Crowne Plaza Rome-St. Peter's Hotel & Spa - Rooma

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Perhaps unexperienced staff was helping us, but she was so slow doing things. Using expedia made them so confusion, which they should not be.

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Great rooms tremendous staff. Overall a wonderful experience. I have stayed At three crowne plazas in Europe and they give always fantastic helpful Service. The halls to the room where weird but the room fantastic. Gym needs a little Update pool was great. Room service expeeeeensive!! 13 euros for 2 juice glasses. Hop on bus and go outside

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It's far away from everything. It's difficult to access. But lux. It's more 3 star on an American level.

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very nice hotel. clean rooms with huge comfy beds. great restaurants within walking distance, just ask the very helpful hotel staff. Hotel restaurant leaves a little to be desired. The food was at best warm and not very good. Taxi to the vatican or old Rome for about 20 euros, bus service for 1.5 euros. 20 minutes to 1/2 hour walking. I will stay there […] again if i go back to Rome. Lisateave

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Old hotel, smelly rooms. Average, yet expensive food.

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Hotel was very comfortable, staff were polite, beds very comfortable, breakfast if you are staying more than 2 to 3 days becomes very boring as the menu never changes. On the whole all ameneties, shuttle services, restaurantes were great. would make it a return trip.

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Great beds, good size rooms , nice staff, great deal for the money , and spa and indoor pool, and gym sauna and steam room !

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Lovely Hotel, it is a bit out of the central Rome. We chose it because of the day spa facilities, however we found them not as relaxing as we had hoped for. There were a lot of rules about wearing a shower cap in the pool and having to wear shoes and no talking. It was not quite the relaxing experience we were hoping for. However, if you are wanting […] a clean, comfortable hotel room it was perfect for that. Lisateave

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For a four star hotel we expected more. The room was hot when we entered and trying to adjust the thermostat did nothing. The air, heat unit only gave off heat. The patio door to outside wouldn't lock, but that didn't matter, because we left it open to cool the room. The bathroom fixtures were dated and the walls were very thin since we heard everybody […] coming and going in the hall way all night.The service of the front desk personel was very good, they helped with the transortation to downtown and to the airport. Lisateave

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My wife and I visited in early November 2012 with another couple.. This hotel is definitely NOT worth the money. I cannot imagine a family staying in this hotel. Restaurants are very expensive and there is no alternative within walking distance. It was less expensive (with better food) to take a taxi round trip to the St. Peter's Square area to eat. […] House keeping was poor. It was necessary to ask for wash cloths. We left our used towels and wash cloths on the floor so that housekeeping would replace them, but we found that they would sometimes hang them back on the towel racks for us to reuse. We were provided with plastic cups for use in the bathroom, but the cups were not replaced daily. There was no air conditioning in the hotel because "it is no longer summer". We slept with the balcony door open to cool the room at night. Shuttle schedule is limited - both to the airport and to St Peter's Square. We found that a Taxi ride to the airport was a better value. There are much better options in Rome. Lisateave

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We chose this hotel because we wanted a family friendly and safe experience in Rome. It is a little way out of the city centre but is easily accessed from the ring road and has a large car park. We were disappointed that our children were not allowed at any time to use the swimming pool. As a result, we were not able to access the spa facilities. The […] decor was dark and the hotel is quite large and seems to be used as a frequent cruise ship base. Breakfast was fine with a range of items available, but a bit Americanised, so it we didn't get to sample local products. The shuttle bus is reasonably convenient, the drop off is close to the Vatican, but we found the pick up place quite inconvenient. The "casual" restaurant was pricy, as is all of Rome. The bar staff were very friendly and helpful. Lisateave

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This hotel is OK but quite expensive. I was disappointed with the staff because we had trouble finding the hotel, the first time I rang from our car a member of staff was helpful with directions. However we still couldn't find the hotel and when we parked up to ring again the phone wasn't answered several times, then when someone did answer they said […] we were near and then put the phone down on us. It was very stressful. Lisateave

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We were put to smoking room. Didnt want one. Then the room had water coming in from the bathroom above us. Great! Hot tub was cold... Had to wear a shower cap its the rules and you feel like a fool wearing it.

