Bristol Palace Hotel - Genova

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The hotel lobby is absolutely stunning! It was easy to find. We had a car, and was thrilled that the hotel parked the car for us in an off site lot. It saved us the inconvenience and stress of driving around and finding the lot ourselves. When we needed the car to take a day trip they only required a 15 minute notice and had the car waiting for us out […] front. This was much appreciated! The hotel was convenient to old town and the aquarium-which should not be missed. Breakfast was a generous spread with lots of choices. Dinner at the restaurant was average, but nice to have the convenience. We had a "family room", which was very large, especially considering European standards! Lisateave

This beautiful hotel is located in the heart of the city. The rooms are big and comfortable. The price is excellent and right next to all the shopping. The breakfast was perfect way to start your day in Italy. I would go back to this hotel every time I stayed in Genova!

This was a gorgeous hotel in the heart of Genoa near everything. the staff was professional and friendly. I highly recommend staying here while in Genoa.

The room and hotel were beautiful, the staff was very friendly, spoke perfect english and very helpful. Located in a shopping area, you were still only a short walk from dining.

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If you need an Internet connection, the Bristol may not be for you. According to other guests, the Internet was unreliable. It never worked for me and when I tried to talk to the hotel about it, the staff were difficult. The assistant manager would not let me finish a sentence and was very rude. A smile or "I am sorry for the inconvenience" would have […] gone a long way, but I had neither at the Bristol. In frustration I checked out of the Bristol and moved to the Continental where I have found friendly folks and a working Internet. Lisateave

Perfect location. Close to tourist sites, metro, shopping area and restaurants. Staff are very friendly and helpful. Will definitely recommend it to my friends.

Excellent!!!!!

The rooms are very spacious and quiet. The decor is probably from the early 20th century but well maintained. The bathroom was huge and well equipped. We had a room with four separate twin beds and still had plenty of room to move around. They offer an elaborate breakfast until 10:30 am and this is particularly convenient. The staff are very courteous […] and helpful. It is very close to the Metro station at De Ferrari and 10 min from Genoa Brignole. The shopping areas are also very close. Very convenient location. Lisateave

This hotel is very beautiful. Yes, it is older as some have mentioned, but it is a great value. It is one of the nicer hotels I have stayed in in Italy. The staff was very friendly helping my friend with some minor first aid issues. It is in a nice location, very close to the beautiful fountain. About a 10 minute taxi ride from the train station.

Great Hotel, good location, comfortable rooms, need to do some work on the plumbing (radiator leak) and on occasions the breakfast buffet ran out of things. I'd come back

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The Bristol must have been a stunning hotel in its heyday. It is tucked in among retail space in the architecturally stunning arcade that runs along Via XX Settembre. Even the terrazzo sidewalks outside are lovely. Inside is a high-ceiling lobby and a beautiful oval spiral staircase with marble steps that curves up six flights to a stained-glass skylight. […] The service, however, was dismal. No one offered to help with our luggage when we arrived late in the evening. One staff member, noting the struggles of my petite female travel companion with her heavy bag, asked if she needed help, and then obliged by pointing the direction of her room and walking away! Telephone service using the room phone for local calls was generally unsuccessful, and don't expect the staff to help you make any calls or reservations. My room was nicely proportioned with a high celing and tall windows, and the bathroom was recently renovated, but the decor was a drab mishmash of a cheap-looking bedspread and upholstered headboard, cheap-looking light fixtures, some nice throw rugs from Azerbyghan and a serviceable Deco-style wardrobe, presumably from better days. The location is a conventient walk to Via Garibaldi. Lisateave

To preface this, I travel quite a bit for both business and pleasure. This hotel is situated on the main drag of Genova and is extremely noisy. The hotel management is oblivious to complaints and has an attitude that guests should be honored to stay at the "palace". As an example, one morning the water from the bathroom sink began to foam. When I called […] to complain they said "there is a slight problem with the water filtration system". When I asked if it was drinkable the response was "I think so". How long was this to last? "I don't know". This was typical of the attitude I encountered at the "Palace". This may have been a good hotel in earlier years but is obviously living on its old reputation. For the price I would stay at the Bently which was the second hotel I booked in Genova after leaving the Bristol. Lisateave

Rooms are large and quiet in spite of being in the middle of town.Front desk personnel efficient but not that friendly, but then, we did not have much contact with any of them Found prices at the bar very high.

Hotel has no non-smoking rooms,. First reeked of cigar with burn holes in the bedpost, but reception was kind and understanding to give me a new one. Decor is semi-clean, old world classic, but run down. Breakfast is excellent. Location is excellent for walking into old town centre.

Despite the fact that there was an option for non-smoking rooms, the manager said that there was no difference between smoking/non-smoking room. Therefore we had to sleep in a smoking room, with a bad odour. Moreover we booked a double bed and we got 2 twins! At night we asked for two extra pillows and the manager said, after 3 hours, that there were […] no pillows left in the hotel!!! The staff did not care about our problems!! They were completely indifferent and rude! Lisateave

Hotel ist groß und sehenswert, Lage sehr zentral und daher für Stadterkundungen gut geeignet, Austattung ist etwas in die Jahre gekommen, aber technisch und von der Sauberkeit in Ordnung

tres bon hotel situé en centre ville sur une belle avenue shopping facile musées à proximité et très pres de l opéra Carlo Felice.

