Oasis Sens Adults Only LGBT Friendly - All Inclusive - Cancun

Amazing hotel ! We been there 10 days and we didn't want to go. The service is the best!!

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I have stayed at a few resorts in Cancun and elsewhere; this one is above average. I appreciated that the resort is "LGBT-friendly" and booked it for this reason. There were a handful of gay couples, and we definitely felt welcome as two gay men. Kinky's, the nightclub, was a great time, and this is where the "LGBT friendly" really showed. There were […] primarily male (and a couple female) exotic dancers and a cabaret show led by an adorable gay emcee. Even the straight couples (which was most of the audience) had a blast. The food is really good - even the buffet. Only the Arabian restaurant disappointed, with bland food and the depressed, bordering on disgruntled, staff. The nightly shows were cute and fun but not magnificent, consisting of a handful of performers doing fire dancing or aquatic ballet or a Cirque du Soliel-style show for half an hour each night. The drinks were wildly inconsistent depending on the bar and the bartender; the bartenders could use some training. Most staff were incredibly friendly, but we consistently had problems with the front desk, who were rude on each occasion we visited it (not to mention having to wait almost 30 minutes to check in - a frustrating start to the holiday). The beach was beautiful - typical Cancun! - and the pools were nice, but there was a major lack of lounge chairs; they all seemed to be snatched up even before breakfast. All in all highly recommended; lost a star due to mediocre entertainment and some bad apples on staff. Lisateave

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Very nice hotel. Cool performances I'm the lobby. Slow service. Alright food. Great bartenders. It just was too quiet everywhere. The only bar open after 10 pm was the kinky club. Throughout the hallways and the hotel there was not any music and when most of the days we sat on the beach there was no music.

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Just got back this week. Hotel rooms are clean and nicely appointed. Not luxurious, but attractive. The service was very good, and staff are very friendly. The beach is awesome. The only negative thing I have to say is the food. The all you can eat restaurants are marginal. The Italian Rest is very good though. It's a quite resort, no kids running around […] and the pool area is very relaxed, almost too relaxed. The pool bar was empty the whole time we were there. water was too cold to enjoy. The Ocean was warmer than the pool. For the price, It's a good deal, and the accommodations are clean and styled very nicely. I would go back. Lisateave

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Outstanding resort. Staff were very polite and helpful. Food was better than we expected. Make sure you book a reservation at the Benazuza Restaurant. This is a dining experience you will not beleive. They call this molecular cuisine. Where the food becomes the protagonist of the evening.

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The restaurants could of used a little more variety .Healthy alternatives not cooked Lots of Fried ,Deep Fried and oil used in cooking even your so called healthy fish,chicken and salads. But the place was Beautiful and the people were attentive and kind.

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If you're going to Cancun for the beach,ocean and sun this resort is a good deal. That being said,the food is adequate,service is adequate and the hotel rooms could use some updating. I heard the people above me walking around and moving furniture on their balcony at all hours.There were tiny ants crawling all over the walls in the bathroom.My view […] from the balcony was a parking lot.Some of the staff were very pleasant others were just there to do a job.The introduction to the facility that I got at the front desk was minimal. I was given a very small black and white copied map of the grounds which could have been a little more descriptive,like what floors the restaurants were on. Also,the website boasted "All-inclusive", however I was told that internet was an additional charge and there were places that I was not allowed to go #coffee bar, VIP bar and 1 of the 5 sit-down restaurants#. One of the restaurants is a little fancy and requires reservations which I was not made aware of until I was standing in front of the Host and an empty diningroom,not sure why I needed a reservation for 1 and the place was empty and open for business! I was never told where the gym was and it was not on the map,I concluded that they didn't have one.As far as the water sports,I never saw kayaks, paddleboats or surfboards.And communication can be a barrier if you don't know Spanish. In conclusion,the beach is beautiful,the ocean is warm and beautiful and the views from this resort are beautiful. Lisateave

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overall i rate it very good to excellent. they should have coffee bar in the lobby and welcome drinks. food and service overall very good. staff overall very good. only one surly person. had to ask four times for a working clock in the room.

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Everything was fine Hotel, Room, Service and Food. I will be back.

