Loews Santa Monica Beach Hotel - Santa Monica

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Pool area could use more waitpeople but otherwise a glorious stay.

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The hotel was very clean and comfortable. It was in a good place right by the beach and pier. It was a little pricey considering no breakfast, but I guess its California. Would have a liked a bigger pool space.

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location was excellent, service was fantastic. Did not know there was going to be construction during my stay. Overall would return to this hotel

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We had an excellent stay in Santa Monica and this hotel was perfectly situated on the beach. We made the most out of a romantic weekend and the hotel accommodated, however, we were first sent to a room with a view of ocean street, which is all construction and noise. Had we been required to stay there, we would have found a new hotel. The staff were […] very polite and helpful and moved us to the first floor on the beach side which was quite awesome. The bed was super comfortable, but the room was horribly maintained with no mini bar and super old and dreadful worn out towels. The fire pits at the lounge offered a great view for dinner and drinks, but the service was basically non existent. The hotel was OK, but I think we could have done a lot better for the price. After all, the beach and Santa Monica provide the real entertainment, not the hotel. Hopefully we can find a good one on the beach with a nice bed and not nearly three bills a night. Lisateave

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It was horrible! The receptionist, Mercedes was not customer friendly at all! The furniture in the lobby area was dirty, dingy and not 5 star quality. The remote for the TV was dirty and warned. The carpet had spots and stains. Totally disappointed! I have been pleased with 4 star hotels such as Hilton, Marriott , Sheraton etc.

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I booked a Superior King room, which meant a partial ocean view. I was told they were "sold out" of King rooms. If we wanted a King bed it would be on the 3rd floor, with scaffolding blocking any view (there was ongoing construction). If I wanted a view, it would mean 2 double beds. We asked for a manager, who managed to find us a King bed with a partial […] view. Great! Except this room had a door adjoining another room. Not a big deal until our neighbors checked in late at night. That's when we discovered that you could hear EVERYTHING going on in the room next door, down to the zipping and unzipping of their luggage (you can imagine which other, much more intimate activities we overheard in graphic detail). Did I mention their 5 a.m. wake-up call, and the pocket door in our bathroom that inexplicably rattled whenever another room's door slammed? But that's not all! There was a huge ball of hair just lying on the carpet, like someone had cleaned off a hairbrush and just dumped it in the middle of the room. No idea how housekeeping missed it. Also, each room has a Keurig coffee maker, but when we asked for more K-cups they said they ran out. Um, OK. The only reason I gave this hotel 2 stars instead of 1 is the location, which is stellar. But we are the busy parents of young children; our fondest wish on this night away was a good night's sleep, and on that count it was a miserable failure. Lisateave

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The Loews Hotel is beautiful and well located, BUT after spending almost $400 per night, then to be charged an extra $37/night to park my car and to be charged $10/minute to use the computer in the Business Center is insane!!! Also, the first night at the hotel we had NO hot water for the shower!!! This is the only hotel I know of, in this price range […] that has only double-sized beds in the room instead of having at least Queen-sized beds??? Pretty poor for this type of hotel at these prices!!! Would not recommend! Lisateave

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This is not a party location but is great to enjoy the SoCal pacific coast.

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Nice pool with ocean view and subset

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not very happy！

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The location is EXCELLENT. The rooms are crummy: old, musty, reminiscent to a cheap motel. For the price I paid I rather would have stayed at the other nearby hotels.

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Pricey, but the quality of the service and food was well worth it.

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Loews Santa Monica is the perfect spot for families with kids of all ages to stay to enjoy LA. Conveniently located steps from the beach and pier, a short walk to the 3rd Street Promenade shopping, 2 pleasant miles via walking and bike paths to Venice, and near on-ramps to the 1 and the 10 freeways make the trip to LA easy to navigate. Was disappointed […] that you have to pay nearly $12 for Internet per day (that's per device -- not so good for families with multiple laptops and/or iPads), but it does keep people off the Internet and out having fun instead! Lisateave

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Great hotel at the beach, pleasant staff, good food. The swimming pool gets quite crowded. Near the center of Santa Monica. Not too expensive considering it's location.

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Though I had requested an ocean view, I ended up with a room that was half underground in a corner of the pool patio. My view was of dirt and concrete. There was no ice maker on my floor and the sound wasn't working on my pay channels so I had to call maintenance. Also, the air conditioning never really cooled the room to a completely comfortable level. […] Oh, and the room service breakfast for two was VERY expensive (but delicious). All that aside, the staff, from the front desk to the maintenance guy, were all really friendly and actually made up for all the negatives. I would, however, stay at a more affordable place next time. Lisateave

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Definitely in need of lipstick&mascara. The location & friendliness of staff made up for Condition of room

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The only thing Lowes could have done is improve the weather...and who knows if i only asked? Kidding aside this was my wifes birthday peresent from me and she was happy therfore happy B-day it was. A young hispanic professional man at front desk with black rim glasses deserves first for me to remember his name and second credit for our awesome time […] and sure to return, thanks to you sir it was all good. Lisateave

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I stayed at Loews for one day and night on my way into the US when embarking on a ski trip in Utah. Check in and out was quick and easy which was great seeing as I was only there for 24 hours. The lobby where I sat and worked through the afternoon was very pleasant with great views out onto the beach, a welcoming fireplace and enjoyable soundtrack. The […] pool area is very nice with lots of seating that looks out over the beach, ocean and Santa Monica Pier. My room was very clean and functional but a little dated, the bed was very comfy and I had a great nights sleep. All In all a very good experience and I would definitely stay here again and advise others too also. For breakfast take a walk to Cafe Crepe on the corner of 3rd and Broadway. Lisateave

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Great location, great hotel. I thought they gave us the worst room in the hotel, it almost seemed we were punished for using hotels.com. Other than that, it was a great stay.

