Radisson Hotel Madison - Madison

I thought that the decor was very well done. It was comfortable and had the room amenities that we needed. The refrigerator in the room wasn't cool and we couldn't use it. The only negative was the very long hallways since one of our party was slightly disabled. It was quiet.

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Good hotel stay.

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The newly remodeled Hotel is beautiful but the beds...stink! We had to switch rooms because one of the beds were broken. The second room had working sleep number beds but they were horribly uncomfortable. I would not stay here again.

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We were quite happy with the quality of the Radisson and as we visit our family every year we plan to stay at the Radisson when we come again. The care of the room was top notch.

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Lovely place, good for a stop over.

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The hotel was beautiful, clean, convenient - by far the nicest hotel we've had from Hotels.com.

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Very average hotel. Not at all impressed.

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My friend and I stayed here and it was great! They offer a complimentary full breakfast buffet. I booked one night online at hotels.com and then added another night by calling the hotel. I expected to have complications at check-in because I had to prepay for the first reservation, but not the 2nd one. I had two different confirmation #'s, etc. There […] was NO trouble at all upon check-in. The desk staff were knowledgeable and very courteous. We stayed there last year too, and we will stay here next year as well. Lisateave

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Good over all. But a couple of minor issues. 1. Description says Sleep number beds in every room but we had regular mattress. 2. Breakfast was free. But the yogurt was past the best by date and they only had the one with artificial sweeteners.

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The hotel looked like it had been renovated, but there were still were still a lot of details that were either not done yet or done very poorly. The pool looked disgusting, but had a sign that it was being redone March 2013. Other than that, I had a good stay. Nice beds, cool decor, a little far from downtown.

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All I originally booked for the week but had to leave after one day because it was so loud. Every hour I could hear the people above me stomp across the floor to use the bathroom. I could hear people slamming doors all night and into the early morning. I had to sleep with ear plugs. It kinda smelled funny also.

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In the middle of remodeling, so lobby & hallways a mess. Fumes in the corridor. My comfort bed control didn't work. Door in bathroom is awkward. Said they had a hot buffet; they don't, it's cereal & toast.

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They are not done with the remodel yet. I would not recommend staying here.

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Very nice time. The staff was friendly even thought many were working long hours due to the 20 inch snow storm we received that day. Despite being there and them havig to stay they were the best. The 3 in hotel condition was due to the fact they are going through a remodel so it was not at its best. They did comp us drinks for any inconvenience caused […] by the remodel. Lisateave

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We had troubles right from the start. The front desk clerk didn't seem to understand that the room was prepaid for by Hotels.com. It caused a situation that made us wait for 20 minutes. Their credit card machine wasn't working properly causing even more issues. We went to the bar to get a drink before we went out for the evening and could not find a […] bartender. We waited for 15 minutes and someone told us they would be back to help us but never returned. Clearly the hotel is being renovated which it needs desperately. There were piles of floor tile in the hallway and bags of concrete. On a positive note the TV did work but that was about the only positive. Lisateave

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This place is old, my toilet did not flush, the remote for the TV did not work. The sleep number beds are nice and the breakfast buffet was decent, nothing spectacular.

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I recommend this hotel except make sure you don't get the room right next to the stairwell/entry door. You can hear the door slamming and people goin up and down the stairs. Woke us up several times through the night. The front desk said it was a great room...really sold it! When someone was taking a shower it was so loud you would have thought it […] was your own bathroom. Lisateave

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We have stayed in a lot of Radisson Hotels and this was not a typical experience of a Radisson property. The Hotel is 2 floors, our room had a very cold draft coming in from the bottom of the window, there was an empty corner where a chair and ottoman should have been (our friends had this in the corner of their room), the only chair was a desk chair. […] The walls were all torn apart underneath the vanity. There was a place for a thermostat on the wall but that was missing as well. The Breakfast Buffet in the morning was fantastic and the Hotel Staff were all very nice. Lisateave

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The room was nice, except we did not have an information book to refer to. When we called the front desk to ask about a washer and dryer available the girl that answered the phone did not even know what we were talking about. But overall a very nice hotel and friendly staff. We would stay again.

