NH Hotel du Grand Sablon - Brüssel

My third stay here . Nice friendly hotel and staff.

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Nice location, good view of Sablon

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We visited Brussels recently for a Wedding and this hotel was ideal. The location is a short stroll from the main square and given that Brussels can be quite expensive, this seemed great value for money. Note that there are a few "NH" hotels in Brussels so make sure that you have the right one!

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Overall this is a good place to stay for either business or leisure. It's in a great location, just minutes away from downtown Brussels (Grand Place) but quiet enough in the evenings to get a break from it all. Staff was great and very friendly. Hotel itself could use a makeover. Decor was pretty old, and the rooms were reminiscent of something from […] the 1970's. But if you can deal with that, you'll be OK. Breakfast was not included, and was a bit overpriced I felt. WiFi was available and had decent speed most of the time. Lisateave

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Dingy run down room. Bed was more like springs with a sheet on top, and not joking, a single pillow. Find a different hotel.

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the room was very small, with a single bed, one chair and not even a desk. The room was worn out and had not been renovated for a very very long time. service was OK. very disapointing

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Problem; should you trust in combination picture and official hotel rating? Not always. The things we could control as location was fine, but I must admit that the rooms was not up to what I would expect for a 4star hotel. Wallpaper was damaged, tiles broken and movable objects like lamps was damaged. On the positive side; the bed were very nice and […] the covers was warm and clean. The staff and breakfast was also very nice. In total; I would look for another place next time. Lisateave

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I was just visiting on business and the location was great. The staff friendly and helpful and the room was a good size, nice and clean. Unfortunately the bar and restaurant was closed mid December until the middle of January (no food room service either), which was a shame as I hadn't been informed before and after a busy day didn't want to venture […] out. Paid in full online, but when checking out had to pay an extra local tax charge. Generally very good and will stay again because of location and cleanliness. Lisateave

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Very good location at the center of Brussels. Helpful staff. Good breakfast, featuring alepo soy products very useful for a lactose intollerant traveler. The interior design is very nice. The bathroom was clean if not ultra modern or large. I hate the "fruity" shampoo and soaps of NH hotels.

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Our room was upgraded due to Expedia requesting a twin room as opposed to a double which we requested. The staff were exceptional and I would definitely recommend this hotel to anyone looking for a just off centre location.

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Great hotel, but the carpets in the room could have been a little cleaner. Location is 10 minute walk (up and down hills, however) from the train station, and very convenient to many local sites. Beautiful neighborhood.

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The room was supposed to have free wifi, but did not. This was a major inconvenience due to the recent storm in New York.

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nice neighborhood for window shopping.

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I really loved staying at NH Hotel du Grand Sablon. I booked this hotel because it was on a list suggested by a small conference I was attending, surprised at the reasonable price offered by Hotels.com. The neighborhood was wonderful: great restaurants within walking distance, an antiques market in fron of the hotel on Sat & Sun, easy walking distance […] to the rest of the city, around the corner from several major museums. The front desk staff was great, room very comfortable and clean. I had a view of the beautiful church next door. The only thing to watch out for is the very expensive buffet breakfast offered Monday-Friday. Lisateave

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The staff at reception has very limited knowledge and not helpful to tourist. The staff needs training to interact with tourist and must have adequate knowledge of the place and history.

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A pleasant hotel situated in the Sablon district and very close to everything. I was worried about the quality of the rooms having read trip advisor but I was on the 5th floor in a lovely refurbished room. I used the room for a business trip so spent very little time in the room but it suited me perfectly.

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The hotel was ideally situated for a tour around the city. The staff & service provided were excellent.

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Very basic business hotel style accomodations.

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Good location to stay near major attractions. Within walking distance to central train station. Rooms were slightly old but comfortable. Staff pretty helpful. One major issue we had was that the water temperature changed extremely slowly. Had to literally wait 5 mins for the water to change from ice cold to warm.

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Before staying in this hotel i stayed at softer Brussels Europe which was amazing. I booked the deluxe room which is not very deluxe , more 3 star with very old furniture and fixtures. Also when i arrived at this hotel it smelled of sewage in the lobby which other guests were complaining about. Nothing but a big waste of money

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The hotel is a little tired in the decor, but the amenities are great (jetted tub, double sink, huge rooms, quiet). The location allows easy access from Central metro station and is easy walking distance to all sites/locations. Lots of great cafes and clubs nearby. Staff were professional and helpful. Rooms were very clean and comfortable.

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Just good

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Staff is kind. It is easy to find the location. But, I felt a little but smell in my room.

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Good location within walking distance of the central square and nearby the Sablon that has a lot of nice restaurants and shops just downstairs. The room was clean and the beds were the most comfortable I have had in Europe. The lobby smelled a little funny walking through it, but the rest of the hotel including our room smelled clean.

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I love this hotel, staff were friendly, clean and spacious room. The only thing I didn't enjoy is that my room window was next to a church and in the early morning I could hear the church bells... other than that it was great hotel.

