Radisson Hotel And Suites Guatemala City - Guatemala

The hotel was plder. However during my stay a lot of updating was going on. The food in the restaurant and bar was good. The people were very nice and spoke good English. The location is very good. Right close to many fine resturants, bars and craft shops around the corner. For the reduced rate it was a good value. I would stay the again

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Excellent breakfast, free wifi, and great location plus free airport shuttle. A real win. I would stay here again!

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Old hotel, but room was clean. Service was good. Free wifi is a plus. Airport shuttle is also convenient (but most large hotels in Guate offer this). When tried to call the hotel, however, had difficulty getting through to anyone, and often would just get hung up.

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Hotel staff was not very helpful and didn't choose to give directions to places or coordinate the shuttle to the airport.

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We felt very comfortable, safe, and the staff was very friendly and helpful. However, since I am fearful of heights, having only glass walls on one side of the room was scary when children are playing rough (wrestling). The showers curtains can be longer and wider so that the water can stay inside of the tub. Everything else was perfect. Thank you

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I only stay as a stop over so cannot rate to does.

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Great shuttle service, driver gave good advice. Desk staff was very helpful. Hotel carpet in hallways should be replaced. Room was in good condition, but showing it's age. Immedite neighborhood was relatively safe, and I saw armed security at many establishments, but it is dangerous to walk to other zones of the city. I willl be staying here again.

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nice room, very clean, but the working area can't be badly lit! a tiny lamp just won't help!. excellent food, even for a hotel, with imagination, not only the world known cesar salad... Don't relay on them for the waking call... it came 15 minutes late. excellent service

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It's my first time to Guatemala from the UK and I didn't fully know what to expect. I can say this is a very nice hotel in a safe and walkable modern neighborhood. Their service is excellent and their breakfast is amazing! I didn't realize the breakfast was $11 - I thought it was included in the price of my room - but I enjoyed it so much I really didn't […] mind. It's an amazing buffet of fruit, local foods, and just really well done. I highly recommend this hotel, very impressed. The airport is only about 15 min away. Lisateave

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the hotel was perfectly fine with very helpful staff and very clean rooms. I also enjoyed use of the rooftop gym. My only gripe is that the hotel needs updating and modernizing. It seems tired and dated and needing a spruce up, maybe a new paint job. Carpets inside room look dated and so does the bathroom.

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Really comfortable bed, nice view, the room was modern and clean. The only difficult part was that apparently the publicity/internet department and the employees of the hotel didn't agree on what offers they had at the time of our stay, so we had to show free breakfast in the advertisement.

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We generally stay with family in zones 7 or 14, but this time opted to find a central location as a base for our visits. We were very pleased with the Radisson. We had a great view of the volcanos from our room and enjoyed watching the activity from Aurora airport. Breakfasts were filling with to-order eggs, great pastry and coffee. Proximity to some […] favorite restaurants. friendly staff. Highly recommend it! It is an older high-rise, but well-maintained with spacious rooms. good price, free airport shuttle. The only con is that it would be nice if the windows were cleaner -- but I'm sure that's an enormous and expensive task. Lisateave

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Needs some improvement, especially in the verbal communication barrier. I supposed to stay in the corner suite with kitchenette but the kitchenette it was only a small fridge and a microwave. The windows very grimy from outside blocking all the beautiful view.

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The room (a corner suite) was large, well furnished and very comfortable. The location in the Zona Viva was excellent and the staff more than helpful.

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Carpet had spots. Smelly and dusty walls. I made a call to Expedia tryin andg to correct a booking error using telephone in the roomm and the bill came in at a whooping $115 for a 1 5 minute tollfree call. Management were unwilling to correct the bill. Simpky stay away frpm this hotel, if you can.

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Beautiful room/suite with excellent service and security. The staff was friendly and very helpful. The restaurant on site was magnificent and the desserts were scrumptious.

