Holiday Inn Downtown - Missoula - Missoula

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The staff was very nice, the location is perfect, and the beds very comfortable. No complaints at all!

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Very noisy. The rooms need more sound proofing.

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The set up is horrible! My first room overlooked the inside courtyard and there was no outdoor lighting nor window nor air. I had a baby panic attack. They arranged another room on the other side of the hallway with no problems. I left my wallet down at the desk which she immediately brought to my room, instead of calling me and having me go down and […] get it. It's right by the river to have a good run or walk. It's an active river front. I will book here again as it was central to my business associates and very close to one of my very favorite main streets in America. I will just ask for a room with a view to the outdoors. Lisateave

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Our stay was fine. However, the Hospice Ball was going on during on time of stay. We were not informed of this by the front desk, only by process of elimination. It got quite loud later in the day and it was very hard to take a rest. We weren't ready for room service one day so they slipped a note under the door saying we could call when we were ready. […] So we did, left a message, but no one ever came. Minor details, but I think they could amp up the customer service a bit. Lisateave

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Always a pleasant experience and convenient to downtown

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The hotel was pretty nice, and the pool was also pretty nice. The hotel was curiously dog-friendly: we saw several in the lobby and around the hotel more generally - but then it was not overrun by dogs - I was worried when we first saw the dogs in the lobby (we're do not have a dog), but then steadily reassured that the dogs didn't, so to speak, own […] the place. Lisateave

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I love that the staff where all wearing Montanta t-shirts. It was fun to see them celebrate the local community. What a friendly team!

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nice comfortable beds. friendly service

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We paid extra for a park/river view. but after we put up with children running through the halls and playing basket ball in the hallway to the elevator our only option was to change rooms, and you know what a hassle that is! Of course our second room was not a river view and the games continued. We were unable to use the pool because at any given time […] there were 30-40 7-10 year old boys using it! This was our anniversary celebration and the only good feeling we came away with was that our children were GROWN! The elevator and the hallways were strewn with room service debri, like smashed chips all through the hallway and elevator Lisateave

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Asked for a quiet room. Sent me up to the 4th floor farthest away from everyone. At 11 p.m. a load neighbor entered the room. Sound through wall was loud but short lived.

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Was not asked about what room placement I wanted and people walking above me kept waking me up. Would have rather picked a room on the sided.

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The hotel was a pleasant place to stay in uptown Missoula. No newspaper or free brk but restaurant avaliable.

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Overall condition of our room and the hotel was superb. The exceptions are: Metal drain plug in the tub did not seat properly to take a bath. The hot tub could use some updating. The stucco edge was peeling (paint and stucco). One of the two heat vent covers on the floor had rotated off. My son-in-law repaired it.

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This hotel was a no-brainer. It had great reviews and was right downtown. Everything is walkable from it, which made it easy to have a nice night out. Rooms were clean and a good size. Hotel looked nice. The elevator was a bit creaky and the outside window of the room was dirty, but really, not a bit a deal.

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We got stuck with one of the rooms on the inside of the hotel. This meaning the window/balcony is facing an internal courtyard. Not ideal with a noisey conference taking place. Also, there were TWO adjoining rooms to ours with thin hollow doors. Again, very loud! Opt for a room on the outter section.

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Very nice hotel, good location. I was very happy with the total experience including the price I received.

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great value!

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Very comfortable, clean hotel located just a few blocks from restaurants and bars.

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What a great hotel! Lovely property on the river with large grassy play area for kiddos and dogs. They even provide lawn toys for the kids. The outdoor deck/bar was the best. They were showcasing local musicians the night we were there. The weather was cool, drinks were good and the food was delicious! Our room was beautiful and very clean. The front […] desk staff was more than accommodating and even offered our dog a cookie. Lisateave

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We thoroughly enjoyed our stay at your hotel and wouldn't hesitate to book there again. Your employees were so friendly and helpful, from the front desk to the lounge/restaurant, to the cleaning staff. The location couldn't be beat, located right downtown, yet sitting in the outside lounge enjoying the park and river going by Wow!

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I've stayed here 12 times over the past years. The rooms could need an update but it's still the best bet for visiting downtown Missoula.

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Great downtown location. Although we arrived late in the evening and they oversold the hotel, the staff did everything to get us a room for the night at another hotel.

