Fairfield Inn by Marriott Knoxville/Alcoa (Airport) - Alcoa

We stayed overnight to make our scheduled 6am flight out of Knoxville. Staff was very helpful scheduling a taxi for us and setting up a wake up call. Unfortunately, the phone had been unplugged from the wall so we never got the wake up call. I suppose checking the phone before going to bed is probably a good idea when relying on a wake up call. Still […] made the flight though. Plenty of food options within walking distance as well. Taxi trip took no more than 5 minutes or so to the airport. Lisateave

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Very nice place if your heading to the airport its clean and close with a free shuttle.

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our stay was really great, the place was very clean, and the staff were very very nice, especially scott at the front desk.

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Nonsmokers beware!!! I did let the front desk know, however I thing the evening clerk was friends with the kids smoking on the third floor. I would not return, nor wood I recommend.

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Beds were so comfortable!

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A reasonable motel. Not a newer motel, but still well maintained. Courteous staff and a nice breakfast made it suitable.

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The rooms scream 1-star. The tubs are worn and rutted such that your feet are pushed to the midline. The shower curtain in the first room sagged so much that the ends would not stay closed. The exhaust fan in the first room didn't work at all and was marginal in the second room. We had to ask for a different room because after 2 showers in a bathroom […] with no fan, the a/c in the room couldn't keep up with the additional humidity and it froze up. There are no accessible outlets near the bed (for cell phone). We switched the lamp on the desk, which had an outlet, with the lamp on the bedside table. In our first room, one of the only available outlets was covered by the full-length mirror. Refrigerators are in some, but not all of the rooms. The furniture is cheap and damaged. The beds are soft around the edges, so you can't sit on the edge of the bed comfortably, and if you're sharing the bed, you'll both be vying for the middle. The TV channel lineup card is wrong. The only thing in the room that has been updated in the last 15+ years is the TV, which is a HD flat screen. However, without knowing where to find the small handful of HD channels, the TV is just a source of frustration. The breakfast is typical for a Fairfield: waffles (when they don't run out of batter and they don't burn because the timers don't work), fruit, breakfast sandwiches, cereal etc. This Fairfield does not live up to the Marriott name. It needs a renovation or a name change. Lisateave

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We were only at this hotel long enough to sleep and eat breakfast. The staff were all very polite and helpful. Breakfast was great! BUT we were right next to an airport and a busy road and both kept me up during the night. Other than that, the hotel was great. Just make sure you bring something to drown out the noise!

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Staff were amazing! Over the top. Starbucks Wendy's and ruby tuesday beside hotel. Airport across street. Go left to get there. Gps not accurate. Great continental breakfast with protein options. Rooms high quality and quiet.

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Only there a few hours, but I thought it was a perfect overnighter after arriving late at Knoxville. Great breakfast spread, too.

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The beds are awesome. Loved the memory foam top. TV channels were not correct. Said they had HBO but it was Fox News. The Fox News Channel was also Fox News.

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A little noisy,a centipede was crawling by door inside room that maintenance got.

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Great staff but hotel has musty odor. I would have liked an outside pool. Everything else was ok.

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The hotel is dirty, very old, and overpriced. The staff offered confusing directions on how to get to the shuttle from the airport, and we ended up waiting nearly an hour. The rooms are equally old and miserable. The breakfast was decent, but the only saving grace is the close proximity to the airport. Avoid this place if you're staying longer than […] a night. Lisateave

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Very nice hotel, especially for the price. Large, clean room. Great location, near airport and highways to Knoxville and Gatlinburg.

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My experience the Fairfield Inn was wonderful. From the moment my mother and I checked in the staff was very cordial and accomodating. We were able to check in early even though it was a Friday and that was a definite plus. The indoor pool was nice and warm and the continental breakfast was very fresh and more than I expected. The high speed internet […] being inclusive was the icing on the cake. I would gladly stay there again. Lisateave

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We arrived late and they had given our room away. It took 15 min. For them to locate the last room. We realized to late that the toilet didn't have a flush handle. We will never stay there again.

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Great mattress, quiet, friendly & quick check in/out. Just had a little spider in bath that didn't heart anyone. : )

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Great hotel, very neat, clean and really courteous staff. Has a heated indoor pool I am sure I would have enjoyed had I had the time. Breakfast needs some work though.

