Carlton Hotel Singapore - Singapore

The rates are very fluctuating so better book in advance.

i actually booked myself in another hotel but upon arrival and checking into the room; had to make an emergency exit plan and book myself in carlton instead. I am a born/raise in Singapore so trust me when I say this. The room is spacious, and prob because I booked the cheapest room, there wasn't lots of excessive toileteries supply but that works fine […] for me, as I am rather specific. Location location location. you can't asked for more. literally mins from the MRT. It's so convenient that I can plan multiple trips a day while in between take breaks at the hotel when I am exhausted. Only downside that may not matters to most is you get immitent sun while you sunbathe, because it gets partially blocked by the building next to it, and the limited seats that gets the sun (lots of other shaded spots but I want the sun) :) Lisateave

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Carlton has all kind of rooms. Excellent, good and bad. We were initially given a room with foul smell, food stains on telephone. However, we were given a better room after request. The staff is friendly and ready to help. The rates of this hotel varies a lot, so book in advance. It is close to mrt so basically u r connected to the whole city. Wi-fi […] is free in the lobby incase its not included in the package. The hotel is over priced so you must do comparison before booking. Lisateave

Nil

It was great! The service was spectacular - rooms were very clean and fresh smelling!

we all enjoyed it

nice, will come again.

Overall satisfied, but the staf training need some serious improvement, especially the Front desk need extra attention on how to handle customers...

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Service was poor,have to wait for half a day for the requested toothbrush to be send to our room. Water pressure at the bathtub was low and have to sepnd more time on shower.

This is my third visit to the Carlton Hotel Singapore and it met all my previous expectations of the hotel. It is truly a classy hotel with excellent amenities, friendly staff and wonderful service. I would gladly stay here again in the future.

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good location next to Raffle City, below there's MRT that takes you around town, food and shop all within short walk. The rooms are not new, but comfortable, I can hear faint noise of air condition at night, water pressure from shower is not strong enough. Bath tub not meant for taking bath, only designed for shower.

A very enjoyable stay. Great room, comfortable beds, quaity staff. I look forward to a return visit.

read many review for local hotels which all have good and bad points, including the Carlton. But it's location to the CBDistrict was the main reason I chose it over others. Turned out to be a wise move - try and stay in the new wing/tower - fully smart and new rooms. I am told hte old tower rooms not quite so nice. Breakfast is pricey at $30sing, but […] it is a lavish affair so probably vfm if you have abig appetite. Friendly helpful staff and all runs efficiently. Like any hotel, drinks expensive, but you dont have to buy them!$20sing a pint (£11) but 2 for one in happy hour. Expensive if you are entertaining clients. Lisateave

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Great hotel only complaint not enough hot water

Only negative is that internet prohibitively expensive

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Third time at the Carlton, service friendly and efficient, good location, shopping, resteraunts & bars accross the road MRT station short walk away.

We stayed one night while on a vacation visit to Singapore. For us the room was comfortable and clean. We arranged for an extra person by requesting a roll-away bed. The staff was very courteous and helpful. The location was convenient and in a nice area. We would like to stay longer when we visit again. (The room was too cold until we turned down the […] air conditioning.) Lisateave

Got a free upgrade to a suite as they were fully-booked. Room is clean and spacious, so was the bathroom. Very nice stay overall.

I and my family were satified stayed in Carlton Hotel, the service were good, however the location gave us little bit difficulty because we needed to use MRT to reach orchard road. Overall, we had a nice holiday because we got a better rest at night. The room was good.

We stayed at the Carlton hotel recently and it was a pleasure from the moment we checked in. Extremely central it was very convenient to go to the mall as well as some of the downtown area. The metro station was right next door. The staff was very very helpful and courteous. we had a problem with the combination lock on a bag and it was immediately […] and expertly seen too. Would recommend this hotel strongly. Lisateave

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I have stayed at the Carlton many times over the past 5 years, mainly when I am in Singapore for work. They have good sized rooms, the service is always excellent & the food options are also good. The hotel is close to the MRT (metro) and is conveniently located for Orchard Road shopping & other activities If you are there on a Saturday be sure to […] do the complimentary yoga class from 8-9 am Lisateave

The Carlton Hotel is centrally located for shopping the MRT and local restaurants. It has a nice sized pool and a lovley open feel to the reception area. All in all a comfortable hotel to stay in.

I had a pleasant stay at Carlton Hotel, nice lobby and room.

The location is very good, close to all interest point. Lobby seems like a five star hotel but you will be disappointed when you open the door.

we enjoyed our stay at Carlton. there are 2 mrt stations near the hotel. it is clean, with huge lobby, polite staff, near shopping centers ( near raffles center, bugis junction, and all types of eateries, etc.).. near catholic and non catholic churches. can be recommended to couples, group or family travelers. In short, it is a GREAT hotel!

