Phoenix Inn Suites Vancouver - Vancouver

The hotel is 7 minutes away from PDX. The hotel staff was very friendly when I checked in late at night. I was offered to pick which floor I wanted to stay, I picked ground level with a room closest from the side entrance for the ease to transport all our luggage into the room. Parking was free and there are a few restaurants and fast foods within driving […] distance. I would definitely recommend this Inn to everybody for the price. Lisateave

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when trying to check in the person was on the phone trying to set up an interview. Poor service.

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Service is good. Facility need to be improved

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It was a very nice & clean. I was surprise that this Suites only gets a 2 and 1/2 stars, but it felt like a 4 stars service. I will recommend friends to stay here.

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Phoenix Inn Suites Vancouver service was quick and efficient but the carpet in the room was stained and badly needed cleaning. Also the pool was closed. Otherwise completely mundane experience which can be good but certainly not memorable.

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The room was larger than expected. The beds were very comfortable. The breakfast had quite a variety to choose from and plentiful. The staff was pleasant and helpful. I highly recommend this hotel.

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I was very impressed with this hotel. I booked a regular room at a great price. upon my arrival I noticed the TV didnt work. I went to the front desk to inform them and was upgraded to the governor suite at no extra charge. The front desk person was very kind and made sure I had my favorite tea. I found the breakfast the next morning more than satisfying. […] Would definately stay there again. Lisateave

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We stayed at this hotel because we got a good deal through hotels.com. It was a very pleasant stay. Very clean, great customer service, and the room was really nice and comfortable. We used the pool and jacuzzi and it was also really nice and clean. We also enjoyed the complimentary breakfast. Will definitely stay there again

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Wonderful room and breakfast. Terrific value. Would stay here every time.

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Have stayed here on a few occasions previously. This time the hotel was completely booked for the Easter long weekend. Had a late check-in and therefore was given a room on the ground floor. Not expecting it to be very good (low expectations) but actually was decent enough. Didn't hear a lot of noise from hallways or above which was a real plus. The […] breakfast here is always decent compared to many others in the surrounding area. Would definitely consider staying here again. Lisateave

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It was a very pleasant surprise to see such a nice hotel for an amazing price!!! My husband, my toddler and I really enjoyed the stay. It was close to the highway if you want to get to Portland. The continental breakfast they served was different everyday and never disappointing. The staff is very friendly and helpful. We're always going to stay there […] when we wanna go to Portland. I'd recommend this Phoenix Inn Suites to all my friends. Lisateave

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Staff were friendly, helpful, we were able to check in early. The fitness center had new top of the line tread mill and eliptical machine. The hot tub was perfect temp and a nice end to a long day. Breakfast was great and free! Close to PDX and nearby great resturaunts. I would stay again, no complaints.

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When we arrived the clerk said they had overbooked the king rooms and she would move us up to a suite. A very nice surprize for my birthday! The suite was so special. The breakfast in the morning is so much good food and love the waffles. Thank you for making my birthday weekend the best ever.

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Good breakfast selections, indoor pool is nice, friendly staffs, quiet rooms, close to highway, only problem is the toilet can get plugged up easily.

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This is an above average 3 star with a nice breakfast (the battle for the lone waffle maker), easy access to everywhere, excellent rooms and a decent type of people who stay here. Front desk staff is great and pool/hot tub nice.

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Our only dissatisfaction is the breakfast is just ok. it is free so feel we certainly shouldn't complain, but the hot food is not very good.

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good facility, reasonable rates.

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Our stay at this hotel was enjoyable. The staff was courteous and efficient on check in. The room was clean and looked to have been recently updated. The location is the Redding old town area in walking distance to the legendary Jack's Grill, a must do for dinner while in Redding.

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GREAT HOTEL ,CLEAN,AWESOME STAFF,AND SMOKE FREE I LOVE IT .

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Loved it!

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Always clean and comfortable, quiet.

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Great staff and very comfy beds... Kids loved the pool.

