Sheraton Suites Market Center - Dallas

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Awesome hotel, I stay here all the time!

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We needed an overnight stay at a hotel near the juvenile courthouse for adoption finalization, so the location was great. Our only complaints involve noise level during the wee hours of the morning when neighbors down the hall were very loud, and our mattress smelled heavily of urine. One more complaint: nastiness around the bottom of furniture. But […] it worked for us for the expressed purpose of our needs. Not likely to stay here again since my wife is easily offended by dirty furniture & urine-smelling mattress. Certainly it's a common issue but other hotels seem to know a better system of cleaning their mattresses. Lisateave

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Reasonable price for nicer hotel. Friendly staff. Excellent breakfast buffet (hashbrowns, eggs, pancakes, biscuits & gravy, fruit, pastries, and more - Note: Breakfast is $15 if not included with room ) The 5 person suite (2 beds and a pullout) was a little cramped but overall we had a good experience. Room came with refrigerator, microwave, coffeemaker, […] balcony two flatscreen tvs, and generous bathroom. Highly recommended especially for events located at the Hilton Anatole convention center. This hotel is just across the street. Lisateave

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hotel location good

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I stay at this hotel every time I'm in Dallas I love it the only thing I hate is the parking other then that I love this indoor pool restaurant nice staff just wonderful

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Ive had better experiences with this hotel so I was disappointed this time when the toilet overflowed and the sink stopped up. Hopefully just a bad room because I like the rooms and location.

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We rested well, but the layout of the suite was cramped with the bed directly against the wall. The breakfast in restaurant was not complimentary and was way overpriced. $14 for fruit. Wished I had gone with Embassy Suites.

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They did not allow us to check in until 4:30?? It was not ready yet:/

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The room was bigger than expected (2 queen beds and a sofa pull-out), the bar had great food & service. The consierge were extremly helpful (Elin?) and the beds were comfortable!

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The indoor-outdoor pool is gorgeous and it opens at dawn -- then a fabulous breakfast buffet with grits, sausage and fresh fruit. This hotel is close to museums and the friendly staff helps you get oriented, On my next trip to Dallas, I will stay there again. Barbara

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Family of four, stayed the weekend and enjoy very well. Breakfast was excellent included in the stay, in fact, everything I ordered was reasonable for the price. There is paid parking around $7.00 something. But over all the rooms was extremely clean and the service was good. I stay there again.

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Very comfortable stay. Welcoming personnel. The only absence of shops with daily goods around. But it is common for Dallas.

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Hotel staff were friendly and helpful. Cabs were readily available at the entrance of the hotel. Rooms were clean and modern. Great hotel for the price! BONUS, pets stay for free!

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I really like this hotel as it is close to the Design District and it has a great room layout and great bedding. I was very pleased with this hotel.

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The bed wasn't very comfortable and there was mildew in the shower which is a pet peeve of mine! Overall the hotel could use a remodel, it's looking old. I'd classify it as a 2.5 star hotel, not 3.5.

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Great hotel, loved the layout of the suite. Will definitely look for more Sheratons to stay in.

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Our check in was bittersweet. The first man to greet us was very friendly. Unfortunately, there was an error. A second man came to help. He never acknowledged us.   At the beginning I had mentioned my Starwood card for points. I told him I had trouble activating it, and the nice man said he'd help me. During all the confusion, he forgot. So I mentioned […] it again. The rude man said "You can't use it since you booked through Expedia." He speaks?! I told him I'm aware of not recieving points for the booking, but what about for any in hotel spending? He says"Oh, you wanna do that?". Of course I do! I still don't know if it worked. The first man apologized and thanked us again, and off to our room we go.   I chose this hotel because of the closeness to the American Airlines Center. Also, to accommodate friends. The room was perfect! Roomy and comfortable. Beds were cozy. It was just great for us and our friends to relax! Location is great for going to a game or concert.   The room service was good. It was just a shame that we waited for awhile before they told us of being out of an item. But the server was friendly and the sandwich was tasty.   The lobby and lounge area were elegant. The indoor or outdoor pools were cool! Nice and clean. Any staff we ran into (other than the rude man at check in) were just lovely. I will definitely be back!  Lisateave

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I really enjoyed my stay here. The location was great. Breakfast was awesome. Will stay again.

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Would stay again!

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This was the best hotel we have ever stayed in. Clean, great customer service, comfortable bed, and close to everything we wanted to do. Are big plans was the medieval times dinner and show. And it was only a parking lot away we walked to the show.

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We went to Dallas to see family and watch a hockey game. Unfortunately, I had gotten food poisoning two days before the trip and was still feeling sick while we were in Dallas. I spent most of the trip in the hotel room. The beds are so comfortable, the room is clean, and the staff is very friendly.

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Great

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Good place to stay for two nights. But get a room away from the front where you can hear music all through the night. But when told of it the next morning, they did credit me $25 for lunch the next day.

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Only one elevator was working and we had to use the service elevator which was disgusting.

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I had a very comfortable stay. The staff was extremely helpful and the room was excellent.

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Bed was very comfortable.

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Hotel restaurant has a good breakfast buffet. However, we ate dinner in the restaurant the night before and it was hit and miss on the entrees. Overall, the service at the hotel was great and we will definitely stay there again! If you are going to an event at AA arena, they offer a shuttle to arena which we found to be very helpful.

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Rooms had blood in walls! Very nasty! Will never return!

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This is our 2nd time staying here. For the price you cannot beat the price and location near Uptown/Downtown Dallas. Since we have two toddlers, the suites with separate rooms are very important to keeping somewhat regular sleep patterns and less fussy kids on a weekend trip. Hotel is well kept (our room this time had some trash in it when we arrived), […] has all the amenities of higher priced hotels (room service, bar, indoor/outdoor pool) and the staff is always very pleasant. Lisateave

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They have made an attempt to update an aging hotel. The staff couldn't have been better from the breakfast buffet to the front desk. The rooms were clean and it was great pricing including the free breakfast buffet and free wi-fi. Even though there was a crowd of teenagers there for a volleyball event in Dallas, I didn't hear a peep out of them.

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I was coming to town for a 1/2 marathon and the check in clerk allowed me late check out so I could come back to the room to clean up after the race. That was a wonderful plus for me.

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Room was nice, comfortable bed. kind of on the small side. Hotel could use some maintenance but nothing major. No real complaints for the money.

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Convenient if you are going to the market center

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Thank you so much we had a wonderful stay

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Staff was amazing, shuttle to Stockyards on time and safe. Will stay again and again.

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