Jebel Ali Beach Hotel - Jebel Ali

My 3rd time at this hotel, I know it is far out of the way but that's ok, Service in general is good. I found the breakfast staff distant, rarely a smile having asked for morning coffee a pot of cold coffee arrived (twice) obviously filling the pot up from left over coffee from another table. when I asked to have a fresh pot of very hot coffee it was […] laid on the table without a word, the waiter had turned away before the pot landed almost. nothing nice about the breakfast service, except the Chefs who are very pleasant. Quite a change from my previous visits. Paying extra for a seaview is not good value, the rooms are small for a five star hotel and the balconies are minute.about one and a half meters by half a meter. Chambermaid service is excellent smiling and very helpful. The hotel etiquette notice handed out on arrival states." appropriate dress should be worn in the public areas and in the lobby". One man was walking about in his swimming trunks and speaking to the concierge. When I complained to a manager he replied "well it is a seaside resort after all" so it's OK !! The sports staff driving the buggies are also smiling and helpful but then the sports area is well away from the main building so sometimes one requires a lift. The grassed area and beach are excellent but beware at which part on the water you venture into as there are some nasty rocks if you do not look for the marked "off" areas Lisateave

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The hotel was amazing and staff couldnt do enough for you. The food in all the restaurants was second to none. Steaks at shooters was amazing and worth a visit. My boys 14yrs and 8yrs had an amazing time.

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Hotel/Location was fine for us as we had visited Dubai on 4 previous occasions and had been to all the tourist attractions etc. we were on a few days break and just wanted to relax on the beach which we did .On the down side it was very busy although we had loungers we could not get near to the sea front, also at this hotel you could not have food brought […] to your lounger which is something we have had at other hotels in Dubai, we had to go to the hotel next door for our buffet lunch as the beach bar/cafe was continuously full, generally the food was OK we were all inclusive but would not have been happy to pay for the food daily as it was only OK apart from the salad bar which was always very fresh and varied. Staff were friendly, room was clean but not sure if we would use this hotel again when we next return to Dubai. Lisateave

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The hotel is a perfectly self-contained destination for getting away from it all, being about 40 minutes from Dubai International Airport.There is plenty to do on site, even if you don't play golf! We didn't go all inclusive and didn't regret it but then we are not big eaters or drinkers. The food was delicious in every restaurant we visited and you […] could happily over indulge with an all inclusive package. Staff were all very helpful and discreetly attentive.The room was very clean, the bathroom fresh and modern and the bed the most comfortable we have ever slept on away from home! Loved the Tepanyaki experience in The White Orchid restaurant! Lisateave

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everything was perfect. I will go back again. A great relaxing place. The perfect holiday

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The hotel as a resort is amazing, swimming pools, the beach, the weather, activities, all are great. There are transportation's that takes you to the city downtown and malls, but sometimes you might miss the stopping point, please ask for all details before you leave the hotel to your destination. BF was good. Shisha at the bar was OK. It's a unique […] 35 years old hotel.. Lisateave

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I love this hotel it is the third time i have stayed there and I have yet to find any other placemore relaxing than this Hotel. The people and service and the food is amazing... You have everything in one location.

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Lively hotel/resort. Clean and tidy. The only downside is that it's far from central Dubai but to compensate that the hotel provides a shuttle service to all the mail attractions. The palm tree resort; a new build next to Jebel Ali is quite nice and new. Beach quite big with various activities.

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Staff are very friendly, relaxed and helpful. Great beach front with sailing dinghys and swimming.

