ONE UN New York, formerly Millennium UN Plaza Hotel - New York

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The hotel was generally outstanding. My two complaints are that there was no coffee in the room and although in a lovely NY neighborhood, not very convenient for subways. OTOH fabulous views of the East River.

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very poor attitude by concierge staff--not helpful at all.

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Would like restaurant for dinner and lounge.

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The hotel was actually very nice and also had a wonderful view. I traveled this time with my husband and our children and we all agreed that the beds were the worst we've experienced, extremely uncomfortable. Also, we called and asked for extra towels and wash cloths since there were only 2 in the room and there were 4 of us. It took well over a hour […] to even get the towels, unfortunate. The front desk staff were extremely kind and helpful. Lisateave

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Chose to stay at this hotel because of the indoor pool and convenient midtown location. Was disappointed to hear that the pool is only open from 9 - 5 which is not very convenient for the guests who are trying to check in of check out during those times. The room was quite outdated with broken blinds and leaky shower heads.. The bed was squeaky and […] hard. It feels like the hotel has seen much better days under Millennium brand. You see former shadows of glory with old Millennium brand toiletries and facility signs. Current management struggles to keep the glitz and glamor of this place. They would have a good hotel if they motivated the staff more and gave it unique personality. Lisateave

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One UN is a perfect hotel if you have business at the UN. But the neighborhood is a wasteland in terms of places to eat or even get a decent cup of coffee. I resorted to extrodinarily expensive room service and my promised "lentil" soup was actually beef and barley. They only offered to send me more food instead of remove charge from my bill. They also […] failed to give me my requested wake up call so I almost missed my train. But the view of the UN and East river was lovely. Lisateave

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Very nice hotel!

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We walked almost everywhere from the hotel. It's closeness to Grand Central Station is great. To get to Time Square only took us about 45 minutes when we walked. Fun! Fun! Fun!

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This hotel has a good location and nice views from the room. I was in the East tower and it was okay at best. It was my first time in NYC and that being said we didn't spend a lot of time in the room. Just sleep and go, don't waste time in your hotel room.

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We only stayed for one night and had a great view of the Hudson from the 37th floor. Its a nice hotel but they charge too much for the amenities: 13.95 for each device to access the WiFi network is too much. $49.95 to park your car in the garage overnight is outrageous. Nonetheless it's a very nice hotel if you have the money. I can't recommend it […] because of the high charges, I would say that there are better deals in town for that kind of money. Lisateave

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Checked into the East Tower not realising it was under renovation - very basic with a complete lack of normal room amenities. After the shower broke (twice) and much compaining I was relocated inally after to the West Tower. It was like night and day in terms of difference. The room was beautifully finished and had all the trimmings you would expect […] from a 4 star hotel. The staff were very accomodating and would recommend you stay ( but only in the West Tower) ! Lisateave

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The hotel was nice and clean, the room a little worn in some places, hair dryer power point not working, but when we asked the staff about it they gave us a replacement hair dryer. Would be nice if they had a mirror or two outside of the bathroom though! Staff are friendly and like to help you out, there was a nice view from the room and it was a nice […] experience overall. Would recommend this hotel as long as you don't mind walking a little every now and then :) Lisateave

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I thought the room was a bit on the small side and did not look like the rooms shown on the website. The staff was exceptional and made me feel like I was the only guest at the hotel.

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Front desk & Concierge were slow and listless. Have used the hotel for many years. New Staff needs trasining.

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Great location, great price, and the staff were very friendly. We all had a great long weekend.

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I stayed here with a friend of mine and we enjoyed our stay. Beds were comfortable. No issues with bed bugs. Location was convenient to LaGuardia airport. The only downside is that the bathroom could use some remodeling - wallpaper was a little worn and it could use some new tiles. Otherwise overall good stay. Front desk and concierge folks were polite […] and accommodating. Lisateave

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Room was beat up, smelled of smoke even though I was told it was a non-smoking room. walls all scuffed, carpet stained....overall a disappointment given the high ratings it has associated with it.

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Room was comfortable with excellent view to the south. Bed was fine but couch was dated with mismatched pillows. Staff was friendly & helpful. Pool and health club looked fine, though not used on this trip. Quiet neighborhood across 1st Avenue from UN.

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Excellant

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This hotel was very nice. I had a corner room that was large with great views. The amenities were great. The restaurant was overpriced but luckily there are a ton of great restaurants in walking distance. It was definitely worth the price!

