Copley Square Hotel - Boston

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We loved this small hotel tucked inside the Copley Square neighborhood. Will look forward to staying there again. Great people. Great comfort. Fabulous little details that make it unique.

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Amazing and knowledgeable staff! Room was immaculate. Within walking distant to everything!

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It was ncie but small, good location.

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My husband and I have visited dozens of hotels in Boston due to medical appointments in the city. Of them all, this is our favorite. You can't beat the location- so close to Copley Square and the Prudential Center. The staff is top notch, hotel always clean, and the decor is beautiful. Beds are comfortable (although, the Omni Parker House wins the award […] for best beds), all fixtures updated, prompt valet parking, and always a fresh cucumber-y scent when you walk in. Lisateave

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Service was excellent. Check-in occurs at a podium in the small lobby and the receptionist was very pleasant and helpful. Bellhop service was not required but a bellman was stationed at the entrance in any case. A lift is available for the handicapped. The room was somewhat narrow but clean and tastefully appointed. The bed was firm and comfortable. […] There was a narrow space between the foot of the bed and the desk but easily negotiable. The bathroom was small and the biggest problem was the bathroom door which is too large for the room. I had to squeeze around it to be able to get in the bathroom and close the door, A pocket door would be better. Shampoo, soaps, towels were all good quality and the bathroom, shower/bath and water glasses were clean. Newspaper every day at the door. A small exercise room is available. Shaw's supermarket across the street. Near Boylston St and the Marathon site. Close to the T and the Marriott and Westin are essentially across the street. Would definitely stay there again, might ask for a different room if I was traveling with my wife. Lisateave

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I was there for a week, which is a long time to get to know a hotel. The staff was very friendly, the accommodations were nice and my room was very quiet. The room I had was small but I realize Boston is expensive. And I didn't feel cramped even thought the space was small because it was an efficient layout. The free AM coffee, midday hot chocolate, […] and evening wine are definite perks! And one morning when I was obviously exhausted at 4am with no coffee brewed yet, a nice gentleman made me a cup and refused a tip! The gym is small but not busy so you can get your exersice in. Lisateave

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The service at Copley was great..! They make sure I am being help and makes things easier for me.. The staff are friendly and helpful.. Also, the hotel is close to prudential center. I would definetly stay here again..

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We upgraded to the delux king size room which was amazing. Our other friends were in the queen rooms which were a bit small. However, the have housekeeping twice a day and the staff is amazing with any need that you might need.

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Room was quite small , same goes for the bathroom. Bed could have been more comfortable and it was very noisy. So for the money , next time we'll stay elsewhere.

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I was very pleased with my stay. The room was clean and comfortable.The staff was very friendly and accomodating. I highly recommend the Copley Square Hotel, especially for the business traveller on a budget.

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excellent

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Overall this was a great hotel to stay at. The service, location and cleanliness were everything one could ask for. The only drawbacks were a small room and a view out of a small window onto an emergency fire escape. All else was superb!!

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The hotel staff was extremely helpful and polite. Customer service Excellent, rooms and renovations outstanding - the wine down social - awesome touch. Great fitness center for this type of hotel also. My only comment that isn't glowing is the service level of the wait staff at dinner and at breakfast. This is an area for improvement. From not having […] Tanquaray- or any gin available seemed odd -to server complaints about management, to in attentiveness at a business breakfast. Easy things to fix- All in all I would go back and recommend to friends and associates. Lisateave

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Overall it was satisfactory, but there were a few things that make it so I would not return to the hotel. I would prefer to stay at the Marriot or Westin. (1) the bathroom is rather dark (2) the sink area was small and you have to put all your toiletries on a small table (3) there are not enough accessible outlets.(4) workout room is so so with the […] aerobic equipment kind of jammed in a corner Pros: 1. free wifi at a good speed 2. elevators were fast 3. room service was quick. The location is good and your a quick walk to the restaurants on Boyleston. Supermarket next door is also useful. Lisateave

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This hotel was conveniently located to shopping and great restaurants. I would stay here again.

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We had a great stay......bed was super comfy!!! Location is amazing....will definately stay there again....thank you.

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First time and will return. Also will recommend. Freindly staff as well. Great rate.

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Very nice and clean. Friendly staff. Excellent location.

