Winter Haven, Autograph Collection - Miami rand

The room was very small. The light didnt work on the night stand only a bright light on the fan that you could not dim. The fan didnt work and the ac was not blowing hard at all. The noise in the hall from people coming and going was very loud at all times.

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Room was very clean, neat and modern. Room was very small. Bathroom was very tiny but modern and clean. Only room for one in bathroom. No refrigerator or coffee in room. No cups or ice bucket. No bottled water. No coffee bar in hotel. AC was nice and chilly but noisy. Bed was comfortable and clean. The room reminded me of being on a cruise ship. Excellent […] location. Valet parking was somewhat cumbersome. I would recommend self parking in the public garage one block away, which is probably where they park anyhow. The beauty of the hotel maintains the Art-Deco theme throughout the hotel and rooms. Lisateave

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A place to sleep w/small bath in OK condition. Room very small. Staff adequate but not overly friendly. Slow service in restaurant

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The location was really good. Very close to everything. Easy to get to by bus. The rooms are very small, I had read about that in the previous reviews so was not surprised. The bathrooms are even smaller. The door and the shower door collided when open at the same time. There is no where to put any stuff at all. The air conditioner was really loud as […] well as the elevator (our room was right by the elevator). There was no continental breakfast as stated by Hotels.com, just an overpriced restaurant. And the restaurant out front made it nearly impossible to get in the front door without dodging the entire wait staff just standing in the way. A year ago, we had visited South Beach and were taken with how open the front of the Winterhaven seemed, how open the lobby was, that is why we decided to stay there this year, but in a quest to use every square inch for money making, they have bogged down the front like every other place on the beach. We will stay somewhere else next time. Lisateave

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The hotel rooms are absolutely beautiful and the beds are very comfortable. If you want to have a real South Beach experience, the location of the hotel couldn't be better!

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Staff really service minded, good condition on the hotel and rooms. The restaurant on the front side, attached to the hotel really good food.

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my stay at this hotel a nightmare

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GREAT location and wonderful staff. No hidden fees. Public parking garage just a few blocks away and across the street from the beach. It doesn't get any better than this!

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Overall very nice. Right on the beach and in the middle of all the nightlife. Rooms a little small and can be noisy at night. Restaurant and bar in hotel quite good. Good choice for south beach stay.

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If you're looking for a big room and bathroom this is not for you - but if you want the Art Deco experience of a smaller hotel with lots of funky style then you'll love this. Clean, well operated and just on the North edge of South Beach crazy. My only surprise was no in-room coffee though you can get coffee in the patio cafe downstairs or any number […] of patios close by. Lisateave

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Hotel windows cannot be opened. Temperature of airco cannot be changed. Room gets very cold, therefore airco turned off, but during the night it gets too warm, so airco to be turned on and then it gets too cold again. Room very small, bathroom also very small. All very well equipped but too small. Single occupancy ok, but not for couples. Prices for […] breakfast quite high. But restaurant (Italian) very good. Lisateave

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Great Hotel, good value, just taken over by new management we are told, reception was very nice and helpful, bedrooms clean, new and stylish, even though it's a 1930's building, it felt like staff cared about the place. Only weakness I experienced was the ability of "one" of the breakfast staff to understand English and the difference between Bread […] and Toast? I guess this is just part of the Miami experience! Very happy to recommend! Lisateave

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This was my 4th time to stay at the Winter Haven. I keep going back because the location is perfect, but I've always wished the rooms were a little nicer and the staff would be a little more friendly and helpful. Well, I've finally gotten my wish. The hotel has been remodeled and the rooms are super nice now. And I was surprised at how professional […] and helpful the staff were. Front desk quickly resolved issue I had with the prepaid reservation. My only complaint is that there is no ice machine anywhere in the hotel. But there is an ice bucket in my room??? Hopefully they resolve this oversight soon. Other than that minor nit, awesome location, awesome staff, awesome room! Lisateave

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This was a GREAT Location and Value!!! The room was better than other similar rated hotels in the same area where I stayed. The only problem was the ceiling fan controls were not user friendly and the TV malfunctioned.

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It is a great location, close to everything: beach, restaurants, and clubs. It is also clean and comfortable.

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Walking: 3 minutes from the beach, 5 minutes from happy hours in either direction, 10 minutes from Lincoln Rd. Cab: 5 minutes from Sunset Lounge, 30 minutes from airport, 40 minutes from Gator Tours. Front desk staff always cheerful and ready to help. No ice machine on the floor, but available from front desk, they will bring it to you. AMAZING rooftop […] patio. Lisateave

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very nice place in a perfect location: great for the beach and for the bars.

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Loved the hotel. One feature we like was closed for remodeling but it is nice to know they are always looking to improve.

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We had a good time. Staffs were helpful and friendly and location was right on. Good choice of location and price. Ann and Brian are the best hosts.

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Room was great, location is right on the beach front. Breakfast was a bit average, but otherwise a excelent hotel.

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First time out here.. Wasn't getting in till 5:30 in the morning si didn't want to spend to much money for a few hours to lay my head down. Check in was quick and friendly. Beds were super comfortable and room was clean got all my monies worth and more. At check out we were going to walk around as the hotel is located in a great location and right across […] the street from the beach, the friendly stuff asked if we needed anything else and afford to hold our bags till we were ready to go to our next stop!! I would recommend this hotel and would definitely stay again!! Lisateave

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Great location friendly staff I really enjoyed my stay

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Very modern and clean. The staff was excellent. However, the bedding (pillows) had a displeasing odor.