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The hotel is undergoing renovation, a fact that they do not make clear at all on the website. The front desk person first tried to put us in a room with scaffolding outside the window, and surrounded by workers and heavy smell of paint. She even termed it an "upgrade" to our reservation. Needless to say, we asked for a different room. The room we were […] eventually put into was nice, but it took some time to get into. However we then were woken up one day by the sound of lots of workers at 7:30 a.m. who were scaffolding the more immediate area and putting heavy wood planks over the hot tub. Eventually, an hour later, some manager came and yelled at the workers to cut out work until 10 a.m. Lisateave

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No security!! In the four days we were there we had no house keeping. Due to our room was not listed as unoccupied. I went for jog while my children were getting dressed and a stranger walks in on THEM!!!! Mind you im s single mother of 3 daughters..He said that that was he's room due again to room being unoccupied.. Called Hotel Manager and she said […] it was a construction worker, which I later found out she lied to me. Because it was a hotel guest that also complained.. Over all awful!!! Lisateave

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Would never have booked there if known that it is under construction,totally overpriced .

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Great upgrade, and very friendly and helpful staff. Great pool area too

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Room location The location of the room was right under the pool. Needless to say I would have preferred a more quiet location. Next time, I would insist on oceanfront or I would delay my trip.

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My husband, teenage daughter and I had a great stay at the Loews Hotel Santa Monica for ten days in mid-February. The only negative aspect was the outside refurbishment with scaffolding and workers immediately outside our bedroom which impeded the view and prevented us from opening the windows to enjoy the fresh air. For the first two days there was […] also scaffolding and much construction activity around the pool which spoilt the ambience. We realise this was a temporary and necessary inconvenience but is the reason our rating is 4 out of 5. We could not fault any other aspect of our experience at the hotel and we were particularly impressed by the courtesy and helpfulness of the staff. Lisateave

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We had a GREAT experience here! The staff was so kind and friendly, and went out of their way to make conversation, as well as to make sure all of your needs were met. We enjoyed a private tour with a man named Mark, the hotel had recommended him....WOW! he was the highlight of the whole trip. That was my third tour in LA...and by far he was the best. […] I look forward to going back and booking with him again. The valet guys were great, I got my car out at least twice a day, and every time they asked if we needed help with directions or could they get us bottles of water for our trip. The food was yummy, and the rooms were very clean. We look forward to going back :) Lisateave

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Not a very nice room. The bathroom was a handicap bathroom. The bathroom door had open wooden slats which did not give you much privacy. The scaffolding in front of the window was terrible. We should have been informed about that BEFORE we signed up. We would never have stayed there at all. And it was not exactly cheap. At check-in we were told that […] we had been "upgraded", I wonder what the previous room was like if this was an upgrade. They said that there were no other rooms we could move into that first night, but maybe they could move us later on. But why would we want to move once we had settled in. Lisateave

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Rooms are very clean and the staff are very professional. The food is expensive ($16 for a grilled cheese sandwitch) but other than that, no complaints (there's restaurants nearby). Muscle beach is across the street as is the Santa Monica Pier. Waking up to those two is awesome.

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Great location with great views. Loved the 15-ft. live streaming view of the beach behind the registration desk. Lounge off the lobby area had a living room feel while overlooking the beach. Great patio off the swimming pool area to relax. Attentive valet staff. Just all around friendly staff.

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Bautifull hotel on Santa Monica beach. Lovely loby. Great location. Rooms are clean, although they are dated.

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I understand the hotel was under renovation, but everywhere we looked it was dirty. I paid 500.00 per night, then drove to San Diego and stayed in the Manchester Hiatt for 170.00 The Hiatt was 10 times more modern and clean,etc. Sorry, just the facts!!

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The hotel was under renovations and there was a ot of scaffolding over the scenic part of the property.I would have selected another hotel if I would have known. The highlight was a great concierge that exceeded our expectations.

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My wife and I came to Santa Monica for a small vacation, and we loved this hotel, they gave us a free upgrade, the staff where awesome! clean, nice view, excellent condition, they defiantly deserve the Four star level! i would strongly recommend this hotel to everyone!

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Hotel is under construction right now, so stay away. Scaffulding is over the pool, construction noise during the day, etc. My room smelled horribly of paint. I was moved to another room, which also smelled of paint. This is normally a great hotel, just stay away during the construction.

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