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Nice spa, poor quality hotel for a crowne plaza with unhelpful staff and poor food

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Lovely hotel clean and friendly. Breakfast you had a lot to choice. Although the evening meals or snacks were expensive. There is a resturant just outside the hotel which was cheaper. Bus stop outside the hotel as well. there is a bus service at the hotel set at different times for 1 euro per person. Taxis are mad drivers no rules as well as other drivers. […] Fast driving looking at 115 mph, to 90mph. lovely hotel,had a great time. Lisateave

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Quite a good hotel, with good facilities. Drinks etc a bit on the expensive side but to be expected in Rome. Restaurant menu was disappointing and a somewhat confusing if ordering from the buffet menu. Slightly musty smell in the corridors and room cleanliness could be a bit better. Great outdoor pool area which perhaps could do with a few more sunbeds, […] but a real plus after you have done one of the many tours of Rome in the heat. Located about 5 or 6 kilometers from the centre which meant either the shuttle bus, which only takes you to the vatican area, or taxis if you want to go further into the centre where most of the good restaurants and bars etc are located. Lisateave

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Good services, have convenience bus shuttle services from and to Rome city and Rome Airport.

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Good hotel with easy access to Rome city centre. Would definitely recommend.

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This is a good hotel with some good facilities. It is a little far from the city centre but the shuttle service is fine- although the last one from town back to the hotel is very early - 9.15. Hence having to travel back by taxi or public transport. The outdoor pool is a big plus after a hot day of sight seeing. The spa is an added bonus and very relaxing. […] You won't find a good hotel in the centre of Rome with these facilities. Staff were all helpful - although they seemed a little short staffed as check in and general enquiries was a bit of a wait. The piano bar was also very relaxing. Lisateave

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Very helpful staff. Swimming pool excellent. The only problem this hotel has is the very expensive bar and restaurant prices. We ate out so it did not effect us but we would have liked the choice to stay in the hotel some nights.

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Way ntoo far from the Colliseum, Forum, Trevi fountain etc etc. except for Vatican

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We were looking for a place to stay before starting on our cruise. A good restaurant right by the hotel and even enjoyed the one in the hotel.

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Nice, neat hotel for a 3-4 day trip. Well located. Friendly staff. I would come back fore sure and recommend it with out any hesitation.

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the hotel was far from everything but has convenient cheap shuttle to st. Peter and city centre. there is also a bus stop right in front of it to take you to the nearest metro station, neighbourhood shops or st. Peter.Not for people who cram Rome into 1-2 days. At least take 4-5 days.

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Great experience at this hotel-was only for one night - would definitely stay longer next trip. Greeted by welcoming front desk staff who was very accomodating to let us check in 3 hours early; and she gave us a nice room overlooking the beautifully landscaped pool area. We were pleasantly stunned at large size of room; as well as newly renovated marble […] bathroom. The breakfast buffet the next morning was convenient and more than adequate - the service was pleasant and friendly there. I think it was great value for the quality and amenities. Lisateave

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Great

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Hotel is going through renovations so don't judge a book by its cover - the decor inside and state of our room was just fine. The hotel's daily breakfast buffet is a must and the tour bus shuttling hotel guests to and from the City Center and Vatican is free and very convenient. The hotel staff was very helpful in providing us info for our day trip […] to Florence. The spa services and indoor pool/jacuzzi was a relaxing haven from the frenetic pace that is Rome. We would definitely stay at the Crowne Plaza Hotel again! Lisateave

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The hotel itself was kept clean. The room and bathroom were both spacious and the bed was very comfortable. Roberto at the front desk was very helpful, patient, and friendly, many thanks and appreciation to him.

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We really enjoyed our stay here. Even though it is about 20 minutes away from the heart of the city, we found the hotel's shuttle bus to work out well for us and never had a problem getting to and from central points in Rome. The hotel was clean and quiet. The ATM machine in the lobby was a great convenience as well.

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This hotel was fantastic.....staff couldn't be more helpful, they were great, spoke English, free shuttle every hour to and from the city centre they were very polite and punctual, had a free up grade soon as we got there.... Tip ask for a kingsize bed over looking the outside pool!..... Fantasic spa facilities...... Lovely restaurant with a live pianist […] every evening...... Will defo stay in this hotel again.....! Lisateave

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Nice check in circumtance, convinience Business center, large room with large double beds, nice pillows, nice and large bathroom, taxi is confinient, restaurent with reseonable prize and very good service.

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We had an amazing stay, beautiful rooms and amenities. Friendly helpful staff.

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We were originally looking for a hotel in or near the city center, but found a great rate for Crowne Plaza and decided to book it. So glad we did! My friend and I were so pleased with our stay, from the second we walked in the lobby until we took the shuttle to the airport on our last day. The hotel was immaculate and fairly modern, and every employee […] was friendly, courteous, and as helpful as possible. We didn't get to take advantage of the restaurants and spa, but we did spend an afternoon lounging by the pool and enjoyed a few cappucino's at the hotel bar. Next time we visit Rome, we would definitely consider staying at the Crowne Plaza again. Lisateave

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Great Hotel Great location! The staff was extremely friendly!!! Like staying in hotel in USA Very Clean!! Pool was great!!!!

