Hyatt Regency San Francisco Airport - Burlingame

Pleasant and comfortable

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Bed was comfortable, staff friendly.

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I had a beautiful room. I enjoyed my stay. Wish I would of had more time to stay longer.

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I was impressed with the staff. They were all dedicated, customer-oriented, and capable.

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As per usual, the room was very nice, the staff exceedingly friendly and Knuckles Historical Sports Bar is still the best place to watch the Giants beat the Dodgers! Close to golf, SFO airport, close to the BART/CalTrain station for Giants games or travel into The City and close to Downtown Burlingame for shopping and a variety of eateries. The Atrium […] tops the whole hotel experience. Great stay. Lisateave

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Our stay at the Hyatt was very nice. The hotel was very convenient to the airport, very clean and generally nice. We got to the hotel at a very busy time so our check in was delayed and honestly a bit annoying.

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The coffee machine had not been cleaned when I checked in. It was stinky and disgusting.

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It was comfortable and convenient. Served the purpose.

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If you are coming here on vacation..DONT. Just book a slightly more expensive room in SF proper. I booked a hotel here and for $250 a night, you would expect fast,reliable internet. Instead, I spent 2 hours on the phone with customer service and could barely access wifi from the room. The hotel rooms that face the freeway are very noisy. I asked to […] move to an inside location which was better. The front desk people were speaking Tagolog to one another when I checked in..I think they were commenting negatively about some of the Chinese tourists that were checking in. Not cool. I will not come back here. Btw, the hotel itself is not the best in terms of cleanliness..this place has really let itself get out of hand. Lisateave

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Room offered for a family of 4, which was ok for only a 1 night stay, but two double beds is to small for 2 adults and 2 children of 11 and 13. The overall service (luggage, valet) was good, the Receptionist very kind, offered spontanously free Internet (sincerely, I think that should be so in any hotel nowadays). The hotel is by close to the airport. […] The elephant nearby seems to be a very good Thai Restaurant, we couldn't get a table... Lisateave

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Other than 60 buck cab ride to SF, the shuttle service is great and the hotel is nice

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Everything ran smoothly. Pleasant staff. Clean room. Excellent breakfast in the dining area before catching the shuttle to the nearby airport!!

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The hotel was nice and clean but the add-on fees were crazy! $20 parking fee per night, $10 for internet per night, $4 per water bottle and the food started at $14, for breakfast!!! I will definately not be staying here again. I am glad I only had to stay 1 night.

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For a 5-star hotel, there's not much in the way of five star service or amenities - wifi involves cost (even the most discount hotels in SFO provide free wifi, no hotel parking (again a cost)

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Paid extra for king with bay view. Got a double on the highway. Lights in room don't work and had to walk all the way into room to turn search in the dark I arrived very late at night on my flight and had many bags with me and no hotel employee greeted me or offered to help Hotel is under renovation with work going on in the evening.

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Decent hotel, hyatt standards. Its not the Ritz but its nice. Bed was uncomfortable but its a hotel so that's to be expected (was a normal hotel mattress, not exceptionally bad). Room service food was good. Room was spacious. Bathroom a little small, but not cramped. Overall a good hotel. Id happily stay again.

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Staff was very friendly. The food options and quality were great. Saw a hair on the bathroom floor and the cabinet under the sink was damaged and dirty looking, a fix that never took place perhaps. Room 3082

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My room was an excellent room with microwave, fridge, coffeemaker-all the amenities. It was sparkling clean.

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Great hotel to stay....

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Overall -it was great. Thanks for the service.

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The hotel staff was outstanding. The concierge was very helpful in making suggestions for tours and in making the arrangements. The food in the restaurants was great and reasonably priced. The rooms were very clean when we arrived and cleaned daily. The hotel was close to the Bart and they had a free shuttle to the international airport, where we caught […] it. They also had a free shuttle to downtown Burlingame for shopping and reasonably priced dining. Lisateave

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This place rocks !! Only down side , not alot of action around hotel , but knucles inside and rest of hotel and staff was on point !!

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This is a very nice airport hotel. The inner rooms overlook the atrium, which I personally found claustrophobic because there's no view to the outside. The hotel was very accommodating about moving me to an outside room, though. I would have liked a hot breakfast buffet at 6 am, but was able to get room service which started at 6:30 am.

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Have to pay for amenities - parking, Internet , etc

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Stayed here overnight before heading to our out of country destination. Booked this hotel due to park and fly. Worked out great- shuttle service timely and valeted car there while we were gone for 5 days. Check out knuckles bar for drinks. Cool atmosphere and a great way to relax before heading out!

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The food at Swiftwater was great and fairly reasonably priced. I was there for a conference, and everthing seemed to be very well run. Quality place, for sure.

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Room Service menu had too few choices that weren't fried.

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For late night arrivals or early morning departures this hotel provides quick access to the airport.

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The hotel is approaching 25 years old now, so it's not state-of-the-art, but it's still quite lovely inside with its atrium design. The staff are friendly and Knuckles Bar serves some excellent pub food and decent cocktails. If you have to stay close to the SF Airport, this is the best hotel for the money.

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Comfortable and great bar at Knuckles. They were friendly and efficient as well as with a great sense of humour.

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Having to pay for Wi-Fi was very annoying. Very expensive food/beverage prices. Beautiful hotel.

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Overpriced! Our room was so dirty we asked to change rooms! The second room was not any better, they sprayed cleaner in the room and called it "cleaned"- Bathroom floor had hair and dirt- bed had dirt and scuff marks on the bed- the chair was thread bare, worn dirty, the lamp shade was broken- counters were dirty & spotted- Disgusting! We were very […] dissappointed because we had stayed at the Hyatt, in Burlingame, about 5 years ago & it was beautiful and wonderful- WAY OVERPRICED! Lisateave

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staff were very friendly. location is great for getting to the airport (their shuttle runs 24 hours a day). Only thing missing was a spa!

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The room was a good size, but the bathtub was not clean, and there were strange noises from the ventilation system and refrigerator. Also some cigarette smoke crept in. (It was a non-smoking room.) I was grateful the refrigerator was empty, and not stocked with stuff for sale, thereby allowing me to put items I'd purchased at the supermarket. The reservations […] system was down at check-in, meaning a longer than usual wait. This Hyatt needs modernising. It's a bit depressing. Staff tries to make up for that though with their friendly attitude. Lisateave

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We stayed in this hotel for a couple of days, it was great. It's located in a peaceful and quiet neighborhood, which I personally prefer. Less than 5 minutes drive to San Francisco airport and about 15 minutes drive to San Francisco downtown. Even thought it is located in a quiet neighborhood, but it's easy to find food too, just 5 minutes drive.

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staff happy cheerfull loyal and good fun and humour

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Stayed here for a business trip because it is close to the airport and the major freeway into San Francisco. Not worth staying there if you are not in the Hyatt rewards program. They treat you like a second class citizen and overtly treat Hyatt rewards members like they are more deserving. Get ready to pay too much for poor wireless access.

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Great service from the hotel staff. Room was just ok, but clean. TV didn't work. I'm sure the staff would have fixed it, but it was late, so I didn't bother.

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Hotel is well located and close to SFO. Shuttle leaves every 10 minutes and avoids morning traffic. Staff was very pleasant and accommodating, especially Don at front desk. Overall a 4+ stay.

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