspicious district to reach the main restaurant strip...but I don´t know if we were oversensitive since we had kids with us. You don´t need a car...we valletparket it for the weekend.. Good for independant travelers that don´t need a high service level from the receptiondesk.. the pool and hottub was warm and clean and placed in shadow. Ocean is close... We recommend you to ask for a quiet room away from the street, since there is a nightclub (insomnia) next door, so it´s a noisy neighboorhood at night...but than again it´s south beach.. The hotel is located close to a parkinghouse and a parkinglot and therefor a bit boring surrounding. But since the hotel is nice, clean, and close to the mainareas it definitely good value for money.... ...We would love to stay there again.. Lisateave

The hotel promised to have wifi. The WIFI did not work any of the the three nights we stayed. They provided us with an ethernet connection that didn't work either.

The hotel was clean and comfortable. It is also close to the south beach and the art deco district, which are walkable distance. I left my handphone in the room after we have checked out but the staff were very nice about it and returned us the phone when we went back for it. Overall, it is a nice and clean hotel, worth the stay!

The bathroom had a curtain instead of a door. The toilet room had a door that did not shut all the way. The mattress was worn out - not enough back support. The jacuzzi did not have a shower curtain so that when we showered water splattered on the tile floor. Ongoing work on restaurant space adjoining the hotel. Much noise at 7:30 a.m. A nightclub […] has re-opened next door - and stays open until 4:30 a.m. Much noise and traffic. But it's two blocks off the beach - can't complain about that. Lisateave

Upon check-out they charged for resort fees, however it is not mentioned on my confirmation. We got very upset about it because internet and swimming pool was not working and I really would like to have this money back. Thank you, Denise

Awesome HUGE rooms. Kitchenette, bathroom with large corner jetted tub. Three sinks! two tvs! free wifi! quiet, in an awesome neighbourhood a short walk from shopping and eateries. my only complaint is that i could not check in early, but i was content to sit in the lobby and play on the wifi for a few hours. i'd definately stay here again. great v […] alue! Lisateave

The room is very functional, it has everything you need and the staff is helpful. The downside is the Wifi. It doesn't work! Cleaning could be better.

For the price paid, the hotel room was pretty nice. Very conveinent to have a small kitchen in the room, the fridge came in very handy. Location is walking distance to beach.

The condition of the facility is declining. However, the room was clean. The skeleton staff is friendly. You are off the beaten path but close to the beach. If you want an clean, safe inexpensive place to crash in South Beach. Mercury South Beach is a reasonable alternative.

Many years ago, I had to recommend a hotel for someone who was traveling to SB for vacation. I called all of my friends living then on the beach and they said if they want the best little boutique hotel they "have" to stay at the Mercury. I had been a MB resident for many years, although travel with work has taken me to other places around the globe. […] Yes, the Mercury is not what it used to be. If your looking for the Ritz just go north to Lincoln Road. If you don't care about does the hotel have an exclusive restaurant or fitness center, but does give you an amazing suite, where you can come and go as you please and everything is at your reach...Mercury would be for you. It's actually a condo/hotel now. Very laid back as how the beach should always be. The suites are comfortable with kitchen, living room and bedroom with glass doors. Tastefully decorated with spa tub and lots of room and closets. Comfort of a bed to die for!!! The pool/spa was open but I wasn't that interested in engaging during this stay. The staff are very nice, down to earth, helpful and friendly...but respect must be mutual even as we consumers. The price for a full suite was fantastic for the beach. I would recommend this hotel because I actually relaxed there and was able to do or not do if I felt like it. Also being below 5th is another SB experience that most don't get to know. If your really hungry...of course the Big Pink is just adjacent pretty much always open. Good food...large, really large portions of any thing that you order. If you want to get your groove going Amnesia Night club is steps away. I actually like being below 5th Street and walking up to all the wonderful madness of amazing, eclectic SOBE. Residents of SOBe always knew that the real charm of the beach was below 5th....... Lisateave

I have stayed here on several occasions and find it to be one of the best deals in south beach. Its close tot he beach and resturants. Close to the start of 5th st and the core of sobe. The price is always excellent for what you get in the mini suites.