Hotel is very nice and convenient. It is just the toilet is still quite"classic". Rooms and surrounding is good.

The location is very good and convenience for shopping. The thing that made us feel not satisfy is see the death plant in the room, which mean housekeeping didn't check the room for long long time ago.

hotel is beautiful, rooms bright, clean, modern; room service alright, staff at the reception very accomodating and easy to talk to; only wish there would be free wifi service since room rates arent cheap. i think it should already be included. also i think the hotel should provide for free use of umbrellas when it is raining rather than asking guests […] to pay rent for it. location is great since it is near to shopping areas, museums, restaurants, catholic cathedral and the marina. it is also very accessible to the mrt and buses, thus alot can be reached just by walking. very central location and airport also accessible by mrt. it has a good enough reestaurant, function rooms, music lounge; though only a very few shops inside the hotel, which doesnt really matter as there are so many more in shopping malls nearby. Lisateave

The in-room internet access charge is very expensive, at S$0.6 per min., with a max. of S$20 before tax for every 24 hours. If you need to have internet access, better go to an internet cafe, McDonald or the likes.

One of my best stays! The staff of the Carlton couldn't be better, they were always there to help us and gave us directions to the get to our destination. The room was very clean and comfortable, the location was ideal, close to malls, MTR and bus. We walked to the Flyer, to the Marina Marina Bay Sands and to Orchard Road. There was a mall across the […] road full of shops, a food market and a nice food court. The Carlton was simply excellent, I would stay there again without a doubt. Lisateave

A well appointed hotel with very comfortable rooms and only yards away from lots of the places you will want to go, The famous Raffles hotel next door chimes across the street, Clarkes quay is a short walk and plenty of shopping nearby in the Raffles City mall

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This hotel is excellent. The room was very spacious, clean, and comfortable. The staff were always helpful. The breakfasts were also good value for money. I was on the 6th floor; the carpet from the lift to the entrance to my room was very tired and worn, and could do with replacement at some future stage.

good value n good quality hotel.

Excellent location, right over the road from Raffles City and the Raffles Link which connects most major parts of the city. I stayed over for the F1 GP which was right on my doorstep. Recommended stay

Service was absolutely great. Everyone was very nice and didn't treat us (younger) as second rate. The room was nice, but not spectacular. Maybe what you would expect from a Marriott in the States. We did have the lowest level room.

The room in the standard wing was very good except for a bathroom that would make a postage stamp look large. We understand that this is just a result of it's age (being in the earlier built part of the hotel). All else was very good.....in-room service, proximity to eating, shopping and MRT stations, and value for money. All staff were very pleasant […] and knowledgeable. A good stay. Lisateave

We were warmly welcomed on arrival, and our stay was comfortable and we felt well-looked after. The staff were smiley and always helpful. The hotel is ideally situated, being very central and right next door to the famous Raffles hotel! The swim in the courtyard pool was a bonus. Our only problem was night time noise. We had neighbours who awoke us […] with loud partying voices at 1.30a.m. on the Friday night, which was difficult for us as we had a 5.45a.m. early call booked to enable our next flight. We rang the hotel desk and after an immediate apology, they said they would deal with the problem. The noise stopped immediately. We loved our stay at the Carlton and would definitely return if coming to Singapore. Lisateave

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I booked an executive room thru hotel.com and as I was arriving at 6.00am I had booked a day earlier. When I arivved they gave me a non executive room saying that all the rooms were full. So how can all the rooms be full when I paid to check in the previous day. It wsa only after I complained that they gave me an executive room. At the end of my stay, […] I extended my stay for one day and again booked thru hotel.com and paid for an executive room in the new wing and when I went to change rooms, they said my booking was an extension for my current room in the old wing. It's been a bad experience and as a frequent business traveller, I would'nt recommend any business traveller to the hotel, neither would I ever stay there again Lisateave

excellent location, next door to Raffles. don't miss the long bar upstairs in Raffles hotel. stayed with my daughters and two of their friends. shopping across the road, taxis available outside, cheap to go anywhere . highly recommend this hotel. excellent value. restaurant was lovely with fabulous buffet breakfast. Very helpful staff and rooms were […] spotless. tour bus located 5 mins walk from the hotel. get taxis yourself outside the door as those ordered by hotel tend to be rather expensive. ALWAYS GET A METERED TAXI. - got caught once, I paid 30ringgit and my daughter and friends paid 4.80 so get metered taxi always. - not hotels fault it was my own stupidity. 10 out of 10 for Carlton. Lisateave

1. The non-smoking room and the corridors smelt of smoke. 2. When asked to change, they obliged. But the other room and the other floor also had the stench 3. The air conditioning is old kind. No climate control with respect to temperature one wants 4. Not good value for money at all.