Embassy Suites Philadelphia - Airport - Philadelphia

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Friendly Staff, great breakfast

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The staff makes all the difference and you couldn't ask for a better group of people. Made my first visit to Philly a pleasant one. I would definitely stay there again.

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I was surprised not to hear any airplanes, being so close to the airport, and enjoyed the free happy hour and full breakfast that was included. Unfortunately, when I returned to my room one evening, the door was ajar. Not sure if the cleaning staff was there, I called out, but there was no one in the room. A big security issue. I brought this to the […] attention of the front desk, but they just said "I'm sorry" with no other follow-up. Also, no free wi-fi here, a big draw-back for business travelers. Lisateave

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The suite was clean and just comfortable, I have not one complaint. It was Penn relay weekend and they were booked but I had no problem with check-in or anything. Very Professional.

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the sofa bed mattress was terrible. Otherwise it was great

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I really enjoyed my stay. The staff were very friendly and helpful day and night. They were informative about the surrounding area and went out of their way to make our stay pleasant. The cook to order breakfast/buffet was really good and the bed was comfortable. The 10pm curfew for unaccompanied minors was appreciated. Just wish they didn't charge […] for internet access and the snacks at the manager's cocktail hour left a lot to be desired... but hey it was free and I don't drink so I probably bothered me more than most :) All in all nice place and will gladly stay there again. Lisateave

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We have stayed many times over the last six years and the hotel and its service have improved drastically! Love the new signs about quiet times.

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This hotel is 10 mins driving from PHL. However, taxi are not available for you until 6:30 am. On the other hand, the shuttle bus to the airport can only take 13 people every time, and it needs to take 20 mins to sent every one to the right Terminal.

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The room and hotel were fine, however the hotel was full of some teenage dance thing...of course, afterward, they were SHOUTING outside the balconies that surround the interior of the hotel (a terrible setup even if obnoxious teens not present).

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The hotel was amazing. Beautiful and spotless and the suite was huge. Thank you!!

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It was great my family and I felt welcome and the staff was great, very helpful and helped us with everything we needed. I highly recommend the Embassy suites to all my family and friends.

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it was nice i loved it

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This is a beautiful hotel. However the bed was like sleeping on the floor. Very uncomfortable. And since each room faces the atrium, there was an abundance of noise from children playing in the courtyard. I would not stay here again.

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Very close to PHL airport. Room was decent. Cooked to order breakfast was very good. Would stay here again.

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I loved it so much, we will be back soon

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We arrived very late (near midnight) and called for the shuttle to arrive...it took close to an hour for them to get us. On our second stay (we were leaving very early in the morning) the sleeper sofa was broken...they did give us a second room. We kept our rental car as we did not want to depend on the shuttle getting us to our plane on time.

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Spacious rooms. Dated public areas. Full-throated singing and blasting radio by cleaning staff at 9:30AM is likely to bother people in neighboring rooms who are either sleeping or working.

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From now on this will be our go to place while staying in Philadelphia! Excellent service, very nice hotel, great breakfast buffet, and very family friendly.

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For the Location I thought that this would be a five star experience. It was 1 star nightmare!!!!!!!!! We had to pay $7.00 a day for parking. The television in the main part of the suite was out for repairs! Kids everywhere!!!!! The managers buffett reception consisted of popcorn and a drink. To top it all, when we arrived back at the hotel about 11:30pm […] the parking lot was so filled that we had to park on the grass. BAD! BAD! BAD! Lisateave

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It was a nice hotel, and very close to airport. Room was very nice. Hotel restaurant was so-so.

