Langham Huntington, Pasadena, Los Angeles - Pasadena

The property is very interesting due to its historic nature and the ties to early Pasadena. It is conveniently located for visiting the Huntington Gardens and Mansion and also for getting into downtown LA. It was difficult to get rooms together for our family of 8. As we were scattered throughout such a large property, we needed to plan when and where […] to meet. Finally, while this was a luxury hotel, the carpet is worn and stained in some places and the AC system seemed less efficient on this past hot spring weekend than I would have wished. Lisateave

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The hotel grounds and surrounding area are really beautiful. Friendly valet staff. Large rooms. They were filming a sitcom at the hotel during our stay. Had to travel around the filming areas. My daughter and her friend had some fruit off of the breakfast buffet and they were charged $30+. They didn't realize that they would be charged the buffet price. […] They thought they would only be charged for the fruit. This is my only complaint. Lisateave

The bed was the most comfortable that my husband and I have ever slept in and we are in our 70s and have slept in a lot of beds. The concierge, Michele, was very helpful when we asked her questions about a city that is near Pasadena. It was a great all around experience staying at the Langham. Thank you !

The place is beautiful and the service is great everyone is so friendly. The only complaint is that for the price of the room you would think that parking would be free for it's guest $25.00 a night is a little steep and there's no self parking.

This was my third stay at the Langham in Pasadena, and each time reinforces my opinion, that this is one of the loveliest, friendliest, hotels in Southern Cal. This time, my daughter and I ate at the Terrace, and ourdinnee was divine! The newly renovated spa is world class, and the grounds are beautifully maintained. Although certainly not inexpensive, […] a stay at the Langham feels worth every penny. Lisateave

I had a lovely weekend at the hotel and would like to return. Only thing I didn't know when I booked the reservation was that they charge $25 for parking per day.

The Langham is in a gorgeous location. You can tell it's an older hotel property and it's doing the best it can to keep up with the times. The positives: - great toiletries in the bathroom - beautiful grounds - overall the service was fantastic (aside from our waiter in the poolside restaurant at dinner and we're pretty sure it was his first night […] on the job. That created some hiccups but he tried to be as nice as accommodating as possible.) Some negatives: - Thin walls! We were awoken at 1am from the sounds of, um, our neighbors in the next room getting it on. Loudly. I almost called security just to ask them to keep it down. When paying that much per night, thin walls are a hard thing to overlook. - The bed was nothing special in terms of comfort. - The furnishings in the room could use an update. - We had a lightbulb that had burned out in our standing lamp. I called the front desk to request another and they said they would send someone. It never arrived. - Our dinner at the restaurant next to the pool was way overpriced given the quality of the food. I'd never eat there again. Overall, I'd say I was disappointed in terms of value for the money. I like what the Langham is "trying" to be in terms of a luxury property. But it's just not quite there. Lisateave

beautiful room and gorgeous grounds. staff very helpful with suggestions for dinners and outings. would love to come back for another stay.

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The pictures fooled me into thinking I would get a nice large beautiful room with elegant furniture and wonderful ambiance.....don't get suckered like I did. The room was small with old furniture and a crappy bathroom that didn't work properly. I had a room with two double beds which were lumpy and very uncomfortable. Stayed 5 nights and my back pain […] got worse each following night. The hotel though is beautiful and the grounds spacious and picturesque. Lisateave

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A very pleasant hotel and beautiful hotel grounds.

There was NO hot water for our showers 3 out of the 4 nights we were there. Very disappointing & they could not fix it. I would never stay there again.

Hotel rooms are quite worn. Was not impressed with the quality & decor of the rooms..reminded me of an ordinary chain hotel room. The toilet didn't flush, the sink wouldn't drain, shower door wouldn't seal so water leaked all over the bathroom floor & the bathtub had rust so I didn't bother getting in. Room service food arrived barely lukewarm. Standards […] of a five star rated hotel should be much higher. Overall a stressful & bad experience. Lisateave

There was too much nickel and dimming. It would have been nice to have coffee in the room. Business center was way over priced.

The Langham is the best deal for hotels of this class. Peaceful surroundings, luxury bedding, perfect service combine to make you feel like you stepped back in time to an era of quiet elegance.

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Gorgeous surroundings. Beautiful hotel. Very old and charming. Badly needs updated technology, including TV's, and wi fi should be free like any other exclusive hotel.