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Fantastic Hotel, great way to enjoy Dubai peacefully, being 30 mins from town its very quiet. A perfect holiday location, with everything from sailing/donuts/water skiiing, to shooting club, marina for fishing and an air plane for pleasuire flights. Shuttle buses are provided free of charge though if you do want to shop in the malls. Restaurants are […] very high standard as is choice of drinks - we stayed all inclusive and it was worth the additional charge - breakfast, lunch and dinner with wine for 2 would be approx 400 pounds sterling per day if not all inclusive. Great choice of evening a la carte restaurants including asian, italian, seafood and steakhouse. staff lovely and went out of their way to help - with a smile. I would return here and recommend this hotel to others. Lisateave

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Probably one of the best value for money beach hotels in Dubai, but not just that, the hotel is truly one of the best beach hotels I have stayed in which manages to maintain the five star standards and offer a top rate service to all by offering an atmosphere so easy and relaxed that you feel at home rather than a five star hotel. The restaurants are […] great, the service excellent and the staff very friendly, superb beach service by very efficient attendants and ample space and sun beds that made it possible for us to enjoy a good rest at the beachside regardless of what time of the day we decided to go there. We had a sea view room which overlooked the beach as well as the marina. The grounds as well as the beach were very well kept and clean. Although we were a couple we noticed that the hotel is very well prepared to cater for families as well as singles, couples or business persons. The management laid on a superb banquet and entertainment for Christmas day and an excellent disco as well as a band for New Year's Eve together with an excellent meal in our choice of the many restaurants they have, finished off with a very attractive fire works show at midnight with a complimentary glass of champagne . Shuttle services and taxis are readily available. By renting a car we managed to visit the city and the attractions several times during our stay. I will certainly recommend this hotel to my friends and family and will definitely stay there again upon my next visit to Dubai Lisateave

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Lovely beach, very friendly staff, excellent service, great food - no complaints whatsoever. very kid-friendly; would probably not recommend to a couple wanting a peaceful romantic time.

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There should be better communication between different people working at the reception, room service and the concierge. The hotel is beautiful and the personnel is very friendly, but the service needs improvement.

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Quite a long way out of town, this is ideal for those wanting more of a peaceful time.

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Room was ok but being 5star and they put two single beds together was not good from this hotel. We stayed 4 nights and bed sheets were only changed two times. The free bus was good. We stayed 13 nights in UAE and wanted the last few nights of peace and enjoy family time but the live band was not good for us The staff were brill at all time, food was […] not that great over prices Lisateave

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Staff are great and the Hotel is a fantastic. There were some renovations in one section of the resort which was not a distratcion at all, the only down fall was 2 out of the 3 pools could not be used therfore the only pool was always crowded. The resort provided a 120aed per night per adult so this was a good suprise. We stayed for 11 nights at this […] resort and would definatly return.I upgraded our room as it was very small and the manager provided a massive room on the top floor for a fraction of the cost!! There is a complementry Kids Zone on the resort so if you have children over 4 yrs they can stay there and play for free, they have plenty of staff to look after the kids and every night they have complementry dinner for kids!!..............fantastic if mum and dad want to have a little time to themselves Lisateave

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Two thirds of the hotel was closed for renovation. It was like being in the middle of a construction site.This was not communicated to us when we booked so it was really disappointing to arrive and find most of the place inaccessible. The pool and beach were both crowded as all the guests were forced to make use of the only pool which was open and the […] limited beach area. The food was awful - no variety or imagination. Again the majority of the hotel restaurants were closed so there wasn't much choice. We had to take the shuttle bus into town on most evenings to get something decent to eat. We had chosen this particular hotel to be away from the city and it was advertised as having many amenities which would have been sufficient for us, had the place been fully open. The quality of the food was not up to the standard of a 5-star facility. No sign of Arabian hospitality - we paid for a 5-star luxury resort but we were given the amenities of a cheap package hotel in the Mediterranean. I feel that this hotel was mis-sold. If Expedia had told us that it was being renovated, we would not have booked it. Completely disappointing experience. Lisateave

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The room was very nice but could not lower the AC far enough for our comfort zone. Room service was great but the prices on the bar were high, lower the coast for your general items ( retail ) and your guest would indulge in the higher priced items more often.

