Holiday Inn Middletown - Goshen - Middletown

Excellent

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Everything was fine except that we along with many of the other guests were there for the Middlerown Races which started at 7:30. The hotel did not and would not move up the breakfast from its normal weekend start of 7:00 am to support the event. There were over 1200 people in the races.

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The staff was very nice and helpful. The bath room had stains on the ceiling and the floor. It was a old looking place.

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Clean rooms great staff

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Not much shopping to do near the hotel. Room is standard, comfortable and clean. There were some problem with hot water in the morning.

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The hotel is located near the highway, convenient but not easy to find the hotel in the dark, the sign and the hotel are not illuminated. Room is clean and comfortable. Even if we are surrounded by non-smoking rooms, the hallway smell cigarette badly. The included breakfast is very poor, scrambled egg with toast and orange juice or choice of cereal […] . Lisateave

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Front desk clerk very nice. Breakfast was good and cheap - not forced to overpriced buffet. Mattress was shot. Room a bit shabby. Carpet ratty. The refrigerator wasn't turned on when I checked in. This hotel really needs a major overhaul. Very easy to get to off I-84 and plenty of budget restaurants close by.

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It was a room with a bed. Nothing else too special.

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Room was very clean and comfortable.

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The hotel website advertises a complementary breakfast, but when we checked in, they gave us only a $4.00 off coupon. The buffet, which looked like a typical complementary breakfast, was $10.95 The coupon would have been nice if we had not been expecting a free breakfast. Also, this hotel has smoking rooms and the hallways really smelled of smoke on […] our way to our room (a non-smoking room). Our room was very nice though. Lisateave

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Clean, comfortable, reasonably priced and convenient to Rte 17. Excellent breakfasts, friendly bar. Will definitely stay here again when I'm in the area.

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Hotel is in a very convenient location. There is an indoor swimming pool which is a plus for the travelers with children. The room was clean, but the pillows were not comfortable at all. The bedding included a down comforter which alternated between being a good temperature and too warm. Same with the ventilation system...we had it on a low heat setting […] but at times the room got too warm. The facility has a restaurant with a breakfast buffet. The buffet was poorly laid out and had very limited choices, although the food was OK. The cashier had no credit card device so credit charges had to be walked to the front desk...it took us a while to pay the morning we were there. More importantly, the restaurant is not opened mid-day. We arrived early afternoon after a hectic drive...tired and hungry. It was an inconvenience to have to check in and then go out again to get food. Overall a good value. Just don't expect too much and eat before you get there if you are coming in mid-day. Lisateave

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We were originally slated to stay at another hotel but their pool was under repair. This was a decent but more expensive alternative. Although it was stated to include breakfast, instead it was a voucher that only covered part of it. There was also considerable hall noise.

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The hotel was out of date and in major need of a renovation. No free breakfast? Come on ! At this price range, it should be expected!

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I expected better from a Holiday Inn. Person at the main desk acted as he couldn't be bothered. Asking for a bag for the small wastepaper basket in my room, I was handed a large green 20 gallon trash bag. Room had dirty areas. Room to room phone service did not work. 2 lamps had bulbs that did not work. Really disappointed in service!

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nice rooms updated and clean. Wi Fi no signal in my room. Been staying there over the years when i need to go back home and this was the nicest room. love the updated rooms... pillows horrible.

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Large room great access to roads

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Nice place. Would probably stay again. Has a restaraunt. Staff were helpful and pleasant.

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The room was damp at 1st floor and smelled smoke with ash tray despite of non smoking room. Dinner was decent. Staffs were fine.

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I wish I was camping instead. Poor lighting. Small rooms. Beds were okay.

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WE HAVE STAYED AT THIS HOTEL MANY TIMES IN THE PAST. WE WERE DISAPPOINTED THAT THEY NO LONGER HAVE THE BAVARIAN RESTAURANT AND THE BAR NO LONGER HAD A LIQUOR LICENSE.

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Very happy! Exelent !

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The room was very clean and beautifully made-up. However there is a slight odor in the hallway - from the carpeting? The receptionist at check-in did not program our key cards correctly and we had to return to the desk to have them reset in order to open our room door. That was a nuisance. Otherwise, we had a fine night's stay.