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found out when we checked in the roof was being replaced, so a lot of noise also the room was not 100% clean.. I asked to talk to the manager, who met with me immediately, he put us up in the new MARRIOTT that was just down the road he was very professional and helpful the staff members that we talked to we're also very helpful and nice, all in all […] if it wasn't for the roof noise we would have stayed.. Lisateave

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We had a family reunion in a nearby town, & decided to stay near the airport. This was an awesome choice for us. We never heard any air traffic, and being so close to the airport was great! The hotel had very friendly Staff. The rooms are very fresh & clean. The beds were so comfortable. We slept very well. There are several great places to eat with […] in a few miles, that are easy to find. Our family enjoyed this hotel and recommends it very highly. Lisateave

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There was a power outage that affected the entire block so we had to wait about an hour to get a room assigned to us which was a bit irritating but out of everyone's control. The man at the front desk went above and beyond to make sure we were comfortable and that everything else met our expectations. He saved the night for us and was just fantasti […] c! Lisateave

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The price was reasonable for the quality of the room The bed was Great! carpet was clean like new. The wifi internet worked great and hassell free. only complaint is the bath room did not have a vent and the Comp. breakfast ends at 9:00 am weekdays. But we enjoyed and I will stay here again unless the price increases signficantly.

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Nice hotel, super comfortable beds, and clean. Great customer service. Quality equivalent for hotels I have stayed at for twice as much. Would definitely stay there again. Breakfast was okay, just the basics. Close to restaurants which is nice. Overall great exprience.

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Thinking that this being a Marriott property that it would be a cut above the average such as Comfort Inn or Best Western. Come to find that this property is very out of date and lacked the amenities that you find normally associated with a Marriott property. Room was the standard 70's style layout and lacked upscale decorations or furnishings. I really […] wondered if this was American owned or not. Television was the old 19" tube set that had generic cable. The breakfast was "hot" in the sense you took it out of the mini-fridge and microwave it to make it hot. Thanks guys for going above and beyond. Lisateave

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The hotel staff was great. Very Helpful and kind. Hotel very clean. Room was large and nice. GREAT Place!

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I was very pleased with our stay at this hotel. The room was kept very clean. The continential breakfast included a lot of variety and was kept well stocked. We didn't get a chance to swim in the pool but it looked very small. My only complaints would be that the key cards for our room had to be reactivated several times until someone at the front desk […] told us not to place them next to our cell phones. Apparently cell phones mess them up, this would have been nice to know when we intially checked in. And our room had a beautiful big window which I really wanted to open and let some fresh air in but there was no screen in the window :( We were otherwise very pleased with our stay and would stay there again. Lisateave

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Very pleased with hotel personnel. Excellent breakfast items. Clean and quiet.

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Across of Knoxville airport, convenient to fast food, and coffee shops. Clean hotel, would recommend..will get some airport noise during daylight hours, but a good value nonetheless.

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Awesome stay! I stayed there while my daughter went on a leadership retreat with UT Knoxville because I didn't want to drive back to Nashville. I booked through Expedia and the rate was great! The hotel was extremely clean and comfortable. The staff was very pleasant. The surrounding neighborhood was great! It took be two minutes to walk to the Ruby […] Tuesdays restaurant each night for dinner. Even the Ruby Tuesday's was really really good! There were so many other food choices within walking distance or a 5 minute drive. The breakfast was great for continental. I liked the fact that I had a fridge and microwave in the room. I worked out in the fitness room and it was very comfortable. I will book this hotel again when I go to UT football games or other events. It was very close to campus! I highly recommend this hotel! Lisateave

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The best part was the cuddle bed. It was so comfy, I never wanted to get out of bed.

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One of the best stays in a long time. I highly recommend the Fairfield by Marriett in Maryville, TN. to anyone.

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We were able to take advantage of the summer discount for room rate. The rate was very good when compared with the other surrounding hotels. Very pleased with our overall stay. The continental breakfast had real eggs! Location was ideal and close to everything.

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The Knoxville, TN Fairfield Inn is very close to the Knoxville Airport, has an indoor pool, fitness room, free breakfast, computer access, and was very clean. I would highly recommend this hotel as it is about as good as gets for the money.

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Good accommodations and value. Breakfast should be available past 9:00 AM.

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This place is great, close to pigeon forge and other attractions. Staff was fantastic!! I requested a fridge, it wasn't in my room so the front desk went and got one from another room and brought it down within 5 minutes. I will stay here on future trips and you can't beat it forthe price.

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After a very long day driving, we were exhausted and had trouble finding the hotel. After contacting the hotel, it was unbelieveable to learn that the front desk clerk, "Theresa" was unable to give us directions to the hotel. She simply had no idea on how to help us, of course, we asked if there was someone else available that might help us, we were […] told there was no one else at the hotel. I would avoid this hotel at all costs. Lisateave

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Very nice overnight stay, even though it was probably one of hottest days of the season and power was lost for a couple of hours. Other than that, it is most convenient for the airport.

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Very friendly, helpful employees including the front desk and cleaning staff. Very clean, comfortable hotel. The only complaint, which was minor, was that the hotel promised a USA Today for everyone and we did not get one because they ran out. Not a big deal, but husband loves to read the paper in the morning. We enjoyed our stay and would recommend […] it and return. Lisateave

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Everyone friendly, great location (couldn't even hear the planes taking off and it's right across the street from the Knoxville airport), great breakfast and the beds were very comfortable. Only the bathroom hairdryers were not up to par, but other than that, great deal.

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