Crowne Plaza Tulsa - Southern Hills - Tulsa

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The front staff was helpful and friendly. The night custodial lady Maria was exceptional. Our bed cover was dirty, the room hadn't been vacuumed and it was evident. There were no soaps, toliet paper and not sure if the restroom was clean. Maria cleaned and changed everything on the bed and vaccumed through the whole room. She deserves double pay for […] having to do the day persons job. Lisateave

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Staff was great especially the breakfast staff in the restaurant. Great way to start your day.

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We enjoyed this hotel. They were friendly. The rooms were great. The breakfast was fantastic. I will go back if we go back to Tulsa.

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My stay at this hotel was so awesome and enjoyable that it felt like a home away from home. Peaceful and very relaxing. Home sweet home! Thank you Crown Plaza Tulsa- Southern Hills.

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There was a swimming meet in nearby Jenks. The hotel was full. Noisy til about 1030pm but that was ok - even with small kids. We were in town for a weekend away from home. The room was nonsmoking but the furniture smelled like smoke. Badly - made my wife cough. And there was no hot water for showers by 845am. Went to breakfast and back to the room. […] 930 - still no hot water. Unsure if related to swim meet or not - but the stay was not worth the price. If room did not smell like smoke and had hot water - no complaints. Lisateave

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The Room was nice and comfortable, clean and warm. The one thing I noticed that I liked, and this may seem trivial, but the hand lotion was the nicest I have ever received at a hotel - Good Job! Usually it is cheap, thin hand lotion that isn't worth the time to put it on.

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We stayed two nights due to the length of our personal event. By the way there was a group rate of which we were not offered. The first night was good up until the time we went to sleep. we found that the walls were pretty thin and could hear just about everything on our floor. We could not sleep due to the noise from some big piece of machinery of […] what we could not determine. That evening we also filled out your breakfast menu door hanger and marked the 6:00 am - 6:30 am box as we had to be at our event at 8 am. We hung it on the door as requested before the 1:00 am deadline. The next morning, we waited until 6:30 and did not receive any breakfast. We called room service to inquire about our order, the young lady (who could not speak English well) said that you didn't open until 6:30 and did not have our card anyway. She said that the front desk are to pick them up. Now why would you offer "in room breakfast", and at the earliest 6 am, and not be opened until 6:30? Hmmm? I can tell you that if we attend another event in Tulsa, we will not be using your facility. Lisateave

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Our room was suppose to have a refrigerator in room and didn't have one .

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I found a cock roach in the room and the air conditioner was not working through out the hotel. It was miserable hot.

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I would have given the hotel a 4 across the board. However, when I made the reservation I requested and was told that I had a king bed. When i arrived a few days later i had two beds. I called downstairs after check in and the staff said there were no more kings and here was nothing they could do. Since there was nothing they could do, I'll remember […] that next time I'm in that area. I probably will not stay there again. Lisateave

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I enjoyed my stay. It was a very nice Hotel I would recommend to all travelers.

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older facility,updates would be a plus!.....location,location,location!!!.....4 stars!

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The location of the hotel and the Hilton name sold me on the property. When I arrive, I was surprised by the dirty floors in the lobby, elevator, and hallways. It made an otherwise beautiful property look old.

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great staff very conformable rooms soft beds great heated pool on 2nd floor cheers

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It was directly across the street from the concert hall (Mabee Center) and was conveniently located to the highway! That is most likely going to be my choice for other events in Tulsa as well! They were very accomodating and hospitable! I highly recommend it! Vern!

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We had a nice stay. Everything went well while we were there. House keeping came knocking a little early, but quickly left when they saw someone was still in the room. The ladie's at the front desk did a fine job. Over all we had a great stay.

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The hotel was in fair condition. Located just across from River Spirit Casino where we went to see a concert. They advertised they had shuttles to and from casino, but when we asked for the shuttles we were told they had to check availability and would call us back. When they called back, it was going to be about an hour and a half maybe. That is why […] we stayed there, so we would not have to drive. Lisateave

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If you are visiting ORU this is the place to stay! We have stayed here many times before and as always we enjoy our stay. This visit we felt the hotel had been cleaned better than previous times. We wish there was a breakfast option available but the location for us is most important!

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Air conditioned public areas= rooms with no real a/c or heat. This is not what you would expect from a Hilton. The water cooler that does not cool the room had a good inch of filth on the filter, the only reason we know that is because it was hanging off to the side, exposing the cooler system. The entrance and down stairs is nice, but enjoy it as you […] pass through because the room will not be as nice. I will not stay there again. Lisateave

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Nice hotel. The room was starting to show wear and tear. Friendly staff.