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We arrived at the hotel very late. The lady at the reception was very pleasant and we were checked in quickly. Nice spacious room but details to things was missing. Sheets had small blood stains. Hot water was not running in the sinks and when called no one showed up till reminded and after sometime. Coming back from a long drive we found things a little […] unwelcoming. Breakfast was great and well stocked. Lisateave

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For the money I paid I felt it was not a bad value. These are my only criticisms: The fitness room was pitiful. There was 1 exercise bike, a set of dumbells and a weight bench, that's it. The spa/jacuzzi was out of service which was disappointing. The bed was softer than I prefer but not terrible. Other than that it was just fine, including the continental […] breakfast. Lisateave

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we were assigned room 111 which had a very dirty spot in the carpet, and the carpet was very worn and dirty in appearance, so we discussed this with the desk, and at first they said that these rooms had not had new carpeting yet, and they did not offer a remedy; but after the toilet stopped up, we were moved to room 309 which was completely refurnished […] and satisfactory. the rooms need to be updated immediately, if this is not to be seen as a second class hotel... immediately.....................jm Lisateave

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My husband and I have stayed twice at the Phoenix Inn because it is close to our son's home. We have decided to stay elsewhere on the next visit. Our concerns: Very poor water pressure in the shower; the continental breakfast was inconsistent. Choices were limited in yogurt and fresh fruit. Eggs: One glance into the prep area- a giant bag of frozen […] omelets was out on the counter and seeing that did not make us want to have any more; Our six year old grandson came to our room and said: 'Grandma, I hate to tell you this but your room looks really old!" He was right. The outside of the hotel looks better than the inside; Spa was filled with scuzzy water and was unusable. The pool water was freezing. Lisateave

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Very enjoyable and friendly. I wish i'll stay longer to visit Vancouver.

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Wondered if the fact that we had a discounted rate factored into the location of the room-- next to the elevator. One sink didn't work, the heat/cool fan was hinky, the phone had to be adjusted so it would work... just a bunch of little things. Not impressed, tho we regularly stay at Phoenix Inns other locations.

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When I book a hotel, I look for pool and spa, gym, and free breakfast. My kids and I look forward to the pool and spa at the end of the long day. The pool heater was broken making it freezing cold, and the spa was shut down due to a broken filter. I would not have booked the hotel if I had known this. No one working there seemed to care or even offer […] an apology. On a positive note, the breakfast was really good with a lot of choices. There was only one person working it, and it was a very busy President's day. She did an amazing job. Lisateave

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Overall, my stay was good. When we arrived at about 11pm, we were greeted almost immediately. The receptionist was friendly and always had a smile on her face. The process was quick and we were on our way to our room. The room was large, well laid out and the colour scheme was nice. The only complaint I had was that the room smelled old and stale. I […] had turn on the air conditioner to get the smell out. Other than that, the room was very comfortable. Breakfast next morning was yummy. There was lots to choose from and the dining area was large so there was no problems finding a seat. I would recommend this hotel as it was located in a great area with lots of restaurants and shopping. Lisateave

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Economical, clean, and friendly. Staff was very friendly, hotel was clean and comfy, and the included breakfast was satisfying. Everything was well marked and laid out. Hotel is close to quite a few eateries and coffee shops and although close to the main road, it was quiet for our stay. Beds were comfy-not too firm and not too soft. Indoor pool was […] kind of small, but it was quiet and fairly private while we were there. The dbl queen room we had was good sized and well laid out. Will be back when in the area. Kids loved the different kinds of hot tea. Lisateave

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Would have been nearly perfect except our room was by the outside door and it slammed all night long but we were only there for 2 nights so it was not unbearable. Room was clean and bed was extremely comfortable and conveniently located to 205. Pool and hot tub are clean and well maintained.

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Great breakfast, close to freeway and nice decor. Carpets looked like they could use a cleaning, but everything else was great!

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Overall my stay was comfortable and affordable. Will stay again.

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We stay at this hotel because of its convenient location and helpful and friendly staff. Our 9 and 3 year old grandkids love to stay with us so they can swim and have breakfast at the hotel.

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Great place to stay. This was our second stay. Very Quiet,and convenient access to all parts os town.

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Glasses are dirty and the linen looked unclean. this look like an ongoing problem.

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We went for a family emergency, hotel was easy to find, with the exception that half of the sign was not lit.... My husband and sons had a great time in the pool while I did what I needed to do. only about 5 minutes from the hospital, really close to freeway...if you are going to order in food, get the address from the front desk! I will stay here again […] when I go back down in a couple weeks. Lisateave

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The breakfast, though, was not very good. Eggs were cold as was the sausage.

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Great value and not far from Portland at all.

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