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The hotel is in the heart of south beach but in a quiet place and just in front of the beach. The room is clean, with a renovated bathroom. Staff is very nice.

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Was quite surprised at the level of upkeep for such an old hotel. Definitely staying there next time I go to South Beach.

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they DO NOT give complementary breakfast. They charge 10/day.

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Its a good place to stay if your not there very long, I only have two issues with hotel one, that the hotel did not have a vending machine ( yes so staying here your going to have to walk eight blocks to walgreens or drink Miami's nasty tap water. Secondly there is no pool at the hotel.

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We loved our all-too-short stay at Winter Haven - a perfect location on Ocean Drive, a beautiful art deco hotel that is wonderfully maintained and with great, tasteful decor that matches the hotel's exterior - I felt transported back to the 1930's in the best way possible. The room itself was beautiful, smelled great, was cool, clean, and inviting. […] As for the service - we were enamored by the wonderful lady who welcomed us at check in - so friendly!!! Also, the breakfast was a nice surprise. Overall, a great place that I will certainly return to! Lisateave

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My family loved the Winter Haven! It's a nice Art Deco hotel that has been recently restructured. The beds were extremely comfortable, the rooms smelled clean (yes, there were a few spots on the carpet, but nothing I would consider a deal breaker), the bathrooms are brand new, the staff was really nice (particularly, Mariya, I hope I spelled that right!). […] We did valet parking for our cars, but there is a public parking a few blocks away. The location is great: right across from the ocean and Lummus Park (you can see the palms from the hotel lobby), within walking distance to Lincoln Road and Espanola Way. We had children with us and we felt the area immediately close to the hotel was really safe (we did not go out very late at night, though). The hotel has a deck on the 6th floor with a nice view on the area and the ocean. The front porch is a great place to people-watch. Breakfast was fine, although they might have needed a few more tables. There were bagels, muffins, cereals, pastries, milk, coffee, tea, yogurt and fruit. We loved our stay and it was a pity we had only planned one day in the area. Lisateave

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The hotel is well kept & fully remodeled. I love the patio & the rooftop area, great for having breakfast & people watch. This will be my new hotel as long it stays clean.

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other than that. it was pretty darn nice.... a great value for the location and coolness of the hotel

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Front desk staff was great both at check-in and departure. They also were helpful in recommendations at other times. The room was a little small for family of 4 but we were not in it much so really not an issue. The location was great. They are currently preparing to start a resturant in lobby and front porch. Would definitely stay there again - especially […] with a good Expedia rate! Lisateave

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Completely Remodeled! Very Pleased!!!! Will be Returning SOON......

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The hotel was at a great location. The hotel was still being updated but it is in very good shape. The only downside was the elevator made alot of noise all night long.

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This is a very basic room with basic amenities however, the location is very convenient. The staff was extremely friendly and helpful which is what made the stay so pleasant.

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Had an absolute wonderful stay at the Winter Haven hotel which is located just across the ocean. Walking distance to all the best restaurants and night festivities. Arrived on 7/4 and watched the fireworks on the beach. When we checked in the people at the front desk gave us information on great places to eat. The food was excellent. The modest $10/day […] fee which is for snacks, towels, and internet was great just for the internet. The room was very clean and the bed comfortable. Bathroom was a little small w/shower only. Had a problem with a jack hammer on Friday morning starting at 7:30 which was not pleasant. The hotel is still undergoing some renovations and is putting in a kitchen. When I mentioned the noice to the front desk - they had Brandon (the manager) contact me. He apologized and gladly took off the $40 fee for my entire stay, plus when I got back to the room, there were two bottles of wine, 2 bottles of Figi water and cookies. This was a nice touch. Any questions I had, the folks at the front desk were happy to help. There is also a very nice top floor patio w/outside shower that I didn't know about until my last day. Very happy with the hotel and definately planning a return trip very soon to stay again at the Winter Haven hotel. Lisateave

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Great service...great people...great location...great price...will always stay hete when vacationing at sobe

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Very good. Near everything, across the street from the street.

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Friendly staff. Awesome location. I don't mind staying in this hotel again...

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the beds were too small for us, we were a family of 4 adults and was very very tight to sleep. the rest of the bedroom was perfect.

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I was awaken by banging noises from the other side of the wall. When i walked out to hallway, I found my self in the middle of construction zone. The room next to us was being torn down and rebuild from the scratch. Receptionist was nice enough to upgrade us to another room, so next two morning were peaceful. Next day elevator did not work for 5 hours, […] and minor construction in the lobby. Overall hotel has a good potential, so I'd suggest to wait a bit longer till they finished with renovation Lisateave

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Didn't stay here was not what was booked front desk said its not garanteed what you book online they were not accomadating immediately check out and stayed at an awesome hotel

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This trip originally got off to a rocky start. we had purchased an oceanview room and that was not availble upon arrival. the hotel made up for it by moving us to a roof top suite with a private terrace and sweeping ocean view. The staff was very nice, friendly and accomodating. The location is perfect, right in the heart of south beach on ocean dr […] ive. Lisateave

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Not sure if this place is being knocked down or being developed. However room was comfortable and the hotel is in a good location. They have a mandatory charge not included online that entitles you to cold hard boiled eggs and cereal on throw away plates and cutlery located in the main lobby that adds a feeling of cheapness and just leaves that impression […] of being ripped off by some shoddy management. A few extra staff and the completion of the construction/destruction they are undertaking might make this a pleasant place for a quick stop over. Doubt they'll be seeing us again. Lisateave

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clean hotel. undergoing renovations so not many amenities available. but overall very nice stay. friendly front desk

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