Hotel Whitcomb, A Historic Hotel of America - San Francisco

The Rooms are very small with no coffee Maker or fridge on demand theyasked for extra money for the fridge.No thick curtains so you have to wake up with the light.All electric switches are old they need to change .

This Hotel is just fab, Location is great right by Bart, not too far from shopping but unfortunately to room was REALLY small I reserved a Queen but it was more like a full and not much walking room. There were too many chairs and not enough lighting. Plus one of the lamps was broken. Staff was super, very helpful and fast. When we requested more toiletries […] and a roll away bed they came almost right away. It’s a nice place to stay the night and I would stay again but in a bigger room :) Lisateave

if you are a business traveler, do not stay here - i checked in at 10pm and pulled to the front door curb expecting the valet at the front as month SF hotels have - got my bags out, was nearly mobbed by some european tourists as i tried to find my way to the front desk, the lobby is not exclusive to the hotel but in the back of the building-upon check […] in, i was told that i had to pull my car to the back of the hotel for the valet - i drove around 3 times unable to find it - dark and scary alleys in the back - once in the hotel the light at the door would not turn on - i apprehensively entered the room and found a lamp which was full of cobwebs literally! went in to inspect the bathroom because i was already nervous, something nasty was in the toilet - proceeded to call a night supervisor and had the bathroom cleaned, bed linen changed - that was done after 11pm.yes, they "comped" my 35 dollar parking fee but it was a nightmare and would not recommend certainly to any business traveler...awful and scary - but the people that worked there were nice Lisateave

This hotel is terrible. The lobby is deceptively nice, with marble floors and counters. But the actual rooms are disgusting. The tv in my room did not work, the bed was old and bowed in the middle from over use and the pillows were chunks of foam wrapped in a pillow case. And I am pretty sure the bed had bedbugs, but I didn't stick around long enough […] to find out. The bathroom was passable at best. The neighborhood is loud and ghetto. I would never recommend this hotel to anyone. Lisateave

Hotel is historic, but old also. The fitness room was dusty and the equipment was outdated and poorly maintained. Parking at the hotel is $40 per day. Staff was outgoing and restaurant above par. The rooms are adequate but not updated. There is a Starbucks in the lobby. Lots to do in the surrounding neighborhood.

The guy in the front, he is the worst person i've ever met. he does not show any hospitality and is rude (he speaks both spanish and english, looks white). The quality of room is not what you expected, so if you want to make your stay happier, PLEASE choose the other hotel!

No amenities, smells like mildew, old outdated TV, neighborhood full of transients, funky bathroom, Only upside was quality mattress and bedding. This was the "superior room" makes one wonder what the "standard room" is like.

I had a conflict that was most likely created by me. Mistakenly, the booking for my room was set for the wrong dates. In a rush I contacted Hotels.com. My customer service rep worked with the hotel manager to not only correct the dates, but also the hotel manager waived the service fee. Also, when my roommate had increased, they worked together to get […] me into a room that fit my budget. Excellent help all around. Lisateave

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I liked the hotel's location, very nice inside. Parking was expensive and they got my room mixed up. Other than that the service was really nice.

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Great hotel, and super price in SF. Very close to Hayes street and Bill Graham auditorium. Bed was comfortable and clean. Cool old hotel vibe too. Will stay again.

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Hotel Lobby is very attactive and nicely restored. Excellent location for theatre district and access to BART &, Metro cars. Expect lots of homeless lining Market Street.

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Lovely place to stay! Clean and quiet and comfortable. Having BART outside made it so handy to get places. The only downside is the surrounding neighbourhood. There are a lot of homeless people around. I just didnt feel safe walking in the area. But having BART right outside the door makes up for all that. I would def stay here again.

Great location very close to public transport

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Beautiful, quaint, sophisticated hotel. Very comfortable, chic room with fine linens and tall ceiling. Grand marble foyer with oriental carpeting. European feel. The neighborhood cafes were fabulous (heading away from town) and it was a nice walk to the wharf (towards town). Starbucks was downstairs. The employees were either very helpful and friendly, […] or very grumpy. Luckily, there were always friendly ones to go to if needed. I would stay again in a heartbeat. Lisateave

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We had a nice stay. The room was located towards Market street which has lots of traffic and there was some noice but we slept well anyway. We had seen previous complaints from others on slow internet and lots of homeless people. The internet was ok for our needs. We also noticed a lot of people living in the streets in the neighbourhood but found that […] this was friendly and harmless people. There is a nice Starbucks located right at the hotel and superb location close to public transportation. Parking at the hotel is expensive. Lisateave

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the hotel was very nice on the inside, clean rooms and such. the bathroom was very small not really enough room to move around. the hotel is right downtown close access to Pier 39 but the surrounding neighborhood is not pleasant there are homeless everywhere and 1 block from our hotel is an area where you should not be caught at night alone.

The exterior and lobby are nice, but my room was in dire need of an update. The electrical plugs were very scarce and the few that were there did not work. The bathroom was very dated, and not in a good way. The bedding could have used a good cleaning. It's location is in the Tenderloin district of San Francisco, so if you're not already familiar with […] the area, it could be a bit uncomfortable. Lisateave

ROOM WAS VERY NICE,THE BED WAS VERY COMFORTABLE, THE RESTAURANT (MARKET STREET GRILL) WAS OUTSTANDING AND I LOVED HAVING THE BART STOP RIGHT OUTSIDE THE DOOR. THE ONLY THING LACKING WAS COFFEE IN THE ROOM.

