The Sutton Place Hotel - Edmonton - Edmonton

the beds were very uncomfortable. The parking was way over priced however the staff was quite friendly.

The overall stay was good, I found it was hard to find the hotel at first, and parking was also hard to find. One of the clerks said parking was on one street and another clerk said a different street. That was the only problem I had, everything else was well taken of.

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parking was a bit expensive,everything else was great

I enjoyed my stay there, the price was very reasonable, the only drawback was the dining room which was under renovation.. other than that they offered great security and comfort..

Hotel doesn't heed to customer's needs.

We took two deluxe rooms that were extremely small. The quality of the linen was substandard. I stayed at this hotel when it was a sheraton and the difference is phenomenal. I will never stay at a Sutton again. This was my first and last time.

Hotel itself was ok. But they had me only for one night even after I called hotel.ca to confirm. I did not recieve a confirmation email. I had to write it down the third time I called to get fax sent to hotel. My keys got cancelled after first night. Had to get them re activated. Other than that it was ok

The stay at the hotel was nice. Good view, nice rooms, but the parking is $24 per night downstairs. If you don't mind paying then its a great hotel but I've stayed elsewhere downtown and guests had significantly discounted parking. For the price of the hotel I would stay at the Delta for future visits to Edmonton's downtown.

Cost of parking is not advertised.

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Very friendly staff! Easy parking access and walking distance to shopping!

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What can i say it's excilent i'll be back again in that hotel.

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very dated and bare bones rooms - no flat screen tv - limited channels and you have to pay extra for enhanced internet service. location is seems to have a lot of 'street people" around it - some scarey looking individuals.

The hotel is nice. Under construction the time I was there, good location for shopping. I did find the hotel a little noisy I was on the 14th floor and you could still hear alto of traffic noise. But all in all not a bad place.

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Although it was a bit dated, it was a great hotel. Right in the heart of down town Edmonton, close to the "City Center" and other stores, and about 15 minutes away from "West Edmonton Mall". The kicker...the bed was fantastically comfortable. We will definitely be back, and highly recommend it to anyone else looking for a hotel close to everything that […] down town Edmonton has to offer. Lisateave

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The front staff were friendly and helpful. Housekeeping were friendly. The room on the other hand was old with the tub very decayed. There was dirt and dust under the beds. The floors in the room were not clean.

The hotel is convenient for downtown offices. Although the decor is somewhat dated (very beige), and the hotel is showing signs of age, it is comfortable and quiet. During my stay the toilet overflowed (this was rather disconcerting) but the maintenance person came quickly and solved the problem. I did note, however, that although he sopped up the water […] with towels, nobody from housekeeping actually came to wash the floor. Perhaps I should have asked; at any rate I made sure to wear shoes in the bathroom after that. Given the convenience of the location, and the reasonable rate, I would stay there again if my preferred Edmonton hotel is unavailable. Lisateave

Well located, great value for the money. Wouls book again without hesitation.

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It was a great deal for the room but parking was a 23.00/day so the great deal turned into a basic hotel room. If you are penny pinching consider that before you book.

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I arrived quite late to find a crowd of people milling near the entrance, smoking cigarettes. The lobby was under construction, and the self-park machine was broken - requiring valet (there is no parking downtown). Checked in, staff was friendly, but hotel didn't match the price. Room okay, but nothing special. Requested micro at booking, told when […] checked in that they forget, so to call if not there (it wasn't). Just a hassle. Checked out next day - would not stay for 2 weeks as scheduled. When car brought up, had disgusting stuff all over windshield (looked like someone had chewed tobacco and spit it all over). It wouldn't come off (partially frozen, I guess). I will never stay again - and so happy to get out of there when I did. Yes, its downtown - but I'd rather drive a bit further than deal with this. Beware - in this case you don't even get what you pay for! Lisateave

found it too be a great hotel,enjoy the pool and hot tub -top floor,very friendy front desk staff. shopping,tourest spots,etc were all close by. for me ,love going up and through strathcona ,it always a must see.

Really enjoyed the Van Houtte coffee in makeshift breakfast room in the morning. Would have liked it even better if they'd made it available all day! I have to admit that the hotel is conveniently located in the downtown core - but as far as getting a good night's sleep, unfortunately, the beds are just not that comfortable.

I was told that the parking is full and I had to park two blocks away and walk about 15 min in cold wind. besides for the breakfast my order last 30 min and they made me mad and ruin my day. my room was in 3rd floor and I asked for upper levels and they told me all rooms are full. I dont recommend this hotel to anyone.

this is an older hotel that needs some work.

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Very charming in its day. Needs to be updated in the common areas. Rooms are comfortable. Beds are great, curtains old, remotes need to be changed. Concierge was friendly but not always there when I called. great location downtown.

Location is great (easy access to city center mall, restaurants, downtown venues), but despite it being a nice room, it was not comfortable. The room itself could be abit cleaner. There was an old, dirty smell that we finally discovered came from the pillows! The linens were clean, but the pillows reeked of not ever being washed - not very sanitary […] - Yuck! Got different pillows that were not great, but somewhat better. Because of this, we will not stay here again. Too bad, because the staff we met were awesome. Lisateave

convenience, nice and clean

Bedding was very uncomfortable - the one piece above the sheet was very heavy and not very flexible. I didn't sleep at all. The scrambled eggs, bacon and sausages were luke warm. This isn't to my liking.

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THe hotel was very clean, staff was superb, however the bed was another story. It was lumpy and squeeks. Do not stay in 2511!

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Thought the service would have been better. Bed comfort not too great.

The room was clean and quiet. The hotel staff were friendly and helpful. It was a disappointment to find the secure parking was so expensive. If I taken the time to check into how much the parking cost before I booked the room, I would have stayed at a hotel a little out of the city center and saved myself some money. This information may have been […] available on the booking page however, I failed to notice it. I will be checking next time I book a room. Lisateave

its very good,( i left my hat there . its cheap but i like that hat

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Very pleasant stay. Staff is really friendly and helpful. Clean room. Very nice place overall