Red Lion Inn Missoula - Missoula

My room appeared to be hand-cap accessible as it only had a large shower stall and no bathtub. It had wide doorways and the sink was really low for a wheel-chair. The only strange part was that it was on the second floor - and there was no elevator. So….I'm not sure how anyone in a wheel-chair would ever get up the stairs to this room. Strange.

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Close to the hospital and diagnostic center (St Patrick's). Not sure if the room had been completely serviced prior to our arrival; there was only one bar of soap and one small bottle of shampoo. The remainder of the tray for amenities was empty. They are pet-friendly however.

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I thought that the room was nice and the bathroom also, the biggest problem was that there was no cooling in the room and the heat had been previously turned on. It had to be 90 degrees in the room all night long because there was no air conditioning in the room. We finally were reduced to opening the door and leaving it propped open with a chair from […] 5 a.m. on. Thank goodness that part of town wasn't too crazy. Lisateave

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The location was great. The room was very clean and the bed was very comfortable. The only issue was no A/C in the room and it was very warm. I spoke to the manager and unfortunately in Montana it had been snowing the week before and they hadn't switched the system over to have A/C yet. Luckily the bed was so comfortable it made up for some of the heat […] issues. Overall, not a bad stay. Lisateave

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Staff was excellent. Rooms were a good, clean basic room. We stayed in two rooms while we were there. 2ND floor only had a shower and no micro or refridge. I had a hard time with the stairs so they moved us to ground floor which was greatly appreciated. That room had a tub, micro and fridge. They had a good breakfast. The location was great for my early […] morning apt. at the hospital. Parking is difficult in that area and we were able to just walk. Will stay there again! Lisateave

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Over all we had a good experience at the Red Lion. Our original plan was for Sunday night for an early morning Monday apt. We decided to go a day early and they were very accommodating. They put us on the second floor and I had a hard time with the stairs so they moved us to the first floor for the second night. Staff was Very friendly and helpful. […] Rooms were clean and the beds were very comfortable. The breakfast was fine, not as many choices as other places. Will stay there again when we are in town. Lisateave

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this is an older hotel, but has been well maintained and updated. Ideal location for accessing downtown Missoula. The breakfast was nice. The staff was very friendly and helpful.

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The room was great and the hotel amenities were fine. We stayed here for a wedding and was very happy with the accommodations.

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Convenient to downtown, across the street from parks and river. Surprisingly wonderful breakfast buffet. Arrangement of furniture in room is such that cannot pass between bed and entertainment center when doors to the TV cabinet are open. Just a minor annoyance.

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Hotel was located near a lot of stuff in downtown Missoula...We were able to walk to dinner every night, within walking distance of local brew pubs and the Wilma theater. Room was clean and comfortable--our room had a fridge and microwave which were nice/clean. Pool/Hot tub are only seasonal so we didnt get to use them. Rooms had external doors--kinda […] motel style, but it was nice to be able to park close to room. Also an easy drive to the Montana Snowbowl from this hotel. All interactions with employees were pleasent. Lisateave

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It was a great stay. The staff was wonderful. They helped find the great places in town to eat. I forgot my t-shirt and they mailed it to me free of charge. Love Missoula and will stay there again.

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I love the beds..... I sleep so well. Bathroom shower a bit dated but over a great convient place to stay. The breakfast is getting better.... But I think they could do a little something different. Great helpful staff.

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The room was nice enough. But they fail to disclose that the spa is outdoors and closed during the winter. It shows the pool is closed in the winter, but doesn't say anything about the spa being closed as well. This was very disappointing because I booked the hotel expecting to use the spa. I will never stay here again during the winter months.

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everything that i needed, clean, friendly, local, and convenient.

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Our stay was awesome! we were down there to have fun and stay in a comfortable room and it was a perfect place for us!!! The hotel attendant was very friendly and made us feel at home :)

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The clerk who was working when we checked in was very nice. The rooms were fine - comfortable, warm, quiet. You could see the wear and tear showing on some items (like an arm chair was dingy or the grout wasn't bright) but absolutely nothing dirty, broken, or bad. I'd stay there again - especially because all Red Lions are dog-friendly. We were headed […] to the airport early the next morning and it was very convenient. Lisateave

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It was good for what I wanted the room for

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nice, will stay again....big rooms, clean, good location for downtown.

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My only complaint is that the TV is in an armoire with doors that prevented viewing it from the nice easy chair that was in the room - otherwise it was clean, comfortable and the people were friendly.

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Two separate stays. The first okay. A very dated motel, but clean. The second stay was less than adequate. To open the door required using your shoulder to force it open. And then you were greeted with the overwhelming use of scent sanitizer. It took hours for it to disperse even with the door to outside freezing temperatures.

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The only thing that really bothered us on our stay was that the manager knocked on our door and opened it around 930 am. We had been downtown the night before and were really looking forward to sleeping in for that reason, and we were on vacation. Don't open your guests doors before 10am!

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room was too warm at night and temp control didn't adjust properly

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It was a comfortable and relaxing stay. The room was clean and spacious.The bed was comfy. I had my dog with me and my room was on the ground floor with a small lawn area located nearby for her needs. It was within walking distance of downtown. I found that convenient as I met some friends for dinner and drinks and enjoyed a walk back to the hotel. […] The staff was pleasant and able to answer all of my questions. I will definitely stay there again! Lisateave

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Don't really have anything bad to say about our stay at the hotel. It was clean and kept up. Location wasn't bad to where I had to travel around to. I would stay there again.