I stayed here in August and it was a great hotel. I read some of the other reviews and I would have to say that I disagree with a lot of them. I am pretty sure that this hotel underwent different management within the last year. The hotel itself is nestled in between a nice restaurant and what seems to be a club that is being remodeled. The actual entrance […] is back from the road a little bit which makes it somewhat hard to find if you are unfamiliar with the area. It has a great reception area which feels very "Miami". There is a great little Cuban market a block down from the hotel. If you get hungry, there is a entrance to a pizza shop right near the pool, and if you feeling something else, there is "The Big Pink" restaurant just half a block down the road, which is a pretty good casual restaurant. The google maps of the area is a little bit deceiving because it makes it look like the hotel is three blocks from the ocean, but in reality, the ocean is just right around the corner. There are good restaurants all along Collins, but if you want more of a selection, head on over to Lincoln Road Mall, but I would suggest taking a taxi there, because it can be a long walk. Ocean Drive also has great restaurants not too far from the hotel. My only few complaints of the hotel is the maid service and the hot tub near the pool. The maid service only comes in the morning, and after noon, they won't come at all. If you're up and about in the morning, it won't be a problem. But if you're young, as is most of the vacationers in South Beach, this could be a problem if you miss the maid service a couple days in a row, so just ask the front desk for towels and what not. The hot tub near the pool isn't really hot, but the huge tub in your room makes up for this because if you can turn on the jets. The hotel can smell a bit funky at times, but I think this has to do with all the rain collecting in the roads outside. The surrounding neighborhood isn't really much of a club area, but it Lisateave

Great location .......nice restaurants....

My friends and I were coming to Miami for our 10 year highschool reunion. When we saw the add for the Mercruy, we thought the deal was too good to be true. Well, it was. After our experience there, the only redeeming quality is the location. It seems as though the owners neglect to clean their units because the location should over compensate for filth. […] We had a deluxe suite. Stains on the carpet, stains on the bed, black hair all over the floor in and around the bathroom and frozen black hairs in the freezer of the mini fridge. To be frank, I did not want to sit down anywhere. I had to wear slippers, socks and covered my body because I did not want contract come type of virus or skin disease. My disappointment was only furthers when I set some bananas and water on the counter when a cockroach crawled across the counter top. We could not wait to vacate the premises. We only there for two days, but it is the worst when all you want to do is come back to your hotel room and relax and you can't because of filth. It was dark and dismal in the room and the onsite pool was not any better. Not only are we paying for the location, but the hotel does not even have the decency to allow parking for their gusts. My friend parked his car across the street in the $35 a day parking lot, but had to move it in the morning by 6am. When he went into the hotel to seek guidance on where to move his car, he came back out to find a parking ticket on the windshield. What kind of sketchy operation is this??? I will not be returning to the Mercury, I will not be recommending the Mercury and I will try to deter any of my friends visiting Miami Beach from going there. Room 119 ruined it for us...never again. Lisateave

The location of this hotel worked well for us - off the main drag Ocean Drive, close to South Pointe Park, close to the ocean, close to restaurants and delicious cafe con leche from the local bodega. But the lobby smells like a gas leak and the room is sketchy to say the least. Our first room badly needed a paint job and a new couch. The couch looked […] like it seen better days in the late 80s. The bathroom was clean, but because it was so dingy, it felt dirty. Various light fixtures were out, remote's batteries died, and the phone did not work. We requested a new room for our second night as we were right above the club. We heard bass until 5am, then construction started at 7am. Stay away from the south side 2nd floor! Staff gave us a new room on the third floor (which we highly recommend) which was nicely painted, had a newer (but still sketchy) couch, and a larger kitchen. But then we looked up at the ceiling and it was a hot mess with stains and a board placed up there with nails covering something up. I know that at this price point we shouldn't expect luxury. But I also shouldn't feel grossed out by sitting on the couch, or wondering what I will find when I turn back the duvet on the bed. Management can easily fix these things, but it is clear they don't want to spend the money. Staff had the usual SoBe attitude - no one trips over themselves to help you. Some weird characters milling about - one lady always walked around in her pajama bottoms and slippers, and I saw a lady of the evening leaving the lobby at 8am one morning. If you do stay here: have a meal at Big Pink's across the street - great food at good prices. Head to the bodega up the block for a quick cuban snack and coffee, and Puerto Sangua for the absolute best late night cuban food. You can park on the street right in front or close by if you pay at the meter (up to 10 hrs at a time at 1.50/hr). Lisateave

in general the hotel was very good and worth the money, however they tried to charge an extra 70 dollars while checking out for some towel charges and other stuff they tried to convince me i had to pay for. i did not pay this out of principal as it felt like extorsion and the hotel should make all payments clear at time of booking . due to this i would […] not recommend this hotel as there are plenty of others available in the area Lisateave

