Kempinski Hotel Bristol Berlin - Berliin

The Kempinski Bristol has a perfect location for subway and buses to get to all major tour sights in Berlin. Located on the Ku'damm, it is in walking distance to designer boutiques and local shops. It's cafe terrace is perfect for people watching. Our only disappointment was the room which was filled with too much furniture for the size. Too tired from […] a long train ride, we didn't bother to ask to change. Staff was professional and willing to assist with a smile. Lisateave

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Concierge was a great help in finding ways to discover Berlin. We would definitely come back.

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Great hotel, fantastic service would use again.

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Great location, helpful staff and easy access to bus/train transport system. We did not eat in the hotel but there are a whole range of eateries in the area. This if the first time we have stayed in this hotel but would have no hesitation in recommending it to others.

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The Kempinski lived up to all our expectations. The hotel is beautiful the location is perfect and the staff is fantastic!

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I've been a guest at the Kempinsky regularly for many years and hope to be able to continue for many years to come. I feel comfortable there and like the way hotel guests are treated. Furthermore, the location of the hotel is close to many sights one needs or wants tro see.

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great hotel. Unfortunately sauna/steam room out of service duting our stay

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Excellent Hotel. Very attentive and helpfull staff. We had a phantastic time. Highly recommendable!!

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Excellent service, always very friendly staff. The room is large, nice and clean. Its located right in the centre of the shopping area. The old city centre with all the landmarks is a good walk or a 10€ taxi drive away

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Kempenski was a nice hotel but no buzz about the place don't have any complaints about staff or hotel but a little to expensive for us couldn't eat or drink there but lots of places around and close at hand

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Overall very good Hotel, impeccable service from reception. Hard to get better location as opposite bus stop for airport and tour buses, shops and restaurants all around this area. We had a brilliant four days here.

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Good location, nice common areas. Our room was not what you would expect from a 5 star hotel, should be renovated. Some parts of the hotel all in all need renovation, I would classify it to 4 and from the room perspective to 3 star.

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stayed in classic room on first floor which was quite small, base of bed was fraying at edges and furniture was old and tired. More like a three star hotel room

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This hotel has serious issues of what is deemed service. A five star hotel and the first Kempinski should be near the top if not the flagship of the group. This hotel is far from it. Its not even a "Grand Dame" of a hotel as one of the duty managers described it to be. Although it is undergoing renovation the rooms are now below par for what you expect […] a 5 star hotel should be. The renovated rooms are much better but very little effort has been made in other areas such as coffee/tea making so no nespresso...etc. The minibar was never replenished. The mineral water was replenished but after the third day that stopped abruptly. If you want tea/coffee you will have to order from room service at a charge. Yes, they have a Spa but with only one treatment room they offer very limited treatments. The whole area is murky dirty and run down. The one and only positive point about this hotel is the location on Kudam which is unbeatable. Go for the Adlon Kempinski if you want a real 5 Star Kempinski experience with a fantastic Spa. Lisateave

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We came to Belin for BIT tourism fair. The hotel stuff were very welcoming. we got a very nice welcome cocktail in the Pub, the atmosphere was amazing. the stuff are very kind and helpful.

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I was a little dissapointed in the quality of this hotel. The wall paper is peeling of the walls and the bedspreads need updating. The bed was not very comfortable, very hard. I would not consider this a 5 star hotel any more. I booked two single beds but was given a double joined together and told this is all they had unless I paid another $40 Euro […] a night to upgrade. We chose not too. If they did not have two singles I should not have been able to book it. The position of the hotel is fantastic, walking distance to restaurants, bars, and great shopping on Ku Damm Strasse! You can also get the hop on hop off bus on Ku Damm very close and the underground train station is also very close. The drapes were not good and did not block out the light at night. The room was clean and we did get a bottle of mineral water and some fruit as a welcome which was a nice touch. I would recommend staying here for the convenience and the ambience, but don't expect a modern 5 star hotel. Lisateave

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Staff , location , room comfort, helpfulness all great. Only note if your breakfast isn't included,the price is frightening! Just watch this !

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Excellent staff. They are very friendly .They were very accommodating during my travel with my kids . The location is excellent My daughters enjoyed the pool and the sauna as well

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We only stayed the one night but I can only recomend this hotel, the staff were exceptionally good and very caring, nothing was too much trouble for them. There were complimentry bottles of Scotch malt whisky delivered to the room an hour after we had arrived, further knocks on the door to ensure that everything was Ok, enough towels etc.etc. The pool […] was amazing as was the suana and steam room, we spent a very pleasurable 3 hours relaxing. I will most definitely be booking the same hotel for my visit next year only this time it will be for longer! Lisateave

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Good Hotel, needs room renovation. Overall a good experience.

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excellent all around

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Great value.Staff very attentive.Very central location with many cafes and restaurants,frequented by locals,nearby.Would definitely return,again.Very clean, amenities a spa with pool and sauna

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Great location. Great bar downstairs. Great service...TV is completely outdated which is strange for this type of hotel.

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4 star rating would be fair. Didn't go the extra mile, for example no offer to carry luggage and fridge bar not replenished . Our room on the first floor was next to room service facilities and very noisy throughout the night . If you go for new year be prepared to not be able to get into hotel restaurants as there is a large party in the downstairs […] foyer. The food in the grill was silver service and excellent. Hotel is based in the designer shopping area. Lisateave

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Great location! Great staff!! But in dire need of a makeover. Everything was great except condition of room. Carpet old. Furniture older. Beds uncomfortable. If those things can be overlooked then book it.

