Sheraton Sioux Falls & Convention Center - Sioux Falls

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It seems the more you pay for a room the less you get. I really hate having been charged $3 per hour for internet service. My ironing board was broken so I asked for a new one twice. Took 2 hours to get one. Room service food was good but the mandatory delivery charge was a rip off. Pillows were very comfy, bathroom was large as was the room.

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The rooms were nice sized and it looks like they are in the process of remodeling the rooms. We had an old room and the bathroom needed some help. The pool was kine of small. but good for the kids.

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I thought the hotel was great. No complaints, pillows were awesome, just dont drink the "complimentary" water, it really costs 3.99!!

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Only complaint is that the bar is in the lobby, which most of the rooms face. Consequently, we heard the loud drunks till 1am. Facilities were mice, including the pool, fitness center and the rooms themselves.

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i stayed at the sheraton just for one night i was passing through from a 13 hr drive i was given my key very quickly when i got to my room it was beautiful and clean bed was wonderful silky sheets. i could see this place being a great room for a week if someone wanted a get away.

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I really liked this hotel. Our room was large and really comfy. The hotel itself is lovely and conveniently connected to the convention center/arena. I would have given it higher ratings, but there was a lot of construction going on which was kind of a pain. The road from the highway to the hotel was a mess and the hotel also was undergoing renovations. […] It is also a ways away from things, several miles to downtown and the mall. Lisateave

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I was in South Dakota for my brother in laws college graduation in Aberdeen. After searching hotels my husband decided this would be the best choice. The hotel is under construction but the lobby was beautiful. They initially put us in the wrong type of room, when I called front desk they had no problem moving us. The only thing I didn't care for was […] the shower and the issue it had draining. Other then that it served its purpose. I would stay here again. Lisateave

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Great facility with clean rooms and access to the convention center. Pool is small and no frills for kids, but there is a pool. Great place to stay.

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The hotel was nice and even with the remodeling going on you couldn't tell. If you are trying to get to a hotel that is nice and quiet and no children and enjoy the pool/hot tub area, that is impossible. There were kids screaming in the halls and echoing in the atrium the whole weekend. There was always children in the pool/hot tubs too. Would like […] to stay there again b/c it is a nice place but might double think if I want a weekend relaxing in the hot tub. Lisateave

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Very pleasant rooms and adjoining amenities. Great restaurant on premises and easy access to routes to and from the hotel.

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Hotel is very nice, and looks great. It has a great bar area to enjoy as well. The hotel does not actually own its parking lot so if there is an event next door at the convention center the parking is non existent and you cold be walking for a half mile, no joke. When we inquired about it the desk girl told us to use the hotels handicapped parking, […] not the smartest thought at all. They are remodeling, but our bed was terrible so hopefully that will change. If you stay ask what is going on next door, and time your coming and going and all should be fine. FYI: However remember it is not a private parking lot and if you do park in the handicapped even though the front desk says they won't tow you, law enforcement still will happily give you that 400- ticket...lol Lisateave

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The room was excellant, comfortable beds/pillows. Wish we had a fridge, but Check-in & Out was pleasant and short. Food was excellant. Pool was just right for kids. Everyone had a fantastic time. Will return to this hotel again and will recommend to friends.

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convenient for a park and fly with airport transportation included a big plus.

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It was a bit difficult to get to, due to construction in the area. Signs were posted that their rooms were due to be remodeled soon. But for the $ paid, it was a great stay. I was surprised when I tried to use the wireless internet that there was a high per hr. charge for that.

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The rooms were nicely appointed, clean & comfortable. The lobby is a bit dated in feeling. Check-in and out were speedy. Did not use amenities.

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Other the fact that I booked a king size bedroom and when I arrived found out that they did not had any available the stay was good. Bathroom fixtures need updating

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We stayed at the Sheraton the night of our wedding. Unbeknownst to us our room was upgraded to an executive junior suite. The room was super clean super modern and had great amenities. The service was very good. The only problem we had was checking in so late it was confusing where to go

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Thought that a hotel of this caliber would have had a fridge and/or microwave in rooms.

