DoubleTree by Hilton Miami Airport & Convention Center - Miami

Hotel and service were very nice, location, not so much

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Hi attended the Exppolit Conference May 1-5 at the DoubleTree Hotel and Convention Center at the Miami Airport. Amazing place. The rooms was huge and well appointed. The breakfast buffet was ample and varied. The restaurant and bar had a good variety of food choices and although not stellar, were still very good. All interactions with staff were kind […] and professional. A great stay Lisateave

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The room was nice - end unit was very large....HOWEVER.....when we walked in it reeked of HEAVY smoke. I called front desk but they didn't do anything, such as offer me a new room. The entire hotel is non-smoking (so they say). Everytime we entered the room it smelled awful. My purse and clothing smelled like smoke even when I got home. Way worse than […] any Vegas room, where you expect smoking. Even worse than casinos. Lisateave

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If you are looking ro stay in a hotel close to Miami Airport I would definitelly recommend Double Tree. The Service is very good, rooms are big and confy and very clean. We did not have any meal at the hotel so I can't say anything about it.

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very nice, better than we had expected for the Miami Airport area

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It is a very nice, clean and good hotel, customer service was good. But the location it wasnt good, is a construction close by but you wont hear nothing and the airport is really close but is not noisy... and the price was cheap.. i like it!!!

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Very nice stay at DoubleTree near Miami airport. We were just 12 mins from South Beach and Bayside shops and just 5 minutes from Dolpin Mall. Nice pool and my son LOVED the indoor basketball court. We will definitely stay here again.

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Very clean room with friendly staff and great facilities!

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pros: this doubletree seems newly renovated and nicer than most. got upgraded for free. it's just 5 min from the airport. cons: the airport shuttle is not a great system. it's difficult to get on, people just bombard it out of order.

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I don't even know where to begin. Upon Check-in, it took 4 hours and 3 phone calls to receive a refrigerator. Our bath tub didn't drain throughout our entire 6 day stay. It took 1-3 hours to receive towels after requesting from front desk. Then they would bring 2 towels instead of 4. The bar downstairs is a joke, completely understaffed. We ate an entire […] dinner without anything to drink. When I went to the bar to get waters it took over 10 minutes so my food was cold. The onion rings had the skin of the onion in them so they weren't even edible. They replace them with the yuca fries which were old and dry. The hot tub was cold. The pool had no towels. I went to the front desk 3 times asking for more towels at the pool, and they finally came after an hour of us being cold without towels at the pool. The front desk seemed to be attentative, but the rest of the hotel was a disaster. After all this all that they offered me at the front desk was 2 free breakfasts. No thank you, I don't want your free breakfast. Lisateave

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Very nice rooms, good service, all what you need from a good hotel.

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Close to the airport, close to major higways, very comfortable rooms

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Very nice hotel indeed. Close to the airport with free shuttle. Room is very spacious.

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Our stay was only one night, but it was GOOD. We asked for and got a late checkout. It was a busy Event Weekend so Prices were up. Still made for a Good nights stay!!!!

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The bed was good and comfortable, but the towels where old and hard, there were stains everywhere, the ironing board was so dirty and stained, it was like a cheap motel. lipstick on the shower curtains, holes in the shower curtains. I complained, they changed me to another room, it was a little bit better, but the stains (like toothpaste stains) where […] everywhere, the doors and even walls the ironing board in the second room was also really dirty. I have pictures. It doesn't measure up to a double tree hotel at all. Needs serious renovations. Lisateave

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Beautiful hotel, room was wonderful--clean, large and comfortable. The $10 per person shuttle to the Port of Miami was very much appreciated. There's a small indoor shopping area as well as a food stand that was convenient for a quick breakfast in the morning.

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I don´t need more explanations

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It was good but did not like having to pay for parking

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We were in Fort Lauderdale / Miami area for five days without concrete plans. We stayed at the Doubletree due to a discount coupon. The hotel was a little dated. The staff was very helpful even though there was a language barrier some times. We stayed for two nights so it wasn't a bad hotel. I had to go to store in lobby to purchase soda as there was […] no machine on my floor or the floor below. The room was straightened very nicely while we were out. I feel that Doubletree needs to rehab for hotel to be considered three stars or lower room rate. The location was easily accessible from highway. Lisateave

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We had an overnight stay on our way from Panama back to Chicago. There was dinner for 2 special at Rioja grill and food was great and super affordable. There is a free shuttle bus to and from the airport, which was very convenient. Just be sure to go to second floor departures to catch bus.

