Crowne Plaza Virginia Beach Town Center - Virginia Beach

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Very good

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This Hotel was very clean and the staff was very nice and helpful. Location was good, it was only 10-15 minutes to the beach. I would stay here again.

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Crowne Plaza is a beautiful hotel centrally located in Virginia Beach with many amenities that made our stay very comfortable and totally enjoyable. We'll be back!!!

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Was a nice clean hotel staff was friendly was a little upset that I booked a king leisure room and they had no kings available but other then that nice place

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If you are looking for a clean, comfortable place to stay--not on the beach but basically 10 minutes drive down the highway--then Crowne Plaza is it. Very nice decor, the rooms are modern with crisp a/c, microwave, small frig, and flat screens. I stayed for a weekend and had a great experience. Would definitely recommend to anyone.

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Excellent stay! Staff extremely attentive and friendly. Was upgraded to a corner king suite when my reserved room wasn't ready. Great comfortable room. Bonus was the manager's reception with complementary wine, beer, cheese and crackers, and cooked to order stirfry!! Offers a shuttle to the Town Center to all the shops and restaurants. Five star st […] ay. Lisateave

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Room service is good. I think they just remodeled the room, it is missing light bulb and hair dryer. When I called the front desk, they sent someone to bring to us right away. Even at night time.

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Over all I was kinda disappointed because I wasn't by the ocean like I asked and thought I would be I still enjoyed my stay. I loved the 8th floor nothing put pure quietness just how I like it. Beautiful room, huge beds just pure perfection. Didn't have any trouble with customer service, everything was just awesome. Definitely will be back to visit […] in July!!! Lisateave

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Great, except I was disappointed they removed both the hot tub in the pool area and the jacuzzi tubs in the rooms. Lots of rennovations going on, the lobby was a wreck. Other than that, the rooms are clean and comfortable, very close to town center, and staff is friendly.

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The hotel was old, dirty, and being renovated, so there was a lot of noise at times. Hotel was on the freeway, and the rooms on the freeway side were very noisy. Neighborhood was sketchy. Beds were comfortable and staff was great.

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Close to Town Center & Very good restaurants & brew house. Area was clean & appeared safe. Also saved 100.00 on a 2 day stay. Thanks for asking. R. Stanton

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This has got to be the best kept secret in Virginia Beach. The staff are friendly and just great. The food in the resturant was wonderful. We will stay there again.

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everything was great. Room was very big and clean. Close to shopping.

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Terrible. The first room I stepped into the heater was rattling so badly I returned to the front desk for a new room. The second room I went into smelled like a brothel. House keeping had sprayed so much perfume into the room my eyes nearly watered. I walked into the third room I was given only to discover house keeping had left the heat on, so the […] room was boiling. It was so hot I turned off the heat for the rest of the night. DO NOT stay here. Lisateave

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Very pleased....will stay again

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I'm mad about the indoor pool and most of the hotel being under construction that's something I would have liked to know before booking the room. Plus the room was slightly outdated

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The first night of our stay was terrible because we could not get ANY sleep. A local radio station had an event, and the party was extended on to the hotel room floors. We complained to the front desk, however it did not do much good. The following night was a lot quieter. Our room didn't seem to be cleaned properly because there were rose petals on […] the floor BOTH days we stayed. I am pretty sure we will not stay there again. Lisateave

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In the dead of winter, all we wanted was a hotel with hot tub. Easy. This hotel seemed perfect because they boasted a hot tub AND sauna on their website. So, we booked and headed for the warmth! Then... we arrived... 1/4 mile AWAY from Town Center (not walking distance in 30 deg weather!) to a broken down (closed) hot tub and separate saunas for women […] and men. My husband and I were beyond bummed, as we didn't want to spend our "night away" in separate saunas. When we mentioned this to the girl at the front (which we had to because she saw us walk into the pool area and immediately walk out), she was unapologetic and rude to say the least. She acted like I was a spoiled snob asking for the world handed to me on a platter. We asked for other area hotels with the proper facilities and of course, she had no idea. So, we were forced to order shrimp (the ONLY thing not fried) and mojitos from the bar and sit in our room. Much like we would have done for way less money at home. I will say that the shrimp and mojitos were tasty; however, we will not return to this hotel or its subsidiaries for business or pleasure. If the employee had offered to upgrade our room, provide a dinner, provide complimentary vouchers for local restaurant/ cab, we would have been a repeat customer and forgiven the misrepresentation/ advertising mistake. Given that we didn't even receive an apology, we both feel disrespected enough not to return. Lisateave

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The only bad thing was the hot tub was not working. They are updating hotel and when done it should really be nice. Was well worth what I paid.