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The website contradicts itself. At first it shows that breakfast is complimentary, then it states that you receive a $4 voucher towards food. The room service food was hot & tasty. Too much dressing on the salad but it tasted good. The buffet was not worth going to. The coffee was good, the potatoes were hot. The rest was lukewarm and not appealing […] at all. There were not many choices either. The waffles were limp but did taste good. A shame that they were not hot. I refused to pay the balance on the bill. I gave the waitress all of my vouchers and said I would not return to eat there again. I was not rude but factual. At checkout my bill showed a balance from the restaurant. The front desk employee took care of it. The pool was nice but needed cleaning as the walls were visibly dirty. Lisateave

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Hotel rate purchased came with a "full breakfast". Upon arrival, the front desk told me that the full breakfast was a $4 voucher. On the weekend the only breakfast available was the $12 buffet. When complaining to the hotel check in desk, I was told that the web description was wrong and nothing could be done except to use the voucher. This hotel is […] a refurbished OLD Holiday Inn, low ceilings, small spaces, and indifferent to surly front desk. Lisateave

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Review in Expedia was accurate, friendly staff, recent remodel shows.

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we were told when we booked our room that we would have a complimentary breakfast. We were traveling with my 2 year old granddaughter and it was important that we could eat something before we left for home and not have to put her in and out of the car. There was no complimentary breakfast......the cost of the room was over the top and I was told it […] was a discounted price. We were really snookered.....I won't stay at a Holiday Inn again. Lisateave

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This is the nicest hotel of this class I have ever stayed in. It had a great range of amenities on site - two restaurants, one with a nice bar, both indoor and outdoor pools, and a small but very useable fitness center with a sauna. The room was spacious, and thoughtfully laid out. Everything - common areas, eating establishment and room - was immaculately […] clean. Staff were friendly and gave good service. All in all, I believe this is the best accommodation value I have ever purchased. Lisateave

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Stayed one night, in the area on business. This hotel has updated rooms which are nice. The bed was comfortable and the room clean & quiet. The front desk personnel were very efficient. Convenient for my stay, the restaurant and bar in the hotel make thus a very convenient, comfortable place to stay.

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This is where we always stay when going to Middletown. It's quiet and lots of space in the room.

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Clean room, could use some maintenance work, but overall it was a good stay, quiet, and good location

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Hotel was clean, and staff was friendly. We ate breakfast at the hotel in the morning and the food was good. Hotel was easy to find, right off the highway and there was a mall close by.

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It was a holiday weekend, so I was thoroughly impressed with how quickly i was checked in. The room was VERY clean and much cleaner than I thought it would be. I am a side-sleeper, so I was happy to see that I had a choice of soft or firm pillows. It may sound trivial, but for me, when I stay at a hotel I almost always have a hard time falling asleep […] because the pillows are too flimsy. Next time I go to Middletown, NY to visit, I'll most likely rebook here! Lisateave

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This was a great alternative to where we usually stay which was booked. I would reccommend this hotel anyday despite my small issues. 99% of our stay was great. Only two things bothered me: 1. The front desk staff at check out-one person was helping us while another was popping her gum and on a cell call. 2. We had gotten in around 2 am after a long […] Thanskgiving day with the family. We were on the top floor. The next morning at 9 am, they started working on the roof directly above us. It sounded like they were in the room. They did stop after we called. But common sense would be to start that after check out time. Lisateave

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Room was very clean- bathroom was fairly clean BEDS WERE COMFORTABLE Halls not so clean Breakfast buffet was OK Conveniently located to highway and to malls etc Major complaint- noisy at night- room was over the entrance to the facility on second floor- beeping noise was incessant

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Overall - Great service, great location for our needs, very clean room, very comfortable beds, great breakfast! It all was just wonderful! Thanks for the "Holiday" ! Patti

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We wouldn't want hotel housekeepers to do their jobs barefooted, but there are certain things they'd notice if they did. In the case of the room I stayed in, my bare feet immediately detected a significant amount of moisture on the floor alongside the bed I was about to get into. I'm wondering now whether that phenomenon was connected to the air conditioner […] being on full blast when I got to my room at 9 p.m,, and the heavy smell of air freshener?? And the next morning my bare feet discovered a couple of stick places elsewhere in the carpet. Yukk. Nice hotel, nice room, but from now on I'm packing and wearing slippers! Lisateave

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Friendly staff and a clean room! Several restaurants located nearby!

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The Hotel was fine but not up to the Holiday Inn Stadards

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The hotel is run-down! Dirty, smelly und rude staff! Do not spend so much money for a room like this!

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