Hotel Astor - Miami rand

Staff was friendly and courteous but there was no wifi in the room and the rooms were not cleaned properly. Not sure I will stay there again. There was much to be desired.

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I stayed here one night and I had a early check in. Hotel was very accommodating . Room was big and clean and location was quiet. I would recommend this hotel and stay here again.

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Room Not clean . Lights were not working in the room. When was adressed nothing was done about it.

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Friendly staff and very accommodating. The internet was out and they adjusted the room amount which was nice. Thought the location was great. The bar and music one night was also great.

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Location was perfect, clean rooms , Ac made a lot of noise , but was nice and cold . Staff friendly , valet service was slow( very) but ok

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Very cute hotel right in the center of south beach. Walking distance to beach and Lincoln rd. The hotel staff was very helpful-however they were actually employees of the chelse hotel next door, their sister hotel which I actually wih I would have stayed at. It was the same price but had a very nice patio with good music playing and a bar with hookahs […] and food available and it looked a lil more modern. But back to the Astor.. The hotel staff informed me they had some issues with staff at that location so the chelse employees were running it for now.the room I originally got looked at the back of a building - which I requested a switch to a room with a better view and they switched me with no problem and were very courteous in doing so. - my room was cute with a king bed hardwood floor a tiny flat screen, windows that opened and a completely remodeled bathroom. However if you plan on taking a hot shower let me warn you that will not be an option lol. I showered with only the hot water in full blast and it only got luck warm. They provide beach towels, bag check ins & airport shuttles.. I believe the chelse next door actually provides beach chairs though. - if your looking for a quiet cute affordable & clean get away destination this is a great option, I would recommend it and would have no problem staying again!! Lisateave

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They do not have hotel parking. Either use the Valet from the next door hotel that cost $32 a night or use the public lot across the street and have to pay a meter. The front door guy didn't show any signs of concern on what I was saying. His response was, "what you want me to do". So needless to say because of the holiday and the non-vacancy we stayed. […] But we stayed across the street as it was cheaper to pay the meter. Room was good and private, no noise but i did find a used towel under the bathroom sink and my room number was not even on the door, I had to guess.. Lisateave

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I stayed at this hotel with a friend in March 2013. We wanted to stay near the beach and be close to most of the action in South Beach, and this hotel does deliver on that front. I also cannot complain about the room which was spacious with new wooden flooring (although very loud in hallways, it is comfortable and clean). HOWEVER, I would never ever […] ever return to this hotel because of the terrible service. If I pay over 250 a night, I expect amazing service, which was not the case here! Our phone in room clould not call downstairs and instead of apologizing when I had to go down in my pjs, the man at the front desk said "but I've been here the entire time...". Most of the staff speaks poor English. Their shuttle service to the airport MAY forget you, unless you remind the front desk person 20 times that you are leaving at a specific time, but don't hesitate to stay outside and see the shuttle arrive yourself. The employees do not speak among themselves and are poorly organized. Bad attitude from the staff in general. They also photocopy your ID and credit card information (and apparently keep it for up to a year??), which most hotels do not have to do. I was not pleased about that, especially when you get the impression that it's already a sketchy place, admin-wise. Stay at another hotel if you're in South Beach, unless you don't care about service! Lisateave

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Small boutique hotel. My son and his family and my wife and I each rented rooms for one night. The biggest problem, there was no hot water in either of our rooms for showers. In addition, my son had to change rooms because there was hair in the beds. When we left, they did offer us free breakfast as a result of our difficulties but we didn't have the […] time. The place could have been much better rated with some maintenance and tlc . Lisateave

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The location between the Miami Beach Convention Center and the beach made it very convenient and will defintely book for next year. The receptionist gave the very best service!!

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The room was large, the living room a little sparsely furnished and could have used a little more artwork. The only truly irritating issute was the Resort Fee of $15/day at check-in. Even it the pool was open, which it wasn't, the word resort should never come into play at this hotel.

