Hotel Continental Zurich - MGallery Collection - Zürich

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This hotel was very nice, very clean and comfortable. The room was a very nice size and a little more luxurious than a lot of the hotels I have stayed in in Zurich (chopard shower products was a plus).. It is a couple of blocks from the train station and the main city street.I would definitely recommend this hotel.

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The ordinary exterior of the hotel and the dull and busy road it is located in belie the charming and comfortable interior. The staff are excellent, it is in fact quiet and the location near the station is very convenient.

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Nice, clean and comfortable hotel in a good location.

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A good choice. They try to be a little different from the usual city hotel. Very nice and friendly Chinese restaurant within the hotel.

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The hotel was very nice, the lobby doesn't match the decor of the rooms. The rooms are very modern and chic with a comfortable bed and wonderful toiletries. The only issue we had was with getting directions using the transit system from the concierge. They seemed somewhat unwilling to explain to us even when asked direct questions. We asked about taking […] the train up the mountain which we had read about online and instead of giving us the options they tried to insist we book a tour and handed us pamphlets. I explained that wasn't what we wanted but that was the only option given. A little disappointed as usually you can rely on a concierge to be helpful. Lisateave

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overall is ok. Need a little improvement like some touch of asian food for breakfast and shower area is a bit small compare to hotels in Asia. Thanks,

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Top-notch service, high-quality room. Short walk from train station. Five stars.

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The hotel room was overall nice, the breakfast buffet had great variety, and the food was very fresh and delicious. Just have one thing to point out. Our room was on the third floor, however, the window opened up to street level (of the street behind the hotel). There were windows in the bathroom, but the blinds did not provide as privacy as one would […] hope, because there were openings in the blinds that one could see in. Lisateave

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good location, superior value, outstanding breakfast buffet

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Excellent very helpful staff, perfect location (very close to main Zurich station and very close to Old Town and Most important Zurich Street), and great accommodation!

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Six of us stayed here for one night for a weekend break to celebrate my 50th. We arrived at the hotel just after 10am after an early morning flight. As it was early we had planned on leaving the luggage and then wandering around Zurich as check in wasnt till 2pm. Out of the 4 rooms booked it was a bonus that we were able to check into 2 of them straight […] away. The reception staff were very friendly and helpful, even arranging for a lovely birthday surprise when we did get our room. Our room was a superior king and we were very happy with it. Breakfast was very good, nice choice of cereals, breads , hot food , meats and salmon. Overall a very nice stay and we would all stay here again Lisateave

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We spent only one night in Zurich prior to flying out the next day. We were upgraded to a beautiful king bed room. The linens and bath products were top-notch and the turn-down service with chocolate truffles were a delightful extra touch. The breakfast buffet served in a sunny, cheerful room had an extensive variety of items for all different tast […] es. Lisateave

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Staff are polite and helpful. They provide anything you need including purchases of transportation tickets and excursions. The hotel is very close to the places of interest and town centre.

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The hotel was nice enough, but the room was so small that there was hardly anywhere to put your luggage. The receptionist was very friendly and spoke English well and said she had given us one of their best rooms. That quite surprised us when we saw the size of it. We were glad we only stayed there one night. It would have been fine if you didn't have […] any luggage. Lisateave

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Found the hotel to be in an excellent location in Zurich. 10 minute walk from the central train station and main shopping strip as well as being a 5 minute walk to the old town area. Rooms were comfortable and clean and the hotel staff were fantastic - went out of the way to help with all of my requests. The staff made me feel very welcome which was […] nice after having already been travelling for a month. Would definitley stay here again if in Zurich. Lisateave

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Friendly, helpful and professional staff from reception to concierge to bar and dining. Room was quiet, clean, and modern. It was all we could ask for and more than we expected.

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Within close walking distance to centre and with excellent connection to public transport, especially central train station. Decor could use a freshen up to give the hotel a more contemporary feel but the staff make up for this by offering good, friendly, efficient service. Twin double glazed windows on the front (road) side cut out all street noise […] but on a downside, offer no opportunity for fresh air, so the room can get a bit stuffy. Overall though, a great, spacious, well maintained hotel in the centre of Zurich. Lisateave

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This hotel is close to the town centre but is obscured by a multiple lane road with heavy traffic. It's quite accessible anyway, and is very good value.

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Hotel front desk staff was very helpful.

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Friendly and helpful staff, a lovely room with a wonderful bed. I didn’t sample the food. Great location. I couldn’t fault it.