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Normally I really like staying at Sheraton hotels, but this one tries to appear very upscale when in fact it's not. First, you can only get Wi-Fi in the hotel lobby and there is none available for your room. Unbelievable to me. Who wants to travel all day, only to have to sit in a lobby with others to get online?! Ridiculous. Second, the only way to […] the pool is to walk through the front lobby. Another utterly ridiculous thing. While I am in good shape and not shy - I still do not want to parade in front of complete strangers dripping wet. And lastly, the hotel female staff are not friendly at all. The male staff were very helpful and friendly but the ladies were not and at one point very sarcastic and rude. I will not be staying at this hotel ever again and I needed another hotel for my trip back home for a layover point. There are plenty of hotels out there that are worthy of my money. This one is definitely not. Lisateave

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We had a great stay. Rooms were nice, staff was great

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I was very disappointed with my room. The white bedspread appeared to have a blood stain on it. I could not tell if it had been laundered. The carpet in the room was stained and snagged. When I entered the shower, there was a used bar of soap and a body hair on the soap dish. I have stayed at this facility several times in the past, and was always completely […] satisfied. Unfortunately, it appears to be a hotel in decline. Lisateave

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Great spot in a fun town. Highly reccomend. Pet friendly.

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The hotel was under renovations when we for there, but it was still very clean and tidy looking in the main lobby. Our room was very big and the bed was very comfortable. We would definitely stay there again if we are ever back in the area.

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The hotel is under renovation so although the room was not up to par I do understand why... If your looking for a quiet room do not get one overlooking the lobby/bar area. Convention/sporting event in town and they went all night long. At 7am the children were running the hallways and once that started there was no use trying to get sleep. What shocked […] me was no one did a thing about it. Shame on the parents! Lisateave

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The room was O.K. Had a nice view. The bed was very comfortable. The carpet was a little stained but didn't walk around barefoot so no big deal I guess. I was surprised to find no free wireless internet access and no free continental breakfast or anything of the sort. Will probably look around for a better value the next time I'm in Sioux Falls as it […] looked like there might be some alternatives after driving around the city. Lisateave

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They Hav Bottled Waters Sitting In Your Rooms With Big Signs Saying THIRSTY! In Small Print On The Bottom They Charge U 3.95. They Also Charge 2.99 For 1 Hours Of Internet. I WoNt Stay There again

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I thought the bed was unremarkable, in fact a little uncomfortable. There were signs all over talking about their upcoming remodeling telling how different everything would be, room decor, layout, amenities, etc. but the only thing that wouldn't change would be their wonderful beds. I think they should be the first thing updated. Also, wifi was an extra […] charge? Really? That I can understand at Motel 6 (which I remember from childhood would charge for having a TV or other basics separately) but why nickel and dime for WiFi at a Business Hotel? It should be standard. The staff was friendly and the hotel clean. I would recommend the location. Lisateave

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Our stay at the Sheraton was perfect. We were in town for a wedding and called on our way about checking in early, and a room was ready. This made our day a lot more convenient. All the hotel staff were extra friendly and greeted us each time we passed by. Our room was clean and nicely sized. Would definitely stay again!

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The room was clean and quite even with a the remodeling going on.

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This hotel used to be one of the nicest in Sioux Falls, but my stay last week has made me rethink staying there again. I had a room on the atrium that was besieged from 9 pm to midnight by bar noise, slamming doors, and loud hallway conversations. Every time the phone rang in the restaurant or bar I could hear it (I was on the 4th floor). I had trouble […] printing my boarding pass at the business center so I asked the desk clerk to do it. He looked at me disdainfully and said, oh we can't do that. I'll call an engineer to fix the printer. Wow - pretty rude and unhelpful! The clerk who checked me in was also as unfriendly as I've run across in a long time. And I cannot believe that they still charge for wifi in the rooms. Join the 21st century, Sheraton! 2- and 3-star hotels have free WiFi. Lisateave

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Stayed on club floor, room needs to be updated a bit as the furniture/desk was pretty beat up, also there was some garbage left in one of the garbage cans, did like the king size bed and layout of the room.

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room was great, wish I'd had more than 8 hours to enjoy it. breakfast dining room staff were slow and indifferent, though there were only 6 or 8 guests in the restaurant at the time.

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it was alright, but I got the idea the staff didn't really care if they had my business.

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Great hotel..we have stayed here several times with no issues. However, this last time we stayed I pulled back the sheets and found hairs already there. Kinda disappointed, but will stay there again in the future

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