Hyatt Regency Mission Bay Spa and Marina - San Diego

I thought the room was very bad for the price I paid and then when I complained I had to pay a upgrade fee that they wanted $50.00 for. I never expected for a Hyatt Hotel the room that was given to me it had no class what so ever.

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hotel was a great value .. corner King suite was a 'sweet deal' , staff were really helpful, the valet guys stored our bikes sakely so we didnt have to leave them in the bike rack..decent small balcony overlooking the marina.The hotel restaurant is pretty good, nice environment..all the staff were good too..overall an awesome long weekend away to beautiful […] sunny SD Lisateave

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We have stayed in the water front room many times - it is my favorite place to stay.

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Hotel was nice. Noise was loud at night from the airport. The biggest complaint was the air conditioner in the room. I was in a corner suite which was nice but the temperature was uncomfortably hot. This caused trouble for trying to fall asleep.

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This was a good fit for our family (2 adults, 2 kids). We had a "waterfront suite" with 2 queen beds and a separate living room. Other reviews indicated that these rooms were dated and that was the case. But functionality and comfort are very important for a family trip and that's what we found with the Hyatt. Pluses: location near freeways made it […] easy to get to many places (Zoo, SeaWorld, Legoland, etc.); nice pools for families; good room and pool food service; nice spa; Einstein's Bagel shop was a quick walk from our room and the espresso was good; boat rental was a hit with the kids; and service at the hotel was generally good. Minuses: room was dated; cleanliness not great (found probably a two-week old, moldy take out box still crammed into the top shelf of the fridge); fridge was very low and in a bad location; lighting in general not great; pretty marginal movie options, especially for the kids; self-parking fee was almost as much as the daily rental rate for our car!; not many food or shopping options within walking distance, but a 5-10 minute drive gives you a lot of options; tried to use the self checkout on the TV but it did not work properly. Overall a good fit for us on this vacation and I would recommend this hotel for others. Lisateave

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We stayed here 4 nights for a conference, and due to its relatively isolated location, we didn't have much other choice. It was pricey, but they have nicely appointed rooms (we had a suite in the tower), with a balcony that offered great views of the bay and marina. The grounds are well kept; the pools are nice for the kids, and the jacuzzi is good […] for the grownups. The conference facilities were good, if a little dark and drab compared to the sun outside. They had nice coffee breaks outside in the sun, though. The main issue was that we were so isolated without a car, and the hotel offered absolutely NO transport, to town or the airport; it meant we had to either eat their expensive food (e.g $4 for a Coke - though there's a cheap fish place at the end of the marina), or pay $25 for a cab to town. You can walk 20 minutes over the bridge to Mission Beach, and the #8 bus will take you to Old Town for $2.25, but they're not that frequent, and they don't give change or transfers. Any other location in town is a challenge to get to without your own car. Keep this in mind if you want to see any of San Diego. Lisateave

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We liked our stay very much. The location is very close to Sea World. The room was sunny and comfy. I liked the balcony. Kids enjoyed the pool.

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The room wasn't anything special for the price. The best part of our stay was the wonderful dinner at the hotel restaurant. The food and the service were really wonderful. Even if I don't stay at the hotel again, I will eat at the restaurant.

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Loved this hotel. The only downfall is the boat taxi to Seaworld is only available in the summer :-( We visited in April and really wanted to use that.

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My mom and I took a girls trip to San Diego - our first time to the area, and we decided to stay at Mission Beach. The hotel area was beautiful! Be sure to take the trolly if you have never been, as it gives a great overview of the surrounding attractions. Great because it picks you up at the hotel! Unfortunately, the concierge did not offer this until […] we asked multiple questions about what to see/do. If there is any area that needs improvement it is the concierge - not very helpful. Luckily we did our own research and ended up having a great time! Lisateave

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Just okay; been to worse. First room was very noisy, got asked to move to a different room.Second room was much better, however they both had a musty smell to them. We tried airing the room out and purchased a scented candle, but the smell was still quite strong. Lacking simple amenities like kleenex, bath robes, extra pillows and spare blanket. Had […] private fire pit which was nice. Toilet handle broke off. Needs new paint. Staff were nice. Better for families than for couples. Lisateave

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We stayed at this hotel for a conference my wife was attending. We had one of their "junior suites". The furniture in the room was dingy and looked as if it came from a second hand store. We kept a blanket draped over the couch so we wouldn't have to touch the fabric. The bed was in a corner of the room with two windows, neither had curtains, they only […] had blinds. Outside of those windows were two bright lights illuminating a hotel pathway. The blinds did a horrible job of blocking the light. There was no way to make our bedroom dark. We slept poorly because of it. The in room fridge does not cool things, instead it freezes them solid. The hotel requires that you pay to park your own car. One night we cruised the parking lot for thirty minutes before finding a space. The hotel also does not provide free wi-fi. I simply don't understand why they don't raise their rates and include these services for free. I've stayed at lower priced hotels that include parking and free wi-fi. One last thing, the gym is very small, it has a lot of equipment but packed into a tiny room. I always regret staying at Hyatt. I would not stay there again. Lisateave

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I would just suggest to upgrade club lounge room furniture. But it had amazing amenities and ocean views!

