Best Western Plus Denver International Airport Inn & Suites - Denver

Our stay was terrible in every way. A pipe burst at Best Western and we were rerouted by a construction worker to the Days Inn next door. We had booked a queen suite at BW, which had two queen beds and a pull-out sofa. The room at DI had no pull-out sofa and was $50 less on hotels.com than the room we booked at BW. The elevator was broken at DI, so […] luggage had to be carried up the stairs. While the room did not smell of smoke, people had obviously been smoking in the hallways. The in-room movies did not work properly and did not play the movie that was selected. We had to go to the front desk to remove the movie from our bill. No compensation was offered by the hotel for the inconvenience, incorrect room-type, broken elevator, etc. Avoid both of these hotels, as there are plenty of other hotels to choose from in this area. Lisateave

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The staff was friendly and cordial, I would suggest getting a corkscrew for the guests and keeping it at the front desk, rather than sending them out into the cold night to the Holiday Inn to find one there as I had to do! I have stayed in a number of Best Westerns and this was pme of the more elegant ones. I really like the refrigerator in the room […] and the fact that the windows open!. Lisateave

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Good location from the airport. Breakfast hours are busy.

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Perfect for those early morning flights to DIA....so close. If you arrive late, parking can be an issue.

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Was a great experience all around. Parking was a little tough though.

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I booked a room at the Ramada inn and was not told it was a Best western and noone in the area knew either so I drove around for a hour looking for a Ramada inn and It really stunk. The hotel was great but that was a inconveince about the change.

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We love this hotel. Always treated like family, clean rooms and great breakfast. Close to DIA perfect for parking you car with free shuttle to and from the airport.

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The day we arrived was the day they switched from being a Ramada Inn to being a Best Western. They did not have my reservation but after several calls to Hotels.com ( who didn't know about the change) a hotels.com faxed them the reservation and they honored it. We were lucky, several customers were left on their own to find another hotel. After spending […] a week at Boy Scout camp with my son, we had some laundry to do. They had two standard washing machines, one that was out of order, and four dryers. the dryer vents were disconnected and vented into the room which made for a very humid room. Lisateave

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The hotel is now a Best Western. Nothing against them but it is tough to find a Best Western when you are looking for a Ramada Inn. Room was clean but very basic. Hallway door was light weight and did not fit well. If you want to feel nice and secure when that door closes this might be a problem. The room was quiet despite the thin door. They served […] a nice continental breakfast. The staff was nice but I got the feeling that they were just getting up to speed with the new ownership. I did book the low bid because we were just spending long enough to sleep and jump on a plane. It served our purposes very well. They have a clean indoor pool and hot tub. Lisateave

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The air conditioner was stuck on deep-freeze and there wasn't a maintenance man to come and fix it. Rather than move to another room (we were exhausted) we tossed a spare sheet over the unit and managed to deal with it.

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When we booked our room it was a Ramada. When we finally found it it had changed to a Best western within 24hrs. Be careful when booking through this website. The parking was atrocious. We finally had to park on the street and walk a ways to the hotel. I think everyone who was flying out just parked their cars in the parking lot and left. The carpet […] in our room was dirty. It looked as if someone had eaten cookies at the table and left the crumbs in the chair. Dropped more crumbs on the carpet and walked through them.There were two dead moths on the floor by the window. We called down to the desk had them bring up a vacuum and I cleaned the carpet myself. I would not recommend this hotel. Lisateave

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The only problem was with the communication between expedia and the ramada. However, the lady at the front desk did a superb job at resolving things.

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Clean and comfortable hotel, free internet and decent breakfast. Just used the hotel as a last stop before an early flight and it met all my needs.

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We loved the indoor pool, the fluffy pillows, the clean looking and smelling room, and the delicious breakfast. It was a heaven after the other rooms we stayed at.