THE ONLY THING IWOULD CHANGE IS TO HAVE COFFEE IN THE ROOMS

I'm not your typical reviewer of hotels/restaurants. I know where the delete button is when I receive the requests to review. However, I want to make sure I qaulify the objective answers regarding this property. My wife and I typically will spend our Christmas Holiday in SoCal (we're from the Bay Area). For the past several years, we've visted family/friends […] in the Pasadena area on Christams/the day after and we usually stay at Hilton properties. A number of years ago I'd stayed at the Langham and liked the experience so I decided to change it up a bit this year and booked at the Langham. We'd spent the previous two days down in San Diego and drove up Christmas night to Pasadena. Traffic was rough for a Christmas Day (evening), so I was really looking forward to lazying around the hotel room, maybe walking the property--just hanging out in general. My wife passed out (exhaustion--not alcohol!) around 9:00 pm and I laid in bed finishing up the Warrior's/Clipper's game, turning out the light at around 10:30 pm. It was then that I noticed a constant buzz coming from the bar located at the base of the opposite wing of the hotel. I kind of chuckled, thinking that things would quite down. Well, they didn't. I think it was 1:30 am when things started to quiet down. I would have called down to the front desk, but: (A) the noise was so obvious, I wouldn't be the first (so I knew they already knew it was a problem); and (B) I didn't want to disturb my wife. So, I laid there in bed and stewed about the extra $50/night I was paying vs. the Hilton where I'd received so many better nights' sleep!!! I can only guess there were guests with way more "juice" than us commoners (maybe Brad and Angelina--who knows?) that the hotel was willing to accomodate with late night revelry (this wasn't just a dull roar--which it was--but it was punctuated with "Hey Bobs" or "Merry Christmases" every once in a while. And, here, I was so looking forward to a restful night's sleep/peace, given that Lisateave

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Hotel has some positives: It is the best hotel on east side of LA; it is in a posh neighborhood; it has beautiful grounds; and, it is generous with light sockets. Many many more negatives. Coming from Asia, we are used to "all inclusive" services. This hotel specializes in "all exclusive" services starting with the car. There is no way to get here without […] a car. Once here, there is no self parking, only a valet plus a heavy night charge. Internet is $10 per day per device. Pillows are wimpy. Towels are threadbare. Toiletries are inadequate. And, even though they knew my flight was 9PM, they would not even extend checkout to 1PM (even if I paid them). Everyone expected a tip for everything. We counted spending almost $20 in singles for just one day. Turns out this is mostly a local wedding hotel. Most travelers stay downtown and drive the 10 minutes into Pasadena if they have business there. For international travelers: AVOID. Lisateave

An excellent stay, only needs upgraded communication devices. Friendly and helpful staff. Classy decor.

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We had a great time. The grounds are well kept and attractive, the room was immaculate, tastefully decorated and quiet. The staff was very friendly and helpful. The only minor complaint was the TV was old and could be upgraded. A great place for a romantic get away.

I usually request a King Size Bed. I was in a room with two Queen Size Beds. I slept two nights in one bed, and realized that the bed was not comfortable...tried the other bed, same result. I think they are due to have the mattresses updated. Everything else about the hotel was lovely.

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The hotel and staff were outstanding. Comfortable room with great bed! TV not exceptional nor HD and no DVR/VCR availability. Surcharge for WiFi. The grounds are gorgeous. Pool delightful and warm. Front desk and concierge staff very pleasant and helpful. Exceptional and quiet with attentive service.

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The staff is very friendly and helpful. The front desk upgraded us to a cottage since our room was not ready. However, as great as that was we had a couple of issues with the room. I took a shower and could not get any hot water. Also the shower door was stuck on the shower frame and it came off its hinges. The grounds and hotel itself are great. I […] think they have a lot fo weddings and don't have enough staff to keep up with the needs of the hotel guests. Lisateave

Very nice surrunding environment. But the room face carpark and gabbish station, in the morning 7:00am, the gabbish truck come and you can't sleep any more. Air conditioning has big noise, 70's bathroom, 80's TV, wifi not work. Good place for recall the 70's, 80's life. But not a good place as a bussiness hotel. Forget about it, better change it to […] a musiem Lisateave

Loved the ambience of the place, "old(er) world elegance," the public spaces (courtyard, bar, pool, gardens, etc.) were beautiful, our room was very nice, beds deliciously comfortable, friendly courteous staff. Lots of events, conferences and private parties that sometimes closed off areas to guests was only small drawback but I really enjoyed our stay […] and would return in a heartbeat! Lisateave

This was our second stay at the hotel this year and we were anxious to return. However, the checkin did not go well. After the valet wisked our car away I realized I had left my purse in the car. I immediately told the clerk at the reception desk who told me to tell the valet, which I did, who told me to tell the clerk. He had a problem understanding […] but after some explaining he said he would have it sent to the room. He didn't. Forty five minutes later we had to back down to the desk and nothing had been done. I was concerned about the purse as I had a newly replaced Iphone in it and a smart key. The car could not be locked with my purse in the car. Except for the wonderful service we received the lounge where we go for drinks and bar food the service in the hotel was not what we expected or had had before. Lisateave

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The hotel is a very nice property, but on this visit the service was sub par. The pool was closed to regular guests for several days, which was a disappointment. More importantly, they failed to execute a wake up call as requested that caused me to miss an early flight.

Great hotel. I stay here all the time when it is priced well.

Stayed over Labor Day weekend in Sept 2011. The staff was friendly and the hotel was beautiful.The spa was gorgeous, the bed was incredibly comfortable, the pool was warm and large and the grounds of the hotel are worth strolling through. Had a drink and an appetizer at The Pub onsite....again the staff was friendly and the fireside room was warm and […] inviting. Old town Pasadena is a quick 5 minute drive away. A top-notch stay! Lisateave

we liked it very much staying there... the hotel is perfect, the only pitty is, that sometimes you need more as an hour to Hollywood or Beverly Hills...

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Stayed at this hotel recently and was very happy. The room was great and the hotel staff more than efficient. At the end of the day you normally get what you pay for and whilst the hotel was not cheap it was not overly expensive. Can`t say anything bad about it - It was all good