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Very pleasant. Very nice. Great location.

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Our stay at the Hotel Astor was exceptional. It was as described in the listing. Very clean, very quiet, helpful staff, great location, reasonably priced. We would definitely stay there again.

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I arrived at Hotel Astor for a one-night stay prior to leaving for a cruise. The hotel entrance was hidden behind a bunch of bushes which made if difficult to locate. Upon entry, the gentleman at the front desk was extremely courteous & helpful. When I arrived at the room, I immediately wanted to return to the desk for a refund. The room was extremely […] small and outdated. There was a window that faced a back alley & a small 20" TV mounted on the wall. Other than that there wasn't really much to it. It was clean but if I had to stay for more than one night I definitely would've opted for a different hotel. Lisateave

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no hot water, elevator out of order, air conditioner went broke, no wake up call,pure concierge response, valley parking way to expensive...

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Great location. Hotel is OK overall. Very quiet despite central location. Bedding is good quality. Staff was confused around several issues, from internet password to shuttle schedule, depending who you talked to, you got different answers. The bathroom could use some renovs.

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When corrections were needed, we asked and our wishes were granted quickly. If you don't as, you don't get....

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They need to put carpet in the hallways to cut down on noise. Hardwood floors make for a noisy experience in a market where late hours are the norm.

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There were several issues with this hotel. The first is that they share a valet with the hotel next store so you have to leave your car practically in the middle of the street while you go inside and wait for them to call the valet, who may take quite some time to get to you. Second, the first room they put me in was in an outdoor hallway and was loud […] and insecure. The second room they put me in was dirty (hand prints on the inside of the window, streaks on the mirrors, rings on the table) There shower fixtures were broken and there were no towels in the room. I would NEVER stay here again. Lisateave

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I really like the location. It was close to the beach and many good restaurant. The staff were very nice. The only thing I did not like was the bar section they had a very bad attitude and not very friendly. Needs alot of improvement in that department.

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The parking with the valet was a nightmare and well overpriced. Check in service was average over all even with 2 other groups ahead of us.

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Location, location, location. This hotel is about 2 blocks from the beach and right in the center of the action in South Beach. The staff is very warming and attentive the entire time. We stayed here for 2 nights during our honeymoon and had a blast. The hotel also offeres complimentary shuttle service to MIA, in addition to beach towels and chairs. […] Great hotel for the price. The only reason I am dropping a star is because the hall ways nor the room is carpeted - you can hear people walking down the hall. Other than that, all is well. Plenty of space for 4 suitcases and even a closet. Lisateave

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The one bedroom suite was okay but could have did without the cracked floor in bathroom and cracked sink. Also, a fridge or microwave would have been great if one or both was in the room. Oh and the glass door was only a half of piece of glass for the tub. The sliding door was missing I guess...smh! Other than that it was an okay stay.

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Quiet room within walking distance to the beach and clubs (5 minutes tops). The room came with free breakfast, free happy hour, and VIP passes to mansion, a trendy club. The club passes were great. We still paid a $30 cover charge, but got one free drink pass so it came to like a $15 cover charge, plus we did not have to wait on line to get into the […] club. The free breakfast was a bagel and coffee - that is it. If you want a second bagel or piece of fruit, you have to pay for it. The happy hour included one free drink, which was really more of a shot than anything else. Parking was $25 day. The room was clean and quiet. Lisateave

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I stay at astor for 4 days and was a goood experience the room was clean and the staff was very helpful and kind I like the fact the provide chairs and towels for the beach, the parking was pricey I recomend no to rent a car everything is very close wich is great.