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Our pre-confirmed request for a handicap-accessible room was initially overlooked at checkin, and we had to change rooms. We were forewarned that a roll-in shower was not available; however, I did expect a shower wand--an inexpensive but vital piece of equipment for many people with various limitations. Aside from this loud complaint, I found the room […] quite comfortable, particularly the raised toilet which was a bit higher than some others. Lisateave

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Very clean

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Super nice staff, except the night shift guy could answer no questions about restaurants locations, delivery or menus. Instead he shrugged and said that the gas station could lend me a phone book. Seriously. Even a no name 1 star hotel offers menus. Bathroom was tiny and there were none of the usual conveniences in other Hiltons. Like others have said […] no fridge, glasses, bucket for ice. We entended walking over to a convenience store and buying a cooler. Lisateave

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This Hilton was convenient to venue for class reunion & for visiting family in Tulsa

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The room had no refrigerator or microwave. These are basic things every room should have; they are usually standard with most rooms. You have to pay EXTRA to get them. Also, the continental breakfast was not included. Another thing that is usually standard. Another EXTRA cost. Stop nickel-n-diming me people. They only have WI-FI Internet on the ground […] floor in the lobby. In the rooms, you have to use a DSL cable. It worked fine, but they should provide their guests with wireless connectivity. With a name like "Hilton", I expected to be taken care of better than I was. I think you can get more for your money by choosing another hotel. This is why I do NOT recommend this hotel to others. Lisateave

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The hotel is approximately a three star hotel.

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Great location if you're visiting ORU or going to the casino.

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Got an excellent deal thru Expedia for the Hilton in Tulsa. Was there for Jenks High School Graduation, which was right across the street at Oral Roberts University. Hotel staff extremely friendly & helpful. Full menu to get room service or to go down to eat. Felt very safe in room, bed comfortable, although harder than I like. Awesome choice of bed […] pillows. I had a room facing front, with fan on I slept without hearing traffic, very comfortable. Comfortable chair with side table where I had a snack & drank tea I made, while I read a magazine. Plenty of places to shop & eat within a few minutes drive time. Aquarium is not far plus River Walk is right past ORU. Negatives are, no microwave in room or fridge, no complimentary breakfast (but great choices to purchase) & no complimentary internet! Hall carpets need to be replaced on floor 5 but inside room, very good condition & room appeared to have been updated in the past few years. I would stay here again without hesitation! There is alot to do in Tulsa & this motel is a good location. Lisateave

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Typical Hilton quality, great clean rooms, kind staff.

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Easy check in, clean rooms, most comfortable bed ever!

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I should have realized that this hotel was not child friendly when I called ahead to ask about a portacrib and was scoffed at. They also do not have disney or nick unless you pay per view. It is fairly worn down and had real maintence issues. One of the elevators closed on our luggage cart and we had to pry it open to get the cart out. One of the other […] elevators was broken down. Our toilet ran nonstop unless we pulled up and jiggled the handle. The refrigerator had been removed. The staff was only barely polite and certainly not what I would call helpful. It is in a good location, but this is one of the worse hotels I had stayed in, usually staying in less expensive brands. This is certainly not what I would expect from a Hilton and not worth the money. Lisateave

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The only thing that I was pleased with was the location across the street from ORU where my daughter is a student. The room really is no different than any other standard room. The internet was extra and no breakfast was included. It is an older building that could use some sprucing up. Not going there again.

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I stayed in this Hilton because they allow dogs but with a slightly high extra room charge. I travel to Tulsa several times per year but had not had to travel with pets for an overnight visit before. The staff was pleasant, the room clean and comfortable. The location suited my needs.

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It was an excellant experience and will do it again..

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Nice and clean hotel. I did get a smoking room when I did not want one and they could not change it. I also asked for two double beds and I got a king. Could not change that either.

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We have stayed at this particular Hilton twice now and both times we were more than pleased. The rooms are more than satisfactory, the service is great, they have a heated pool that my whole family love. I usually like to stay somewhere the breakfast is included, but with this hotel, it is convenient to so many little breakfast places in the area. I […] have no complaints about this hotel and I highly recommend it. Lisateave

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had a very restful sleep

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Accommodating hotel in good area. My stay was hassle-free and relaxing. The room was not as clean and new as I expected a Hilton room to be, but wouldn't complain if it was perhaps a half star less. Otherwise, satisfied.

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What a pleasant hotel to stay at. The high points in my trip are the courteous, respectful staff, impeccably clean pool, (which is either saltwater, or only very lightly chlorinated, as there was no eye-burning) and the cozy, homey atmosphere of their lobby and bar. Such a peaceful, ambient setting is refreshing to find, as many hotels tend to over-saturate […] the lobby with artificial light. This was not the case here. While my budget prevented me venturing into the resturaunt, the bar service was top-notch, and my drink delicious. The atmosphere can be described as low-key, relaxed, and comfortable, which made my business trip less stressful. One drawback: SMOKERS BEWARE. As is increasingly the trend in hotels. there are very few smoking rooms. Hilton seeks to discourage smoking by not putting refrigerators in the smoking rooms. You will have to request one specially or settle for a non-smoking room if you want a refrigerator. One final note, as a suggestion to Hilton management, I do propose that they consider a more efficient linen-washing policy. Save some water by only washing linens when they are left on the bathroom floor. Hanging linens means the guest plans to use them the next day. I offer that this would also save the hotel time and money, at no cost to guest comfort. Lisateave

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