Hyatt Regency Pier 66 - Fort Lauderdale

In description of room amenities, a mini-refrigerator was listed& not provided. Ice machine on Fl 12 no working, went down to 11. Otherwise, over 3 days I enjoyed a facial & massage at their Spa66 after an exhausting day. Room service for dinner & the food was excellent one night when it would not stop pouring rain. Loved the location of the bar/restaurant […] open area in the lobby. Traveling alone at times, the setup in the lobby allowed me to become part of a group in discussion, not sitting there as usual secluded as one for dinner. Staff was fantastic. Got some really nice pics of Fort Lauderdale from the walk-out balcony. I just hope the rates & the deals continue. I didn't want to leave. Lisateave

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very happy with everything.

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I wish they had breakfast included... but it's $25/person... I thought it was a little too much... The pool area was amazing, we had a great time!

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Ridiculous parking fee. Maid service was not up to par.

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Overall bad experience. Rooms smelled moldy and the balcony was flooded. Pool was filthy and we could not enjoy it. The staff was oblivious to our needs. Would no recommend

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WE specifically booked THIS hotel in THIS vicinity over two other hotel choices in the same price range because they offered a $50 "hotel credit" . We called to confirm that this "hotel credit" could SPECIFICALLY be used toward the parking fees of $25 per night, which would offset the cost and bring the hotel in range of the others of the same "star […] rating" that were close by. WE were told ABSOLUTELY YES! Upon check-in we were told that not only could the credit NOT be used for parking, but could only be used in SPECIFIC restaurants at SPECIFIC times ONLY. There is NOWHERE on the website or any other booking site that explains this MAJOR issue. That was a major disappointment to us, as there were other choice hotels WITHOUT the parking fees we could have booked. Though that had me quite ticked off, i shook it off and beyond that the valet people were courteous. as were the staff, and the room was quite nice with a view of the inter coastal and the ocean. In the middle of the night the air condition stopped working and room became a heat-box! Called to fron t desk and was told it was being worked on , but no timetable as to when it was going to be fixed. Very miserable night and a/c began working close to 6am, so we had a really miserable night trying to sleep and no apologies, concessions, or anything else. Location is close to the beach and they do have a free shuttle that takes you there, though we did not use it, so make sure it really is free! Lisateave

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Cheaper rate means cheaper room. The location was great and the staff was helpful. Would stay again.

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Overall, the Hyatt Pier 66 is a nice, quiet hotel with a very nice pool area. However, we dealt with a very aggressive and rude valet guy who was not at all hospitable. We informed him to check with the front desk and to bill the parking to our room; however, he did not listen and caused a fiasco. Next time, be more hospitable to your guests as we are […] accustomed to staying at the Fontainebleau and Trump. I give the hotel 4 stars and valet one star. Lisateave

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Great hotel, staff really nice & friendly.

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I was very pleased with this hotel . The staff was so welcoming and nice . The BEST staff on Ft. Lauderdale very helpful and will to make your stay pleasant. I will book this hotel again. Clean room everyday,

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Our room was located on the first floor. Such easy access. The staff was wonderful and helpful. We would love to visit again.

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The number one great aspect were the personnel - everyone we encountered was cheerful, helpful and professional. The room location did reflect our booking method, located in the rear and this room was unfortunately close to the dumpster. The furniture was very clean but all the wood was scuffed and showed the scuffs. A plus with this room - it was very […] close to parking. Lisateave

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patio on room only one chair no cushion[ s/b two w/cushions] had to request additional. patio table was a mess. room keys gave trouble all wkend. bathroom toilet had to flush twice to work properly. Wife bought jewelry at shop. neckaclace broke right away. was told could be fixed next day and would get additional 20% discount. by rayne the clerk. went […] back next morning, Sun. was told could not repair and would not get additional discount. stayed at hyatts in arub a an other cities. really doubt i would recommend after this experience. Lisateave

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Iwas nice.

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Very customer friendly and good value for money

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Pier 66 was a lovely hotel and the staff were super friendly and very helpful. The pool area was beautiful and there were lot's of choices for restaurants. A little pricey though. There was also a small gift shop and a computer for flight check in and printing of boarding passes. Located right on the marina, walking distance to beach and very close […] to cruise port. My only complaint was the air conditioning was not turned on in our room upon checking in and it took a while to cool down as the A/C didn't work very well. Would definitely stay there again. Lisateave

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This place really needs a re-do. I travel for my job and this hotel does not rate the prices they are charging for their rooms. I'm a Hyatt Platinum member as well. They let me down at this location.

