Luxor Hotel and Casino - Las Vegas

I expected Luxor to be a much better stay, while the location on the strip was good, the hotel experience was not. The staff was unfriendly, room service was costly and took almost an hour and a half just for a sandwich. I also found a piece of chewed gum on the floor next to my bed. Next time I believe I will stay in one of the hotels more toward the […] middle of the strip, like Planet Hollywood. Lisateave

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Hotel is superb, and most unusual (pyramid), and lobby, casino, bars and restaurants are top-notch. Room was clean and nice, but not luxurious.

Relaxing and enjoyble with great food and fun

April 2012 We had an terrible stay in the Luxor Hotel, we stayed with 4 persons in 4 rooms, cockroaches everywhere in bathrooms and bedrooms, we stayed 1 week in the hotel and the beds had no fresh linnes in that week. The internet connection was not working however we had to pay 15$ a day for this. We stayed on the 2nd and 3th floor, the rooms on the […] 2nd floor where ment for handicapped people and the view to a concrete wall or cooling machines in front of your wiindow. The rooms should be refurbished already 6 years ago! The noise at night was so loud that you could hardly sleep, Rooms where situated above the rear entrance, fighting and drunk people almost every night and no security. Lisateave

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excellent

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it was great, the woman that checked me in was awesome

Dissaponited... our room was booked way to far from the elevators and when asked to move they said to call the next morning. Our room was old and killed a few roaches on the table. The a/c didn't cool the room good very low air flow even on high... not staying here next time.

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Kinda a letdown. The elevator vibrated more than the roller coaster @ NYNY! It truly was a scary ride up elevator 4B. My room 14014 had spider webs in the windows, peeling wall paper, no control knobs on the HVAC unit (that was set to coldest) woke up in the middle of the night freezing! The staff did bring me 2 blankets @ 130am very quickly, that was […] nice. The fan in the bathroom was very loud and annoying. Overall, the property is just starting to show it's age some. Lisateave

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Hotel needs to maintain elevators. They are scarey. Also long lines to check in.

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Employees were very friendly and helpful. Room was pretty tired, both A/C's didnt work when i arrived and i had to wait 3 hours for someone to come fix them. No wireless internet, did have wired internet but not in a convenient location. Elevators were noisy, some of the cal buttons on the floors didint work. Casino area pretty worn out, looked like […] some construciton going on so hopefully they are going to make some much needed upgrades Lisateave

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Great stay for both us adults and our two teenage kids. Very enjoyable.Beds were clean and very comfortable. All good.

The clerk Michael Hunt told asked me if I had any relatives or friends I could stay with here in Las Vegas because my room was given away. I told him no and how can my room be given away because I had already paid for it. He continued on as if he had not said anything completed the check-in process. He did not say he was sorry for the mistake or anything. […] I felt the whole experience was bazaar! I did call to speak with a manager and did not get a call back, I felt disappointed the rest of the night!!! I would not stay there again because of poor customer service. Lisateave

Requested a non-smoking room. Unfortunately the designed of the Luxor is such that all the cigar and cigarette smoke (allowed in the lobby and casino area directly beneath rooms) drifts up and is sucked into the room ventilation systems. The first night I woke up at 2 a.m. thinking my room was on fire! Throat was sore, pillows smelled. Three nights […] that I might as well have been sharing the room with a smoker. After traveling home, I unpacked only to relive the smoke smell on all my clothes and luggage. I won't go back to the Luxor for sure! Recommend another hotel for non-smokers. Lisateave

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No refrigerator, no coffee maker, long walk to room

Enjoyable stay, though the room rate increased on Monday morning, due(I was told) to a convention being in town. I thought there were ALWAYS conventions in town; it's Vegas, after all!!! Other than the minor inconvenience, and the occassional peeling wallpaper or expansion of rusting steel reinforcement here and there, the Luxor still provides a decent […] hotel for the price. And, there are numerous specials and comped drinks etc. to offset the 'resort fee' of $20 added to the daily rate...no real surprises. Lisateave

This hotel is an architectural wonder. The Luxor offers an entire array of services, restaurant options, gambling, night clubs, and shopping. They also have the BEST penny slot machine "GOLDFISH"! If you do stay at the Luxor and enjoy a little gambling action, check out this slot machine!