The location, the room, and the employees were great. My only complaint is that it was like pulling teeth to get extra towels!! Overall our stay there was great!

I reserved the deluxe suite but when I arrived I was given a junior suite and had to wait until the next morning to be placed in correct room. The hotel needs a little updating in the rooms. Our bathroom had not been cleaned before we checked in, there were dead ants in the tub. The hotel kept running out of beach towels which seems strange since they […] charge $10 a day for amenities such as beach towels. We had to keep requesting additional towels for our room, only one set of towels were replaced in the bathrooms each day when there were 3 people staying. If looking for a hotel that is convenient to the beach, shopping and restaurants, then this hotel will satisfy but if looking for a relaxing luxury feel, then find another hotel. Lisateave

Hotel is great for the price but there is no internet in the rooms just in the lobby and by the pool. Staff very friendly and helpful.

Reserved the hotel because of location. For the rate i expected a bit more but the previous reviews gave me some insight. main lobby and attendants were great. had to check in early for a wedding, and was able to by getting upgraded to a deluxe room. construction going on 2nd floor. in room you could see exactly where everyone had put there hands before […] on the walls and doors. entire bedroom vibrated. oh yeah and the parking lot across the street. is not park of the hotel but they "cooperate" with them. the attendants were amazingly rude. Lisateave

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when i first walked into my room i was relived that it was not as hot as the hallways, but its safe to say the each room had their own air conditioners so that worked out. when we laid on the bed we realized there was a stain on the ceiling and it ended up being a water leak! good thing i called the front desk and the man helped with changing our room […] without a problem. other than that the room looked just like the pictures from Google and our stay was amazing. we walked all of south beach at night and woke up bright and early and enjoyed the scene. its great for a weekend stay Lisateave

The room is actually quite confortable except the following monor issues that I can live with. -some water leaking on the bathroom floor, towels were used to keep the floor dry -new towels for the 2nd day were not complete, misinging acouple pieces -one waste basket was not clean when we checked in -air conditioning is working well but a bit too loud -microwave […] was not pugged in, we need to stand on the chair to confirm correct this Lisateave

Room was large, clean, an comfortable. The hallways are a little dark an gloomy but once in the room it was great. Not sure if this is just the room I was in or the way all rooms are. Service was great at the front desk, and the maids great. Was skeptical but would recomend this hotel to others looking to stay on South Beach.

We were extremely disappointed in this hotel. It looks great in the pics, but: 1) The lobby smells of bug spray 24/7 2) All the internal doors in the room were off their hinges: the closet doors and the sliding doors in the bathroom. One of them wouldn't move at all. 3) The curtain separating the bathroom from the bedroom was only attached by two clips […] (forget about privacy!) 4) Our "Suite" had a glass wall with curtains between the bedroom and the living room. Again, no privacy. 5) The cereal bowls were sooo tiny! 6) The fan in the bathroom didn't work. 7) The right side "table" in the bedroom was missing. On a side note, the location of this hotel is very inconvenient because everything is north of 5th ave. But we knew that already. Lisateave

Well when we got to the hotel evrything was fine. But as soon as we got to the room it was nasty and dirty. The sofa that was in that room look like it came from dump and it was just place inside the room. Then we was move into 2nd room and that was no better than the first room. The hoes to the tub/shower was broke and toaster was dirty and the remote […] was not working to the tv and patch in the ceiling. The front then was going to move us into the 3rd room and that was a mess also, the sofa was mess again and place the door was hanging off. So I decided to stay in the room that I was already in and front desk told me it is not any other room. So I call hotels. com and told them what is going and I was credit back 50.00. The next day I went down stair to look for the manager and repair guy. The girl at the front desk told me that he dont come into 9am. So as me and the girl standing there manager and repair guy came walking in the door but she was still me he dont come in until 9am. So I left the hotel for a few hours and when I return nothing was done the room was not clean and tub was not fix. So when I went back down stairs, the same 2 people that came in earlier was the manager and repair guy. The manager told me that he had fix it and I said he did not fix the tub nor the room was clean. So he told I can leave and check out and go to other hotel because nothing else they can do to make me happy. This is the worst hotel please dont stay there. PLEASE BELIEVE THE REVIEWS FOR THE HOTEL TRUST ME. Lisateave

