Holiday Inn Opryland-Arpt (Briley Pkwy) - Nashville

We stayed there during the CMA festival......it was very convenient and loved that we could get s shuttle at almost anytime in to Nashville downtown. King size room was very comfortable. Thought housekeeping could have done a better job with making the bed but overall we enjoyed our stay.

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Staff not the friendliest! Poor menu selection. Called lost and found 4 times and never received a call back. Wont stay again

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The ice machines on several floors (including mine) were out of order. Shampoo was provided but no rinse. The toilet had black scrape marks inside.

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We checked out the following Day- They gave us smoking rooms and the ceiling were the worst we've seen

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I ENJOYED MY STAY. WHEN I COME AGAIN; I PLAN ON STAYING THERE AGAIN.

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I enjoyed the stay. One thing that I wish was better would be the places to eat close by. The hotel does provide free shuttle to the mall, so that's not to bad.

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This hotel offered everything we were looking for plus more! A lot of amenities at an affordable price. I would definitely recommend it to others!

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We stayed 2 nights for a small group meeting. I was disappointed that breakfast was not included with our hotel.com reservation. It would have been another twelve bucks each for that! We had stayed at a Wingate the night before in Cordova (Memphis) and had almost the same breakfast included in the price and the hotel was a lot nicer. The room was ok. […] The staff is wonderful. If it wasn't for them, I would have scored this hotel much lower. Also, no microwave or fridge in the room. I think this is overpriced for what you get, but maybe it's the location to the airport. Lisateave

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Very friendly staff. Location great for getting to airport in the early morning. Indoor pool was great for the kid. Room service was excellent. They were busy so was not able to leave do to fear of loosing my parking spot.

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The bed pillows were horrible - no internet service the entire second day and night - no apology from hotel management. We have stayed here several times, but we will try another place next visit.

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Pool area very dirty Not enough luggage carts

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The hotel was nothing special. The only issue I had was when I was checking in, the clerk at they front desk tried to tell me that the room I booked (1 king bed room) was sold out. She tried to put me n a room with a sofa pull out bed and when I told her no, she attempted to bribe me with complimentary breakfast for picking that room. When I told her […] no I would like my money back, she gave me the room that I asked for and told me that she hoped that I would pick the sofa bed room, but since I didn't they would put me in the room I asked for. I say all this to say beware of what they tell you because it may not be the truth. Lisateave

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Very reasonably priced hotel located within a short driving distance of the airport, downtown Nashville, LP Field, and Bridgestone Arena (all approx. 10 mins). Staff was friendly and we were greeted promptly upon walking through the front doors. Room was clean and met our expectations. The only two down sides were the lack of restaurants in walking […] distance and the very thin room doors. We could clearly hear conversations of those walking down the hall. All being said, we'd stay here again Lisateave

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Dirty building, service was horrible, amenities sucked, but location wasn't too bad. It's a shame that spot wasn't taken over by a more competent hotel. Worst time of my life. I wish they would treat their paying customers with some more respect because there was *none.* One penny was too much for this room.

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The hotel location was great, the hotel lobby area and pool were nice(the pool is not as large as the wide angle photo leads people to believe - typical), but the room was very simple. No amenities like small fridge or microwave or even a small desk although this supposedly was a "deluxe" room (I am not sure what that means, but was definitely expecting […] something more). Lisateave

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We were given a room facing east with no drapes.. The sun shined intensely into our room @ 6:00 am !!! We were here for a fun night in Nashville, so the 8 hour drive home was not fun with hardly any sleep. I can't be the only person to mention that simple sheers on the windows do not work. Will not be back...

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We booked for a concert event held in Nashville. For the location and the price, it fit our needs perfectly. Older facility but it's been updated and check in and out was a breeze with no delay.

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Excellent

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I was very impressed with the hotel as a whole. It was very easy to find. The hotel staff was very nice and helpful. Our room was nice and clean. Would definately recommend this hotel to everyone!

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Customer Service was GREAT! Super friendly people! The room was really clean and comfortable! Definitely a place I will stay again! Not too far from downtown, either. We took a taxi (which didn't cost very much) everywhere we needed to go! Great location, service, and a great time! Will definitely stay there again!

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Their was two things about this hotel. One house keeping did come and clean are room. The second is the hot tube was nasty.

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Overall I was not very satisfied with my stay. The room we were in to get hot water for the shower you had to flush the toilet while turning on the sink faucet. To me that is not a very good indication on the maintenance and not a good showing for the hotel and Holiday Inn as A company.

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was very nice, except for the 2nd night. there was a lot of rowdy partying from 2:30 am to 5:30 am in the hallways.

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My room had a leak in the bathroom, but because I was already unpacked and only staying one day, I decided to stay in the room. The receptionist when i first checked in was very nice and helpful. Later that day a different receptionist was non friendly as if I was bothering her by asking for a restaurant she would reccomend. Other then that, it was […] just OK. Lisateave

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Very good hotel and great location.

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Central heat was nice, but it was noisy and disruptive. NO CONTINENTAL BREAKFAST INCLUDED WITH ROOM PRICE!

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Cold water no king size bed and the front desk were rude also the breakfast the next morning was subpar I will not stay there again

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Great room! definately recommend it

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The room was okay, the couch was nasty looking, the pillows were very small, hot water took a long time. I got ice on my floor and it had black & red debris frozen in it. I reported it to the front desk, but it was the same the next day.

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* No breakfast for priority members. * Smoking exists in hotel. This WILL get to non-smoking rooms as it's probably the case that the HVAC duct work of the smoking rooms share the same plenums as the non-smoking ones. * Tub was stopped up. Body got shower, feet got a bath. * Woke up to yellow and brown water. Staff said there was a leak on the 4th floor […] and running the water for a while would solve this. Did that for a long while, but then the water was lukewarm. * Left room for lunch and saw sign in elevator saying the water would be off from 1pm to 4pm. Asked front desk about this and they said it was for maintenance. * Returned from lunch, room tub maintenance and cleanup wasn't done, so I worked in the lobby. When I was told room was complete I returned to the room and there was a sewage smell. I thought perhaps a neighboring room didn't flush. I moved rooms. * New room had smoke odor and no hot water. * Moved again and that room had no hot water. * I turned off the air to reduce the smoke smell and running the water for 15 minutes or so would produce some hot water. I understand there can be maintenance issues, but I won't return because of the smoke smells and because the internet speed was insufficient. I do have to return to the city in the next few months. I'll try to find another place. Lisateave

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I had a TERRIBLE experience with the food. Tuesday evening we tried to eat in the lobby restaurant. The server/bartender had THE WORST attitude and was not helpful AT ALL. The food was very disappointing.

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Perfect location, perfect hotel for a relaxing girlfriend gab-a-thon. Front desk and restaurant staff were personable and efficient. The clean, comfortable room was roomy enough for three ladies and all their stuff.

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We were very happy with our room & stay. Very quick check in. Friendly staff. We went to concert after checking in (not Beiber, in town that night too). Slept late & missed breakfast. Room was clean, great pillows ( I have neck issues). Very quiet & comfortable. Will definitely return.

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Area was really quiet and I felt as if I was in a normal neighborhood because of the peace and quiet.

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the hotel provided a clean a friendly atmosphere

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