NH Doelen - Amsterdam

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The hotel is really well located, in downtown Amsterdam, close to nice canals, attractions, etc. The hotel is in a historical building. Because of that, rooms are a little small, but service is very friendly and things seem to work well.

Hotel people are wonderful and helpful. Beautiful historic hotel, well-kept in an ideal location close to everything. Room is small by U.S. standards,but comfortable, bathroom tub is huge and great! Needs more closet space or dresser drawers. Noise outside goes on all night long. Close up the windows and it gets too hot in the room. Loved the hotel […] anyway. Lisateave

we booked and paid for superior rooms and NO smoking, when we arrived we were put on the smoking floor in a standard room,,,it smelt and looked 100 years old...not happy with the reception staff they didnt even read our booking conditions,it was only because of the smoking room that we realised that we did not get a superior room....there were no extra […] beds in the rooms...no extra towels...no extra cups!! do you get my drift.... on a positive note it was a good location and peaceful... Lisateave

I expected that hotel will be a bit better (taking into account the price), but in general it was quite good. Friendly staff. Clean rooms. Awesome restaurant next door to the hotel – it’s great to have a breakfast on open terrace sunny morning. Location is very good – 5-7 min walking to Dam square and Red Lights district.

Found the hotel no problem. Very good location for all local sights. Was disappointed with the room decor and size. Room wad not ready on arrival so was given an alternative as we just wanted to dump our bags and go out. The roim eas very old fashioned and although we had asked for a twin it was only a double. On a positive i will say the staff were […] very nice and helpful. Lisateave

excellent location, friendly and helpful staff, hotel room generally good perhaps a little tired but no major complaints, i would be happy to recommend this hotel to other travellers

not satisfied, very poor and out of quality (scrambled eggs...)

the hotel was very clean and we had a lovely greating from the reception staff on our arrival, all the staff very nice and made our stay very comfortable, would recommend this hotel if u like the quieter end , but short distance to the main attractions i mayself would stay again at this hotel

We are three boys from Norway who stayed at 313. We were orignaly just 2 persons but ordered a extra bed in the reseption, which they fixed right away. They were also fun but polight. The placement is perfect , you are not crammed in a part place, but you'l just have to walk 5 minnutes to be ;)

Overall a very good hotel with excellent staff and good location

We stayed at NH Doelen over New Year and for 4 nights. We asked for and got a quiet room with views over the water. We loved everything about this hotel and our stay. Staff were extremely friendly and helpful; very nice room, slightly old-fashioned but we loved it -reasonable size, too; room rate via Hotels.com was great. We have previously stayed at […] Eden's American Hotel, twice, but thought this far nicer -and better value- in many ways and would come back here again whenever we can. Top marks to NH with whom we have stayed in other parts of Europe over the past couple of years. Great coffee shop adjoining, too. Lisateave

The location of the hotel is excellent but it is quite run down, the rooms are very small and the noise from the streets so bad that you can hardly sleep at nights. Not worth four stars - three at most.

Price – reasonable for early in the week and over doubled from Thursday night. Location – great location. Walking distance to trams, restaurants and all attractions. Room – Beautiful bathroom with plenty of bench space. Very comfortable room although on the small side Staff – extremely friendly, English speaking and very, very helpful. Arranged a beautiful […] candle light dinner canal cruise – reasonably priced. Amenities – free wifi in lobby – not in room though. Lisateave

Good location for city centre, tiny old fashioned rooms.

The Doelen has a lot of history, from Rembrandt to the Beatles... it's in a great location, with the Amstel flowing alongside the hotel, which is mere steps away from the flower market and canal crusies. Also, it's only a ten minute walk from Dam Square. Staff was very friendly and helpful. I had a great visit!

Too bad they don't mention city taxes of 4 euros per day. Safe is 25eur deposit.. Late checkout is extra 30 eur.. Nice view, very good location.. Wifi you can get from coffee company or from the lobby if you are in the first floor. Otherwise wifi is ~10eur/day..

