Grange Holborn - London

stayed at the Grange Holborn for 5 nights. Hotel was a couple blocks away from the Holborn tube station making it very convenient to get around. Got to hotel before check in and was able to leave our luggage at hotel and go sightseeing. Staff members were very courteous and helpful. Room was upgraded. Simple but clean room, spacious bathroom, comfortable […] bed. very pleasant experience. Lisateave

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Spent one night there over last weekend, this hotel looked great on photos but in reality it is quite tired and shabby, the room is very basic and the bathroom is dead small! The shower is really poor as well! Definitely doesn't worth 160+ pounds a night without breakfast! What was worse, someone pressed the fire alarm 3 o'clock in the morning! Such […] a nightmare experience! The customer service didn't do anything about this, just winked a sorry when we checked out..Will never return again! Lisateave

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No problem with Hotel other than rooms were not available when we checked in at 1.00pm.Also on return from day out at 3.30pm room 601 had not been serviced making it less than desirable when getting ready for evening out.

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We chose this hotel for a romantic break as we wanted to be near West End shows and museums. It was wonderful with superb service and a great location. Although the hotel does not advertise itself as accessible, when they saw I had a disability they couldn't have been more helpful, and we thoroughly enjoyed our stay. I hope to be returning for my birthday […] in June. Lisateave

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This is not a 5-star hotel. We asked to get the mini-bar cleared so we can store some milk and food for our baby, and the receptionist started arguing with us that this would not be possible. After a 5 minute argument, it suddenly was possible (albeit the final bill showed mini-bar drinks we haven't consumed as the bar was emptied...) in the end (as […] it is with any other hotel we've been to). Face towels and shower gels were missing repeatedly in the bathroom, and the room was not made up after 2pm. We also had to ask separately for complimentary slippers and bathrobes which should have been in the room. The toilet seat was loose too. Hotel charges extra 25% foodservice when ordering from their restaurants. It's not a 5-star, we don't like the 'can't do'-attitude, and for the price there are much nicer hotels in London. Lisateave

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Nice location, the rooms are a little dated and could use a refreshing. The heat was a problem all three nights we were there. They never got it fixed correctly. I would stay there again only because you can do much worse, the hotel is average at best but the location is great. Easy underground access and a short walk to the British Museum.

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beds were too hard!!

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The Grange provided everything we needed for a long weekend in London its proximity to Theatre District and Holborn Tube was excellent The rooms while small are well equipped. The service was generally good except an after theatre drink at the bar where a glass of wine was supplied from the dregs of 3 lukewarm bottles - not 5 star however a complaint […] quickly produced a replacement from a single bottle from the fridge We did not use the Spa or pool despite planning too. I would definitely stay here again Lisateave

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I stayed here after staying at the excellent Grange St Pauls, and was a bit disappointed actually. Small room, dated decor and TINY bathroom. Maybe we just got the rubbish room at the end of the corridor, and others are nice, but this wasn't worth the money at all. The Grange St Pauls is a stunning hotel, so this might've just been a disappointment […] after that. Lisateave

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This hotel is in dire need of a face lift. It is very run down, tired and badly decorated. It may check all the boxes you need to qualify as a 4 star hotel but very very run down--all of the wood furniture in my room was stained and faded, i couldnt even think of walking on the carpet and couldnt even turn around in my bathroom. If i hadnt prepaid on […] hotels.com i would have left the first night--it was gross. Lisateave

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Hotel is located a block from Holborn Tube station, which makes it great for running around town but also a short (10min) walk from Soho and only a few more minutes to the 'main' attractions in London (Parliment/Big Ben etc). Rooms are typical European ones (small) beds were comfortable, pillows were good. The only complaint is that my room faced a […] busy street so there was a decent amount of noise all day/night. If you can get a room that faces away from the street, you'll sleep better. Lisateave

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One night spent here in January. Great reception, concierge was really helpful, room service quick, leisure club very nice. Great location and price. Wouldn't consider anywhere else now. Very happy.

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I have stayed here several times. Its a nice hotel. Staff is friendly and the pool is very nice.

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The staff were very pleasant and extremely helpful. The room was a good size for London, with a comfortable bed and a good bathroom. We didn't eat in the hotel so can't comment on the food. I would certainly recommend this hotel and would stay here again.

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Perfect hotel location for the theatre district (west end). the room was a little small but otherwise I rate the place very highly. The service was excellent and the gym and pool are very good.

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I was pleased with the quality of the room and of the leisure facilities at this hotel. very conveniently located two minutes from Holborn.

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Great place to stay and enjoyed exercise , sauna and steam room . Ideal location .

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It was a Christmas Period booking. The Hotel staff were pleasant and helpful, room service were slightly delayed but they were apologetic and sincere. Room was a great size. It faced the main road on the 6th floor, so there was a little noise, but no more than anywhere else in London. Bed was comfortable and the Tortilla Chips were amazing! Location […] is top, a few tube stops to Bond Street/Oxford Street. Very clean, and pleasant. I would have no quibbles about staying there again. Lisateave

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Thought breakfast at £23 rather expensive & ordinary

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Fails at its main function - Stayed in the Grange Holborn for 1 night for business purposes. Room was apparently "upgraded". I must have been upgraded to the street as I got about 1-2 hours sleep with the noise from the traffic outside. A few hours of sirens, buses and a rumble of the tube below, followed by more traffic in the early hours of the morning […] then back to sirens, buses and tube noise. This all from the 7th floor! Could not wait to leave. I visibly looked exhausted upon checkout and when asked how my stay was I said: "Very poor. Didn't get any sleep with the noise outside." To which the receptionist replied: "Oh I'm sorry Sir. Have a good day". That was it! Terrible way of dealing with a complaint. This review was written 1 hour after leaving. Terrible customer service and a terrible nights sleep. Lisateave

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We found the hotel to be comfortable and staffed with people keen to be of assistance. The location made it ideal for both our business and recreational needs in central London.