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The hotel staff was very friendly&helpful; however the room wasn't very clean& the walls are exceptionally thin. We could hear everything going on in the adjoining rooms and hallway.It was difficult to get a good night's rest.The atmosphere was nice but generally disorganized.We chose this hotel because we wanted to take a mini spa/relaxing/romantic […] getaway The locks for the pool/spa were malfunctioning, so we had to repeatedly get staff to key us in.Once in, we learned the electric sauna was not left running and had to warm up for quite a long time before we could use it. It just would have been nice to actually use one of the services that we chose this hotel for.Breakfast was the most difficult problem - the hotel offers packages that "include breakfast", we actually received a $10.00 off (per person) voucher. At first this wasn't communicated, so trying to understand what was included and what wasn't was annoying.The breakfast was delicious but the complications around payment were frustrating enough that would not recommend that package to anyone.Just get the bill upfront instead of what we did.We had to make clarifications each morning because our credit card was being charged again for the breakfasts.I would not stay here again - but in saying that, the staff were extremely friendly&willing to sort out problems - it just seemed like there were perpetual problems. Lisateave

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Nice hotel downtown. Walking distance to many shops, bars, farmers market right next door. Plenty of parking. Very nice grassy area between hotel and the river. Hotel had musician playing on back patio...made for an excellent afternoon in the shade. Really good breakfast in restaurant. Will be staying here again next time I want to be downtown Miss […] oula... Lisateave

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The room was very clean and the king size bed was comfortable. However, the noise insulation was terrible. My room was close to the lobby and I could hear all the chatter from the other guests. Tried putting a towel under the door to muffle some of the sound but it didn't help much. I ended up sleeping with ear plugs to block the noise. Other than that, […] all was well! Lisateave

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In general was a pretty good place to stay. Definitely an older renovated hotel. Hot water in the shower was luke warm at best.

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Within walking distance of the campus. Nice bar patio, close to the walking path, good live music, good rates Would stay again and recommend to friends.

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Good all around. Most of the staff was very helpful and friendly. Great location too. The only two drawbacks were minor ones. The bathroom in the queen sized double bed room was so small, two people could not stand in the bathroom. I know that that can't be fixed now but it made getting ready time longer. The second small problem were the beds were […] a little bit worn. You could feel the sag where the mattresses were getting worn out. But hey, the hotel is located by the river, the patio bar was fun, were borrowed the bikes and rode around, all in all had a great time. Montana is great. Will defiantly stay here again. Lisateave

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Excellent staff, clean and friendly atmosphere. Respected our privacy.

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Hotel is conveniently located next to the Farmers Market under the bridge. Friendly staff and safe neighborhood. Hotel Sauna did not work, but the pool and hot tub was decent and clean.

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Super accomodations! Great staff. Great location. would stay 100 times

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Great hotel downtown on the river wonderful staff very clean lots of things to do and see the pool was down the time of our stay so they gave us passes everyday of our stay to currents water park also the would shuttle you to and from very pleased with our stay

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I was pleasantly surprised at the hotel. The location was perfect for roaming around the historic downtown area.

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Location was super, but staff could have been friendlier. Pretty much discouraged extending stay. Raker shuttle driver at Holiday Inn was kind and extremely helpful.Found better rate at Hilton, plusher and superub customer service.

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I enjoy staying at this hotel because of it's closeness to down town. The hotels restaurant and bar are excellent and I really enjoy just hanging out at the hotel. The staff is very friendly and helpful. The only complaint I have is that the room I stayed in had an extremely squeaky door and it almost looked like it had been pried open at one time. […] Otherwise, the interior of the room was in great shape and very clean. Lisateave

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Very good.

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We've stayed there before and have always enjoyed it, but the staff during this visit were even more friendly than before. They went above and beyond to make sure we were comfortable and they were always smiling!

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I wasn't expecting too much from a hotel in Missoula, but was pleasantly surprised with this hotel. It's location is great if you need to be downtown, with easy access to get anywhere else in Missoula. It's close to a park with nice pathways, and my room overlooked the river. It was quiet and the staff was very helpful.

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good service, good location room was clean and room service was good. bed very conftable and clean i would stay there again

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Close to the wave on the river and lots of restaurants within walking distance

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NIce staff at check in and upgraded our room to a river view for no extra charge

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