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Stay was wonderful- I arrived at room quite late - check in was very speedy! Young lady was very nice! Room was spacious. Thank-you

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While the room was tastefully decorated and the beds were comfortable, the room itself was HOT! Even though the heater said "off", it was hot in there. There was a stand alone AC unit which I turned on. It said it was 74 in our room. After a very hot and uncomfortable night trying to sleep, when I got up, it was 81 in the room! And te LOUD AC unit had […] been running all night. And I could still feel heat coming from somewhere in teh room. My son finally figured it out. There was an exhaust tube running behind the curtains and the window was closed. Which meant it was exhausting HOT aire back into the room faster than it could cool it off. They should have instructions taped to the AC unit, there were no instructions! When I told the woman at the front desk she said the maid should have had it set up properly and was sorry for my inconvience. That's it. And finally even though the room was clean, when I went to take a shower in the morning there was a used wash cloth in there and a bar of used soap. Made me wonder if they had even cleaned the shower.... Lisateave

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Higher marks would've been given except the heat ran on high our entire stay when it was an unseasonably balmy 65 degrees outside. We contacted the front desk and they were very helpful, immediately bringing a portable A/C unit to our room, but running it was so loud that it was hard to sleep at night. The staff did all possible to remedy the situation, […] but the bigger picture was the all or nothing heating system of the entire facility. Breakfast was very good with above average complimentary offerings. The room was beautifully appointed, but the shower was pretty disgusting with moldish residue. It appears that an older motel was purchased and remodeled by Red Lion. Not what we really expected. Lisateave

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Very courtious and friendly. Made our stay more than pleasant. Clean and well maintained work out room. excelent breakfast in the morning.

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AC was a bit weak, other then that can't complain for the price

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For what we paid, the quality and cleanliness of the hotel was unacceptable. I have stayed at better hotel 6's. The service was also horrible.

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Pleasant environment, clean room, good free breakfast. But out of order air conditioner put a big damper on my overall experience...had to sleep in about 80 degree temperature when I'm normally used to sleeping at 65 degrees...

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I found the staff to be friendly and accommodating...as far as the room itself goes...the air conditioning was turned off and it took a day to get a stand alone unit in the room...really a fan and the ability to open a window would've been nice...the air temp. outside was cool in the evenings. The breakfast was a bonus and the outside appearance wasn't […] bad either. Lisateave

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Booked here for the pearl jam concert and no other walking distance hotels were available. It's a mile and a half walk to the event ctr through downtown. The rooms are HOT. They shut off the ac in the fall - only has heat. So you get to open your door to the outside to cool the room... Only problem there is that is where the smoking area is and your […] room fills with the refreshing aroma of Camels and the HUGE ashtray the hotel has two feet outside your door. Motel, motel, motel!!! On the upside, they did have a nice breakfast buffet. But, still, Motel, motel, motel!!! Lisateave

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We Stayed in mid sept, the temp. was 35 degrees in the evening and our room was freezing as the heat did not work asked the front desk and we were told they had not turned the heat on over the air conditioning( apparently because of the age of the hotel , you can have one or the other)so we froze the first night, they did provide a small space heater […] the 2nd night which helped.so we were not very happy with no heat in our room, they said they could take some money off our bill but they never did. Other than that the rooms were really nice., and good breakfast in the morning Lisateave

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Good location friendly staff, very nice room. Would definitely return

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Generally very nice people - Alana and Sara - to name two. Met Emily, the housekeeper on our way out, she was delightful too. On Sunday morning, I asked if a document related to leasing a home could be scanned and e-mailed, and was assured it would be. After checking back repeatedly during the day every 90 minutes or so, I was told "in just a few minutes". […] By 4:30pm, I was told to go to a FedEx/Kinko's to do it myself. I did. The next morning at ~ 9:00, I got an e-mail confirming that the document had been scanned and faxed, almost 24 hours later! That didn't do me any good. I also reported a live bat hanging just outside our room door (unit # 139), and it was still there on check-out, nearly two days after I reported it. Lastly, the sole desktop PC available for guests went dead during our stay. When I inquired as to when it would be replaced, I got a vague reply "we ordered a new one, I don't know when it'll be here". No offer of an alternative at all. So, just a few things that were less than satisfying to me as a guest. Thanks. Lisateave

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A very nice motel. Would stay there again.

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Quick overnight stay in Missoula for business, and was very happy. The pillows were super soft and the hot tub was perfect for the end of a long day.

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The service was excellent, the rooms comfortable, and breakst offers great variety.

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Staff was very friendly. Lobby clean and nice. They put in a nice breakfast, however the seating was all tall stools, and and I had a hard time trying to seat my handicapped mother.The beds were very comfortable. Our room however was not cleaned well. There was left over dog kibble on the floor from the previous tenant and the shower stall had black […] mold in the crevices. The entire bathroom is in need of maintenance,grout and stripping are peeling off visibly,as well as the bathroom floor dirty and dusty. Lisateave

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The room was old - the chair and foot stool were stained and dirty. The hot tub was out of order.Breakfast was okay and the staff were deilightful

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This is an older hotel which has been refurbished. New furnishings are pleasant and room is very basic. 2 comfortable chairs in the room. Hotel staff was very friendly and accommodating. Pet rooms were located near outdoor pet space.

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