Quality Inn - Cleveland

My daughter and I stayed there because she was looking at Lee for next year. It was right off the interstate so you could hear the cars at night. When we turned on the air, it drowned out the sound of the cars. The room was clean but it did smell musty when we first entered. When we had the air on a few minutes it didn't smell so strong.

This hotel started off on the wrong foot. They had overbooked their rooms, and it was only luck that my husband and I arrived in time to get the last room. We were driving north from Orlando, and the fact that we could have been without a room really concerns me. Finding the hotel was difficult as they appear to be right off the highway on a map, but […] every set of directions we could find took us on the most round-about route. They needed more information about how to get to them somewhere that would have helped us avoid driving 25 minutes off the highway to get to them. The room we had was on the second floor, which was not easy to find out how to get to. Once we got there, we found a room that was clean and serviceable, but no more. The beds were so broken, that even though they were queens, my husband and I had to hold on to each other to not roll off as they sloped to each side severely. I needed to use the internet, and the way they have their wi-fi set up, I had difficulty getting to certain websites as it kept defaulting back to their pop-up timer. I found this visit absolutely average. I wouldn't recommend the hotel though because it was difficult to get to from the highway, had a strange wi-fi setup that interfered with my ability to take care of my business, and provided only the exact minimum expected in comfort and cleanliness. Lisateave

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Liked that we could walk to subway for supper, Friendly atmosphere, clean room. comfortable bed.

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Polite management at the fron desk - well maintained and clean room. Not new - but as nice as many brand new with upgraded amminities. Very nice bedding - not the ugly printed ones that are suspect of never being cleaned - but fresh and clean ones. Would stay again.

I can always count on this place to be just what I expect. The operators of the hotel, an older couple I beleive to be of Northern European origin, Are ALWAYS freindly and polite. the rooms are always clean, neat, and in good repair. I beleive we have stayed there about five times.

This hotel is old and pretty grungy. We had a non-smoking room, too bad the hallway and staircases weren't smoke free. The stench of cigarette smoke coming from the other end of the hall permeated the hallway and could be smelt even ten feet into the room with the door closed! When getting ready to sleep we found that several spiders had taken up residence […] in one of the beds. Needless to say we had to strip the second bed and make sure it wasn't also occupied before trying to sleep. The noise level from outside with car doors slamming, people talking at all hours and traffic was pretty bad. I could hear each time any door down the hall or on the first floor was opened or closed. Needless to say we didn’t get much sleep and we’re not light sleepers. I will not stay here again and would definitely NOT recommend it. Lisateave

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As a stopover on our trip from Florida back to Ohio, this motel served well. We appreciated the in-room refrigerator since we were transporting food. The breakfast was nothing outstanding, but had plenty of variety and enough to meet most appetites. We liked the heat/AC controls that allowed us to set a target temperature rather than just the "warm-cool" […] dial one sees in a lot of motels. The beds were harder than what we have a home and might be uncomfortable for those who need a softer surface, but the room was comfortable and clean overall. Lisateave

We had an enjoyable two night stay at this hotel. The room was HUGE and a great value for the price. The manager was very friendly and helpful, and there was a good breakfast both mornings. They do have internet, but the connection speed is not as good as a McDonalds or Starbucks.

The owners will bend over backwards to make sure you enjoy your stay. Very quiet and clean.

Very satisfied-stopped for the night on our way to Florida. Much better than most of the others we have stayed in. Rebooked same hotel for the return trip home.

The hotel was less than "Quality". The breakfast was very basic, they say eggs but it's boiled eggs, no fruit etc. The SMOKING rooms were less than expensive than NON-SMOKING. Rooms were not too dirty, the internet was spotty sometimes. Overall, it was OK.

Have stayed at several of the hotels in direct proximity to this Quality Inn and believe this is the best value. Had room on 2nd floor with indoor corridors. Room was clean and as well equipped as others. Not a new hotel but certainly adequate for business travel. Better value than newer hotels in area, and essentially equivalent.

Overall not a bad place to stay. The towels were rough and scratchy and only two bath towels in the room. Otherwise fairly comfortable for a quick overnight stay.

Staff was nice and helpful - the rooms were clean and for the price, I thought it was a good deal.

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Room was very clean with comfortable beds. The heat and air conditioning system was updated and performed well. Location to restaurants is excellent. Access to the second floor was by stair, and the coffee machine was missing the pot, but I don't drink coffee so I had no problem. Friendly front desk help completed a pleasant visit.

Nice room for the money. Hotel is located in an area that looks clean. It is also located beside "Waffle House" for an added bonus.

Front desk clerk was curt and snippy when we checked in at about 7pm. Beds were very hard. TV was very old. No TV channel guide available. Recliner chair in room was broken and needed to be replaced. I would not recommend the Quality Inn - Cleveland, Tennessee to anyone. Would not stay there again.