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Great view of the East River in NYC. Modern hotel in a great part of Manhattan. The room service was pretty expensive though.

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We were delighted with the area and the ease of reaching other parts of the city. We bought an unlimited metro card the first day since it gave us the flexibility to use it for even short distances if we so desired. We also picked up a subway and bus map which is necessary. We were two blocks from 42nd street and so used the cross town bus frequently. […] The staff at the hotel were friendly and most helpful and the rooms were clean and well cared for. The view was spectacular! We would definitely choose to stay there again. I do wish that they had free internet service, which many hotels do have. The rates are comparable to other hotels, but we snapped up a special which was great! Lisateave

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People were wonderful and service was spectacular.

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We ended up in one of the smaller rooms but it was still larger than many NY hotel rooms. We were on the 37th floor (all of the rooms are up high) - as a result the room was VERY quiet which we liked. Nice view north to the east river. Would definitely stay there again.

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When nothing is happening at the UN, this is our favorite place to stay in New York. It's just a couple of blocks from Grand Central Station. There's a full size pool overlooking the East River, the UN Headquarters, and down into town. Where else can you see the Chrysler Building, Empire State Building, the UN, etc. from your room? We've stayed here […] multiple times and usually have a great room. One time we got a room in the 'overflow' tower that was a bit dated, but the rooms in the main tower are updated and clean. When anything is happening at the UN, however, you can't get near this place within a reasonable budget. Lisateave

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I was extremely happy with the size of the room and views of the city with windows all along the room. There was very little noise since I was up on the 36th floor and within walking distant to Grand Central, Times Square, etc. In reading the reviews before I went, I was prepared for the room to look worn and it did but it was clean. I would recommend […] an upgrade to superior corner rooms for the views! The air conditioner was noisy but they came up to fix. All staff was extremely friendly especially Frank! Thanks for the help in getting around to see various sites!!! Lisateave

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VERY ENJOYABLE AND COMFORTABLE. THE STAFF WAS PARTICULARLY HELPFUL. QUALITY OF SERVICE WAS TOP RANK.

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Located just across the street from the United Nations this hotel has a great location. The hotel has a policy of not allowing guests to store bags overnight which was inconvenient as I had business in Washington DC for a few days but wanted to return to ONE UN and not take all my luggage. Otherwise this hotel is clean, quiet and in a convenient location […] for restaurants and access to the city. Lisateave

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I had to find a place quickly - within an hour. I could not afford too much and this hotel had a rate under $200 and 4 start rating! So, I picked it. We had a great big room, comfortable bed and a great view of the city. I think the room could have been a bit cleaner. Good stay!

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I came back but did not get the same room and quality of service as the first. Very disappointing. It is important to note that there is a Vintage side of the hotel and the West side. The vintage side is old and worn and set for an upgrade. The West Tower side is where you need to stay. The bathrooms and showers are spacious and clean. The carpet is […] cleaner. remember book the West Tower! Lisateave

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The room was OK. A little bland to be honest, but the view made up for it. Breakfast was good, but a bit pricy for the selection. Everybody was nice.

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This hotel is in a good location on E 44th between 1st and 2nd, very close to Grand Central. It also had some of the nicest staff that I have come across. Everyone was very nice and helpful and the room was clean. I was on the 37th floor with a great view of the East River. Only negative is that the hotel is obviously older and in need of some renovation: […] stained wallpaper in the bathroom, cracked tiles, mirrors and decor need to be replaced/updated. This did not bother me because I was out almost all day every day but I mention it because some people prefer a more up to date hotel. Lisateave

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Amazing views! The hotel was extremely clean and comfortable. The surrounding neighborhood had so much to offer, I mean you're right over the United Nations. I would definitely stay here again.

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This hotel has two towers. One is newly renovated, the other one is very aged. So Make sure what you have booked for. The old tower hotel room doesn't have tea/coffee makers. The room we had first, had a broken standing lamp. The window wasn't properly locked. And the wallpaper had much dirt. The opening hour for the swimming pool was a shame. Only […] 7am to 6 or 7pm daily. If you went out for city tour in New York, just forget about it. We tried to go swimming but it was packed with young kids. The best thing about this hotel was the view. If you could get a higher floor with good view, it will compensate much on all discomfort. As for location, learn to take M42 bus and it will take you to major attractions without trouble. Lisateave

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We had read the reveiws prior to our stay and we knew what to expect. We were very sastified overall - The only suggestions from us would be a thicker, firmer mattress but that might of just been our room!

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