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Booked on this website for panoramic view but did not get this. Floor to ceiling view yes but price and picture detailed room with corner window. View also was not stellar from the ninth floor facing away from the main part of the city. We could also hear our neighbours plain as day like they were in bed next to us. Could not control the fan in the […] room. Hotel staff were superb and location close to airport was great for us Lisateave

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Although the hotel is 16 years old, it is very well kept. Maybe the bathroom is not modern but it has security to go to the rooms. These are quite ample with a fridge, coffee maker and microwave. A brand LCD screen and great view, mine was East towards the volcanos. The gym was fine to keep up the workout back home. Great price benefit.

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I was told by the employees that the hotel was recently remodelled and the carpets changed. The rooms are big, and for the smokers I was told that the top floor (18th) is for smokers(no carperts on the floor). The most that I like about this hotel was the size of the rooms.

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nice, pleasing and the quality of the staff was very good.

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The majority of the rooms in the hotel are uninhabitalble. It is extremely outdated, dirty and has some major issues with the plumbing. If you have to stay here it MUST be in the executive level (which is the highest) This level the rooms are ok.

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The last time we stay at this hotel I was very satisfied in every category. The reason the ratings went down this time was because there was water that had leaked through the windows and our carpet was wet and the room smelled of mold/mildew. Otherwise, I would have given all categories to be very satisfied. You have the best beds and pillows of any […] hotel we stay at during our travels in Guatemala! Location, amenities, services are all excellent. Lisateave

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great hotel in Guate for the price, well located & convenient airport shuttle

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We stayed 10 days at the Radison Hotel in Zona Viva in Guatemala City, and we had a wonderful experience, the hotel is located within walking distance to very good quality restaurants and stores. The staff and their service were very professional. The cafeteria was too expensive for the quality of food, $10.00 for breakfast.

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Great Guatemala City hotel. Very close to the airport which is convenient but loud!

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Very good hotel stay. Managers take care of issues right away and provide excellent service. I will come back. Booked a regular room and when there was upgraded to a much better room.

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Standard Radisson quality on a top area of the city.

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It was as expected, great location, good service, execellent airport shuttle service and good breakfast. Room are spacious and comfortable.

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The hotel staff is very freindly & helpfull the hotel is very clean inside & out ts also close to whatever you would need. I had a very nice stay & would stay there again....

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It was great, location is very nice, you can walk to restaurants, safe area.

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I stayed here for a week in June and felt the hotel to be very clean and the staff very friendly and attentive. The internet was very good and fast, never experienced any issues. Next time I travel to Guatemala on business I will book here.

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A great option directly in Zona Viva. It's not 5 star, boutique or unique but it's exactly what you expect from a good high end international hotel

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Hi, I was very please with everything. It is a very good choice. It is in a very safe area, close to the airport and also to the historical downtown. I has more of a luxury hotel feeling than just the normal Radisson hotels I know up here. In case you decide to drive get yourself a GPS. It is a must.

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great option when in Guatemala, well ubicated, clean & good price. Convenient shuttle to airport & a great breakfast

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Great hotel although the age is staring to show a bit. This a particularly evident in the bathroom the shower was disappointing.

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Baeutuful hotel...Nice for the price also Beds were very comfortable

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Very helpful and friendly staff. Very good breakfast bar. Totally great hotel

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It may need some major upgrades, the elevators seem old (but fast), we had to change rooms because of and odd alarm-like sound nobody could tell where came from, and in the morning on the next room we had a big water leak from the roof. But the rooms are very pleasant and confortable.

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Only bad thing that I can say is that the wifi was not working in my room. 14th floor. They did have internet and use of computers in business room which was a great relief. Everyone was very accomodating and helpful.

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Good hotel for business travelers. Great central location in Guatemala city, near the airport and the main business centers.

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It is a nice hotel; the rooms are big and comfortable. The front desk personnel needs to be more friendly. They do their jobs well but if you ask questions they give you the impression that you are bothering them. They don't go out their way to help you.

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Fabulous room with a view and good service. Only thing missing on the property is a pool.

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This hotel is great, nevertheless some things are old, like the bathroom. The towels are very old too. From the cleaning point of view, again the bathroom, it is "clean" generally speaking but you can see black spots in the bath corners, which normal because of the humidity, but for a hotel of this category is not acceptable. There is no minibar, […] so if the guest wants some cookie or chips it has to go out, and if that happens at night it is difficult because Guatemala Cyty is quite dangerous. Lisateave

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