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Worth staying at. The staff made it from a nice hotel to a fabulous hotel. I even met someone who had been there 4 times at 2 weeks at a time with and without kids. I will definitely stay there again.

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The staff make this hotel one of the most memorable we have ever had the pleasure to stay in. We were treated by the staff almost like members of a large family and nothing was too much trouble. We chose the all inclusive package on arrival and are glad we did as individual meals and drinks would have been comparatively very expensive, so this option […] is a must. From check-in to check-out, it is hard to fault this hotel for attitude, facilities and catering. All the restaurants and bars were first class, but the Captains Bar and White Orchid restaurant stand out for us, the former due to the Manager and his group of highly efficient staff and the latter for the splendid chef. Lisateave

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The hotel is a little way out from the main area of Dubai, and has very little around it, making it perfect for those seeking a pure sunshine break with pools, nice food and the sea, as opposed to the sights and sounds of Dubai generally. We were there for a week with our 7 month old (there is baby sitting, but note only for children 1+) and a cot was […] provided, + baby goody bag. There's enough variety of restaurant to keep you satisfied for a week. Staff in the buffet restaurants couldn't have been nicer. The only slight complaint was the friendliness of the staff at the lunchtime beach cafes was a bit mixed, and it was quite hard to find someone to take an order from the sun lounger.  There is a fabulous private beach, that compares very favourably to Jumeria Beach, because it is so much cleaner. The aspect is out across a an expanse of sea to one of the arms of a new Palm that is being built. There's some construction going on on that that is a bit unsightly, but it is sufficiently far away that there is no noise and not really an issue. The grounds of the hotel are lovely, with 3 great pools and pleasant gardens to walk in in which Peacocks roam free, which is great for the kids. There is also a small marina which a bar looks out over. Overall a very comfortable hotel with a great array of amenity, perfect for a pure hotel/relaxation based holiday. Ps we were all inclusive, not sure whether that saved us money or not, but it took the stress out of ordering food/drink Lisateave

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Staff were very Friendly, relaxed atmosphere, and a little more genuine than most of Dubai, although does sell all inclusive packages mainly to Russians it seems

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A big resort hotel outside Dubai city (a £12 taxi ride). It was fine for what we wanted - a week sitting by the pool. The outside areas were a little run-down though, although the gym was fantastic. I'd definitely reccommend buying breakfast with the room booking, it worked out much more expensive otherwise and there is nowhere nearby to eat at all. […] The hotel has a couple of restaurants, but some of these operate on a buffet system which works out super-expensive. Lisateave

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This hotel is very far from the city. It is on the fringe of Dubai and it is actually much closer to drive to Abu Dhabi than it is to Dubai city areas. There are many good hotels near attractions for much less. You will spend alot extra in cab fare if you stay here. The free shuttle to City Centre is not frequent and you must call ahead to book a seat. […] I got sick one day and to get to a nearby pharmacy was a 30 minute drive each way. There is nothing surrounding the hotel but rubble and concrete. Absolutely not one nearby business or hotel. I arrived at night and everything was pitch black around the hotel. The hotel lies and states that the Dubai Marina and Palm Island are nearby. It is actually a bit of drive to get to either. The facilities themselves are nice, but do not stay here if you came to experience Dubai. It is good if you prefer seclusion. The standards rooms are nice and clean but much smaller than the pictures. The balcony has standing room for three people. Service was OK...the front desk would not answer on repeated occasions and it took several attempts to fix our wireless. When fixed, it worked well. The hotel charges high rates for everything (food, sunscreen, activities) and at times you are at their mercy because there is nothing else. They offer free camel rides supposedly, but I was refused on the days I was there because the trainer was supposedly off. The beach is clean, food is available 24/7, and staff are friendly. Lisateave

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Jebel Ali offers everything you need for a great holiday. You don't have to even leave the hotel if you don't want to. And if you do there are conveinant and regular shuttles to all the best places. We are already planning our next trip back there.

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First Class Hotel, great facilities with a relaxed and welcoming atmosphere. Thoroughly enjoyed our stay.

