Comfort Inn Mayfield Heights - Mayfield Heights

Great staff, Kristina was more than helpful and even went outta her way to Jump Start my early check out! Lol! She should be a MANAGER! I would stay there again. Rooms were comfy. A lil road noise on highway side, quite on other side for sure!

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Very dirty, almost stepped in dog doo several times

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I booked with this hotel because of the price alone. The sink stopper didn't work and there wasn't even a fridge in the room, which I thought was odd. It was far away from our dinner plans at Willoughby Brewing Company. I also didn't like that the ice machine was on the second floor. The major problem of my stay had to do with the hotel service. Some […] of my friends stayed in different rooms where their room keys didn't even work, making them have to switch rooms. Who has a hotel and gives their guests room keys that don't work and then inconvenience them by making them move?! Originally we all requested to have rooms near each other, which shouldn't have been a problem because we were told the hotel was not busy. After the keys didn't work, two of the rooms were moved upstairs while my room remained on the 1st floor. It was very inconvenient. I will not be booking with you again. Lisateave

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We had to switch rooms because the lights above the sink did not work. The people at the front desk are very nice and accomodating. They updgraded us to a larger room but that's where the real problems start. The room was directly across from the elevator and catty-corner from the supply room of the cleaning crew. Never take that room! The shower was […] not cleaned. There were brown fingerprints on the side wal that looked like (and I really hope not) feces. I cleaned it with anti-bacterial wipes before my fiancee noticed. There was a used soap with hair all over it (ew!!!) in the shower which I just left where it was sitting. The shower drain did not work properly so it was like showering in a submarine with a leak. The toilet did not flush properly so you had to keep playing with it until it would fill up. All in all a pretty bad experience and we will never stay there again. There is a Wyngate around the corner so we will be staying there from now on. Lisateave

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This hotel has potential. For an quick overnight it was acceptable. For the price I expected a bit more but in the area it was the least expensive. The elevator is slow (take the stairs) The staff were friendly in the morning but would suggest they take their smoke break someplace other than outside the front door. Breakfast was good and the room wasn't […] too crowded. Lisateave

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RESERVATION WAS MADE VIA MOBILE PHONE. CHECK-IN WAS READY AND EASY. ROOM BEDS WERE COMFORTABLE, ROOM QUIET AND TEMPERATURE EASY TO SET. I DID NOT APPRECIATE THE "ANTIQUE" BOX ANALOG ADAPTED TV. DIFFICULT TO LOCATE CHANNELS AS THERE IS NO MENU. MANAGEMENT SHOULD GET UP TO DATE. WIFI WORKED FINE. OVERALL, THE COST AND ACCOMMODATIONS WERE A GOOD M […] ATCH. Lisateave

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Very nice very clean facility extremely comfortable bed.

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It was very nice and quiet except for when the fire alarm went off and three fire trucks and police came. Gave us something to talk about.

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Very disappointing experience. On an expected 4 day stay, I left after two days. Trash wasn't emptied from the room, they ran out of towels, cold breakfast (supposed to be hot) and I do not mean luke warm, stone cold, like it never got heated, cold showers. Staff didn't try and rectify any situation, just made excuses. I'll take my business elsewhe […] re. Lisateave

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I stayed here for a few days while traveling for work. Wireless internet didn't work.I had to go to a local coffee house to get any work done. My room smelled like a wet dog.When housekeeping cleaned the room, they didn't bother to empty the trash, or wipe down the sink. The breakfast was ok,except the powdered eggs and cold french toast..... I would […] spend a few bucks more and stay somewhere else. There was also a water leak in the hallway, when you stepped on the carpet you could hear the squish. Lisateave

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The king size bed was so comfortable and the pillows were heavenly. No kidding! Very quiet room even on a Friday night. Great desk clerk. Nakita was very accomodating and a very good first impression even when she was very busy. Good rating all around.

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I was lucky to get a wonderful room. I enjoyed my stay there. Very clean hotel situated at the right place. I was on my 15 drive from Texas. Hotel.com helped me book the hotel. Very reliable phone App. Give it s shot guys

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Overpriced for accomodations.

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There were two principle issues with the room. 1. The carpet was dirty and in serious need of steam cleaning. 2. There was the smell of mold/mildew in the bathroom. As we could not find the odor in the linens, it appeared to be in the walls. We are both allergic to mildew and awoke with headaches. I could not possibly recommend that Comfort Inn to my […] friends or family. The price was far in excessive of the value. Lisateave

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The staff was very friendly and able to answer all my questions. Nicely located on the east side of Cleveland and accesible to all downtown activities. Room was clean and comfortable. Only recommedation would be to rotate the breakfast menu. Our stay was for 4 days and had the same breakfast selections all 4 days. All in al , I would recommend this […] hotel. Lisateave

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This hotel needs to be badly renovated. The rooms smell of mold and smoke. I had a non smoking room too.

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regarding to the price for 2 star , no resturant except breakfast , the sound and noise is transmitting finaly was expensive but the area is safe and the staff was frindally .there is no transportation in the area unless u have ur own car.

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Muy buena. Un poco descuidado los pasillos hacia las habitaciones y las puertas de las habitaciones. Creo que es un poco cara la tarifa por la calidad del hotel.

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