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Pool side was very noisy - children having a great time at the pool resulted in excited screams and slamming gate. The Marina side would probably be best. We felt detached from other properties here. The Red Marlin was good, great service. Although I was a little disappointed with this Hyatt for what we paid, it might be a great place for families.

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I came to mission bay to attend a birthday party..I had to bring my 2 little doggies with me..it seems that you would be more considerate for someone with dogs to not put them on the 5th floor.It was very much a hassle to have them there ...That there was no coffee in my room and that room service coffee was nine dollars a cup is just to much to imagine..There […] was no where open early within walking distance to get coffe e or juice.No snacks. I have a blood sugar problem and would think i could get something that did not cost me twenty or more dollars to snack on. Over all i think i will go to a hotel that has a complementry breakfast and is much more friendly for the dogs.The room had stains on the carpet very used Furnashings..It was just not what i expected from a four star hotel. Lisateave

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I have stayed at many resorts and there is always a component to the package that is a disappointment. This place has it all. It is a great place to take your family and still have a relaxing stay. The beds are so comfortable, the food is amazing, the location is perfect (minutes to Seaworld and the beach, the gym was awesome (overlooks the bay) and […] the amenities were spot on. My only complaint was that it was a little chillier than I had expected but that has nothing to do with the hotel. I plan to return in the summer for another round!! Lisateave

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The problem with this hotel is not the hotel itself. It is a nice 4-star hotel. I would normally say it is IDEAL for families because they have the bonus of swimming pools with water slides and life guards on duty from 10-5. Excellent, right? Well, this is the problem: we have stayed twice now and both times the hotel was hosting a wedding on Saturday […] night. The hotel hosts the weddings in a tent venue on the grounds. The problem is that it's location results in the other guests in the hotel that night being treated to POUNDINGLY loud music until midnight causing everyone to be tired and cranky the next day. The music is so loud that the sliding glass doors of the room are vibrating. Of course, I reported how loud the music was to the hotel management but nothing happens and I was essentially told: it's someone's wedding, what can we do? The combination of a super family-friendly hotel with a really loud outdoor disco until midnight is not a useful combination. I know that weddings are big business for the hotel but for the sake of the rest of the guests they need to find a way to locate the wedding venue to somewhere where it isn't going to keep the rest of their guests up until midnight. Maybe we were unlucky to pick weekends that had weddings both times but I would bet that it is a very popular location for weddings and that they happen quite frequently. Wanted to love this hotel but don't think we'll stay again. Lisateave

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I have stayed at this hotel on numerous occasions, and always with a positive result. This time around was a little different. While the overall hotel property is very well landscaped and all common areas appointed nicely, the rooms are definitely overdue for a remodel. The cleanliness factor was certainly missing here; stained lamp shades, dirty carpet, […] hard old mattress, 10 year old television, no desk chair, and old food stains around the bar and fridge. definitely time for a staff overhaul and a makeover! Can't beat the views of the water, but at some point there is a tradeoff.... Lisateave

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Great

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I only stayed one night but I had been given a very spacious suite off the main building. The view into the yacht harbor was affected by a nearby convenience store .... so ask for a higher floor if you can. Easily accessible from the main highway but there is not much around there to do so you'll need to drive wherever you want to go. The check in and […] check out went as quick as one would wish and the staff was very pleasant. Lisateave

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Very friendly and helpful staff. Couldn't find a hair dryer in the room. Also, would have been nice to have a microwave in the room to reheat dinner left overs. With 4 adults and 2 children in the room, could have used more soap for the shower.

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We were first sent to a room that was occupied. Our keys worked and we found someone elses stuff there. The next room we got did not have a nice view bay view (had the gym in front; we had an ocean front room, the occupied room had a nice view though). The cleaning service never refilled the coffee, or left clean coffee/water glasses. We had to use […] the 6.00 per 15 min business facility to print sea world tickets. Took 30 minutes because the printer was being used by Hyatt staff members. Had to use another 6.00 for another 15 minutes. The concierge said they would remove the charges but did not. When checking out I mentioned that the charges were supposed to be removed. The front desk person questioned me in detail about who said/ and why I should have the charges removed. Lisateave

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We were quite happy.. Very comfortable beds. Do be careful of other costs not included in the room.

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Nice location, comfy pillows. Parking was expensive but it seems to be consistent with most parking in San Diego. We will be back!