It was a memorable trip, love our room and super like Luxor . The only thing is that really didn't like the housekeeper we put the privacy note in the door and they keep knocking and calling on the phone. Then she was taking the trash out of our room she left the door wide open. Other than that I love our room and our stay at Luxor .

I have really enjoyed very much and made my stay a remembarful one also liked the food variaty in the buffet . Thank you very much and hope to come back and stay in Luxor and will not hesitate to recomand my family and friends to stuy with your hotel. Keep the good service.. Thanks agine.

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I like the hotel overall, but the queen size beds are small more like a Full size bed.

My wife has a medical condition where she has to keep her medication refridgerated, Your cost to us $25 a day for a portable. Found beer bottle caps under the table. You spend $190 on a steak dinner at the tender and the $15 plate 0f Veggies were cold, took some steak back to room no Microwave to warm it up? Not once were we asked if we needed help […] with our bags? I am sure you won't post this if even read it. It was our 40th anniversary the next one will be at the comfort Inn. Lisateave

The hotel architecture is very unique but the hotel maintenance is lacking. I noticed creaking glass front doors, broken furniture in the room and surly staff. Was in Vegas for a conference at another hotel and could not get another night at the same hotel so had to move to Luxor. Overall, would not come back - there are better options available.

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The hotel was clean and comfortable. The check-in had long lines with little explanation given. We had a $35 food credit with our reservation but was not told at what restaurants and how to go about using it. We also were not told about the M-Life card benefits until after we gambled for awhile. Those credits and our show tickets could have gone on […] it if we were told at check-in. The hotel elevator was a bit touchy too. Sometimes it would freeze on a floor or not allow you to push your floor button (even when you put your card in). A lot of walking to go to sightsee at other hotels. Lisateave

Although I only paid for a deluxe tower room, I must have been upgraded to a tower suite. The suite was very large and spacious with a floor plan similar to a suite at THE Hotel at Mandalay Bay. The furniture is a bit dated but still comfortable. The only complaints I have about the room are the poor lighting, especially since this room had windows […] that face north, and no wireless internet. I can understand the poor lighting since most hotels use fluorescent lights nowadays, but no wireless internet? This was a work related trip and the laptop I brought was my Macbook Air, which doesn't have an RJ-45 port. If I had to do any work on my laptop, I was told that there's a Starbucks nearby with WiFi. And if I really needed to work in my room, I was considering heading to an Apple Store or Best Buy to purchase an RJ-45 to USB dongle. Luckily I was able to get any work I needed to do done on my phone and using the WiFi that was provided at the training seminar I was attending. Lisateave

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This was my first time in Las Vegas on the strip and first time staying at The Luxor/Casino Hotel in Las Vegas Nevada. The hotel staff was very helpful and courteous. Unfortunately, I thought that I was getting a refrigerator in my hotel room, but did not have one in my room. Speaking with other guests who stayed at the Luxor at the same time as me, […] I was told that they did not have a refrigerator either. This made it very hard to bring food back to my room after trying many of the fine restaurants and buffets along the strip. I spent alot of my time in the Luxor Casino, Mandalay Bay shoppes, and the Luxor's pool though. Please add refrigerator's to the rooms and I would consider staying at the Luxor again!!! :) Lisateave

Everything you want in a hotel except the self parking could be easier to access from the elevators.

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Our bathroom was dripping constantly (boink boink boink), the carpet outside the room was wet and moldy. Shower handle broken, no tub. Elevator is disorienting and key card activation is wonky, everyone in elevator we met had problems getting it to work.

Loved it there they even upgraded our room at no cost !!! Thanks

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There is a long line for check-in. Wait at least half an hour. The resort fee is not included in your charge from Hotel.com

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Good hotel for the money. It is showing some age on the furniture, but has great beds, is very clean, nice staff at desk and very nice staff in the restaurants and bars. Needs a bit of updating to come up to the other hotels on the strip, but definitely costs less than Mirage, Manadalay Bay, Monte Carlo and others.

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