Hampton Inn Newburgh/West Point (Stewart Airport) - Newburgh

The only reason I did not give 5 all the way around as the key cards kept malfunctioning - had to keep returning to desk to have reprogrammed only to have it happen over and over. The cards should just have been replaced after 2nd malfunction. There was a lot of noise in the hallways late in the evening as kids running up and down the coridors.

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From the warm welcome at the reception desk to the comfort of the room and the presentation of the delightful breakfast buffet, this hotel was the best I have stayed in within the past several years - including those costing more than double!

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It's a nice, clean hotel. Only problem was when we checked in. They didn't have the same room we'd booked weeks ago. They gave us a king and pull out sofa instead of two doubles.

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It is an old hotel with average amenities. Slight odor in the halls. Ok room and bath.

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Very nice hotel. Good location. Close proximity to several restaurants.

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The hotel was a good family choice. Nice pool area and hot tub. The room was clean and comfortable. Staff at check in was friendly and helpful. We needed to find out about ordering in. Morning staff not as pleasant but okay. Morning breakfast area neat and clean and kept up nicely.

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Everything was great and the staff was very pleasant.

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Excellent hotel, I would definitely stay here again. Wish I had brought my bathing suit to use the indoor pool. Plenty of places to eat and WalMart and Target are nearby. Bed was very comfortable.

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Very nice room, service good.

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it is ok for short stay.

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Disappointing room size, staff was very friendly, grounds were ok

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We travel a lot we enjoy or stay

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breakfast could have been better

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Very nice and clean, would stay again, although a little pricey.

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no comments on this hotel. It was a place to sleep and have breakfast

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Quiet rooms, comfortable beds and pillows, good breakfast

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The hotel room was very comfortable. Breakfast in morning was convenient and better than most continental breakfasts; excellent dining area. Location was superb - close to highway and eating establishments (diner next door open 24/7).

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room had plenty of space, even a sofa, large tv, never heard anyone highly recommend

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Very nice hotel. It was a little loud as the hotel was fully booked. Otherwise, no problems!

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the service and the hotel was great my whole family love it .thank you

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was disappointed that there were not more towels in the bathroom and no laundry bags.

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We ordered a rollaway bed to be placed in the room, this did not happen. however we did ok becauuse there was no place for a rollaway

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Excellent all the way around. The check in desk clerk and manager were very friendly.

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LOCATION WAS DISAPPOINTING AS FAR AS SURROUNDINGS. MOST HOTELS IN NEWBURGH ARE THE SAME, JUST FUNCTIONAL.

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of course the entire north-east was a total mess with the snowstorm in october. but we called ahead and asked what would happen if there were power outages in the area, we didn't HAVE to go all the way to Newburgh. the staff on the phone assured us they had back-up power. but they didn't. we arrived to no lights, no heat, and no breakfast in the morning. […] i don't think i would have cared a bit about any of it (after all, we were all in the same boat) EXCEPT that we had anticipated a possible problem and were assured that we would be cared for. i don't think i could have been more dissapointed, we have always enjoyed hampton inns in the past. :( Lisateave

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October 2011 snowstorm meant there was no power, no breakfast, no hot water - but we were just glad to get off the road and have a comfortable place to sleep.

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We enjoyed out stay at this Hampton Inn and found its standards just as high as other Hampton Inns. However, it was difficult to find. Our GPS wouldn't accept the address and we wandered for a long time. The entrance isn't obvious and if someone hadn't warned us that it is not at the front of the property, we wouldn't have noticed. Otherwise our visit […] was good. Lisateave

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We were told that the reason we had a handicap room was because of hotels.com had it that wya is some profile. That's strange to us as neither my wife or I are handicap, so why would this be.

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We were returning from a visit to a friend upstate and decided to make our trip a little longer by staying overnight. This hotel was in a perfect location. Being it was Labor Day weekend, it was pretty full. the girl at the desk was very pleasant and we had a smooth checkin. There were plenty of restaurant choices within walking distance but we were […] full from a party we attended. Our room was comfortable and clean. nice flat screen TV, too. We got down to breakfast at about 9:30 and it was very busy, food and coffee disappeared as fast as they could bring it out, but it was always replenished quickly. Checkout was effortless. We've traveled a lot over the years and this was our first stay at a Hampton Inn but it won't be our last. Good Job, Hampton Inn Newburgh Lisateave

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First the hotel managers and service staff were excellen and polite under poor conditions. I arrived to find NO HEAT, called and a reset was performed, left, came back 6 hours later NO HEAT!. Second service NO HEAT. Finally a new room. Understanding a snow storm makes things difficult. BUT I explained I had a heart condition and would pay staff to […] dig us out. I was told that I should contact desk 1 hour before I needed to depart. When I did so I was told the crew was busy somewhere else but they did leave their shovel. So I shoveled myself out. Two terrible days and finally a third uneventful day. By the way, 1 and 1/2 days the TV was out and when it functioned there were problems. Lisateave

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The hotel was as expected, though for the price, you would expect it to be a bit more. The only downfall was that the pool was a bit cold. I don't know why people have complained so much, our stay was uneventful and very nice.

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Accueil désagréable. Matelas extrêmement inconfortables. Déjeuner infect. Nous ne recommandons pas du tout cet hôtel sinon qu'il soit situé près de l'autoroute et que plusieurs restaurants l'entourent.

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