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We had a wonderful stay. Lovely hotel I. A great district of San Diego. A little way out of the city, but right by Seaworld, and on the marina. Just beautiful! One of our children had a rather unfortunate upset tummy during our stay, and the staff were amazing, took great care of us, and smiled all the way. Rooms were clean and spacious. Was a great, […] great stay and we would go back in a heartbeat Lisateave

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We stayed in a double queen suite portion of the hotel during the winter months. The first thing we saw when walking into the suite was the living room portion of the suite which was dreary, dark & the furniture was stained. It did not look like the photos on the website. There was no table to eat the room service we got. The beds were just ok & the […] hide-away for my son was aweful. We could have used more pillows, the website shows 6 and we got 3 per bed & 1 extra for the hide-away. The deck could barely hold the two chairs & small endtable. On the up side, the staff was very friendly & efficient. The roomservice was fast, hot & tasted very good. There was pleanty of of outlets to charge all of our gadgets & lots of mirrors tastefully around the suite for this family of 5 to get ready for the day. We tried to eat at the Red Marlin which was very empty on a Saturday night but it was very expensive & nothing on the menu appealed to our young teens. We enjoyed having Einstein Bros Bagels on property for breakfast & did the whale watching tour less than a block away. That was a great tour & cheap once we used the half price coupon we got on line. The weather wasn't warm enough to use the pool but it looked bigger on the website. We didn't like having to pay for parking but that is becoming the norm. I would recommend this hotel to friends with the condition that they realize that the website makes it look much more regal. I would say it is a 3.5 star vs 4 star hotel. Lisateave

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After booking with Expedia, I called the hotel to provide them more information and mentioned it was my first visit to California and we were celebrating my birthday. When we got to the hotel to check in, Eike, the gentleman who checked us in, upgraded us to an ocean view room on the 8th floor of the Tower and had a bottle of champagne sent up to the […] room that night! That was an excellent touch and much appreciated. The grounds were beautiful, and the staff were all friendly and respectful. The concierge suggested things to do while we visited San Diego and we were able to purchase discounted tickets to Sea World at the hotel. There was nothing either my husband or I needed while staying at the hotel. I would highly recommend this place. It is, however, a cab ride to Old Town and the Gaslamp District, but a lovely 20 minute walk to Sea World. Bring sneakers! Lisateave

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Nice property. On the downside though - did not receive the room type that I paid for. Paid for a suite in the two story building, received a regular King Room in the tower. Children in room above constantly ran back and forth back and forth back on forth throughout their room and it was loud and annoying, along with our room being close to the elevator […] which we could hear EVERYTIME it went to our floor or passed our floor. Other than those two issues, enjoyed the property, the view, and the location. Thank You. Lisateave

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Overall the hotel was very nice. We went in January and it was 40-60 outside. The common areas are all open, so it made the hotel feel cold. It was not as warm and inviting as I would have expected. The front desk staff was great! Unfortunately, we had a miscommunication with the Red Marlin that resulted in a difficult interaction before dinner. This […] colored the visit a bit for us. Lisateave

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The room was nice. I loved having the mini suite. There were doors to close off the rooms from the bathroom/closet/minibar area, and 2 televisions so we could watch different shows or allow one to sleep undisturbed. The view was nice. The only problem for me was the bed was to soft (I like a firm mattress).

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I would put it on a list of hotels to return to in San Diego.

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The hotel was very nice as was the location. It is an older hotel but the accommodations were not lacking at all. The restaurant was wonderful - the view, the food and the servers were great. The spa was so relaxing. The concierge was extremely helpful with anything we needed. We will definitely come back.

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Positives: Quality amenities, very comfortable beds, excellent temperature controls, good lighting, to die for views, friendly employees at all levels, top notch food at the Red Marlin, convenient and safe parking, great location to San Diego's attractions. Negatives: Noise transfer through the adjoining door to the next room, entry light was burned […] out, wish we had a hard copy of a guide to the local TV stations, sewer smell coming from the drains in the bathroom. Overall, I will definitely be coming back to this hotel! Lisateave

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Great place, nive views, clean, confortable. My family will love to go back.

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Overall it was good, the room was not as clean as I expected it to be, supplies werent enough.

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A delightful, wonderful hotel, however a bit disappointed that we had to pay to park our car, the view of the harbor is truly great and the room was comfortable. One thing as I took a long bath in the room, the calking around the bath needed renewing, probably fell apart due to numerous earthquakes in the region. Also the safe in the room was not working. Needed […] good instructions to get to hotel from Freeways. Also to return to Freeways, a small map would suffice. Room 717. Thank you, Sincerely. Lisateave

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Free upgrade to the Tower, awesome pool area (*note: children must be 42" to use the bigger slides and can not be accompanied by parents), very friendly staff, clean room, timely room service, and great location. Not too thrilled about the no smoking on the balconies policy or having to pay $24 a night to park, but that is really a small price to pay […] for wonderful and relaxing stay. Lisateave

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Older property but beautifully redone and impeccably maintained. Wonderful views and close to everything. Loved the ocean view. Very generous and kind staff-from valet to the housekeepers and maintenance. A little loud up above us (we were on the 9th floor) but we were so tired we fell asleep anyway. Enjoyed a perfect meal at the Red Marlin but would […] suggest you skip the desert. Be prepared to pay for parking ($25 for self $29 for valet) and beware as the shuttle service is "seasonal". Lisateave

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Room was big and comfy. View was beautiful. Staff all super friendly. Pool and waters loses were so much fun for the whole family!

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