Stayed for 2 nights. Bites from bed bugs came up the day I left.

The hotel overall was just ok. Not somewhere i would go to myself again but wasnt horrible. Staff was nice a little short but nice. Its a really old style building and smelled a little like it as well. Room was really small but worked for the purpose. The biggest thing i didnt like about the room was the bed! Hard and not very comfortable. I 've slept […] on couches more comfortable. Again the room worked for its purpose. Bath was nice and water was hot. I've stayed in a lot worse but aslo a lot better! Lisateave

we loved our experience. the room was just like it was on the web site. Th e people working there were every helpful and I liked that we got new sheets each day. I would love to come here again!

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Very comfrtable, lovely room and well appointed. Outside was the Bart underground (direct from the airport) and the F tram car stop outside for the short run down Market Street to central San Fan and Fishermans Warf. Godd hotle and great location and a good price.

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This was our third time staying and we still like it. It's a historical hotel and they have kept it that way and we liked that. The rooms are nice and the bed comfortable. The staff was nice and we love the concierge who is a very well informed person and very down to earth. But best of all we love the location, location, location. You cannot beat it. […] You can take the BART from the airport and it stops right in front of the hotel. There are so many buses that pass right in front of the hotel. You can enjoy a no-drive vacation with no problem. Lisateave

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I stayed with my wife 3 nights , The reception personnels were very familial and helpful. the room is wide , clean and the bed was very soft and restful.the excellent location of the hotel in Market street makes every location in SF is accessible . However, the refrigerator costs 20 Dollars per night . and there is no breakfast , so every morning you […] have to go to Starbucks coffe for breakfast at the enterance of the hotel. In general, in my next visit to san fransisco I am sure that we will stay in this hotel. again . Dr. A.M.E. Kamshosuhi Lisateave

We enjoyed our stay - the location is convenient, the only downside is they charge $35.00 for parking on top of the price of the room.

The hotel is located in the South of Market (or SoMa) neighbourhood in San Francisco and, in my opinion, this is not the place to take long night strolls due to the deprived state of the surrounding streets/shops and the number of homeless people. Having been with children, the proximity to "adult-oriented" show venues was particularly inconvenient. This […] actual hotel has seen much better days in the past: it is clearly outdated and with poor maintenance as reflected by its tatty decoration and passe architecture. While there is nothing wrong with a classic grandiose building, in this case the stains of time are demonstrated by stained carpets, ungrounded power outlets, unavailable (business/guest) services, ... In terms of health and safety, the hotel does require to review its current fire readiness. During our stay, we experienced two fire alarms in two consecutive mornings, and it became clear that their emergency procedures are not fit for purpose. On the positive side, the personnel is in general friendly and attentive with the price somehow reasonable. I guess the moral is: you get what you pay for, but in hindsight, it is not good value for money... Lisateave

Center of San Francisco allows access to everything you would like to visit.

I was surprised to find the hotel in great shape, confy bed and clean for the money so seemed like a great buy. HOWEVER, the internet service was terrible. I was not able to work in my room as I really needed to. When I travel I MUST have good fast internet service all the time, not just when it happens to be running. When I called to complain the desk […] told me that no one had complained so it must be my computer. When I checked out I mentioned it to the desk clerk and he immediately agreed and told me the hotel was in the process of switching carriers because the service was so unreliable! Really! I will never stay at this location again, not because they had troouble with the service but because they absolutely LIED about it. With the truth I could have changed locations, taken my computer to Starbucks for a short term fix. Bottom line I believe the management has told the staff to lie about the service and that is NEVER a good approach. Also, a false fire alarm went off both nights I was there which meant getting dressed and going downstairs and then could not return to sleep. No adjustments to my bill or parking charges were offered. Lisateave

Hotel is in Tenderloin area which heavy with homeless and transients. Poor neighbourhood dining amenities. Two mornings - two early fire alarms (false). No apologies / explanations!

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Nice hotel. Historic but comfortable. Blocks from Union Square, easy access to Muni, BART etc.

Larry, the hotel bell hop was one of the best parts of our stay. He is very friendly and out going and made us feel very comforatable. And went out of his way to show us the beautiful history of the hotel and pointed out good places to get a good meal at a reasonable price. We would have no problem in staying there again, and talking to Larry again […] . Lisateave

The Whitcomb is a nice, perfectly located hotel on Market St., close to cable car, bus, and light rail lines. It's within walking distance of Union Square, the Civic Center, and the SoMa and Hayes St. nightlife scenes. If you're willing to walk a little bit, it's also quite close to Nob Hill, Chinatown, and the Financial District, and even a reasonable […] walk to North Beach and Little Italy. The rooms are on the small side (a few are VERY small), but they are well appointed and clean. If you want to stay downtown, this is a good choice. Lisateave

The location is questionable with all the homeless. Felt a bit unsafe. The Orpheum is right across the street so it is good for shows. The staff did not smile and the room was clean but very small.