Mercure Düsseldorf City Center - Düsseldorf

On arrival we were upgraded to an apartment so can only comment on this and not a standard room. The apartment was very spacious, two TVs, coffee making facilities separate WC and shower/bathroom. Only three apartments on each floor so very quiet and comfortable. Hotel was in a great location and easy to get to the shops and train station which is why […] we had chosen to stay here. Would highly recommend. Lisateave

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I stayed at the Mercure for 5 nights, attending a conference. It was an overall very good stay. I was on the 6th floor and the room was very quiet. The staff was professional and all spoke a very good English. The only things I would recommend is for the hotel to include Internet (this was an additional charge). The breakfast was also very good, but […] was also an extra (and a bit expensive). I recommend this hotel and would likely stay there again in the future. Lisateave

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We only stayed here one night, however we were extremely impressed by our room. It was huge! The shower and bath was amazing as well. Massive! I think we got the family room. One thing I would fault is that the duvets for the beds are a little short, especially for taller people. I'd include some extra blankets in a cupboard next time, just to accomodate […] those of use that have feet sticking out the bed. Overally though, this hotel is really, really impressive! The hotel is also within 200m of the main train station. Therefore there's plenty of restaurants etc in the surrounding area. Lisateave

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The hotel is pretty shop worn. The heating system is radiators which take a long time to heat up the room. Breakfast was quite good though.

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I asked for a lower floor room, but was allocated the 6th(top) floor. Very good location if arriving by train, and well insulated from traffic noise. Very expensive bar prices - over 4 Euros for a small beer.

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Good location in the city center, away but not far from the train station of Duesseldorf. Except that breakfast charge of EUR22/pax is on the high side. Room is perfectly clean, but without air conditioner functioning properly in the summer this could be a tough choice for those who likes a cold feel.

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This is a nice, clean, basic hotel close to the railway station, but also within walking distance of some of the city's attractions. The room was small, but efficiently designed and was ok value for money. My only disappointment was in the service. I think the hotel had their "C-team" on duty most of the time. Minor annoyances, but they add up: 1. […] On check-in, I asked the clerk if there were any bicycle rental places in the city. He said "No, there aren't." This was patently incorrect: a subsequent quick check of the internet showed that there is at least one bike shop that rents, and also there are stands of public bikes to rent in various locations in the city. The clerk should have said "I don't know, I will ask for you and let you know." 2. The same clerk had to scrounge to find one basic city map hand-out to give me. 3. When I arrived at the room, I realized that I didn't have any wi-fi code. I called down to the desk to ask and this time another clerk told me that I had to follow the log-in instructions on the screen. When I asked her if I could put the charge on my hotel account, she said "I need a signature". I said, "Ok", I can give you one, can I please have the code? She repeated "I need a signature", without either offering to bring up the form to the room or ask me to come down to the desk. This was rude. 4. The coffee maker didn't work. 5. The bedside light was burned out. Surely the hotel has maintenance people who check these things out? Lisateave

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Very Nice & Modern Hotel & Very Very Nice , Clean , Modern & Comfort Room

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first they gave us a wrong room; instead of a room with single double bed they gave us one with two single beds. when i told them this was not what we had paid for they scrambled to give us another one but the room was not very appealing so we ended up staying in the first room. the rooms are stuffy a bit and the hallways have this strange carpet. in […] retrospect i thought we could do much better in the nearby hotels for the same price. one good thing: the water pressure is amazing! Lisateave

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The hotel was in a convenient location to the trains and to the old town of Dusseldorf. The breakfast is very expensive at 22 Euro so I ate out at a German Bakery instead.

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I got upgraded to the apartmenthaus part of the hotel, so I can't speak to the "regular" rooms. The apartmenthaus I got was basically an apt-- and it was amazing. Brand new everything, great layout, beautiful furniture, extremely clean, a separate upstairs working area / living room. If you get this part of the hotel, I would highly recommend it. The […] only bad thing-- and this might be a deal breaker for many people, was that I saw a mouse in the hotel restaurant. I would have checked out had I not been in a farther-away, brand new apartmenthaus. Lisateave

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Fantastic hotel appartments - excellent service!

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We stayed in Dusseldorf for two nights before Christmas. The hotel is in a good location for the shops and restaurants. The room was fine, a little on the small side, but clean and comfortable given that we didn't stay in it much. The hotel staff were very friendly and helpful. Breakfasts were very nice as was the dining area. I would recommend this […] for someone visiting the city looking for reasonably priced accommodation for a few days. Lisateave

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The room , although small, was clean and functional and met my needs for this short stay. The quality of the cuisine in the restaurant was very good. My only complaint was the quality and availability of hot food at the breakfast buffet. The food was cold and some items were empty and not replenished despiote asking for them to be. So I effectively […] paid for a cup of coffee and a croissant. Lisateave

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Was nice to be able to use computer facilities incl printer. Room was clean and fresh. Was dissapointed that a 'double' bed was 2 single beds pushed together with 2 duvets.