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Make sure you get a tower room. The marina rooms are small, dark and run down. Staff at front desk were friendly and helped us upgrade to a tower room.

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Hotel staff was very friendly, rooms were very clean, and the hotel pool was open 24 hours! It's about a mile and a half from the beach so we just walked there in the mornings. I'd return!

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I have stayed in this hotel before and it never seems to disappoint! I always reserve a suite in the tower,and have enjoyed gorgeous sunsets over the intercostal each visit... Overall for the price it is the best choice for lauderdale unless you are willing to spend over $400 a night for beach front. Cheers!

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Great location, the hotel provides a shuttle to the beach every X hours however its resort is super extensive with multiple pools and a huge hot tub so you might not need the beach. Everybody was super helpful and nice.

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We had a room in the Lanai (not the tower), which many other reviewers have rated negatively, but we found it very comfortable. The room opened onto a small patio by the marina that was quite lovely. Grounds are beautiful. Staff was polite and helpful. Only complaint was level of cleanliness and occasional noise.

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this is a 3 star at best. this place needs lots of work

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very nice location , great view from top floor. great view of boats and draw bridge.

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Staff was very responsive & courteous. Very relaxing, clean & comfortable. Look forward to stayint @ Pier 66 again!

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Terrible for +$200 ... room was very dated , marks on tables , lamps were old, bathroom very cheap, no food, room service/shop/snacks available after 11.pm . step it up , you're a hyatt ..

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Very disappointed. The hotel site states that they offer smoking rooms and we requested said room, but the reality is that there are NO smoking rooms anywhere in the hotel. Very misleading advertising.

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had an excellent time at the hotel. would recommend to friends.

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Have stayed in hotel many times over the past 20 years. Love the hotel. however our booking thru Hotels.com landed us in the worse room in the hotel. We had to pay additional $40.00 per night for our stay.

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The hotel is wonderfully located to the water taxi. The views are magnificent.

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We booked this hotel due to its proximity to the cruise port and also so we could enjoy the attractive pool and gardens along with Ft Lauderdale marina ambiance. Unfortunately it was raining the day we checked in. We explored the marina and had lunch at the Pelican Bar. The food, drinks and views of the boats were wonderful. When it started to rain […] harder, the waiter went to get a covered golf cart to make sure we were driven back to the hotel - he went out of his way to see to our comfort, even though we did not request this favor. We appreciate good service - kudos to Pier 66 for having a wonderful staff! Lisateave

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Originally my husband and I were placed in a Lanai room, which is not part of the main tower. After explaining that this was our honeymoon, the front desk staff was more than accommodating and placed us in a high tower room with an incredible view from the balcony of the ocean and inter coastal waterway.

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While I had reserved a king bed, none were available. The hotel was nice, but not meeting my request for a king bed was a big negative. We had to request a new room due to air conditioner noise in the original room.

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The hotel was nice, however the room I stayed in was more of a 2 star not a 4 star! The room was clean but old and small. No remote for tv was told one would be brought to me, still waiting...

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Stayed one night in hotel, enjoyed the location and the dining. Lovely grounds, close to everything, but quiet and comfortable rooms.

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One of my worst experience with Hyatt. The A/C was so noisy I could not sleep. The shower was not working, it was not repaired and no one seem to care at the front desk. It was one of my worst hotel experience.

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STAFF NEEDS TO LEARN HOW TO CLEAN TILE GROUT. SHOWER WAS DISGUSTING FOR A "FOUR STAR" HOTEL. FOOD OUTSTANDING AND AMBIANCE REMARKABLE. SADLY, THE "TOP" IS ONLY AVAILABLE FOR PRIVATE PARTIES - AND THIS IS WHY WE BOOKED ???

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Nice place, beautiful surroundings, but quite dated interior. Pool was fantastic as was the walking around the marina.

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This Hotel had good ratings, which made is more disappointing. We thought for the nighly rate was too high for the room size and quality . The 3 issues that stood out were 1. There was no milk in the fridge for tea and coffee, 2. The air conditioning unit even after turning it off, was so loud ( the motor in stand by does not turn off completely ) that […] we had to call a handyman after midnight , who then disabled the unit manually. The noise was like a parked motorbike next to your window. When our unit was disabled , we could still hear the neighbours one, which made us believe that other guests put up with to noise.....the units are old , so is the bathroom , the resort rooms do need an upgrade! 3. Complaint about the spa. Don't get a bikini wax .....it was the most unprofessional service we received. We could have sent in pictures of afterwards and sue the spa for negligence ..... Lisateave

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