The Park Lane Hotel, London - London

Despite its very good location The Park Lane was a disappointment. It has not been refurbished for a long time, the rooms were small, the bathrooms pathetic and the plumbing deficient. It is not a 5 star, maybe 3-3.5. The furniture is out of the 1960s, toiletries are mean, the bar fridge not worth opening. Try somewhere else. Anna

Excellent location, frendly staff, but: Room small and in need of modernization, view directly into brick wall 2-3 meters away, freestanding and noisy AC, no coffemachine in room, very expensive wi-fi, mobile signal very weak.. Overall impression: Hotel is living on its location and name, could have been an excellent place, but seems worn down and with […] extra charges for almost everything. We did not try the breakfast (which of course was extra), but went up to Sherperd Market. Sorry, Park Lane, we will not return. Lisateave

The location is primo, the hotel is very much overdue for a refurbishment, to the point, it seems, that the brand name Sheraton is played down in the sales sites. Everyone checking out on Sunday had a complaint; there is no individual heat/cool controls, a stand alone heater is provided; fluorescent lighting in the bathroom, chipped bathroom tiles, […] anemic shower, shabby furniture and sparsely provided minibar. One guest complained about hearing vermin in the walls. Only two check in/out staff. We were erroneously charged for food and beverage, although upon questioning the bill was cancelled.Guests pay for the location, the quality is missing. On the plus side, hotel management does respond to complaints. Lisateave

I spent 5 nights at the Park Lane Hotel. It's a lovely hotel that is looking a bit tired in places but is in a great location and compared to other London hotels I found the Park Lane not too bad at all. My room was small ( as are all London hotel rooms!!) but the beds are very comfortable and the service is good. You can tell that the rooms need a […] bit of maitenance ie. bathrooms, but on the whole not bad. Lisateave

concierge service particularly wonderful. great location. This is a large business hotel. Just remember that everythingin London is expensive.

The room lacked color. There were blank walls. It was rather difficult to take a shower inside the tub-very narrow.

Although my trip was cut short, the stay was excepional, even on my 400AM departure. Great hotel Thanks

This hotel is in an excellent location with good transport links. The staff are helpful, but check in can be a bit slow if busy. Good breakfast if included in room rate, otherwise a bit pricey but there are plenty of other more reasonably priced places serving breakfast close by. The Palm Court is a nice place to meet for afternoon tea.

Location is the best facet of this hotel. But quite acceptable in terms of comfort and cleanliness. Overall a good buy. Between Hyde Park Corner and Green Park tube stations. Easy walk to Buckingham Palace, Picadilly Circus and the theatre district. Very close to Shepherd Market, which has charm and a number of eating venues. Wish they had coffee pots […] in the rooms. Lisateave

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reasonably priced for London. Excellent location. Room could be updated but nice, not great.

This hotel was lovely in its day but that time has well past. The hotel smells very stale and moldy; the carpets are filthy and the "a/c system" is horribly antiquated. I would not stay here again.

It is an older hotel(rooms comfortable, clean but nothing outstanding.)The location was great, the bar/tea location was local so made it an easy place to meet guests. A bit pricey, was expecting a bit more wow factor from the pictures. I would try another place next time but can't say that any of us were disappointed.

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This hotel is in a great and convenient location within walking distance to all the central London attractions and museums. Bus, taxi access is a breeze and the hotel room is satisfactory for the money! I'd go there again and recommend this place.

This is an impressive hotel in a great location for seeing London. It's located opposite beautiful Green Park which leads on to Buckingham Palace and, if you want to go further afield, it's just a few minutes walk to Green Park and Hyde Park Corner Underground stations. I've visited London many times over the years and this is the best location so far. […] The hotel room was lovely. Although it was very warm there's a mobile air conditioning unit which worked well. The only downside was that the view from the window looked out onto the back of another building, however we weren't in the most expensive room. Lisateave

My father started coming to the Park Lane back in 1947 and has always stayed there and enjoyed it very much. My own experience at the Hotel dates back to 2008 and it has excelled all my expectations: good service, fine location, attentive staff, will certainbly be back in the future.

Schlafzimmer i.O., Badezimmer fehlte es an Sauberkeit bei diesem Preis! Beim diesem Preis gab es auch kein Frühstück!!!

hensiktsmessig hotel hvis du vil bo billig, bra og sentralt i London. Store rom og gode senger, men veldig varmt på rommet. Noe bråk fra vifte når vi åpnet vinduet. Ligger bra til med utsikt til Green Park. I området bak er det nok av restaurant og pub muligheter. Vil nok bo der igjen hvis pristilbudet er like bra!

Gammalt, men mycket fint! Vårt rum var hur bra som helst och egentligen inget att klaga över. Badrummet var lite slitet, annars mycket bra. Bra för att vara london-standard.

La mejor valoración es para la situación del hotel, el te de la tarde y el personal. El cuarto de baño demasiado justo.

Hotellet, som anges vara ett 5-stjärnigt hotell, motsvarar 3 stjärnor pga att det är gammalt och slitet, rummen inte renoverade eller moderniserade på länge. Det är inget fel på hotellet men det motsvarar inte förväntningarna på något sätt. LoA

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The Park Lane still has a charming atmosphere and is well located. To keep up with its category a renovation is necessary. Furniture is faded, compromising comfort in the spacious executive room. Staff is competent and dedicated. Rates at hotels.com were overpriced.

Zimmer und Infrastrukturen entsprechen keinesfalls einem 5 Sterne, eher einem 3 Sterne Standard. Darum auch bei günstigeren Preisen zu teuer. Morgenbuffet sehr reichhaltig und Top

五星の割りにあんなに壁が薄くて量隣の部屋はもちろん、廊下からの音や声が聞こえてきて殆ど眠れませんでした。ただでさえ、旅行中は疲れが溜まりやすいのに、あんな思いをするなんて、残念な旅行になりました。 フロントに隣の客の声が聞こえてきて眠れないので、何とかして欲しい・・・、と電話をかけようとも思いましたが、その電話の内容も隣に聞こえてしまうと思うと苦情の電話もできませんでした。 近所には、一流ホテルがあるだけに、泊まってみて改めて、このホテルのレベルの低さを痛感しました。

Ett hotell med mycket bra läge till allt i London - 2 minuters promenad till tunnelbanan, 5 minuter till Bond Street med dess shopping m.m. Rummet var stort, bekvämt och välstädat. Ganska slitet dock - samt mycket dålig uppvärmning - en renovering skulle vara på sin plats. Servicen i restaurant samt bar oklanderlig men ganska opersonlig. Jag skulle […] klassificera hotellet som ett mycket bra mellanklasshotell och ej som första klass. Lisateave

Das Hotel ist sehr schön und zentral gelegen. Mit Glück wohnt man sogar in einem Zimmer mit Blick auf den Green Park. Diejenigen, die ein Zimmer hinten heraus haben, müssen sich jedoch Tag und Nacht mit dem lauten und monotonen Brummen der Lüftungsanlage rumquälen!!! Sowohl Lobby als auch Restaurants und Empfang sind sehr schön und sauber, die Zimmer […] und insbesondere die Bäder könnten jedoch eine Renovierung vertragen, da sie alt und abgewohnt sind. Für ein 5 Sterne Hotel hätte ich mehr erwartet! Lisateave

Bra rom med god størrelse, gammelt hotel men rent. Dyr frokost. God service. Ville bodd her igjen. Kort vei til undergrund.

Goed hotel. Jammer dat de badkamer klein en ouderwets was.