Omni Houston Hotel Westside - Houston

This is our fourth time to stay here. We come in to visit with family throughout the year and this is a good hotel that is close to a few of our stops. We stay here during our Christmas visit as well. Always decorated nice and the staff is friendly and accommodating. Bed is very comfortable, room is clean and neither of us have gotten sick from staying […] here like we have at other hotels. Lisateave

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My wife and I since we meet had only stayed at the Omni Hotel. It's our hotel of choice. We love the koi fishes and as always the service. The valet driver was funny and he made us laugh and we really needed it after the long drive. There was another customers who was truly rude to him (valet driver) and even though he notice it as well we did he was […] very professional. Koodos points to him. Wish stuck up rich people would notice were all here on this planet together equally. Money dont make you better than anyone else, it just makes you lonelier. Lisateave

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This hotel met and exceeded our expectations. We got the best price. Hotel is near major highway. It provides free parking. Staff is helpful and professional. Our room condition was marvelous. Overall, a very pleasant stay. Will definitely come back. The only comment I have is the hot water took a good five minutes running in the early evening shower […] on the fifth floor. In the early mornings, it was much faster to get hot. Lisateave

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I booked the hotel for the MS 150 ride - you get up at 5 AM and have to be out the door quickly. When the hot water didn't work, I didn't have much of an option except not to take a shower. I couldn't wait for an engineer to resolve the issue. Was not a great start to the day.

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Great

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The hotel was very nice, wish it had 2 queens vs 2 doubles. The staff was very helpful & friendly! The location was perfect lots of options for dining out nearby. The Omni is now a fav for me : )

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The hotel was great. Rooms were very comfortable and roomy.

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Located at Katy Freeway with easy access to downtown. Very comfortable bed. Really liked water feature in the hotel and on hotel grounds. Does not offer FREE internet, which is a big minus.

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Unfortunately our family vacation overlapped with the NBA All Star game. In addition to all of Houston being booked up and rates being doubled, the Omni Westside was full of guests who were looking to party and get rowdy late in to the night. We had guests across the hall who were sitting outside their room drinking from liquor bottles, smoking pot, […] and in and out of the room around 4-5 AM. Also were people in the parking garage sitting in their car smoking pot while scantily clad women leaned in to their car to talk. Was not directly the hotel's fault, but they did nothing to put a stop to it. Lisateave

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The walls are paper thin! We could hear our neighbors talking ALL NIGHT LONG. The TV was on in their room and people in the halls partying kept us up all night. If you want to get sleep, do not stay at this hotel.

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Clean, quality room. Service was good also.

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The hotel was above par. Expected more from OMNI. The beds are very very uncomfortable, and the bathroom is small. Other than that it was alright. I would not stay there again.

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Great Stay, good price, service and staff .

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Everyone was very friendly and hotel was comfortable. The only complaint we have is regarding the bar hours. The operating hours were not listed and after a long drive to our hotel all we really wanted was a glass of wine before we retired to our room. I'm not accustomed to a hotel bar closing before 11pm on a Friday evening.

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Great hotel!

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We stayed in many hotels that we booked through Hotels.com and we loved it,but with this particular hotel we are disappointed and will not be staying there any time soon.

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The hotel was very nice. The atrium and downstairs is very attractive and welcoming. The food and food service was wonderful. All of the staff were helpful and friendly. The only downside and hardly noticable is the rooms are dated and need to be updated, however they are very clean and the beds are confortable.

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The only problem with my room was that the heating did not work properly the first night. I called guest services and someone was there within 10 minutes. The problem was fixed quickly, and I slept in comfort for the rest of the stay. Valet service was especially good. Room service got morning coffee to the room as requested. I have stayed here many […] times and have never been disappointed. This is my go-to hotel for Houston. Lisateave

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Great service! Comfortable beds and high end linens. Beautiful lobby. Small bathroom is the only negative but all else makes up for it.

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Great building design quality with connected interior and exterior reflecting pools around a large atrium with bridges to the wings of rooms, views and natural light.

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Rooms were very clean and comfortable. Parking was very easy with an attached garage. Staff was polite and accommodating.

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Not impressed. The room was awkwardly layout and definitely not living up to its class. For the money, I probably won't be staying there again.

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property in need of update but good location and good service, all staff very helpful and responsive. Room clean and very comfortable.

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Very comfortable. I especially liked the black out curtains. Very dark in the room. Would highly recommend this hotel.

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Checking done quickly and very professional.

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Awesome Rooms & views.. A++ on the comfort of the beds

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Comfortable, clean room - nice in every way!

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I thoroughly enjoyed my stay at the Omni. The staff were so friendly and could not do enough to help us. They went the extra mile and a bit more. The room was very comfortable and quiet - good for working in the room. The shuttle bus made travel to the office easy and runs to the Mall and restaurants were also laid on. Well done the staff at the Om […] ni. Lisateave

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The service at the Omni Houston Hotel is excellent. The staff is cheerful, helpful and courteous. The hotel is ideally located a short distance to the Memorial shopping mall. The hotel amenities are good.

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We loved our stay. The lobby is absolutely beautiful with the atrium including a huge water feature with fish and turtles. They let the kids feed the fish for free. Everyone was friendly and we thoroughly enjoyed our stay.

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Highly recommended....................................................................................................................

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The staff at the hotel was very helpful and considerate, especially the manager of guest services. The rooms were comfortable and quiet. The air conditioning cooled the room well, but it blew right onto the 2 beds in our room, so we weren't able to use it when we slept, which was annoying as I like the "white noise" effect of the blower.

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very nice hotel - hair dryer in a bag not mounted (very minor) - no fan in bathroom. A guy from the staff with a clipboard came tapping on doors way too early. I wake to answer the door and he says oh I'm so sorry I'll come back later. Very annoying.

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