My wife and I greatly enjoyed our stay at this hotel. I have no complaints at all and the staff were very helpful and friendly. We would stay here again.

this hotel was in the midle of af the city. museumplain, rembrandplain, redlight are maximum 1 km away in different directions .. :)

Very friendly and helpful staff allowed us to check in at 9.30 in the morning and even upgraded our room. The downside was that the mini bar was not working and the room was overdue a makeover but we had marvellous views over the canal which more than made up for that. Great location within walking distance of all the sights but just out of the hustle […] and bustle of the red light district. Would definitely use this hotel again. Lisateave

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I loved staying here ,the location was great as it is close to dam square.Lovely wee bars close to the hotel and the room was spacious and clean.It also overlooks one of the canals so a nice view.

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The hotel was very clean and the staff where more than helpful.And the location was great as it was close to dam square and beside a canal were we where able to sit and have a lovely cup of coffee every morning. BLISS.

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The rooms are on the small side, BUT the area hat it in you don't spend a lot of time there. Way better being out and about in the area. All kinds of thing to do and going on.

Placed in a quiet yet cozy street in the centre of Amsterdam, the NH Doelen provides great service from friendly staff, that seem to enjoy their jobs--even if they don't enjoy it, they don't make it your problem. We, arriving late at night, were very tired, and filling out forms was the last thing we wanted to do. But the receptionist was very helpful […] and patient and we finished in no time at all. We then went to our room and found it to be the perfect size, with enough space to be able to move comfortably, but not too big or small--also keep in mind we ordered an extra bed. The bathroom was spacious and clean, and housekeeping was very generous with their complimentary toiletries. The room was also very accomodating, supplied with a kettle and safe--both worked well, bless them. The staff was very helpful when we wanted to find places to eat. They managed to track down an old memory from thirty-five years ago, which made our day! And while waiting for our dinner guest to meet us, we discovered a nice lounge to relax in, away from the lobby area. Overall, the NH Doelen was a very good hotel, and we would recommend it to anyone looking for a stress-free hotel. Lisateave

This has a terrific location, walking distance to everything. HOWEVER! This really is a run down, tired hotel but with modern day prices. Our room needed a total reno, the T.V. was so old, I half expected the Lucy show to come on. We did not try the very expensive breakfast, unable to secure local financing. In room coffee was a kettle you plugged in […] to a socket half way up the wall - had to put it on a chair to reach. Although the staff were top drawer, cannot recommend this hotel. Lisateave

Old hotel with old, warn furnishings, but clean and well maintained. It was ideally located in Central Amsterdam, within walking distance of all of Amsterdam's major sites and museums. Rates seemed high, given its old furnishings and small space.

Hotel is wonderfully located, but because it is in the university area, it was somewhat noisy at night. Like many European hotels, there was limited access to free internet. Our room was generously sized, and the minibar refrigerator made it easy to store food for picnics. Amsterdam is otherwise an expensive city for Americans these days!

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This hotel had excellent staff and is very well located to the sights and local economical cafes. The rooms are large and while relatively basic, have everything required. Highly recommend the canal "candle light tour" which can be booked through reception - far better value than any others we were offered and excellent service with wine and cheese […] on the boat. Happy Camper Lisateave

Hotel is rated 4 star but should be a 3. But still it is an acceptable stay.

Despite the great location, this hotel actually dampened the time I spent in Amsterdam. The front desk staff that I dealt with (probably just a stroke of bad luck) seemed indifferent to customer satisfaction and actually a bit condescending. No WIFI (depending on who you ask, as one desk clerk said there was NO internet availability whatsoever, while […] another gave us vouchers that were only good for a half our in the lobby only). That is a huge downside for a hotel charging what they are. The rooms were dirty, wall paper was peeling, window sills noticeably damaged... The bathroom shower/tub leaked all over the bathroom, so every time the shower was used, the bathroom floor was flooded. At the end of the stay, the desk clerk didn't ask how the stay was; simply charged us the tourism tax, and seemed appalled that we requested our cab to the airport a bit earlier than anticipated. Once again... all of these things would be fine in a hostel, but this was a hugely expensive hotel... I would absolutely recommend staying elsewhere. Even if you're really not that concerned about anything but location, there are better hotels right around the corner. Lisateave

Hotel and staff were fine- location excellent if you want to be close yet quiet. Breakfast was a little pricey but that is Europe. Staff were incorrect when Museums opened which effected our day's plan, so just reaffirms the travelers credo- always double check yourself.