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As a gay couple we liked the hotel, but this is more a sugestion. They should improve the gym and charging $ 10.00 for the sauna is weird. The spa was only girls working and it is a weird for the gay people go there. Also add a small dance club and some attration for the gay community. I saw some gay people, but they seemed to be a little lost where […] to go in the hotel.Also please do a better marketing for the wonderful restaurant benazuza. We almost missed. We loved the presentation of the food. Lisateave

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This was our first time to Cancun and we were very excited about the all-inclusiveness of the hotel. Upon arriving, we were hoping to get a bunch of information on what the hotel had to offer or other activities in the area. This was not the case, it seemed that we had to find out for ourselves or ask multiple times to get the information. We were excited […] about the food but soon found it monotonous. We also found that between 10-12 and 4 and 6 pm there wasn't anything open. There was also a distinct, unpleasant smell on the 5th floor near the sunset lounge. Which is were our room was located. In spite of all of these critiques, we would recommend the hotel. I was okay with having to pay extra for the internet, but I could not get a signal in my room. Which provided to be a great inconvenience. There was also a lot of smoking which was no bueno. The pros would be: 1) having convenient car rental on the premises $30 per day. 2)south side of the riviera, while further from the action of the riviera, it meant that we were the first dropped off after all day excursions. 3) very friendly staff (minus the front desk) 4) Clean hotel 5) room stocked with drinks including bottled water. Lisateave

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upon arival we were told the VIP service we argeed upon and paid for was no longer available, a nd Hotel mgnt. could care less the did nothing to try and make it right. Thank goodness for Hotels.com they stepped up and gave us a credit. Bad vibe after that though...

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-Every staff member we encountered was always smiling and more than willing to help with anything we needed. They were very friendly and considerate. -Unlimited 24-hour room-service! Food quality was pretty good, we definitely took advantage of that. -Overall food quality was decent. It wasn’t amazing knock-your-socks-off food, but considering you […] can eat as much as you want, I enjoyed it. I ate a lot. I got my money’s worth of food. Oh, the Italian food wasn’t the greatest, but hey- you’re going to Mexico. -Room was kept extremely clean! They will even leave you with some cool looking towel-animals. Overall, we highly recommend this place and hope you enjoy your stay! Lisateave

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No ice-cream...Fitness room is very poor...Very small...

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Our room was only cleaned ONCE out of our 3 nights staying here...and it was due to our request at front desk. The bathtub has dirt in every corners. Food was very limited at this resort, only 3 places you can pick...and none of them are good. BE AWARE of Membership Sales person...they are everywhere. They were nice to you and make you feel like you […] are the top VIP....until you turn them down. Just FYI, the basic membership price starts at $50,000(US Dollars) for 20 years and you are obligated to pay in full in 4 years. So..BE AWARE of them. Don't take the Smart Car, they are not worthy it. You pay $30 for daily "insurance", and this insurance doesn't cover anything.(Surprise!). God forbid anything happens, they will take $600.00 from your credit card...even it's a tiny little scratch. And they lost my paper works when I need to return the car. Anything good? Weather and location...oh..sorry...forgot it's in Cancun : ) Any suggestion? Go somewhere else and stay away from this one. Not sure about other "Oasis" resorts, but this one is definitely not the one we will go next time. Lisateave

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Great experience, excellent service, the food was ok but you will notice the lack of choices

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The hotel was nice. We liked that the lounge chairs had nice thick pads so they were comfortable to lay on. The beach was beautiful and well kept. The ocean was nice, because it had a sand bar quite a ways out, and I don't like to swim. We found very large beautiful shells in the ocean right in front of the hotel. The staff was wonderful and very friendly. […] There weren't many restaurants, but the few they had were good. A week after we stayed there they changes the hotel to the gay/bi friendly so we probably won't go back, because we really don't fit in to that category. The two main things I was annoyed with is they claimed to be an adult only resort, but there were screaming children EVERYWHERE!!!! And they had no jacuzzi. Lisateave

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Our stay was wonderful, the staff was amazing, the food was delicious! But unfortunatly there were some complaints. We were told it was to be an all adult resort and yet we had a crying baby almost wherever we went including next to our room. When we brought this up to the staff they claimed well that happens from time to time and there is nothing to […] do about it. Im sorry but the last thing I want on my honeymoon is a crying whining baby and toddlers. If I am going to return here I would make sure that there are no childen or no way for children to be there, with that happening I wouldn't say it ruined my honeymoon but it did put a damper on it. Lisateave

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Nice SEA Veiw,they have show everynight,feel comfort while stay in Hotel. I will choose this Hotel for next visit!!