Hotel di grande fascino, scala scenografica e sale belle époque. Camera grandissima ma bagno e arredi vecchiotti. Ottima colazione. Pulizia discreta. Posizione strategica. Ristrutturato e con arredi nuovi sarebbe magnifico!

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Tutto bene, dovrebbero fare delle convenzioni con i parcheggi limitrofi

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très bien situé accueil agréable

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hotel central, accueil chaleureux, petit dejeuner copieux et delicieux, parking avec voiturier un peu cher mais très pratique,très agreable sejour

Nachteilig für Gäste mit Autoanreise: grosse Schwierigkeit, einen Parkplatz zu finden. Die Preise an der Hotelbar sind gewöhnungsbedürftig.

El hotel es bueno y muy confortable, está hubicado en pleno centro de Génova. El problema es el número de la avenida, es el 35, pero es un número mentiroso, dado que se encuentra entre los números 190 y 210 de la misma avenida. Perdimos mucho tiempo buscando ese absurdo número. Mi esposa y yo salimos del hotel tipo 5 de la madrugada para el aeropuerto, […] ningún servicio fue ofrecido, dado que no estaríamos para el desayuno. Lo otro, nada contra el Hotel, es su entorno, solo tiendas de ropa, muy elegantes, pero no encontramos resturantes buenos, la mayoría solo bares de cervezas, pizzas, cafés y helados. Cenamos en uno, se veía bueno, pero fué una decepción, caro y rmediocre, cobraron 5 euros solo por sentarse, un absurdo. Mejor es Florencia, lejos una ciudad llena de todo, la recomendamos. Lisateave

L'hotel è in un'ottima posizione che permette di raggiungere agevolmente qualsiasi punto di Genova. Il personale è molto disponibile, la colazione abbondante e varia ma l'arredamento delle camere è veramente vecchio. Il bagno invece è nuovo, molto ampio e funzionale.

Hotellin paikka on oivallinen Genovaan tutustuvalle. Aamiainen yllättävän hyvä.

Ottimo hotel in una posizione perfetta, centralissima, comodo a tutto. Colazione molto ricca. Personale gentilissimo e molto disponibile. Tuttavia la camera a noi riservata era molto più piccola delle altre; sarebbe assai spiacevole che questo fosse dovuto all'offerta del sito hotel.com di cui abbiamo usufruito...

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OTTIMO RAPPORTO QUALITA'-PREZZO.OTTIMA POSIZIONE STRATEGICA...OTTIMA CUCINA..DA MIGLIORARE LA PULIZIA E LA COMODITA' DELLA CAMERA ( LA MIA CAMERA ERA VERAMENTE PICCOLA)

Reservamos este hotel para pasar la noche de ida hacia Elba. El precio fue correcto y nos pusieron a los 5 en una habitación. Dos camas eran tipo supletorias, otra individual y la de matrimonio. El baño grande, y limpio. Lo que no me gustó fue que a la noche las grandes ventanas no se pueden tapar mas que con cortinas, opacas, pero como no estaban en […] perfectas condiciones, alguna de ella no se podía correr, por lo que entraba luz a la habitación (y eso, para dormir, me sienta fatal). El desayuno, correcto, sin más. El café estaba templado, tirando a frío y el buffet es el típico, no hay de todo, pero hay donde elegir. Como nota curiosa, en el buffet había una botella de champán… vacía, supongo que se la beberían los japoneses que vimos salir de la sala, jeje. El parking se paga aparte (21 euros la noche) y la cama supletoria 25e. Lo mejor, la situación del hotel, céntrico Lisateave

Tache de fuite d'eau séchée sur le plafond, odeur de cigarettes dans la salle de bain, bruit de pas chez le voisin...bref on est vite parti, le petit déj à l image de cette hôtel...vieux et rococo...le parking chére...bref ....nul!! ha pardon ...les 2 filles à accueil sympa.

Sentralt beliggende hotell midt i den største handlegaten i Genova. Gåavstand til havneområdet og flere severdigheter. Topp frokostbuffet, god service og imøtekommende personal.

très bien situé,propre et confortable petit déj buffet sur la terrasse très bonne adresse

Je ne sais pas vraiment qui donne les étoiles ... Mais une chose est sur, il y a en a de trop. Pas de personnel qui parle francais, la poussière n'était pas faite sur les meubles. La Tv des années 30. Un parking voiture mais pas de place de disponible, donc il faut aller trouver un parking payant pour la nuit. Le cadre n'est pas trop mal, mais beaucoup […] de bruit quand même le soir. Une chose est sur, ne pas se fier aux photos ni au étoiles. Je suis déçu ... Lisateave

Hotellet ligger i mitten av centrum med ca 7 min promenadavstånd till hamnen där det finns restauranger och pubar. Hotellet har en underbar gammal charm med stukaturer, målningar och ljuskronor överallt. På frukosten finns även en uteservering där rökning är tillåten om man vill. Frukosten var mycket bra och allt fanns. Personalen är mycket serviceinriktad […] och maten och desserterna (glassen) på hotellet var toppen. Den berömda trappan inne på hotellet är verkligen så vacker som den ser ut att vara på bilden, den är mycket "häftig" och annorlunda. Jag rekommenderar verkligen detta hotell. Lisateave

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Nice hotell, Nice room, good breakfast,

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Buona struttura con buon rapporto qualita' prezzo, posizione centrale per visitare Genova. Unico dato negativo l'arredamento un po' vecchiotto