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Overall, I liked this hotel. Excellent location for Newbury & Boylston Streets, Prudential Ctr and Copley Square. All staff were very helpful and friendly. The room was an average size and nicely decorated. My only gripe is when I got in bed and found a dirty bottom sheet and pillow case with what looked like food stains, like maybe chocolate. I didn't […] use that pillow and slept on top of the cover sheet. The bathroom had a shower only with no tub, which was fine for me. Bathroom a bit small. Despite the bed issue, I would stay here again, but will check sheets first before it's too late at night. Lisateave

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Loved the hotel. Unfortunately, I did not find out about the renovation work until I was awoken at 7 am (after returning at 2 am) by the sounds of hammering and large chunks of something getting thrown into the dumpsters.

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I had a great stay at the hotel; all staff were very helpful and attentive. The wine reception in the evening was a nice added benefit. I liked that the stairs were not hidden away so I was comfortable using them rather than the elevator--nice chance for a little exercise.

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Gorgeous hotel with a boutique/cool feel to it. Next to shopping, Copley Square, BPL, etc. No need for a car

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A lovely hotel in a great Back Bay location. Most reception staff are lovely, so helpful and friendly. The wine down hour is great, and the hot chocolate in the afternoons is delicious. Room was very lovely. Quite a lot of traffic noise in the mornings, but not intolerable.

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They did a terrific job when a once in a century snowstorm hit. Great staff very accommodating, offered additional discount for extended stay. Will make this one of my regulars

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Good but not great experience, rooms are small and not very well finished.

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I visited for a few nights while on business and wanted to stay in this area. I had never stayed at this hotel, but had stayed at a few others in the vicinity. The price was right, so I tried it. I was very impressed for the price I paid. It is a beautiful old hotel that has been completely updated to a young, contemporary feel. The lounge was one that […] I would travel to. I did not try the restaurant, but it seemed nice. The service was great and I loved that I was offered a glass of wine upon check in! The room was a little small, but very comfortable and inviting. I suppose there are only two negatives I could possibly mention. The first was that one morning I did not have a hot shower, only warm and the second being that one night I could hear the loud music from the club downstairs. I was on the 3rd floor and was very surprised by this. It was a good thing that I was very tired and turning the fan on drowned it out. I am the type to quickly complain and have the issue resolved, but these "issues" were somewhat minor and the positives far outweighed the negatives. I loved this hotel and will absolutely go back! Lisateave

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The overall experience was good and i would recommend the hotel to any one visiting Boston

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Such a nice quaint hotel. Everything was amazing except the night staff at the Mini Bar. They were immature and completely uninterested in looking or acting professional. My wife and I wanted a nice cocktail after dinner and a show. My drink was made horribly with no acknowledgement to the fact after I asked for a new one. My hotel service and overall […] rating would have been 5's if not for our bad experience at the Mini Bar. Lisateave

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Absolutely THE BEST!

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this is a great hotel in a great location. The service is superb and the property is clean. The Mini Bar is great for entertaining and also offers a great menu. I stay here 2-3 times per year and highly recommend it.

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We stayed at the hotel for 4 days between Christmas and New Year's. The staff was amazing and very friendly, the room was spacious and well mantained. The one minus was that no breakfast was included in the room and the breakfast prices in the restaurant were quite high. Overall, however, we absolutely enjoyed our stay and would absolutely recommend […] this place. Lisateave

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Lovely hotel, attentive staff and ideal location. We were visiting from the UK and loved it's decor, service and location. Only slight negative was there was a loud noise outside at about 2am which we believe was people leaving the nightclub in the hotel but not sure how much they could have done about it. Overall, loved it! Free Coffee and Tea in the […] mornings, hot chocolate during the day and wine in the evening, nice touch! We would recommend! Lisateave

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HOTEL IS OLD AND ROOM IS RATHER SMALL..ONLY BIG ENOUGH FOR ONE PERSON..TWO MIGHT BE UNCOMFORTABLE..ALTHOUGH OKAY. SERVICE AND PERSONAL WERE EXTREMELY NICE AND VERY ATTENTIVE

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overall a great boutique hotel,friendly staff,great location. Have stayed there before and liked it better, this time room not only tiny but very akward in layout.

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The Copley Square Hotel was perfect for a three night stay for my mom and I neither of which have ever been to Boston. The staff was always available, knowledgeable, and helpful. The room had comfortable beds and it was dark and quiet enough for us to sleep in! The location is great, it's close to Newbery street which has lots of restaurants and shops. […] The subway station is around the corner as well. I would recommend this hotel to friends and would stay here again. Lisateave

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I've been there twice with my family ...and I will be back whenever I will go to Boston again.Great location! Cozy and clean rooms! Nice and friendly staffs.Nice hotel for families and single people.

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Decent enough hotel, perhaps a little over-priced. Older building with good looking rehab, but my room had very old widows and it got cold overnight.

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The hotel has been totally renovated and it is beautiful. Location was great for shopping and symphony.

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