Ramada Limited Salt Lake City Utah - Salt Lake City

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Booked this on Hotels.com. Specifically asked about shuttle arrangements from the airport and was told to "call when I arrived". Naturally, when I called from the airport, Ramada told me I needed to make a shuttle reservation 24 hours in advance... really?? Took the cab to the hotel, only to find out that both shuttles (yes, they have 2 vehicles) were […] sitting in front. Pretty dismal customer service, especially for 4 people we had. This set the mood for the whole stay, although the rest was fairly decent. Lisateave

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For the cost of the room and the location, this is nowhere near what you can get for the same price within the downtown Salt Lake City area.

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Everything was good!

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I have to say the mattress we slept on was probably better then the one i have at home! Great room, quiet, and close to many restaurants and a short drive to down town. It is right off a major highway which made it super easy to find. the breakfast was well laid out. You can make your waffles! what else could you ask for haha...

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Kinda sketchy looking location. Room was decent.

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Room smelled of strong, recent bug spray. Figured that was better than bed bugs. Also, the toilet ran constantly. I spoke to the desk clerk who said it would be taken care of, but it wasn't. Not only an annoying noise while trying to sleep, but a waste of water. Old battered furniture, no microwave in the room.

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The entire property is tired. I have stayed in much better, more modern and less "used" for the same price or less, often. The parking lot is tight and sketchy at best. The comforter was so lumpy it was essentially a sheet. The walls were so thin, I could hear the guy next door brushing his teeth. There were only 3 plugs in the room and all occupied. […] The layout is strange as well. It is almost two buildings and the signs for the room numbers near the lobby don't reflect the rooms at the other end of the property. Lugged my stuff up the stairs (the elevators are at the other end of the property from the lobby...), couldn't find a sign with my room number, went all the way back down for the front desk attendant to tell me where it was like I was an idiot. Drive a little further and get a better hotel for the same price. Lisateave

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Good deal for the quality of the room. Right off the highway 80. On State Street.

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I would rate the room good for the price. The free breakfast was better than some, as good as most... Hotel has a small but sufficient exercise room. We did not try the pool/spa. The room was adequate, my only dissatisfier was that the heater was quite loud and was cycling all night.

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Slow service, key wouldnt work multiple times, toilet gurgled all night

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We were well treated, the hotel was clean and comfortable. It was located in a good place so we were able to get where we were going easily - easy freeway access, food and restaurants close, entertainment close. Overall good experience.

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Everything is good except some staff's attitude. Some staff is good, but some staff is cold.

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Paid a five star price for a VERY 'low-quality room'. The couch in our suite needed a steam cleaner treament. The furniture was out of date and arranged in a way that didn't make any sense. We had to move our microwave and coffee pot across the room, in order to utilize the plug-in's; otherwise we would have had to unplug the tv, fridge or lamps. Our […] suite was located right above the entrance down stairs. All throughout the night we were woken up with people coming and going because the door was heavy and loud, and the stair case echoed every foot step. Other than the arms of the couch being dirty, the room was very clean...that is the only reason we stayed. Breakfast wasn't very impressive. They should have included either a fresh or hot selection. The next night we stayed at a hotel a few miles north, #Howard Johnson#. We paid a 1/3 of the price and received a good quality room; no interruptions through out the night, and breakfast included fresh fruits and sweet pastries. Lisateave

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We called early in the day when we were due to check in to request a nonsmoking room with two queen beds. When we arrived they gave us a room which had been a smoking room previously and it really didn't smell good. Unfortunately, there were no other rooms available with two queens. In our room, the wallpaper was peeling off the walls and was patched […] in some places, the comforters were really lumpy (laundered incorrectly? Poor quality to begin with?). The furniture was dated particle board. The carpet had stains. The pool was dirty - brown streaks across the bottom and serious grime on the upper walls of the pool just above the water line. The hot tub had lots of debris in the bottom of it (maybe the cement on the floor was crumbling?). On a positive note, the beds were comfortable, the staff members were very nice and the breakfast was plentiful with a fair amount of variety. It looked like they were doing some remodeling. Maybe things will be better! I've stayed in many 2 and 2.5 star hotels. I'd say this is a 1.5 star hotel at the most. Lisateave

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Looks better on pictures than in actuality. Found someone else's hair in clean towels and on bed sheets. This "motel" needs renovation and upgrades. Next time will stay in hotels closer to down town.

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it was an average stay, the clerk was somewhat Prejudice, your shower was nice.

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The hotel said it had been recently remodeled but that did not seem to be true at all. The tile was cracked, paint was chipped, and the carpet was stained. Our sink in our room wouldn't drain and our tv wouldn't let us change the channel. Overall I was very disappointed in this hotel.

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Right off the interstate, but definitely not the fastest staff or cleanest rooms

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There was one sheet and a thin blanket on the bed. The pillows were very lumpy. The air conditioning didn't work, and the sink was clogged. I was only there for one night thankfully, but it was bare bones at best. I chose it because it was right off the interstate, and I was driving through town.