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Hotel is very good,as advertise it.

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Extremely nice and service minded staff, beautiful room, nice pool area and wonderful sea. Fantastic food in the restaurants (we tried five different). All-inclusive option was very generous. Golf course beautful, well-kept and challenging. We went for a long weekend to relax and wind down, and had a wonderful time and came back totally recharged.

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The hotel is miles from anywhere but one cannot complain about that because you should know that before you book it. I have been there before and experienced some staff service failures as I did this time again. The food and service in the main dining room off the lobby is among the best I have had in any hotel, the staff are extremely helpful and pleasant.. The […] service and food in the sport bar restaurant is something quite different. I chose the steak pie for lunch and I got a very small crust pastry with almost nothing inside it. My two friends' meals were quite acceptable. The Asian restaurant service and food extremely good except watch out if you require rice with the food you order. They do not tell you that if you order the Fried or Thai rice you will be charged extra. Boiled rice comes with the meal. Next door in the lounge the entertainment is provided by a lovely lady singer(Theresa) and a wonderful pianist (sorry I did not ask his name) accompanying her.. Bar staff very pleasant indeed. The Italian restaurant food was excellent and staff very. helpful. The penthouse bar looks as if they had some space left over on the hotel plans so stuck a bar in it. The service and entertainment was good but it is like sitting in a train carraige. I got a letter addressed to someone else put through my door so I took it to reception and told them it was not for me but it could be something important. The receptionist took it from me saying she would see to it. and the following morning the same letter was put through my door again. We had to go to reception 7 times to have our card keys changed because we were constantly locked out of our room. I asked to speak to the duty manager and explained how inconvenient it was continually having to go to reception at all times of the day and twice at 2am. She also said she would deal with it and send a man up to look at the door lock. Well that's exactly what he did. came up looked at the lock and tried his key which of course Lisateave

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We've been living in the UAE for years and this is the first time we stayed here. We usually stay in other resorts and this was a very surprising experience, as we were not expecting anything special. Everything was great, from the recently refurbished room, the restaurants with delicious food at reasonable price, the many pools to choose from, the […] grazed beach, the activities... There is nothing I can complain about and would definitively recommend this hotel to anyone. Lisateave

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We were amazed staying at this hotel, away from the rush, clean rooms and good service. The beach site was clean and beautiful. We spent some time doing some water sports and the guys there were very helpful and respectful. Recommended++++

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great hotel got everything you need

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The hotel has free shuttle service for shopping but transportation for the airport was expensive. The hotel will not let you bring in outside food or drinks this includes drinks and snacks for the room, and there's were very expensive. On the weekends the hotel opens the pool areas up to the public for a fee and during those times it is hard to find […] a chair around a pool. The staff were very nice. Rooms very nice bottled water provided free. Would stay again. Lisateave

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Best place i have stopped at in Dubai. 10 out of 10

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This hotel appears to be great for families, but for myself and my husband it was very disappointing. The hotel claims to be 5 star, but I don't think it's worth the money - especially as the rooms were very small (as are the balconies). Unfortunately the hotel is a bit too 'resorty' for my liking - I'm not keen on people trying to sell me boat dinner […] cruises and join in evening entertainment. It was also not a very relaxing atmosphere as it was very busy and especially noisy at night. Therefore we took advantage of the shuttle buses into the malls and ate out every night. The location is very isolated, which is great if you want to spend all your time there, but I was looking for a bit more than that. Not a hotel I will be going back too, which is disappointing. Lisateave

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The Resort was incredible! Everyone was extremely helpful and friendly. The breakfast buffet was far more than we expected, and even their dinners were of a quality that rivals Rome! Only drawback was how far away its location is from Dubai and Abu Dhabi but if you're looking for a getaway or a remote location, this place is it.