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I thought the hotel was excellent for many reasons. It made you feel as if you were in a small cottage and the hotel was extremely clean and the staff was nothing less of excellent. The service was similar to what you expect at the Four Seasons, and specifically Rene greeted us when we got there and gave us a full tutorial of Zurich in 15 minutes. I […] normally don't write hotel reviews, but feel the service as average "Joe's" warranted a great review. Lisateave

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The people at the reception are rude! They do not pay attention to anything you say, it is so horrible for CONTINENTAL HOTEL. they do not even smile, it was our honeymoon, and we did not expect anything, but just a congratulation also could work! We think the behaviour of the reception people is so important, even the locationwas great, and rooms were […] good, but we will never stay there again Lisateave

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We were very pleased with our stay. The hotel is within walking distance to all the major sights in Zurich (even a less than five minute walk to the train station). The staff was very friendly and helpful. The room was clean and the bed was very comfortable (we like soft mattresses, so we were happy with the bed and pillows). The price is well worth […] the convenience, service and cleanliness. Also, internet is included. Lisateave

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My mother and I met in Zurich for the weekend and had a wonderful stay at the Continental. The rooms were very comfortable, beds were great, housekeeping excellent, very clean, location good (walking distance to main railway and the old town, tram stop also very close by), internet service fast and reliable. The icing on the cake, however, was the staff: […] Every single one of the hotel staff was friendly, polite, helpful and warm which made for a truly outstanding experience. Particular thanks to Rene from the front desk for making our weekend so memorable by booking a truly outstanding restaurant for us, and also to Valentina of the breakfast staff for so warmly looking after us. We are looking forward to coming back. Lisateave

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Hotel was well located close to main station, lake and other tourist attractions. Hotel staff were friendly and very accomodating to our needs. Clean and comfortable room. Breakfast highly recommended.

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The hotel is located nearby the main train station. The surrounding is quiet. A few restaurants just next to hotel. The room is clean and very comfortable. One disadvantage is that not much scenery when you look out of the hotel.

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Nice hotel and friendly staff. Just a little walk from the station, but the riverside walk is not bad at all. The hotel breakfast was quite good.

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I stayed in this hotel many times before, and always enjoyed it. Hotel is located 5-7 minutes walk from central station. It is good value for money. Hotel is very close to touristy old city area, but slightly to the side (5-10 min walk), which makes it a nice quite area to stay in. Room was small, but good for one person. Room was clean and in good […] condition. Good service. The only complaint is that breakfast was very expensive, but this is typical for Switzerland, and hotel staff will try to accommodate breakfast options. I recommend to negotiate breakfast into room price, which will be a better deal. Lisateave

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Nice hotel and was close to the Tram and Old Town. Would stay here again.

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Dissapointed with facade of the hotel. Better directions from the railway station would be appreciated. ie. Outside station go to Tram No 11 or tram No 14 . Travelling in the direction of Stampfenbachplatz. Get off Tram No 11 or 14 at Stop Stampfenbachplatz. You will see the Hotel Contental about 200 metres from stop on Right Hand Side.

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Extremely overpriced. Hotel had no bellman when we arrived so our luggage sat outside on the curb of a major road until we moved it ourselves. Room had one electrical outlet located behind a nightstand making it almost impossible to use. Bathroom had no washcloth and when we requested them, we were given very large hand towels and told to use them as […] washcloth since they didn't have any. Requested an extra pillow which took 45 minutes to arrive. Hotel management needs help! Lisateave

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The hotel was ok, but had nothing special to recommend about it. Staff tried to be helpful but seemed to not have answers to any problems. Room was a reasonable size, but a bit dark and pokey. Position was reasonable but not special.

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The only thing good about this place is its staff. Very polite, professional, and helpful. Hotel is nothing like pictures. It is an old hotel and same quality as average chain hotel like holiday inn.

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Having stayed in some beautiful hotels, I was most disappointed with the quality of this one. It is dowdy and the massive collection of wooden furniture in your room is somewhat oppressive, especially when you can't pull the curtains due to a view of a carpark! The female staff at reception were very helpful especially after I made a complaint regarding […] the quality of our bed. They gave us free parking and turndown service to apologise. However, the mattress still looked like a banana due to its age and was very uncomfortable. The proximity to the centre of the city is acceptable and easily within walking distance. I was disappointed with the bathroom which looked like it belonged to a motel; the blinds above the bath where 'caged in' so customers couldn't pull them which is fine except they weren't closed properly and as you took a shower the gaps in the blinds clearly showed the street below and therefore you could be seen. Hugely disappointed with this hotel and would not stay there again nor recommend to friends. Lisateave

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This is my second stay in this excellent hotel, and if I visit Zurich again, I will stay there. Very convenient location. Staff is very helpful, with an exception of one person, who helped but not very eagerly. I stayed during a very hot week, and it was really nice to have that huge bottle of free apple juice from a farm in the lobby!

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the hotel is very nice, located close to the main train station and just up the street from a trolley station. this makes getting around Zurich very nice.

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Great, very helpful and polite, English-speaking staff including concierage. Food was not that great, especially considering how expensive it was, but good restaurants and downtown shops are within walking distance. The tram/trolleys are right outside the front door. Main train station and excursion starting point are within walking distance.

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The hotel is really nice. It is very close to the Central Station so that is very handy. I had a lovely stay and the staff was helpful.

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great hotel, great staff, location could be a bit better but not a far walk to old town

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