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Dirty Dirty Dirty. I would not recommend it there is no reason for a motel to be that dirty

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The only reason you should stay at this hotel is out of sheer necessity. The television remote control didn't work properly. It was difficult to turn the TV on or change the channel...The hotel's wifi didn't work at all...the beds are uncomfortable...the rooms are dirty....the hallways smell bad...and the showers aren't hot.

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They told me it was a non-smoking room but when I first entered the room it was as though I had walked into an ash tray of old cigars. I had to get a can of air freshener to atleast get through the night. While checking out I noticed a sign that said they had just recently become a non smoking hotel. I think they missed inspecting a floor.

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The staff was friendly and helpful, but that was the only upside to our stay.our room smelled so awful we went to a store for air fresheners even after opening the windows trying to air out the room for several hours. The hotel on a whole needs some major renovations.

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Non-smoking room had some smell of smoke...not overwhelming. Close to interstate so a little noisy with interstate traffic.

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A huge feeling and need for scratching my head awoke me at around 2:15 am and could not go back to sleep for another 2 hours due to this. At around 3 am, I called the reception and told them what had happened insisting that they should check the pillows and bed in the morning because I think they might have a bed bugs problem. All I heard from the reception […] was that "it is weird because we have never experienced this problem before on any room" (obviously they will not confess if they did have a bed bugs problem before). The overall cleanliness looked decent, but I think this hotel is a 2 star at best, not a 2.5 or 3 star. I will definitely not go back to this hotel due to what I experienced. Lisateave

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Bed was very hard, somewhat underwhelmed with the quality and condition.

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the hotel was nice. the pool was pretty old and needed the bottom cleaned, stains from the drain. rooms were nice and comfortable.

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When I saw the price for the hotel, I was pleased. But the location of the hotel was not great, neither was the actually hotel itself. It just had a very cheap, dirty feel to it. I did not feel safe or comfortable here. The staff member assisting us had trouble checking us in and checking us out, and had to call other people to help figure out what […] to do. We had wanted to swim and sit in the hot tub, but the pool smelled so strongly of chlorine that I didn't want to get it. The hot tub was lukewarm and looked extremely dirty. I would not recommend this hotel. I would recommend getting something in downtown Salt Lake City instead. Lisateave

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Good for the price. Superb breakfast. Hot tub needs some deep cleaning.

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The pictures on the website are much nicer than the actual hotel. I could have stayed atthe red lion or little america for 20 dollars more.

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Traveling with work often I have seen a wide variety of hotel offerings. This Ramada had a great breakfast, very helpful staff, nice rooms, too many pillows, and a good price. This is not a posh resort for 500$ a night, its a good priced hotel with excellent staff and everything you could need.

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Ramada Limited is not to be recommended, bad service from the management, very bad service.

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Great for the price. Easy access into city on the US 89 North road. Easy to find and comfortable rooms with good front desk service. Good gym too with treadmill, cross trainer, spin bike And multi weight system. I would stay again.

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Rooms are bare. Neighborhood is questionable. Hotel feels outdated. I stayed here on a recommendation from a client. I would not choose this hotel again.

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bath tub has a chigarette burn spot or big stain and there is no exoster in the bath room.I can not use hot water because of that.

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The overal experience was good. However, most of the staff were not friendly, and the cleanliness of the swimming pool was very poor!

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not sure why it is rated low, was a great hotel

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Stayed at Ramada Limited SLC in August for 2011 Outdoor Retailer Show. OR Show was dowtown at Salt Palace Convention Center. Straight shot down State Street and over for easy access to show. Much better rates here than downtown hotels and 10-minute drive was no problem. Hotel in decent shape. Front desk staff friendly and capable. Tasty complimentary […] continental breakfast with plenty of options. Heard some traffic noise, as our room was next to highway. Will request other side of building in future. Lisateave

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We were very disappointed in the service. The room was clean and in a good location (right next to interstate and we were traveling thru). About 5:30 a.m. the people above us were running water and it started coming up the drain of our bathroom sink and flooded the bathroom. We called the front desk to report the problem and they told us to just throw […] towels on the floor to absorb it. They only had 1 person at the front desk and couldn't leave to see if they could resolve the flood. When we checked out at 6:05 there were two women at the front desk and when we had called we talked to a man. Also the TV would not switch channels - we were stuck on TV Land - good thing we were just wanting to sleep there! Basically because of the flooded bathroom we weren't able to use the bathroom facilities and were very disappointed in the hotels response. Lisateave

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It's hard to believe that expedia gave the customer rating of a 4. This hotel was dated and in need of a huge remodel. The neighborhhood was not in a good part of town, but convenient to the sugarhouse area which is why I choose it. Even the lower price was too much to pay for this place. They need to lower their rates. I spent as much money there as […] I would have spent on a nicer place. The staff was overworked and on a skeleton crew. They only thing I can say is the room was relatively clean. Lisateave

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