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I'm not sure what other hotels are like in Rome, because this is the only one I've stayed at. The decor was modern, yet many things were worn out like the carpets and furnishings. Many surfaces, like the granite in the bathroom, and the reception counters were grimy. However, the bedsheets, towels, and robes in my room were plush and clean. The in-room […] entertainment (including local TV) costs extra. I don't recommend the in-room internet, unless you have your own laptop. It's really slow and hard-to-use. You have to get a bus or taxi to go to any shops, cafes or sights. The staff were very friendly, accomodating and most spoke English. We were even treated to an upgrade upon check-in :) Lisateave

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The hotel was Ok.....No breakfast included and no WIFI!....Can you believe it? It is located in the St. Peter area, meaning closer to the Vatican....it is not very centric like other hotels were you have landmarks at walking distances. Overall....our stay was OK....

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Hotel is clean and comfortable - very nice bedding. Bathrooms are old and outdated, but it's a nice room. Pool is good for relaxing and the shuttle service to the city is wonderful. There is nowhere to walk to outside the hotel, so you are very isolated. Good hotel for kids.

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The hotel is vey good and has good facilities and is a kind of destination location (pool and tennis). Shuttle service (or taxis) are required to get 'anywhere' off the hotel property, as it is located in a little bit of a cut-off walled suburb outside of the busier Rome areas. The airport shuttle was difficult to find, on arrival - and after calling […] three times, different people (at the hotel) gave different locations, so we and another two parties, were walking from location to location with our baggage for an hour, finally arranged a taxi. The restaurants are very good staff very helpfull and the rooms modern and very clean. Lived up to it's 4 star status!! I would recommend. Lisateave

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It's a very good hotel if not a bit pricey for a family of four. The only drawback is the distance from the main sites - ie Vatican and city centre although the hotel does provide a very good free shuttle service to both. Equally the surrounding neighbourhood offers nothing to do. Food is good - staff very friendly - well run in all aspects. I would […] recommedn it BUT if you want to be able to go out when you want you need a hotel that is more in the centre of the city Lisateave

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It's a very good hotel if not a bit pricey for a family of four. The only drawback is the distance from the main sites - ie Vatican and city centre although the hotel does provide a very good free shuttle service to both. Equally the surrounding neighbourhood offers nothing to do. Food is good - staff very friendly - well run in all aspects. I would […] recommedn it BUT if you want to be able to go out when you want you need a hotel that is more in the centre of the city Lisateave

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I was pleased with the stay. At first I was a little surprised that it was not within walking distance to the city center. I thought I read somewhere that it was very close. Regardless, the hotel provides shuttle service throughout the morning and later afternoon. I actually liked that better. It was nice to stay a little outside of the city center […] where it was quiet at night. The staff was great. The rooms were plenty spacious and well cared for. I also liked that they offered an airport shuttle service (you have to make a reservation). Lisateave

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What an awesome trip! Wonderful hotel! Everyone was so friendly and helpful! I am not very fluent in Italian and everyone at the hotel spoke English, so it was great! Rooms were very clean and big! Great view of the pool! They had a complimentary hotel shuttle that we used quite a bit. They also pointed out directions, suggestions, etc on a map and […] gave the map to us as well. It was my birthday the day we arrived and they sent me Champagne and cookies. Very classy touch! Even though the location was a bit out of the way they had a free shuttle and the hotel was so nice that it was worth it! Wonderful hotel stay! Lisateave

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Hotel restaurant is a little expensive, but there is a great little restaurant out the front gate and to the right called Arturo. It's a two minute walk. We ate there two nights, good pizza and pasta,beer and Vino. Always take something with you that has the Hotels name and address on it in case you have to take a taxi back from the city center. When […] you go to the city, put a little money in one front pocket and your passpot and credit card in money belt of passport holder around your neck. Lisateave

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This hotel was nice and comfortable. The breakfast was okay but pretty expensive. They had a shuttle that ran to the vatican city in the morning and then the city center in the evening. We took cabs when the shuttle was not running where we wanted to go the cab rides were about 12 euro where ever you wanted to go. We had free internet. I think we spent […] on cabs what we would have paid staying at a hotel more in the city. However, we have a 3 and 8 year old and the hotel had a pool which was great for the kids. We would do our site seeing and then come back and hang out by the pool. IT was really hot so it was nice to have the pool. All and all we had a great time and the hotel was great. Lisateave

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