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Overall its a very good hotel and I would stay again there.

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Hotel had my booking for the following month, but sorted it and upgraded me. Room was great

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very nice staff, queen beds offered - got twin singles!

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This is the third time that I have been to this hotel and I will go back if in London.

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It shouldn't be advertised as Soho, because it is not in Soho.

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Exceptional hotel. Great price and value for money...Great location. Will definitely stay here again!!!

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Nice one night stay. Arrived early, checked in but room was not ready. Came back later and was upgraded to a supposedly larger superior room. I found the room small for a superior room but it was very clean, comfortable and quiet. I used the underground and the nearby Holborn station is a about 150 metres away. which made it very handy. Very close to […] Oxford St for those shoppers amongst you. I didnt avail of any of the amenities or the breakfast so cannot comment. I would stay again. Lisateave

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Great location near Holborn tube stop and Covent Garden. Very good service. But, our room's safe and air conditioning were not working when we arrived. Quickly fixed but annoying. The air conditioning was loud.

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My friend and I truly enjoyed the stay. The room was large and excellent. Their staff very obliging, polite and helpful. I can recommend this hotel to anybody looking for a quality stay. Only thing I did not like, they dont have "smoking" rooms. H L Melnyk

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Excellent location. Immaculate, well kept-up. Lovely, efficient staff, especially concierge desk. Also, the retaurant was very good with excelletn service. The gym was excellent.

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Very enjoyable! Hotel was beautiful and staff was very helpful!

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This place is close to my office - good wifi, nice rooms, no complaints. Much cheaper for a 4-star hotel than a lot of other options in the area.

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I actually like this hotel, mainly for its cleaness, facilities and more importantly it's location. The staff are always courteous and quick to help. My only gripe (as with most London hotels) is the price of the food in the restaurant. The quality of the food is very good though, the bill with mains, pudding and two drinks came to around £70. Didn't […] tempt breakfast at £20per person per day for continental only. Nearby there's ample coffee shops to get breakfast. The room was of a high standard, king size bed, lcd tv, no sign of wear and tear anywhere. The bathroom was a little small, I say small, you couldn't get to the washbasin without closing the door first. For an executive room I would say it was not an executive bathroom. One interesting observation of this hotel is the "complimentry room upgrade" you get when you first check-in. This is what we got when we first checked-in, infact when you look at the hotel's website, the room we were upgraded to was infact the one we paid for. The one next up from the executive room is executive 2, and where was the two seater sofa, I couldn't find it anywhere, certainly not in the wardrobe. Knowing what I now know I would have asked to change to the room I should have got. Maybe, it is being picky, but we all want to have a nice stay whiel away. Lisateave

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Excellent location. Very nice interior. Seemed to be confusion re cleaning the rooms, staff didn't always seem to know whether to leave towels or not. Beautiful pool area. Staff on check in and concierge, etc were always friendly and more than helpful We would stay there again. One interesting note for disabled travellers. The room was considered accessible […] because it had a wide door on the bathroom and grab bars. However, the tub was high off the ground - difficult for an able-bodied person to climb into. The solution could be to shower in the pool area which has walk-in showers. (There is an elevator in the hotel.) Lisateave

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Great hotel- just wish they had plugs by the bed so i could have plugged in my sleep machine next to me.

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We really enjoyed our one night stay. Staff were really friendly and willing to assist with any enquiry.

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I chose this hotel due to its proximity to Euston and Kings X train stations (15 walk) or short bus ride and being close to the West End for my mums birthday. Its a 2 minute walk to Holborn tube and then a couple of stops to Piccadilly. I checked my parents in to the hotel and mentioned it was my mums birthday and the Duty Manager Karin kindly arranged […] a 7th floor upgrade to a suite! Not only that we had a knock on the door a few minutes later and they had arranged fruit and chocolates, a lovely gesture. The hotel is a smart and modern with a great pool and gym. It is on a busy road junction and the upper floors are probably the best, floors 6 to 9. But it is London and you will hear sirens and choppers where ever you are! If you want lovely cakes try Pattiserie Valerie in Sicilian Avenue, A great restaraunt is Kimchee on High Holborn, look for the queues, its a Korean casual place. The British Museum is worth a visit with the Egyptian mummies, the Elgin marbles and the Rosetta Stone. Just round the corner is Tas a Turkish restaurant, great value and yummy food! Enjoy my parents certainly did. Lisateave

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It's not easy to find a good hotel at a good price in London. This one is just great.

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I am a fan of the Grange group of hotels but wrote a less than favourable review on this particular hotel a couple of years ago, after a not very good experience here. This time round there was a massive improvement all round, let down only by a slip up in house keeping. I was booked for 2 days but extended my stay by a further day as I was pleased […] generally with what I found. I stayed in room 431 and on the third day of my visit when retreiving coins I had dropped on the floor I noticed that not only did the corner unit in the room have a layer of un-vacuumed dust under it, but also tucked away at the back of the unit was a dirty cup, saucer and spoon from a previous occupant. I left it where it was and I suspect it will still be there (management please check). Like all of us cleaners can make mistakes, that is why the housekeeper needs to check to ensure quality control. Other than this the only other point of note is that the double room I stayed in was not of a size I would expect for a hotel that advertises itself as 5 star. All in all a good experience with one minor let down. Lisateave

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