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We had a wonderful time. The staff were excellent.

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I with four others of my family stayed here and we all enjoyed the hotel, however, our stay was marred on the last evening when, on returning at 23.00 after dining at the sister hotel Adlon, we sat at chairs around a table near a cosy fire, for coffee and after dinner drinks. We were told the table was reserved for another guest, which I questioned […] as it is a public lounge. The duty manager, who I asked to see, said the person for whom it was reserved "Is the hotel's most important guest". I responded, that by definition, this made all other guests less important, whereas in my view all guests should be treated equally. We were refused service and left at 23.30, by which time the guest for whom the table was reserved had not arrived! I sent an email of complaint to the general manager who responded saying, "The guest in question had reserved the table for the whole evening". Not a satisfactory response. Such a shame as otherwise, the hotel was very good, but this attitude by management puts me off from returning. Lisateave

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The rooms are small and older but very clean and comfortable. The staff is excellent and went overboard in trying to help. The location can't be beat. Close to shopping, restaurants, high end retail, and across the street from the very efficient Berlin underground train. The restaurant and amenities at the hotel are excellent also. We travel extensively […] and will definitely stay here on return visits to Berlin! Can't be beat. Unbeknownst to us, we were in Berlin during the Marathon. All streets and above ground transportation were closed. We were fortunate to be proximate to the underground as the city of Berlin is quite expansive. Lisateave

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This is truly a 5 star hotel. It has everything a business travelers should expect in a high end hotel. It's a bit far from the tourist locations in Berlin, but conveniently located by public transportation (subway across the street) and taxis can be easily had right in front of the hotel. I was here for a conference held at the hotel and they easily […] met all of our needs, including a hosted dinner one night. Lisateave

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Love Staying the the Kempinski hotels. However We found there were limited things to do, especially when we have a teenage daughter. Facilities were ok, but no where as good as other Kepinski hotels. Staff were fab though!! Excellent ;location would be the biggest plus on this hotel.

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I have booked 3 rooms but we did not get all the same rooms. 2 of them at 5th floor were very small and the 3rd at first was too big. I have expected to get all the same since we paid the same.

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We got a 5 night reasonable deal but if I would have paid the full rack rate I would have been quite unhappy. It was not our first visit to Berlin and in the past, we stayed in 4* hotels that were much better overall and cost less. The Kempinski Hotel Bristol Berlin location is great for shopping and dining, it is very near to a U bahn station and bus […] stations. The hotel staff is friendly and helpful. Classic room is small but clean the beds were ok not more, in the bathroom the towels were thin the bathtub was high and not suitable for old people (for us it was ok). The cleaner forgot systematically to leave soaps, shampoo and body lotion. No free Wi-Fi!!! And the Wi-Fi price per day or hour is unreasonable. The TV was very old, not LCD or LED. The hotel needs a revamp. Not what I expected from a 5* hotel. Lisateave

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I love this hotel. It was very clean and I would definately stay again.

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Room was quite dated. Close to subway and restaurants. As a tourist, I would rather stay in East Berlin.

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Liked the hotel a lot. Needs some updating but overall a very good experience. The staff were very sincere in their efforts. I would stay there again.

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This was a brilliant - a truly 5 star hotel - at a very reasonable price. The rooms, facilities, the pool and the pool bar were superb, but the hotel staff were the icng on the cake - just wonderful! On top of this, Berlins trasnport system starts just across the road and everywhere is cheaply and easily accessible. I would heartily reccommend the hotel […] to anyone going to Berlin and even if you just wanted to hide away somwhere for some peace - it has everything! Lisateave

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I had 5 wonderful nights there.I like the lagage room which lets me room as clear as at home.

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It's an unforgettable experience. Location of this hotel is perfect, perfect and just perfect. Classic hotel, very nice and very good personnel. Will stay here next time in Berlin for sure.

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Pleasant hotel. Staff excellent in reception, swimming pool and continental breakfast area. Only one member of staff poor (in adjacent bar, coffee shop). Located well. Away from tourist sights but easy travel both on U and S Bahn.

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The Hotel Kempinski was overall a very pleasant experience. It does seem that the night staff, does not know what the day staff does. In the evening when checking for a taxi for our ride to the airport, we were told there would be taxis there. In the more, we were told they would have to call one for us. In the evening, asked Jesus to book an additional […] night for us in the future. We informed us the hotel was "basically" full...so many important people coming. When we said we didon't care about the important people, we only wanted one room, we were told there were none. When asked about another hotel, we were told we could stay at the Holiday Inn by the airport. We proceeded to book our room at the Kempinski on their computer. Apparently Jesus was too busy to do this. The hotel restaurants are extremely disappointing. Many very nice restaurants abound a few steps from the hotel, The Petrocelli and the Turtle were our favorites. Lisateave

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excellent, the only problem is that you can't make coffey in room

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i stayed in the classic room ,very small ,very old TV 19inch the room had 2 double beds no king size or queen size bed too price for what you get very expensive internet charges 6 euro for 1 hour 19.99 euro or 24 hours i was disappointed from the my i got great location

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