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lovely time i really spent great time on the hotel there were an activity for the national day and nice activity on the sea

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With 3 pools & the gulf, there are plenty of options of places to relax & swim. This resort has plenty to offer with activities for people who want to be active & families with children. Additionaly, there are options for relaxation & pampering. The staff are very helpful & friendly. The free shuttle is a great way to check the major attractions/malls. […] Take advantage of the shuttle & also take the metro. We would stay at this resort again! Lisateave

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the hotel and staff were good. My only qualms were the rooms were very small for a 5 star and the hotel is a long way from anywhere. If you want to get away and stay full time at the hotel it is good. But don't expect to see Dubai without some fairly long trips.

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A/C was broken inside the room they had to fix it twice while I was there. Check-in took over 45 mins because they didn't find it in thier system. Spa facilities are very poor. Most of the activities closed during the day. Food is excellent, Swimming pool is very nice, beach is nice as well. Prices for water activities are reasonable. Over all taken […] the good and bad we had good times. Lisateave

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The Jebel Ali is a fantastic resort. The staff are extremely helpful and friendly, nothing is too much trouble. The food was superb with something for everyone. My family and I had a fantastic holiday and will definitely be returning next year.

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I have to say that Jebel Ali Hotel, was fantastic in every way. Me and my wife went for our 16th wedding anniversary and it lived up to our every expectation. So we will be back next year but this time we are coming with family and friends.

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hotel very smart and clean. staff brilliant , polite and efficient.Food excellent very varied but rather expensive and drinks very dear . hotel some hour from dubai , good coach transport from hotel. Met many guests who had returned year after year. good recommendations. Weather in july 45 degrees every day. rooms kept very clean, staff very helpful. trips […] very high priced . all round a superb hotel weel run and very restfull. recomend to buy entertainer book for 1/2 price offers watch some operators as they raise prices when vouchers are used Lisateave

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Such a clean and modern hotel with three pools and a private beach which is two minutes walk from the hotel. The only reason why it may put some people off is it's location which is away from the city centre. But then again you won't find a hotel in the city which has three pools and a private beach right? Also the hotel provides it's own complimentary […] shuttle bus (which is actually a big air conditioned coach) which drops off and picks up guests from the Ibn Battuta Mall, Mall of the Emirates, Atlantis and the Gold and Diamond Park. I hope in the future that they include other locations such as the Dubai Mall which is much bigger and better than Ibn Battuta. Also perhaps a shuttle bus service from the airport (even if we have to pay for it) would be nice as the taxi driver taking us to the hotel had to telephone for directions as he wasn't sure of it's location. Room service is excellent and in the evening the house keeper comes in to turn the bed over and leave complimentary mineral water. The buffet breakfast is relatively inexpensive (if ordered at the time of booking the hotel) and definitely fills you up for a day spent sunbathing and swimming or relaxing in the spa. There's also the golf and other activities such as horse-riding and boat crusies. However because of the heat during July it was simply too hot to want to do anything except either relax in the pools or go shopping in the cool sanctuaries of the malls in Dubai. Great hotel and we can't wait to return. Lisateave

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Absolutely everything we requested was provided to perfection! From the car service pick-up at Dubai airport, being greeted at the resort with a fruit drink, and being given sincere, friendly and professional service in all aspects of our stay! Resort provides a wonderful bus service to major sites into Dubai, making exploring the area, and shopping […] so easy and enjoyable. Golf course is a bonus, and the spa a wonderful experience. The three pools and beach grounds were beautifully maintained. Not to mention how exotic the resort is - especially with the incredible peacocks that stroll the grounds. The resturants are excellent and provide a great variety of cusines and excellent service. As US Expats currently living overseas - we will definitely return to the relaxing atmosphere of Jebel Ali! Lisateave

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This hotel in Dubai is located on the beach and has a regular free bus to see other attractions of Dubai. The hotel is surrounded by gardens and has a golf course. You can also take a seaplane from the marini close to the hotel which was fantastic. We have stayed in many hotels in the World and this is one of the best

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