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Strong odor in hotel common areas. Renovation was causing lobby, restaurant and common areas to be almost unheated. Windows were very dirty. Mattress was uncomfortable. Road noise was pretty bad.

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A WONDERFUL EXPIERENCE....JUST WONDERFUL : )

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Very clean and modern hotel. Staff was friendly and helpful.

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The front desk personnel were very professional and courteous in handling a minor mix up witch occurred in our the room assignments. All seven members of my party (3 separate rooms) enjoy their stay at this hotel. I would book here again.

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This is a slightly dated hotel that looks like it is currently undergoing renovations. Peeling paint and clear signs of roof damage were unsightly. Wires running about the doors didn't thrill me, nor did the smell of fresh paint near the banquet rooms. I do not know how long these improvements will take but when it is done it should be great. The pillows […] were a bit uncomfortable. The bar closed way too early on a Saturday evening...before 12! The front desk staff was friendly and informative. Lisateave

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My wife and I had made a great escape from the kids for our 10 yr anniversary. We were pleased with our hotel stay and really want to thank Brendan for helping out. He upgraded our room and helped me out with a dry cleaning issue. Over all a good time was had.

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Incredibly pleasant staff, a nice indoor pool, free shuttle to local Town Center (great restaurants in area), absolutely excellent Sunday breakfast buffet for $10. Well worth the price. Would definitely stay there again. Hotel is a solid 3 star hotel, with some room renovation would be a 4 star.

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We had a great overnight stay at the Crowne Plaza. Friendly staff and spacious, clean, comfortable room at a great rate! Breakfast room service took about 45 minutes, but it was worth the wait. We'll be back!

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I booked this hotel blindly, using the Expedia deep discount feature that hides the name of the hotel. First and last time I'm ever doing that. I booked adjoining rooms for a two night stay. The furniture in one room was literally falling apart. The TV in the other room initially didn’t work. When my husband looked at the back of the TV, the cable plate […] was an inch or two off the wall. Wall paper was pealing, toilet was not cleaned, refrigerator was leaking and my husband discovered a dirty sock on the floor. This hotel is in dire need of a renovation and a scrub down. Housekeeping cleaned one room when everyone was in the other room but never returned to clean the second room. On the second night, we got a random call while we were sleeping asking us if we were the room that ordered room service. The one and only good thing was that the employees we encountered were very friendly. Lisateave

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certainly not like staying at the Ritz or Four Seasons, but I made do, and staying on the 8th floor kept me away from the scary looking people with mullet hairdos ... and provided good views too.

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Clean rooms, good value for the price. Bathrooms are a bit small, but room in general is spacious. Beds are comfortable, AC works, wifi was free and worked well. Fitness center is not huge but had what I needed. Good location. Decor is a bit dated, but hotel is well maintained and clean. Would stay here again.

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nice hotel. its off the main path very discreet, Friendly staff. King bed was comfortable

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Had a great time. The sfaff is friendly and helpful. I was just dissapointed in the giftshop and the Wi-Fi was not always working.

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The only issue I had with the hotel was the bartender. I placed an order for two drinks, received half of my order then she served 12 others while I was still waiting. I left without my order being complete and paid full price....no appology.....nothing. The hotel service and cleanliness was wonderful.

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Staff very friendly

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We stayed at this hotel the night before our cruise. The service and room was wonderful. The only issue we had, was we ordered Oyster Rockefeller off the menu, and a few minutes later, the kitchen called back and said they didn't have anymore...

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Centrally located to everything we wanted to do. Easy to get in and out of and plenty of parking. The staff was very helpful. Nice rooms and very clean. Enjoyed the stay very much.

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