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Great hotel. Very good location and staff were helpful and friendly . It was very reasonable and included a nice breakfast !

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Clean functional, nice location quite a way from Grand Place. Breakfast good but stupidly expensive if not included in room price.

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Location was fantastic we were within walking distance to a wide range of tourist locations. Lots of reasonable priced Restraunt near by. The room was very spacious, clean and comfortable

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- Overall a very good hotel. - Excellent location, clean and confortable rooms. - Hotel staff was a bit disappointing. Seemingly friendly until you ask them to do something. - We arrived at 4.30 pm; the room was not ready!! We had to wait for 15 min at the lobby for room cleaning.

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The Sablon costs a bit more but the hotel's location is worth it. A very enjoyable stay.

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Loved this hotel. Clean and cozy. Free wifi in the lobby was very convenient. Located in a cute neighborhood next to numerous chocolatiers and many great restaurants.

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My stay was meh.... *sigh* I am single business traveler and I was unimpressed. The carpet in the room made the room smell musty and old. Decor is dated and just sad. I was particularly unimpressed by the awful shower curtain in the bathroom and my lumpy bed. It was all just so tired and in need of renovation. Nonetheless, the location is good and well […] connected by tram, buses etc. The hotel staff were welcoming and professional. It is sad that the rooms are so drab. This is a 3 star establishment. Lisateave

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The hotel room ( double bed/ queen-size) was big by the standards in Europe, however, it was a bit dated, especially the bahroom. The room was clean but there was definitely a musty smell in the bathroom and it could really use a better ventilation system. Apart from that, the hotel is situated well, a very convenient walk from Grand Place, the Royal […] Palace and the Cathedral of St. Michael and St. Gudula. Lisateave

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Hotel in a great position close to all sights. Even with the Jazz Festival on with bands in the Sablon Square and in the hotel the rooms were very quiet. Staff very friendly.

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One would expect that a hotel of this standard would provide services such as WLAN, which is not provided as expected or even stated, as well as other very basic services provided by most other hotels of the same standard. This was of course not the case. One would only see the many stars of this hotel if one were to fall and hit their head. Simply […] one star to many. Lisateave

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i believed that I had booked with breakfast but according to them I had not. It was one of the reasons I booked it in the first place. Also nice was that an Antique Market is held right in front of hotel on Sat and Sun.

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As most reviews have stated - the furniture in our large room was very dated and run down. The shower runs hot and cold without changing the temperature. Water pressure is great but the flimsy shower curtain will stick to you and water will be on the bathroom floor. Nice sized bath towels but on the thin size - certainly NOT luxurious. Soap, shampoo, […] and bath gel were nice. On our last day, bathroom products included body lotion. We ordered room service sandwhiches. The order came quickly but the quality was pathetic. We couldn't help getting crumbs on the floor because the bread was so stale (and sandwhich filling was weak). The carpet was not vaccuumed during the 3 days after our room service. After arriving home, I checked the hotels.com website - we never saw the "pillow menu" but wish we had. We did love the firm mattress but the big bulky pillow was uncomfortable. Our room on the 2nd floor, facing the alley, was quiet. The front desk was helpful in providing directions and a map. Grand Place was a 10 to 15 minute walk. The neighborhood is filled with many chocolate shops but remember...they all close at 7pm! Lisateave

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there is a need for wireless in all rooms and lobby... it was very complicated to get a free 30 minutes wireless in the lobby... so they have to update their system. Quiet a lot of old people.

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The location is good as it is in the central town of Brussels but the hotel is not so clean and the service is not good. It does not provide free breakfast as in the description of the hotel. When I tried to communicate with them about this, they just said they know nothing about 'Hotels.com' and ask me to wait for another day for the manager, who did […] not provide a solution then.The free internet is only avaliable at the lobby with user name and password and will be dicconnected every 30mins. Lisateave

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Great location. Excellent attention to detail by staff. Comfortable beds and room had all the amenities that we needed. Would highly recommend. Looking forward to a return trip.

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Nice location! We had a room on the six floor and it was the quietest room we've had in Europe. My only reason for giving the staff a 3 is because when we checked in - there was a bit of a delay, and they didn't provide information, if they had a continental breakfast or could provide us with a map, they did not tell us anything at check in- only our […] room number. Otherwise the room was clean, quiet and comfortable Lisateave

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Very nice hotel although the decor of the rooms is a bit dated now. However they were clean and the service was good so I can recommend it

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nice hotel friendly crew good location

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Hotel was great location. Close to sights and short walk from train station.

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Sablon is a nice neighborhood -- less touristy and noisy than the hotels surrounding the Gare du Bruxelles but a short walk to the Grand Place. Close to the Royal Palace, the Square Conference Center and the Magritte Museum. On weekends, an antique market is erected in the square across from the hotel. The hotel is clean and well maintained, though […] quite dated in need of some freshening up. Bed was comfortable, shower was good (not always the case in European hotels) and room well cleaned. Lisateave

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