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This is a very nice hotel for couples and adults. Lots of step in the complex so ederly and handcap might have problems. The food is good and many choices. Was not a fan of all the places to eat closing at 4:00 and 4:30 and then three choices opening at 6:30 until 10 ish. The lobby and sunset bars have NO blenders, what is that!! Over all very nice […] stay and the ocean is great here. Lisateave

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Great to relax! Very quiet, very clean!! Every morning they clean every corner of the resort. Many lounge chairs available but not too close to each other so good for privacy. Only saw 2 kids during our stay, and they were with their parents at all times so def. adults only! Bars are great (not always open) - awesome drinks! Pools are very nice and […] a clean beach. Agree with other reviewers about the pushy sell on their timeshare (grand oasis) presentation, we did not go. Not much to do at night, besides the sunset bar, or if weather is not that great. Nothing to do within walking distance of hotel. We did not rent the smart car included but that's a great feature, we did book one of the day trips through the travel agent in the lobby. Lisateave

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Outstanding value for the cost. Loved the VIP room and the food, especially at Bennazuza's. Beautiful beach/pools, etc.

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This is a great resort for the price that we got our room for. Plus we also got a free upgrade to an ocean view room on arrival. That was totally worth it. Most all-inclusives in Cancun boast of tons of features which include 20 restaurants and bars. We were here for 5 nights and the on-site restaurants and bars were more than what we could want. The […] night time ambience of the lobby was spectacular and very modern. We would definitely want to go back again to this hotel. Lisateave

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Just returned from the Oasis Sens and we had a wonderful experience. The food was good, staff was friendly and helpful and the room was great. Housekeeping came a little later in the day a couple of times but it wasn't a big deal. Manuel at the Moonlight restaurant was a great waiter, made us want to go back to the restaurant again and again. The gourmet […] restaurant requiring a reservation was an interesting experience, the restaurant wasn't full but after experiencing the meal I understand why they keep it that way. The setting of the hotel was great, no kids were around and the hotel was nice and relaxing. There is a bus stop right in front of the hotel and bus fare is cheap ($8.60 pesos, $1 USD) and run a lot. We found that this resort was nicer than we expected and the staff was very helpful when we had questions. Lisateave

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Great for couples for quietness and simplicity!!! Would be better if had more dining options 24-7 rather then 48 minutes of waiting. Maybe a shuttle to give you more accessible to all oasid resorts. Second time staying here and will definately be back!!!!

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When we arrived the bellman greeted us, took our bags and escorted us to the VIP checkin. Checkin was a breeze. The bellman took our luggage and showed us to our room. The room was open, bright and clean. The ocean view was beautiful and the private pool was unique. The pools were spectacular and clean. The beach was beautiful, however it was very […] eroded which made it difficult to walk and had quite a bit of seaweed. The restaurants were ok. The gourmet was unbelievable! The staff were amazing. Friendly and helpful. The hotel itself was beautiful, modern and clean. The location is close to the airport which is nice because once you arrive to the airport you dont have to drive another hour to get to your hotel. The grounds were gorgeous and well maintained. As for the steps, its fine, unless you are eldery or handicapped then this is not the hotel for you. Lisateave

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This is an adults only all inclusive hotel spanning a wide range of age groups. Rooms are spacious and modern with plasma TVs, LED lighting, minibar, coffee maker and safety deposit box. The hotel is immaculately clean and the friendliness of the staff in all areas is amazing. The beach is clean and sandy with a good supply of loungers and shaded area. […] There are a variety of pools all impeccably clean. There is a variety of casual restaurants for lunch themed round sushi, Mexican, chicken and burgers/hot dogs in addition to a main buffet restaurant and an Italian. For dinner its a choice of buffet or Italian and there is a reservation only restaurant featuring a "show" of avant garde cuisine which was impressive and different but perhaps not as enjoyable as a great steak dinner! I would rate the food overall as average to good but not very memorable. The bars had a very limited offering of drinks which we were told was because it was low season (October) so budgets were tight. There is much that the hotel should do to improve its offering of wines - those included within the all inclusive package were pretty undrinkable. Entertainment during the day and at night was below average but this was not important for us. Overall we would not hesitate to return to this hotel - there are other hotels within the same Oasis group in Cancun that target a younger audience - but for couples it offers excellent value and the friendliest of service. Lisateave

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The rooms were very clean,and the views were also amazing.The hotel personal were most gracious and accommodating.The people that worked there were most helpful and friendly!!!!!! We enjoyed our trip so so so much that we are planning to go back in March 2013. The resturants and bars around the Oasis Sens Hotel,were most enjoyable to have lunch in. […] The swim-up bar was a big hit with our friends. Lisateave

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Best vacation ever will do again soon as possible. The food was great be sure to eat at Benazuza worth the dressing up for.