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On arrival I was met by nice friendly smiling staff, The same was on my departure. The Hotel is in a persfect situation to access all of Düsseldorf. Modern flat screen tv of good size in the room. If anything I had an unattractive view - but then I didnt go there to sit and stare out of the window!

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I had a single room which was very small. And I mean "very". I had to open the bathroom door to be able to dry my back to save punching the door or the wall. Nuf said.

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Quiet, excellent breakfast buffet, smallish rooms. Recommended.

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Apart from having only 1 dressing gown, hotel was satisfactory in all respects. We were put in an apartment, which was spacious and comfortable, despite being reachable only through the garage!

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I spent almost 3 weeks in Germany and Dusseldorf was the last stop of almost 10 cities. I only get 4 or better star hotels and always close to the action, but in this case, this was the worst of all the hotels in this trip to Germany. It was not a terrible hotel but definitely not a 4 star hotel (under the North American standards). It was a good price […] but it is in bad shape, many areas still smell like a smoking hotel, the front desk is friendly but never enough. The area is close to the Old City but too close to the rough area of the city. Avoid if possible. Lisateave

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I travelled to Dusseldorf with a group of 24 people. Everyone of the group were very impressed with the hotel. The reception staff were very efficient and courteous. The hotel is spotless and rooms are comfortable albeit a bit on the small side and the bedroms were extremely hot and air con did not seem very effective. The breakfast was outstanding, […] with freshly made omlettes, waffles and crepes made to order. The bar is a little on the pricey side in comparrison to bars in the altstadt, with a lovely outdoor seating area. We thoroughly enjoyed our stay and would have no hesitation in recommending it. Lisateave

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The whole experience of the days spent in the Mercure hotel I found near on perfection.... good quality hotel, service, location. Could not have asked for more.

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This is a very good hotel and recommend it. The price is right for this hotel otherwise i wouldn't have book it. Staff was great and their english was very good. Close to train station and walking distant to shopping city. I would stay there again.

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A pleasant Hotel. Very well run. Clean and comfortable. I was on a business trip but also wanted access to city centre. This hotel was ideal for both. The hotel is very close to the underground with a direct link to the Airport.

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Hotel was lovely, great location to the train station but a 15 min walk into the main shopping district. This was a short shopping trip for just my husband and I to enjoy quality time without the children, and we had a wonderful time both in the day shopping and in the evening trying out the local bars and resturants!

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excellent hotel,clean and bright. staff friendly and spoke english restaurants nearby were excellent,hotel bar also had good menu

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Clean and big room with a very nice breakfast buffet. Booked it mostly because it was close to the railway station. Walking distance to almost anything in Duesseldorf.

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En helt igennem rar oplevelse

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Jeg havde en blandet oplevelse (forretningsrejse) med en ikke virkende minibar (blev ikke oplyst om dette før jeg var på værelset), ingen mulighed for skift af værelse. Da jeg typisk benytter meget tid på værelset til arbejde i forbindelse med mine rejser, var dette yderst hensigtsmæssigt. Jeg måtte endvidere igennem flere opkald og diskussioner med […] receptionen, før de indvilgede i at bringe drikke varer til værelset til samme pris som minibaren.Værelset (enkeltmandsseng) var småt men ok. Lisateave

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Service at the reception was poor. Service at the reception was poor.Service at the reception was poor.Service at the reception was poor.

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Hotellin vastaanottossa eikä honeen opasvihkosessa kerrottu sanallakaan minkä hintainenaamiainenon. Hintaa eikerrottut edes aamiaishuoneen edessä olevalla tiskillä. Yllätys oli suuri kun poistuimme hotellista. Yli parikymppä per henki oli korkea hinta kutakuinkin normaalista aamiaiseta jollaisia löytyy jo suomen korpihotelleista. Palvelua oli turha […] odottaa. Kahvin joutui hakemaan itse automaatista. Viereisiin pöytiin oli kannettu kahvipannuja. Autohalli oli hyvä lisä, toki melkein parikymppiä vuorokaudelta tuntuu hieman korkealta. Viereisessä parkkitalossa vuorokausihinta kolmannes hotellin veloittamasta hinnasta. Lisateave

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Asiallinen hotelli lähellä päärautatieasemaa. 4,5 tähteä on kyllä keksitty itse. Tavallinen turistiluokan hotelli

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Supert hotel med veldig hyggelig betjening! Ville definitivt valgt dette hotellet igjen!

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Bodde på et lite singelrom som hadde det en trengte bortsett fra gratis internett. Det var mulig å betale ekstra for, men hastigheten var elendig. Dette er etter min mening alt for dårlig på forretningshotell. Sentralt, rent og ryddig. God frokost, og frokosthallen hadde lang åpningstid.

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Prima hotel op een goede locatie. Kamerprijs heel redelijk. Prijs voor een ontbijt aan de hoge kant. Wel heel erg warm in het hotel,dus meteen verwarming uit op de kamer en de ramen open.

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Niks op aan te merken! Goed centraal gelegen, vriendelijk personeel en het hotel is goed verzorgd. Bewaakte parkeergarage van het hotel bevindt zich aan de achterkant van het gebouw.

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