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The hotel was easy to find and had all that we were looking for, continental breakfast, pool and DIA shuttle. We really liked that the shuttle was free and runs every half hour so. The breakfast was pretty decent as well.

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The room was beautiful and clean. Nice beds and linens, but first we discovered that the phone did not work, they offered us another room, but we didn't really need the phone so we stayed, as the night wore on however it became painfully obvious that the AC was not working. Thankfully we were on the 3rd floor and could open a window which helped, but […] it made for a long night!!! Lisateave

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Great stay, very good location. Bed was a little firm for my liking but other than that, zero complaints. Room clearn, staff friendly, great breakfast. Will stay there again should the need arise.

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This hotel is going through a name change and will soon be Best Western Plus. We stayed 6 nights while visiting family for an event. It's a bit of a drive to get to Denver and surrounding areas but it's the best area we've found to stay in. The room was comfortable and clean. The washing machine worked fine but the dryer was broken. They didn't have […] a sign on it so we put $3 into it. The front desk clerk gave us our money back but it didn't really help with our load of soaked clothes. Thankfully we had family there and were able to finish it there. We'd stay there again. Lisateave

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The only thing that I didn't like was when I came to check in I was at the counter waiting ten minutes maybe waiting for the lady to check me in cuz she checking in someone and when it was my turn for her to check me in some one else comes in and she checks them before me and I was like hello I was here first and she tells me oh I didn't see you .

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We stay for one night, since our flight was leaving early the néctar morning and it was great. Clean room and they cbarge you $5 per night to leave your vehicle there instead of the $8 per night at.the Long Term Airport Parking. Shuttle service to Airport was also right on point.

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Staying here was a great experience except for one mishap on our last night where another guest was checked into our room and walked in. We spoke to the manager upon checkout and he was excellent and eased our minds about the situation. The jacuzzi room is great, but not if you are stuck next to the elevators and are a light sleeper. I had trouble but […] my husband did not. Overall, the hotel is very well kept and every member of the staff we spoke to was friendly and very helpful. We would stay here again even with the mishap. Lisateave

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The shuttle service to/from the airport is a joint venture and the 'wait' to get to the hotel was too long. The trip back to the airport was fine. With this only one slight ding, the hotel was a pleasant experience and would gladly choose it again.

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This hotel was alright. There wasn't enough parking nearby. Also, the hotel thought that I had already checked in earlier in the day when I arrived to check in. I had to wait in the lobby while they checked to see who was in my room. Turns out there was no one. The new girl messed up my reservation. The quality of the room was good. Clean. The tv was […] weird the way it operated. It was slow to respond. Also, there was a rather inappropriate channel that appeared right when I turned on the channel. Not appropriate for kids. Lisateave

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It was great for my purpose which was having a comfortable place to spend the night before heading to DIA the next day to catch a flight home.

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The hotel seemed to be in good condition. I did notice that when I turned the water on at the sink, it seemed to be backwards, as in, when I turned it to what should have been cold only hot water came and vice versas. Also the toliet seat was very loose. Other than that we had a very pleasant stay.

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Great location for Denver airport, with gas station and convenience store right next door. But maintenance problems with elevator and fitness room closed. One maintenance problem is acceptable, not too.

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Check-in & room were very easy. Air-conditioner made awful noises all night. Bathroom tile floor had large crack by shower & looked like mildew. Excerise room was out of order & no one was able to advise why or when it would be open again. Mgr. said to go ahead & use facilities but the gym did not have power (guess they should have informed Mgr!). Checked […] out after 1 nt & glad additional nt was not booked in advance! Lisateave

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extremely helpful personal. all employee answered all questions. Food was great every morning

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very friendly and helpful staff; one minor gripe is that it is difficult to find

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a great experience for staying close to Denver International Airport. Good shuttle service to/from, also.

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Hotel provides internet access, but did not have information for internet access. For TV Services - would be nice to have list of channels available.

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Good, would appreciate fruit and coffee for early departures

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