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It's not worth staying in this hotel even though the prices are quite reasonable. Hardly any staff, we waited for about 30min near the reception before somebody turned up to check us in. Elevator did not work, foul smell coming in from the corridors, water leaking from the bathroom pipe, lot of noise in the night and A/C would either be tooo cold or […] tooo hot irrespective of the temp you set. Only saving grace is that it is walkable to the south beach, and you can get taxis or walk up to the local bus stop. I woul dnever stay there again... Lisateave

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The hotel is around 7 blocks away from wet willie and the main part of south beach it. The linen was not clean and the comforter had a black streak on it. It was a ok place to stay at for a few hours a day. It was like a 2 to 3 start hotel. Close to a dinner that was open nearly 24 hours a day. It was a ok place to stay at. but next time I will pay […] a little bit more and stay in a better hotel. Lisateave

Mercury South beach is a above average property nothing extremely fancy. Great value for the price you will pay. It's a chill spot from everything else going on in south beach. It's a club next door but it's not to noisy at all. I stayed in the executive suite which was a pretty nice size suite for two people. The staff keep the hotel fairly clean and […] they were friendly. Mercury also has a nice size pool. The Mercury is in a perfect location to every going on in south beach. It's literally 4-5 short blocks from the main attractions on south beach. Big pinks across the street will feed you great food everyday at great prices per meal. I would recommend and stay here again if the value stays the same . So if you are trying to save a little money for the drinks and clubs but also stay at a descent hotel mercury is the place for you. Lisateave

We did not feel that this was a good value for the price we paid. We had to pay $25 a day to park our car in a lot across from the hotel. The room was very small, especially the bedroom. There was not enough room in the bedroom for the luggage stand. The laundry room and ice machine room was extremely hot with little or no ventalation. The only had […] one luggage cart so we had to wait for one to check out. Lisateave

MY WIFE AND I STAYED IN A DELUXE ROOM WHICH WAS VERY NICE,PROBLEM IS THAT THE ROOM WAS IN FRONT OF THE HOTEL ABOVE A RESTARAUNT, WHICH BECAME A PROBLEM AROUND 2-4AM IF YOUR TRYING TO SLEEP AND PEOPLE ARE SCREAMING @ THE TOP OF THEIR LUNGS. THERE SHOULD BE SOUND PROOF WINDOWS. I MADE MY RESERVATION THROUGH HOTELS.COM GOT TO SOUTH BEACH AROUND 10:30AM […] BUT WAS TOLD I COULDN'T GET THE ROOM TILL 3PM -WASN'T TOO HAPPY THAT MY PREGNANT WIFE AND I HAD TO WALK AROUND FOR 3 1/2 HOURS UNTIL I CALLED AND ASKED THEM TO MAKE AN EXCEPTION. WHEN CHECKING IN THEY WITHDREW A $100 SECURITY DEPOSIT AND I WAS TOLD THAT IT WOULD BE RETURNED ONTO MY CARD WHEN LEAVING. WHEN WE CHECKED OUT A DIFFERENT CLERK @ THE FRONT DESK TOLD ME THEY HOLD $20 OF THAT DEPOSIT! I TOLD HER THAT IS NOT WHAT I WAS TOLD THE DAY BEFORE! SHE SD SHE WOULD PUT THE $100 BACK ONTO MY CARD! AGAIN THE ROOM WAS NICE BUT EVERYTHING SURROUNDING THE ROOM WASN'T WHAT YOU WOULD EXPECT. Lisateave