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The staff at the hotel was excellent and the restaurant in the lobby looked very nice. I actually did not eat at therestaurant but I did have a cappuccino which was very good. The room was not good. Below are the list of things that were not good: Bathroom Mold in the shower Hard water on shower head Hard water stains in tub area Poor lighing (very […] dim) Poor drainage in the sink and toilet Beds Nice size bad support Closets Only one but the bed was to close to it, which rendered it not useful Other items in the room No mini refrigerator No mini bar No microwave Useless desk Limited amount of plugs No carpet Only one ice machine for the entire hotel Needing vouchers for the substandard continential breakfast If you're just looking for a place to lay your head b/c you plan to party every night this is the place for you! If you're just trying to relax and enjoy the hotel and atmosphere of Miami this is not the place for you! Lisateave

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Everything is great !!! I can not complain

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Hotel was very nice for the most part. Staff was very friendly. The hotel was close.to everything Only problem was that the front room light did not work so it was hard to see at night.

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This is a Boutique Hotel on the third street away from South Beach. The lobby is nice and the place is far enough out of the way so you are not overwhelmed by people or noise. We were given a room in the back by the stairs that was very make shift and I am sure not what the others are like. The room had a funky fogged door and a key for it instead of […] an electronic card. The room was part modern and part yucky when you analyzed it. The paint was peeled or poorly done in certain parts, the air conditioning in the bed area was not very strong, and the shower dripped the whole time. The bed was nice and big and it did have a mini bar area. If I was planning on staying in the room for other than sleeping I would have asked to have been moved. The place has no parking other than valet ($30 but typical South Beach) and no pool or other major ammenities. I am sure if you don't get the room we were given the place overall is fine, but not exciting and not family oriented. Lisateave

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Plan to spend more money than you originally intended. The hotel has only valet parking, which is $28.00 per day.

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Nice hotel. I would stay there again. Only had problem with itching whenever i laid in bed. Not sure if it was bed bugs since I didn't see any, and believe me, I looked. Might have been a reaction to whatever soap they use to wash linens. Overall, really nice spot at reasonable price.

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Great hotel, for a good price, recommend it to people, only downside is that it doesn't have a pool but other than that its clean, close to the beach and local spots to go at night

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the room was clean, same as the pic. but the bathroom was soooo disgusting. it looks great but when u use it u'll see how bad it is. the water in the bath tube never go away, NO HOT WATER, the towels are very old, u'll never be able to use them. but it is still nice for the price.

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In general the hotel was good: great location and the rooms are really comfortables. The only comments that I have are: there isn't a fridge in the room, the hotel doesn't have a pool (you can use a really small one from a neighbour hotel) and the receptionist didn't aware us that the breakfast was included so we lost it.

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Everything was great about this place except the water-pressure when I was trying to take a shower. Water would run fast and then the pressure would go so low that almost nothing would come out. The rooms were very clean. The Valet parking was $28/day but there is a parking across the street which is $1.75 per hour which can be used. The location is […] great, 2 blocks from ocean drive, 15 min walk from Lincoln drive, and many clubs around the area. Lisateave

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I was very happy with the hotel in general. Affordable pice,costumer service was great location was close to the main strip in south beach and close to the beach. Room was always clean. They have a great restaurant with a very affordable all inclusive meal deal.

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Stayed at the Astor for 2 days and nights. It was my second time staying here except this time they were having issues with their hot water boiler which caused me to take cold showers my entire stay. I wasn't the only person effected with this problem. Besides that happening, my stay at the Astor was okay. Nothing to serious.

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Enjoyed the hotel's proximity to the beach and boardwalk restaurants. Breakfast service was slow, didn't try dinner but affordable prices all around. Staff is courteous and helpful.

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The assistance at the front desk was always friendly and helpful. My husband and I were only there for 4 days and for a quick trip the hotel fit the need. It would have been nice to have another mirror outside of the bathroom but we made it work. Also if you have young children I would stay at a place that offers small frig and microwave. Very close […] to everything without having all the noise a good location and having use of beach chairs and towels a plus. Lisateave

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The stay was good,it could have been better,but i would stay again,Mr Juan was nice at the front desk.

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