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Overall it was decent but a strange experience! First the shuttle service from the airport was terrible! I called 5 times to remind them we were waiting and was assured they would arrive in 10 minutes..after an hour we were finally picked up. However, the manager kept the pool open an extra hour for us so bad and good! The hotel was nice and the pool […] was great and our room was comfortable. However, the shower did not drain so I had to stand in 3 inches of dirty water after I cleaned out the long black hairs on the bottom of the tub...can you say yuck? Also somehow the door to the bathroom locked so in the middle of the night I could not get in and then in the morning they sent maintenance and the man had to tear the door frame apart to pop the lock and get us in. You would thin the would have a better way to enter. The breakfast was great and the service to the airport in the morning was timely...so like I said, a mixed bag of good and bad. Lisateave

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The Hotel was fine. Front desk check in was horrible..even the too few people at the desk thought so and were frustrated. Service and food in the Cafe/Bar was just plain poor. We ordered two meals. One was served and they couldn't find the other??? Waitress tried to duck the issue. We were shocked.

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The staff was polite and accommodating. Over all our stay remained a wee little short of our expectations.

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Good service from staff, but the hotel, specially our room was not in good condition, looked old and seemed it needs an urgent remodeling

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nice!!!

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Great hotel. very clean and comfortable. good location. would highly recommend.

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It was the third time that I stayed in this hotel. Before it was Shreton MIA. The price is much higher now, double of what I paid five years ago, however, I have to say it has downgraded. The airport shuttle did not causious to take passengers. We saw the shuttle drive through the outer lane and passed us. After a long trip, we are so tired to catch […] it. Then we waited another half hour! The room is cleaned, but not much facilities, no refrigerators, no slippers. good: The reception staffs are friendly and the free internet is fast. Lisateave

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Love the airport shuttle. Great for 1 night before getting on a cruise. Took a shuttle to the port for $10 per person, but need to make these arrangements when you arrive at the hotel. Short taxi ride to Walmart.

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We booked this hotel bc they offered a free airport shuttle when we arrived, and had a way to get to the port for only $10pp. Room rate was fairly high--about $180-- which was a lot for a quick stay. They also offered a shuttle to the dolphin mall for $5pp round trip, which was another bonus since there is nothing close to the hotel. The gym is really […] nice, but the treadmills shut off as we were running. Equip was clean, new, etc. I didn't hear any airplanes- yay! Lisateave

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Nice hotel with good service and close to the airport. However, it costs abt 30 dollars each way to downtown/south beach so can be an expensive proposition and may make more sense to pay a higher price for a downtown hotel and save on travel time...

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Beautiful hotel, almost couldn't find our reservation & didn't seem to care at all. We had just come from 2 wks in Caribbean & were TIRED; a convention was checking in at same time. Second more seasoned staff finally found our reservation. Lovely room, however lots of non-working things in room, terribly disappointing for what we paid & initial look […] of room & hotel. Lisateave

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The best beds ever!!! my daughter didnt want to leave the hotel.

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Had a nice stay but not very child friendly.

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Very nice, everyone very friendly. Concierge guys very helpful. Thanks Raul and Juan! Great pool. Pleasant stay a day before leaving on a cruise.

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I used to stay at this hotel years ago when it was under a different brand, I had always found it to be worthy of the high room rates they charged. My stay this week was much different. My room was dirty, the bathtub had hair in it, the picture frames were chipped and scraped, the sink stopper was stuck in the down position (I had to pry it up with […] my fingernails - disgusting), the fan in the bathroom screeched like it was dying, the complimentary coffee in room did not include any sweetener/sugar or stir sticks. If I was not in the room only to sleep for one night, I would have requested to change rooms. When I checked out, I told the front desk clerk that the room needed some service and explained the issues, she didn't seem all that concerned about it, nor did she say she was sorry or thank you for bringing it to their attention, just "O.K.". This is a convenient hotel if you are attending the connecting merchandise mart, but I would not stay here again, even for that reason. Not sure what is happening with the Hilton? Doubletree brands but my last few stays have been less than satisfactory. Lisateave

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Good value for the price. Only thing that could have been better was to find a couple of restaurants located somewhere close by.

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This is a great hotel to stay at, being so close to the airport. It is very nice, clean and has great dining/lounge options. The concierge service booked our cruise shuttle service for us the next morning. The adjoining shopping mall is very large with over 200 stores, if you like jewellry.It was a great way to start our cruise vacation.

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This stay was not at all what I expected and was quite disappointing. From the unprofessional conduct of the valet when we arrived, not receiving the world famous cookie at check in, constant requests for basic necessities like towels and tissue, and dirty dishes being left in our room, I looked forward to leaving. However, management did respond quickly […] to our concerns and made efforts to correct the recurring issues. Lisateave

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Excellent..,

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Very nice place to crash for the night. Not incredibly expensive either.

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Close to the airport, free shuttle and excellent room and service.

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