When I booked this hotel it was for the location. When I arrived I found it didn't smell that good in the lobby. Then I went to me room which was a junior suite right over the main air conditioning units; that were very noisy. The jetted tub didn't work, there was chewing gum on the wall by the bed, some of the blinds were broken and the room never […] didn't have light coming at nighttime. Only good thing was the help the front desk gave me. Lisateave

We stayed 2 nights after a week stay in the Caribbean and enjoyed the South Beach area. The bed was very comfortable and the bathroom areas great for the 2 of us. The window in the bedroom did not have a good fit when closing so we could hear street noise and activity from the restaurant. The whirlpool tub was large, but the jets did not work. There […] is no ticket kiosk in the lobby to check in to the airline 24 hours before your flight. It took about 10 minutes to reach the front desk for a wakeup call but they were courteous, and we did get the wakeup call which was more important than how long it took to set it up. Over all, we felt the hotel provided what we were looking for and would stay again. We enjoyed the area and would stay again. The pool looked clean and others were using it. Lisateave

Unexpectedly clean for the price, rooms are well equipped (microwave, refridgerator, dishes) and they have a nice swimming pool. There's not much of a TV, but who needs a TV in South Beach! Very good restaurants close by and a short walk to the ocean. Only down side is the lobby smelled kind of funny and there's no door on the shower (but it was a jacuzzi […] tub) I would definetly return for another stay. Lisateave

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location was close to beach,shopping,and nite life

I stayed at this hotel because it had the least spotty reviews of what I was looking for on South Beach. Hotel management can EASILY improve the quality of this hotel. The hotel staff was very friendly and attentive and the location excellent.. in a quiet area of South beach with a few well known, nice restaurants. The executive suite I stayed in […] was nicely designed and contemporary. It felt like an apartment but looked like it hadn't been maintained very well. The baseboards needed painting, the painted doors needed cleaning, and the chrome plated furniture had seen a few too many wet mop-heads. The staff quickly fixed a problem with the bathtub faucet when I called down to the front desk. I will stay here again if it is lightly renovated. Lisateave

I rented a suite for the night for a romantic getaway. When I get there, turns out we were upgraded to a larger room (PH). There isn't enough space here to describe how perfect everything was. The Front desk was extremely helpful and courteous and the room was exceptional. The bed was extremely comfortable and everything was in order for when we got […] there. The beach was only 2 blocks away and the pool downstairs was private and clean. The location itself was fantastic considering how close everything was (Ocean drive was 2 blocks away too and the exit for the turn pike not far at all). If you are looking for a get away for the weekend (or for a week or two) or a place to hang out and party, this hotel is definitely it. I would most definitely stay there again... and again.. and again... Lisateave

When we arrived we were upgraded to a larger suite which was BEAUTIFUL. The room was comfortable and the size was perfect. We stayed for a night, to depart on a cruise the next day. LAter in the night we were walking distance to the night life and the beach. Great location, would stay there again in future Miami trips.

I have previously stood at The Mercury. However, This time around, it was not what I had expected. There was only one person cleaning rooms. My room was never cleaned the entire trip. I was never asked if I wanted room service. A friend of mine stood soen the hall from me, and their Air Conditiner was out of service. To top it off, the pool was never […] cleaned. There was a point where the pool was very dirty and with a brown coloring as well with an ordor. This was a very big disappointment considering it was a group of 10 ppl and there were no courtesy. It's a shame they've lost our business. Lisateave

I had read all of the reviews about the hotel prior to going. Even though it came recommended by several friends, they were guys who would not necessarily notice the small things that matter to us women. For example, our girlfriends put out the "maid service" sign and received no service. We put the "do not disturb" and received service. The hotel is […] great for 20 or 30 something bunch looking to chill with friends or boyfriend. This is NOT a hotel for young children or babies. DO NOT bring them there! There is a great easy atmosphere and what goes on there would not fly at other hotels. They are staffed very slim and although it is certainly not their fault, the owners should look at staffing in 30% more, this would improve return rate immensely. Overall I had a great time there and would return, knowing that it has this overall atmosphere. Also, we were only able to use the pool really only once because they DON'T clean it on a regular basis. We arrived on a Friday and I didn't actually see them clean it till check out on Monday. It was grey colored Sunday night. GROSS! I don't even like to use the pool, but knowing it was there for use is helpful. Lisateave