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The hotel itself is very nice. The problem is the shuttle service to and from the airport. When we arrived we were told the shuttle runs all the time- only 5 min- and we don't need to make reservations. Not true as we learned the next morning. We almost missed our flight. Upon return, we had to wait 1hr 20 min for a shuttle in the freezing cold, even […] after numerous calls by myself and the other angry passengers that fell for the same park for free deal. The hotel obviously does not have a shuttle constantly running. We watched the shuttles of competitor hotels looping by six and seven times before we even saw one Embassey Suites shuttle. Such a gimmick! Not worth the stay. Lisateave

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We had a great time. Everyone was so nice from the front desk to the maintenance person to assist with my key to the door. The breakfast was great and the room and the hotel was very neat and clean. My family enjoyed the pool and the gym. Thank you

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We had a great time. We have decided to return on my birthday April 26-28 with the whole family. All the employees from the front desk to the maintenance person that had to assist me with the my key did an excellent job. The best parts of the trip was the pool, whirlpool, gym, the free breakfast each morning. We had a wonderul mini vacation and we will […] return. Keep up the good work and making your customers free special. Lisateave

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The only negative thing that I can say about this place was that the restaurant tables and chairs can use a makeover. The table we sat at for breakfast and dinner needed repairing and the seats we sat in could also use a makeover. Other than that, we had a very nice evening. There is also a nice bar that you can sit and have a night cap at. Overall....very […] nice! It is also close to the airport. The shuttle service and breakfast was also included! Lisateave

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Great happy hour and great breakfast. Very convenient location near the airport. Hotel is well maintained and staff are friendly.

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Great place to stay near PHL. Food and drinks in the evening. Good breakfast but I left too early. Be sure to set your own alarm because they forgot my wake-up call. No plane noise either.

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Nice courtyard atmosphere with lovely complementary buffet and free hot chocolate and water in the lobby. Spacious, comfortable suites. We didn't want to leave. Excellent courteous service.

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This hotel was remarkable from the start of the trip in the lobby. The inside of the hotel is beautiful with ponds and lavish decor with a classy restaurant. The staff was very kind and helpful giving us extra keys for the room and complimentary parking and drinks at the bar for New Years 2013. The room was very spacious and clean, not to mention this […] hotel was cheapest for what you got in the city in New Years. The overall experience was superb and I would suggest everyone to stay here. Lisateave

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I would never stay there again, or recommend that anyone else stay there. It is rundown and shabby and not very clean. There is only one door to go in and out of, so you always have to walk as far as possible to get to and from your car. And for an airport hotel, where people are coming in at all times, there are early hours for the bar and restaurant. […] We checked in at 10:30 p.m. after flying for 5 hours and the bar and restaurant were closed. We had to go searching the whole area for a place to get a drink and a bite to eat and it wasn't easy. Plus it was cold. How can an airport hotel close it's bar before 10:30 p.m.? It should be open at least until midnight, and probably later. This was a very bad experience and I couldn't wait to get out of there. Lisateave

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Nice to have a suite and connecting rooms. Good breakfast and coffee. The staff were very friendly.

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I stayed at the Embassy Suites with my wife for only one night (12/2012) Its a nice, clean and friendly atmosphere. No complaints whatsoever everything within the suite was in working condition and of a good standard. Definitely would recommend to friends & family.

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An excellent value especially if you're leaving your car

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No real cons about this trip, property is located across the highway from the airport. Not much in the neighborhood to do but options are 15 minutes away. Staff was very helpful, only issue was when the housekeeping manager entered our room when I was in another room and my GF was coming out the shower - but before I could react they bought gifts (candy […] basket, drinks, apologies) to the room. Lisateave

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1st class service. Loved my stay. Next time I'm in Philly I will stay here. The breakfast is the best.

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Quality of service

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Very convenient for the airport but the hotel shuttle runs only every 30 min. Obviously, every 10-15 min would earn higher marks. What about that Mr. Manager?

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Great stay for an early flight. missed free breakfast. went hungry and could not get any coffee at hotel!

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Great location if you need to be close to the Philly airport. However, we forgot how NOISEY an Embassy Suites can be on the weekend. So many large gatherings on Saturday night that it was impossible to sleep or even watch tv in the living room of our suite with all the noise in the restaurant/bar. Also, one of the beds was horrible with broken springs […] and was a giant lump on one side. Service in the restaurant was super slow towards the end of the night. Lisateave

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