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EXCELLENT FRONT DESK ON ARRIVAL AND DEPARTURE 9/14 9/16

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The sleep number bed was extremely comfortable as were the pillows and easy chair that was also in the room. The hotel was quiet and the breakfast they served was very good - a nice variety of food. Staff were friendly and helpful and the hotel was clean. The hotel is located near shopping and restaurants and right off the Beltline.

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I was very satisfied with the accomodations and service. It was a little farther off the beaten path than I expected, but not terrible. It was the best nights sleep in three days. The sleep number beds are the best. The breakfast was good and hot. I would recommend this hotel to anyone.

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Staff was not very friendy.Walls in room were paper thin and other guests from other rooms were very noisy thruout night.wallpaper was missing from some of the walls of our room and the end tables were old and our room smelled moldy.our tv in our room did not work properly.And our ceiling was also paper thin and i could hear every step the people on […] on the above floor made.When i checked out i told the front desk lady of my problems and she did not respond.I even said i would not stay at their hotel again. Lisateave

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When I checked in, helpful staff at front desk noted that the hotel was under renovation, and that my room was one which had recently been renovated. I was assured that there would be no construction noise in my part of the hotel. The room was attractive, clean, and well appointed. Although it was very close to the pool , there was no musty smell-a […] problem observed on a previous visit to this hotel. Toiletries and in-room coffee service have been upgraded (loofah is a nice touch!). The room was, indeed , quiet. Bed linens have also been upgraded. My only complaint is that the mattresses were , to my taste, uncomfortably hard. The mattress was so hard that I woke several times in the night, saddened that this room did not appear to have the advertised "Sleep Number Beds" so that I could adjust the firmness! The included breakfast was unremarkable, but ample. Lisateave

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Great Hotel, amenities, location was easy to find and staff was very helpful and courteous.

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Very pleased with the stay. Clean, good location and price. Personnel very responsive (I had a need to print out some documents, but printer function in business center not working properly) and staff was very helpful in dealing with my needs). Hotel to be going through upgrade, which it needs. Only problem was slow flushing toilet, which staff quick […] to respond to. Lisateave

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I find a comfortable bed and room to be the most satisfying part of staying in a hotel and this was one of the worst experiences ever! I dont know if we got an old sleep number bed, but the side that I layed on was deflated and sooooooo uncomfortable. The air conditioning in the room was bad as well and didn't work well and was loud the whole night. […] It was a clean room, but that didn't matter since I woke up with red bleary eyes the next day. I would not stay here again. Lisateave

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Great room at a great price. The staff was very friendly. Hotel is undergoing renovation - but it did not inconvenience us, in fact we barely noticed. There was NO renovation noise or mess audible or visible! Would definitely stay here again. Included breakfast was great with many delicious choices including eggs and bacon.

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This hotel was pathetic and I will never stay at a Radisson again. I went to check in at 9:15pm and they didn't have a room ready for me. Then after about 45 minutes I finally got my room, boy what a surprise. I walked into a smelly sauna that had a huge hole in the wall where the air conditioning unit was supposed to be. I called back down to the desk […] and they said to come back and they would try to find me another room. At this point I was so aggravated, I actually booked another hotel and left. Lisateave

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Understaffed!! There was only one girl who was working at the front desk. I can tell she was not in a good mood in the way she greeted us. She was left to work on her own and the phones were ringing and there was a line. I had a few questions to ask her but did not get the chance to do so. The Key card was not working for the outside door. At 1:00 AM […] there was a big group of people parting in the hallway and obviously have been drinking right outside our door. They were extremely loud and went on for about an hour. We finally called the front desk and no one answered. We did not get any sleep. Lisateave

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I am not a fan of sleep number beds. It was my first time on one and I woke up with a back ache. Other than that, it was a pleasant stay.

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Nice hotel. Clean rooms. Good cont. breakfast. Friendly and knowledgable staff. Kids loved the pool.

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The hotel rooms smell. My room was downstairs and the smell was not that bad there. However, when the people above me started making a lot of noise during the night, I asked to be moved to another room. The room I was moved into was upstairs and it had a pretty bad and strong smell. I had stayed in this hotel before and I found it comfortable and convenient. […] However, due my my negative experience last time I was there I would rather book somewhere else. Lisateave

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