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Too many stairs. Can't get to swim-up bar very easy. Wall between swim up bar and main pool or have to get out of pool and use stairs and re-enter pool to get to swim-up bar. The buffet seems like it is in a basement and not much scenery to look at. The staff is excellent and the food is great. No music around the main pool which is too quiet for me […] but others seem to like it. Loved using the day pass to visit the Grand Oasis and Oasis Palm. Would probably stay at the Grand Oass next time because it is a much more party atmosphere and has more choices to eat. We loved our room with the balcony and the mood lighting. I wish the Mexican restaurant was open for dinner because lunch was great. The band plays too early in the sunset bar because they were really good and they play when the shows are playing so not many guests can see them. Loved releasing the turtles every night. Would go back if had a little less stairs and music around the main pool. Lisateave

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For the most part we really enjoyed our stay at the Oasis Sens. The food was pretty ordinary with the exception of one specialty restaurant that served wildly creative dishes. The rooms were beautiful, and being that its Cancun, we had beautiful views. The pool was shallow, rather small, and the atmosphere at the pool was very slow. Luckily we were […] able to visit the sister resorts which had a much more energetic pool atmosphere. (music, volleyball, etc.) The staff was very hit and miss, but we as well as the group we were with found them to be generally unhelpful and often rude. One of the biggest disappointments, was when we arrived and found out that all the claims of free non motorized water sports at the beach was false. They actually denied offering this on their website. (it is there!) Overall we had a good time, and I would recommend staying at this hotel IF THE PRICE IS RIGHT. Lisateave

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The hotel was peaceful and clean and the entire staff was friendly and helpful. My girlfriend and I are already ready to plan our next vacation here.

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excellent experience, it gives more than what is offering, i love it!

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i just loved everything about the hotel and service they provided us. Food was great and associates were very nice and polite.

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We went here for our honeymoon and had a great time overall with few disappointments. This Oasis hotel was much more relaxing and quieter than the others that we checked out while we were there. Not many kids at all and no activities visible for children. We were disappointed that there were no non-motorized water sports available as was advertised! […] We were really looking forward to kayaking, snorkeling, etc. and having that included in our hotel fees but it was NOT. No sign of any kind of water sports. You can sign up for day-trips and excursions- we went with BEST DAY travel and really enjoyed the 2 we did. Staff was wonderful- very friendly and service oriented (especially at dining locations). Room was ok- it smelled a little funky at first but probably due to the fact that a hurricane hit the day before we got there and water may have leaked in to give it a musty smell. This went away. Cleaning staff was great. We loved the international buffet and the mexican restaurant- the italian place and the fancy "reservations only" restaurant were a complete JOKE and disgusting!!! Overall- pleasant but probably wouldn't do the same again... way too many places yet to explore! and you get what you pay for! Lisateave

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Great Hotel. Great service. Will definitely come back.

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Enjoyed my stay at the Oasis Sens. Upon arrival we received welcome drinks and cold towels. Check-In took about 10 mins and was quick and easy. Made reservations to Bennazuza the same day and food was delicious at all of the restaurants. Pools and Beach are amazing. People were cleaning and 24hrs a day to make sure everything stayed in tip top shape. […] Staff was beyond helpful and polite. Book an Ocean View room on either Floors 5,6,7 or 8. Trust me it is worth every penny!!!! Best vacation ever! Lisateave

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Everything was amaizing. The Hotel was spectacular, very beautifull. The show is very fun and the dancers are amaizing. The customer services is incredible, specially Karla (italian rest), Moises (mexican rest) and Raquel (sunset lounge). The hotel was very clean. I can not wait to go back!