Our recent stay at the Hotel NH Doelen was most delightful. The hotel is in a perfect location within walking distance of eveything we wanted to see and close to the Tram stop. Being right on the Amstel River was beautiful. Without a doubt the front desk staff was the most polite, upbeat, and helpful of any we have encountered. A big thumbs up to the […] Doelen and we would definitely stay there again. Lisateave

They should renew the overall interiors of the rooms, they are pretty old compared to other NH hotels.

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OVERALL: **Great location, easy to get to most places of interest **Friendly staff **I recommend this hotel for anyone who wants to be near but not in the overly busy parts. **I think ideal for people who don't intend to spend much time in their rooms (honestly who would in this city!?), it's comfortable and cozy, but could feel "small" (like most other […] Euro hotels) after too long. STAFF: **Extremely friendly and helpful with recommendations. **If you arrive past 3am-4am you'll likely have to buzz the door and the night time desk clerk will come out from the back to let you in - not really a problem or delay. I actually appreciate that for the sense of security. ROOM **B+ size for European hotels. **It was clean. **My only gripe may have been the "quality" of the linens. There were tears and holes in some place, but it didn't bug me enough to request new ones, which I'm certain they would have provided no problem. LOCATION: **If you arrive from the train station don't let the cab drivers tell you that you can walk, it's too far (20-30 min walk). **I really felt the location was perfect - on the edge of the center, not too close to the 'scummy' parts of the RLD - close to venture to the south parts (Van Gogh and Rijks museums and the Holland Casino & Hard Rock) by a short 15-20 min pleasurable, scenic city walk. So definitely not a risky area. Lisateave

i would definately stay at this hotel again.they are very friendly and helpfull there also the hotel is in a perfect location right next to rembrandtplein a great place for nightlife as escape club is there and also plenty of food outlets and there is a market sometimes in the square also it is right at the top of the main shopping street kalverstraat […] which has every shop you could imagine and goes right down past dam square and by cenral station.dam square is about a 7 minute walk from the hotel and central station about 10 to 15 minutes walk from the hotel.it was easy to find with the map we had and most people in the area know were it is.i could not fault this hotel in any way at all they were top class.thank you Lisateave

The hotel location was good - close enough to walk to the majority of attractions, but not right in the touristy bit. However it is also right next door to the University and so is very noise, all night. We stayed for 3 nights (thu, fri, sat) in March and didn't sleep well on any night. Not only was there a steady stream of noisy people walking past […] the hotel all night, but heavy works outside the hotel start early in the morning. Other than the noise, the hotel is nothing special. The staff were helpful, but the furnishings and decor very dated. We didn't find the bed very comfortable and the room was small. There are much better hotels in Amsterdam Lisateave

Hotel was very dusty - our belongings got very dusty while there. Also, wi-fi internet wasn't free in the room, but they did give us a free code when we asked, which was good for 30 minutes of use in the lobby area which was nice. Staff were pleasant and courteous. Hotel is very conveniently located in the city, close to trains, etc. Mattresses were […] very soft. TV was pretty old school, but we didn't watch it that much. View (even not on a canal side) was pretty good from the balcony. Lisateave

We were very happy with our stay at the NH Doelen in amsterdam. The hotel itself is old but very well kept. We had a lovely room on the fourth floor overlooking the canal which has beautiful views. the hotel is very central just a minutes walk from the main shopping street and all amenities. I found the staff very friendly and helpful and enjoyed our […] stay at the hotel Lisateave

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We visited Amsterdam during a very windy long weekend in February. We found the hotel extremely comfortable, warm and conveniently placed in the centre of the city. All the museums and other attractions are within easy walking distance. The breakfast seemed rather expensive so we opted for one of the several small bars nearby. Hotel staff were helpful, […] polite and very friendly, The hotel has a rather charming ambience being an historic building which is placed in a setting by a canal and nearby bridge. We would not hesitate to visit again and will recommend Hotel Doelen to our friends. Lisateave

good stay overall i had a good time. only thing that got me a bit angry, was i put do no disturb sign on my door and they kept knocking it in morning lol. but other then that very friendly and welcoming staff :) safe neighborhood too, close to central subway which is about 20 minutes direct to airport. def would recommend this to a friend.