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Overall our stay at the Oasis Sens was a major disappointment. The food, customer service, entertainment or lack thereof, and lack of variety made this anything but a five star resort. I would never return to this resort, or recommend this resort to anyone looking to travel to Cancun. What was advertised on your website compared to what we actually […] experienced is very different. We never saw a swim up bar, the gym location was not made clear, and the gourmet dining was anything but gourmet. This should be listed as a food tasting experience, not a gourmet experience. Lisateave

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I liked that the hotel was right on the beach (probably like most hotels). The four restaurants had delicious food and the pools overlooked the ocean. Wetbar was nice and a pretty good value over all. Downside was quality of the room. The toilet leaked and I could see that they just tried to caulk over it. There were other areas in the room that needed […] repair but instead they just did a quick fix and it shows. Lisateave

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This hotel is great for couples. There were no kids or anyone under the age of 25 that we saw. The staff was extremely helpful and friendly. There was a great selection of liquor there such as Stoli, Smirnoff, Bacardi and Absolute. There are other brands there like Grey Goose and Johnny Walker but for an extra charge. To our surprise, this hotel is […] also considered a Grand Oasis but without the Grand name. We took advantage of the runaway pass and visited other Grand Oasis and Oasis resorts. We had been to other Grand Oasis resorts on previous visits to Cancun but we agreed that Oasis Sens is our favorite. Lisateave

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The hotel is well run and friendly. The all-inclusive is great. The food is good especially Mr. Chicken. There is a reservation only 5-star restaurant (Careyes) which serves 19-courses Mexican-fusion food and drinks for dinner and at least 10 courses breakfast. Make your dinner and breakfast reservations right after you check in. The experience is priceless. […] The breakfast is a bit too much food. All other walk-in restaurants/snack bars serves good food especially breakfast buffet. The nightly shows are just small dance shows. The fire show is great and fun. All other shows are just alright. The hotel is very quiet and great pool and drinks are great. They serve good cocktails too. The room is big. We are family of three and we got two double beds. The double beds are small for two so we asked for a rollaway bed. The hotel gave us one without extra charge and even with this extra comfortable rollaway bed (a single bed with real mattress) and the room is still very roomy. We all enjoyed the hotel a lot. We took buses to downtown to few shopping malls in the hotel zone. The bus system is so great that we enjoyed hopping up and down the bus and the wait time is less than 5 minutes most of the time. Lisateave

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Oasis Sens was a wonderful experience!! It definitely caters more towards couples which is great for a get away from the stresses of reality. We could not have enjoyed our stay any more than we did; great staff, food and places to just sit back and relax! I would definitely go back! Great all-inclusive stay!

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We stayed in one of the VIP rooms with the pool on the deck and it was worth every penny. Dinner at Benazuza was one of the most amazing original dinners i have ever eaten. That dinner alone, would have cost us the room rate in Dallas. The other food at the resort was good, but not great. Although i have never had absolutely amazing food at any all […] inclusive. The pool area is one of the best i have seen, you can just stare out at the ocean which sipping drinks in the pool. With virtually no obstructed view. The Smart car rentals are really cool as well, saves you a lot of money on cabs if you want to drive to some of the sites. Lisateave

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Great for couples, plenty of space and pool area. Beach access was phenomenal and great ocean views. Only thing that could've been better was the food, but it was the off season and there weren't many guests so I imagine their food choices were a bit more limited.

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It was excellent!! We really enjoyed a lot. The Hotel met ALL our expectation. If we have the opportunity we would like to come back again.

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Would not go back, the staff at the restaurants were amazing. The room had a mold smell.

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This was our 5th all inclusive stay all throughout the Caribbean and Gulf and i could say it was great. Staff and service is amazing. Front desk people were very helpful. Our room sucked. We hear noises all the time at home since we live in a condo building that is wood frame and to go on vacation and hear noises coming from other rooms and outside […] at all times of the night sucked big time (we could not sleep). This was a thumbs down. The food was good and we enjoyed it. We do not drink alcohol and so the virgin drinks were spectacular. Please TIP for the services. These people work hard to keep the guests happy (even the annoying ones that expect too much). I did not like that there were too many people from spanish speaking countries (or whatever country they were from) as they were rude and arrogant. If you go to the tour of Chichenitza buy all your souvenirs there. Do not listen to the tour guides telling you not to buy souvenirs there because they are not authentic. They are super cheap and $1 each or less. Negotiate. Bring lots of singles. We could have cared less since this was our 2nd time in Mexico and did not plan on buying anything. Lisateave

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